{"id":30006,"date":"2014-03-26T02:35:44","date_gmt":"2014-03-26T06:35:44","guid":{"rendered":"https:\/\/www.aicanada.ca\/fr\/cpv-issue\/2010-volume-54-book-3\/"},"modified":"2014-03-26T02:36:44","modified_gmt":"2014-03-25T22:36:44","slug":"2010-volume-54-tome-3","status":"publish","type":"issue","link":"https:\/\/www.aicanada.ca\/fr\/cpv-issue\/2010-volume-54-tome-3\/","title":{"rendered":"2010 &#8211; Volume 54 &#8211; Tome 3"},"content":{"rendered":"<p>REAL VALUE EXPERTS  |  EXPERTS EN \u00c9VALUATION<\/p>\n<p>PM<br \/>\n #<\/p>\n<p>40<br \/>\n00<\/p>\n<p>82<br \/>\n49<\/p>\n<p>  R<br \/>\net<\/p>\n<p>ur<br \/>\nn <\/p>\n<p>un<br \/>\nde<\/p>\n<p>liv<br \/>\ner<\/p>\n<p>ab<br \/>\nle<\/p>\n<p> C<br \/>\nan<\/p>\n<p>ad<br \/>\nia<\/p>\n<p>n<br \/>\nAd<\/p>\n<p>dr<br \/>\nes<\/p>\n<p>se<br \/>\ns <\/p>\n<p>to<br \/>\n:  <\/p>\n<p>Ap<br \/>\npr<\/p>\n<p>ai<br \/>\nsa<\/p>\n<p>l I<br \/>\nns<\/p>\n<p>tit<br \/>\nut<\/p>\n<p>e<br \/>\nof<\/p>\n<p> C<br \/>\nan<\/p>\n<p>ad<br \/>\na,<\/p>\n<p> 4<br \/>\n03<\/p>\n<p>-2<br \/>\n00<\/p>\n<p> C<br \/>\nat<\/p>\n<p>he<br \/>\nrin<\/p>\n<p>e<br \/>\nSt<\/p>\n<p>.,<br \/>\nO<\/p>\n<p>tta<br \/>\nw<\/p>\n<p>a,<br \/>\n O<\/p>\n<p>N<br \/>\n K<\/p>\n<p>2P<br \/>\n 2<\/p>\n<p>K9<br \/>\n. E<\/p>\n<p>m<br \/>\nai<\/p>\n<p>l:<br \/>\nin<\/p>\n<p>fo<br \/>\n@<\/p>\n<p>ai<br \/>\nca<\/p>\n<p>na<br \/>\nda<\/p>\n<p>.c<br \/>\na<\/p>\n<p>Canadian Property<\/p>\n<p>VALUATION \u00c9VALUATION<br \/>\n Immobili\u00e8re au Canada<\/p>\n<p>VOLUME  54  |  BOOK 3  |  2010THE OFFICIAL PUBLICATION OF THE APPRAISAL INSTITUTE OF CANADA<\/p>\n<p>Highest and best use analysis<br \/>\nMember feedback<\/p>\n<p>The power of<br \/>\nPositive Networking<\/p>\n<p>President Uba believes in building bridges<\/p>\n<p>* Member Image Library<br \/>\n   see contents page<\/p>\n<p>mailto:info@aicanada.ca<br \/>\nmailto:info@aicanada.ca<br \/>\nmailto:info@aicanada.ca<\/p>\n<p>ACI is a division of Verisk Analytics (NASDAQ: VRSK), a leading provider of risk assessment solutions to professionals in insurance, healthcare, mortgage<br \/>\nlending, government, risk management, and human resources. Verisk Analytics includes the holdings of Insurance Services Office, Inc. (ISO) and its<br \/>\nsubsidiaries, which provide essential solutions to the insurance, mortgage lending, and healthcare markets. For more information, visit www.verisk.com.<\/p>\n<p>Get Started with CRAL2010\u2122<br \/>\nCRAL2010\u2122 offers advanced features and <\/p>\n<p>tools designed to help make form filling easier <\/p>\n<p>and more complete. CRAL provides best-of-<\/p>\n<p>breed tracking, forms, digital photo imaging, <\/p>\n<p>comps database management, integrated <\/p>\n<p>sketching, and mobile software. Save time <\/p>\n<p>with enhanced views and functionality to help <\/p>\n<p>improve your report writing capabilities.<\/p>\n<p>$599*<\/p>\n<p> \u25aa Appraisal Forms Library<br \/>\n \u25aa Order Tracking<br \/>\n \u25aa Photo Management<br \/>\n \u25aa Comps Database<br \/>\n \u25aa ACI Sketch\u2122<br \/>\n \u25aa Digital Signature (One) <\/p>\n<p> \u25aa MapPoint (One Year)<br \/>\n \u25aa Free PDF Creator<br \/>\n \u25aa ACI365\u2122 Website (One Year)<br \/>\n \u25aa Premier Plus Service (One Year)<br \/>\n \u25aa Concierge Service<\/p>\n<p>CALL 800-234-8727 TodAy<\/p>\n<p>The Appraiser\u2019s Choice\u2122<br \/>\nPayable in US dollars<\/p>\n<p>800-234-8727 AppraisersChoice.com<\/p>\n<p>CRAL2010\u2122 Highlights<br \/>\n\u25aa\u25aa New!\u25aaJump\u25aaNavigation\u25aaFeature\u25aa<\/p>\n<p>for quick and easy access to<br \/>\nall pages of the report<\/p>\n<p>\u25aa\u25aa enhanced!\u25aaComps\u25aaArrangement\u25aa<br \/>\nto choose the order in which<br \/>\ncomps are displayed<\/p>\n<p>\u25aa\u25aa enhanced!\u25aaSpell\u25aaCheck targets<br \/>\nmisspelled words quickly with<br \/>\nimproved word highlighting<\/p>\n<p>Learn More about CRAL2010\u2122<br \/>\nVisit AppraisersChoice.com and learn more<br \/>\nabout the new features in CRAL2010\u2122<\/p>\n<p> \u25aa Online Training Sessions<\/p>\n<p> \u25aa inMotion Videos<\/p>\n<p> \u25aa Tech Doc Library<\/p>\n<p> \u25aa ACI Forum<\/p>\n<p> \u25aa Appraisal Talk Blog featuring<br \/>\nGeorge Opelka, Senior Vice President<\/p>\n<p>CRAL2010\u2122<\/p>\n<p>Form300  01\/10<\/p>\n<p>t 800-234-8727 f 386-246-3811AppraisersChoice.com<\/p>\n<p>THE APPRAISER\u2019S CHOICE\u2122<\/p>\n<p>THE APPRAISER\u2019S CHOICE\u2122<\/p>\n<p>CRAL2010\u2122<\/p>\n<p>C<br \/>\nR<br \/>\nA<br \/>\nL<br \/>\n2010<\/p>\n<p>\u2122<\/p>\n<p>80<br \/>\n0<br \/>\n-234-8727<\/p>\n<p>A<br \/>\np<br \/>\np<br \/>\nraisersC<\/p>\n<p>ho<br \/>\nice.co<\/p>\n<p>m<\/p>\n<p>Printed on Recycled Paper<\/p>\n<p>*Single user license<\/p>\n<p>Create aerial maps to use in <\/p>\n<p>your reports for better visual <\/p>\n<p>representation of properties.<\/p>\n<p>New!\u25aaBing\u2122\u25aaAerial\u25aamaps<br \/>\nOnline\u25aaAerial\u25aaLocation\u25aamaps<\/p>\n<p>Save time and effort with CRAL\u2019s  <\/p>\n<p>Market Conditions eService.  <\/p>\n<p>Works with all MLS providers.<\/p>\n<p>New!\u25aaComps\u25aaImport<br \/>\nTransfer\u25aamLS\u25aaData\u25aaDirectly<\/p>\n<p>http:\/\/www.verisk.com<br \/>\nhttp:\/\/www.appraiserschoice.com<\/p>\n<p>ACI is a division of Verisk Analytics (NASDAQ: VRSK), a leading provider of risk assessment solutions to professionals in insurance, healthcare, mortgage<br \/>\nlending, government, risk management, and human resources. Verisk Analytics includes the holdings of Insurance Services Office, Inc. (ISO) and its<br \/>\nsubsidiaries, which provide essential solutions to the insurance, mortgage lending, and healthcare markets. For more information, visit www.verisk.com.<\/p>\n<p>Get Started with CRAL2010\u2122<br \/>\nCRAL2010\u2122 offers advanced features and <\/p>\n<p>tools designed to help make form filling easier <\/p>\n<p>and more complete. CRAL provides best-of-<\/p>\n<p>breed tracking, forms, digital photo imaging, <\/p>\n<p>comps database management, integrated <\/p>\n<p>sketching, and mobile software. Save time <\/p>\n<p>with enhanced views and functionality to help <\/p>\n<p>improve your report writing capabilities.<\/p>\n<p>$599*<\/p>\n<p> \u25aa Appraisal Forms Library<br \/>\n \u25aa Order Tracking<br \/>\n \u25aa Photo Management<br \/>\n \u25aa Comps Database<br \/>\n \u25aa ACI Sketch\u2122<br \/>\n \u25aa Digital Signature (One) <\/p>\n<p> \u25aa MapPoint (One Year)<br \/>\n \u25aa Free PDF Creator<br \/>\n \u25aa ACI365\u2122 Website (One Year)<br \/>\n \u25aa Premier Plus Service (One Year)<br \/>\n \u25aa Concierge Service<\/p>\n<p>CALL 800-234-8727 TodAy<\/p>\n<p>The Appraiser\u2019s Choice\u2122<br \/>\nPayable in US dollars<\/p>\n<p>800-234-8727 AppraisersChoice.com<\/p>\n<p>CRAL2010\u2122 Highlights<br \/>\n\u25aa\u25aa New!\u25aaJump\u25aaNavigation\u25aaFeature\u25aa<\/p>\n<p>for quick and easy access to<br \/>\nall pages of the report<\/p>\n<p>\u25aa\u25aa enhanced!\u25aaComps\u25aaArrangement\u25aa<br \/>\nto choose the order in which<br \/>\ncomps are displayed<\/p>\n<p>\u25aa\u25aa enhanced!\u25aaSpell\u25aaCheck targets<br \/>\nmisspelled words quickly with<br \/>\nimproved word highlighting<\/p>\n<p>Learn More about CRAL2010\u2122<br \/>\nVisit AppraisersChoice.com and learn more<br \/>\nabout the new features in CRAL2010\u2122<\/p>\n<p> \u25aa Online Training Sessions<\/p>\n<p> \u25aa inMotion Videos<\/p>\n<p> \u25aa Tech Doc Library<\/p>\n<p> \u25aa ACI Forum<\/p>\n<p> \u25aa Appraisal Talk Blog featuring<br \/>\nGeorge Opelka, Senior Vice President<\/p>\n<p>CRAL2010\u2122<\/p>\n<p>Form300  01\/10<\/p>\n<p>t 800-234-8727 f 386-246-3811AppraisersChoice.com<\/p>\n<p>THE APPRAISER\u2019S CHOICE\u2122<\/p>\n<p>THE APPRAISER\u2019S CHOICE\u2122<\/p>\n<p>CRAL2010\u2122<br \/>\nC<br \/>\nR<br \/>\nA<br \/>\nL<br \/>\n2010<\/p>\n<p>\u2122<\/p>\n<p>80<br \/>\n0<br \/>\n-234-8727<\/p>\n<p>A<br \/>\np<br \/>\np<br \/>\nraisersC<\/p>\n<p>ho<br \/>\nice.co<\/p>\n<p>m<\/p>\n<p>Printed on Recycled Paper<\/p>\n<p>*Single user license<\/p>\n<p>Create aerial maps to use in <\/p>\n<p>your reports for better visual <\/p>\n<p>representation of properties.<\/p>\n<p>New!\u25aaBing\u2122\u25aaAerial\u25aamaps<br \/>\nOnline\u25aaAerial\u25aaLocation\u25aamaps<\/p>\n<p>Save time and effort with CRAL\u2019s  <\/p>\n<p>Market Conditions eService.  <\/p>\n<p>Works with all MLS providers.<\/p>\n<p>New!\u25aaComps\u25aaImport<br \/>\nTransfer\u25aamLS\u25aaData\u25aaDirectly<\/p>\n<p>http:\/\/www.appraiserschoice.com<\/p>\n<p>Make an Incredibly Smart Decision<br \/>\nwww.solidifi.com<\/p>\n<p>You\u2019re<br \/>\nthe best<br \/>\nThanks for verifying it every day<\/p>\n<p>Day after day our 3,000 strong appraisal network proves why they are the best<br \/>\nin the business, with: <\/p>\n<p>\u2022 consistent delivery of compliant, high-quality reports<br \/>\n\u2022 uncompromising commitment to meeting deadlines<br \/>\n\u2022 local area expertise<br \/>\n\u2022 dedication to professionalism and service<\/p>\n<p>Thank you for enabling Solidifi to provide lenders across Canada with the<br \/>\nnext generation in appraisal management.<\/p>\n<p>CAN_CPVMagSolidifiMay2010.indd   1 4\/21\/10   4:12:06 PM<\/p>\n<p>http:\/\/www.solidifi.com<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 5<br \/>\nclick here to return to table 0f contents<\/p>\n<p>403-200 Catherine Street,<br \/>\nOttawa, ON  K2P 2K9 <\/p>\n<p>Phone: (613) 234-6533 Fax: (613) 234-7197<br \/>\nWeb site: www.aicanada.ca<\/p>\n<p>Contact us at: info@aicanada.ca&emsp;<\/p>\n<p>Board of Directors<br \/>\nConseil d\u2019administration<\/p>\n<p>President \u2013 Pr\u00e9sidente<br \/>\nGrant Uba, AACI (ON)<\/p>\n<p>President Elect \u2013 Pr\u00e9sident d\u00e9sign\u00e9<br \/>\nGeorge Ward, AACI (BC)<\/p>\n<p>Immediate Past-president \u2013<br \/>\nPr\u00e9sident sortant<\/p>\n<p>Sheila Young, AACI, Fellow (AB) <\/p>\n<p>Vice-Presidents \u2013 Vice-pr\u00e9sidents<br \/>\nKimberly Maber, AACI (SK) <\/p>\n<p>Michael Mendela, AACI (ON)<\/p>\n<p>Directors \u2013 Directeurs<br \/>\nGreg Bennett, AACI (NL)<\/p>\n<p> Alfred Mullally, AACI (NS)<br \/>\nAndre St-Arnaud, CRA (QC)<\/p>\n<p> David Shum, AACI (AB)<br \/>\nDavid Babineau, AACI, Fellow (NB)<\/p>\n<p> Lorne Mikulik, AACI (MB)<br \/>\nScott McEwen, AACI (PE)<\/p>\n<p>Dan Wilson, AACI (BC)<br \/>\nDan Brewer, AACI (ON)<\/p>\n<p>Chief Executive Officer<br \/>\nGeorges Lozano, MPA, Ottawa<\/p>\n<p>Director of Marketing &#038; Communications<br \/>\nJoanne Charlebois, Ottawa<\/p>\n<p>Managing Editor \u2013<br \/>\nR\u00e9dacteur administratif<\/p>\n<p>Craig Kelman, Winnipeg<\/p>\n<p>Assistant Editor \u2013<br \/>\nR\u00e9dacteur en chef adjoint<\/p>\n<p>Cheryl Parisien, Winnipeg<\/p>\n<p>Editorial Board<br \/>\nAIC would like to thank the following  <\/p>\n<p>individuals for their assistance and support:<br \/>\nSheila Young, AACI, Fellow \u2013 Chair<\/p>\n<p>John Peebles, AACI<br \/>\nAndr\u00e9 Beaudoin, CRA<br \/>\nDavid Lopatka, AACI<\/p>\n<p>Rob Grycko, CRA<br \/>\nJane Londerville, B.Sc., M.B.A.,AACI (Hon)<br \/>\nAssociate Professor, University of Guelph<\/p>\n<p>Publication management, design and production by:<\/p>\n<p>The articles printed in this issue represent authors\u2019 opinions only and are not<br \/>\nnecessarily endorsed by the APPRAISAL INSTITUTE OF CANADA. Copyright 2010 by<br \/>\nthe APPRAISAL INSTITUTE OF CANADA. All rights reserved. Reproduction in whole<br \/>\nor in part without written permission is strictly prohibited. Subscription, $40.00 per<br \/>\nyear. Printed in Canada. Les articles imprim\u00e9s dans ce num\u00e9ro ne rep\u00e9sentent que<br \/>\nl\u2019opinion de leur auteur respectif, mais ne sont pas n\u00e9ces\u2013sairement endoss\u00e9s par<br \/>\nL\u2019INSTITUT CANADIEN DES \u00c9vALUATEURS. Tous droits reserv\u00e9s 2008 par L\u2019INSTITUT<br \/>\nCANADIEN DES \u00c9vALUATEURS. La reproduction totale ou partielle sous quelque form<br \/>\nque se soit sans authorisation \u00e9crite est absolument interdite. Abonnement $40.00<br \/>\npar ann\u00e9e. Imprim\u00e9 au Canada.<br \/>\n* The Appraisal Institute of Canada reserves the right to reject advertising<br \/>\nthat it deems to be inappropriate.<br \/>\n** The publisher and the Appraisal Institute of Canada cannot be held liable for<br \/>\nany material used or claims made in advertising included in this publication.<br \/>\nIndexed in the Canadian Business Index and available on-line in the Canadian<br \/>\nBusiness &#038; Current Af fairs database.<\/p>\n<p>ISSN 0827-2697<\/p>\n<p>3rd Floor \u2013 2020 Portage Avenue<br \/>\nWinnipeg, MB r3J 0K4<\/p>\n<p>Phone: 866-985-9780 \u2022 Fax: 866-985-9799<br \/>\ne-mail: info@kelman.ca \u2022 Web: www.kelman.ca<\/p>\n<p>Design\/Layout: Theresa Kurjewicz<br \/>\nAdvertising Manager: Kris Fillion<\/p>\n<p>Advertising Co-ordinator: Lauren Campbell<\/p>\n<p>Publication Mails Agreement #40008249.<br \/>\nReturn undeliverable Canadian addresses to: Appraisal Institute of Canada,<br \/>\n403-200 Catherine St., Ottawa, ON  K2P 2K9. Email: info@aicanada.ca <\/p>\n<p>Published by the<br \/>\nVolume 54, book 3, 2010<\/p>\n<p>Contents<br \/>\n6 It\u2019s all about building bridges<br \/>\n10 Les fonctions du nouveau pr\u00e9sident <\/p>\n<p>consistent \u00e0 \u00e9tablir des liens<\/p>\n<p>14 The benefits of membership<br \/>\n15\t Les avantages de l\u2019adh\u00e9sion<br \/>\n18\t Sandra Cawley makes her case<br \/>\n20\t Mark Turner knows <\/p>\n<p>value of mandatory BBRE<\/p>\n<p>22 The power of<br \/>\nPositive Networking\u00ae<\/p>\n<p>24   Cyber crime,<br \/>\nliability and the appraiser<\/p>\n<p>26 Contact with the media<br \/>\n27 R &#038; D <\/p>\n<p>focuses<br \/>\non timely<br \/>\ntopics<\/p>\n<p>28 CRA \u2013<br \/>\nScope<br \/>\nCreep<\/p>\n<p>30 Highest and best use analysis<br \/>\n32 Professionalism <\/p>\n<p>within a diverse membership<\/p>\n<p>34 Conflicts and corrections<br \/>\n35 Why have <\/p>\n<p>an Appeal Committee?<\/p>\n<p>36 Professional Affairs goals<br \/>\n37 Member feedback <\/p>\n<p>helps measure benefits<\/p>\n<p>38 AIC\u2019s international involvement<br \/>\n39 Business etiquette<\/p>\n<p>40 Applied Experience<br \/>\nsurvey results<\/p>\n<p>42 Continuing advances<br \/>\nin course content<br \/>\nand delivery<\/p>\n<p>45 Designations\/<br \/>\nCandidates\/Students<\/p>\n<p>46 2010<br \/>\nConference<br \/>\nrecap<\/p>\n<p>47 Recognizing<br \/>\nexcellence <\/p>\n<p>49 Habitat for Humanity\/<br \/>\nCritical Dates\/<br \/>\nIn Memoriam<\/p>\n<p>50 Calendar of<br \/>\nEvents<\/p>\n<p>About our cover \u2022 Sur le cover<br \/>\nAIC\u2019s Marketing and Communications Committee is assembling a corporate image library to reduce our reliance on stock photography and<br \/>\nto provide a consistent bank of AIC-tailored digital images as part of our brand identity. These will be used in various media applications<br \/>\nto enhance the AIC brand and services.\u00a0The initial stages of this project have been completed in Winnipeg and victoria.\u00a0We thank the AIC<br \/>\nmembers for their collaboration on this project.<\/p>\n<p>Le Comit\u00e9 sur le marketing et les communications de l\u2019ICE s\u2019affaire \u00e0 monter une phototh\u00e8que afin de r\u00e9duire le recours aux entreprises<br \/>\nd\u2019archives photographiques et b\u00e2tir une banque d\u2019images num\u00e9riques convenant sp\u00e9cifiquement \u00e0 la notori\u00e9t\u00e9 de la marque de l\u2019ICE. Ces<br \/>\nphotographies seront utilis\u00e9es dans diverses applications m\u00e9diatiques pour rehausser la marque et les services de l\u2019ICE. L\u2019\u00e9tape pr\u00e9liminaire de<br \/>\nce projet a \u00e9t\u00e9 compl\u00e9t\u00e9e dans la r\u00e9gion de Winnipeg et Victoria. Nous les remercions les membres pour leur collaboration \u00e0 ce projet. <\/p>\n<p>Do&emsp;your&emsp;part&emsp;for&emsp;the&emsp;environment&emsp;\u2013&emsp;reuse&emsp;and&emsp;recycle.<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"g8rqCwhmUZ\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=U7sa5LQ1zN#?secret=g8rqCwhmUZ\" data-secret=\"g8rqCwhmUZ\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:info@aicanada.ca<br \/>\nmailto:info@aicanada.ca<br \/>\nmailto:info@kelman.ca<br \/>\nhttp:\/\/www.kelman.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada6<br \/>\nclick here to return to table 0f contents<\/p>\n<p>President\u2019s message<\/p>\n<p>Grant Uba, AACI<br \/>\nAIC President<\/p>\n<p>It\u2019s all about building bridges<\/p>\n<p>Q. You are currently Senior Director,<br \/>\nResearch, Valuation and Advisory<br \/>\nwith the Altus Group. What does this<br \/>\nposition entail?<br \/>\nA. Altus is in the process of setting up an expert<br \/>\nservices division and is recruiting individuals<br \/>\nwith skills and expertise in very specialized<br \/>\nareas of valuation. My focus is on valuation and<br \/>\nadvisory issues relating to impacts on property<br \/>\nvalue caused by environmental conditions,<br \/>\ncontamination and other impairments.<\/p>\n<p>Q. What led you to this particular area<br \/>\nof specialization?<br \/>\nA. I had been a sole proprietor for a number<br \/>\nof years and decided in 2005 to look for a<br \/>\nspecial niche that would set me apart from<br \/>\nother appraisers in the marketplace. I educated<br \/>\nmyself in the valuation of contaminated<br \/>\nproperties as well as other impairments and<br \/>\nwas looking to be involved in anything related<br \/>\nto these issues in matters of expropriation,<br \/>\nlitigation, disposition, etc. During my period<br \/>\nof self-education, I only accepted \u2018routine\u2019<br \/>\nappraisal assignments to \u2018pay the bills.\u2019 For my<br \/>\nfirst assignment, the client paid me to survey<br \/>\nliterature regarding a specific landfill issue.<br \/>\nThis involved reading and acquiring as much<br \/>\nknowledge as possible in this area. When I was<br \/>\nalmost ready to give up and go back to a less<br \/>\nspecialized practice because my educational<br \/>\nand marketing efforts were not making<br \/>\nthe \u2018phone ring,\u2019 I got a call from a leading<br \/>\nenvironmental law firm that was interested<br \/>\nin my knowledge on contamination. After <\/p>\n<p>being interviewed by them, I was retained<br \/>\nto be part of their team on a case involving a<br \/>\nsignificant liability to a municipality that could<br \/>\nhave affected many individual properties. The<br \/>\nmatter ended up being resolved and it turned<br \/>\nout to be a great learning experience for me.<\/p>\n<p>Q. What do you feel prepared you for<br \/>\nundertaking such a project?<br \/>\nA. There is no question that my AACI designation<br \/>\nprovided the foundation. However, working with<br \/>\nprofessionals in other disciplines, questioning<br \/>\nand accepting what they were saying, and taking<br \/>\nfrom that the variables that influence property<br \/>\nvalues enabled me to step outside the realm of<br \/>\nnormal point-in-time valuation <\/p>\n<p>Q. What led you to valuation as a<br \/>\nprofession in the first place?<br \/>\nA. I graduated in the early 1970s with an arts<br \/>\ndegree, majoring in political science. While I had<br \/>\nnot yet decided on a career, my father and I had<br \/>\nbeen buying and selling houses. When Ontario\u2019s<br \/>\nLand Speculation Tax Act came into being in<br \/>\n1974, things changed significantly. Thanks to my<br \/>\nhaving the political science prerequisite, I was<br \/>\nable to earn a provincial government job with<br \/>\ntheir assessment division. I started in 1974 and<br \/>\nreceived on-the-job experience in dealing with<br \/>\nthe land registry, lot sizes, measuring buildings,<br \/>\netc. It provided an excellent foundation, however,<br \/>\nby 1986, I felt I had progressed as far as I thought<br \/>\npossible in the job and made the move into<br \/>\nfee appraisal, first in residential and then in<br \/>\ncommercial properties.<\/p>\n<p>Q. While establishing your career in real<br \/>\nestate appraisal, you also made a point<br \/>\nof being involved in various volunteer<br \/>\nactivities. Can you tell us about that?<br \/>\nA. I had been involved as a volunteer with a<br \/>\ncommunity organization, so it seemed like a<br \/>\nnatural progression to do likewise within my<br \/>\nprofession. I started volunteering with the<br \/>\nWaterloo\/Wellington Chapter and actually served<br \/>\nas chapter chair for about four years. I then had<br \/>\nan opportunity through the Appraisal Institute<br \/>\nof Canada (AIC) Applied Experience Program to<br \/>\nserve as a mentor for Candidates and to spread<br \/>\nthe word about the role of mentoring with<br \/>\nother appraisers. I estimate that I interacted<br \/>\nwith well over 100 Candidates during the four<br \/>\nand a half years that I spent in that capacity<br \/>\nand it was probably one of the most rewarding<br \/>\nexperiences of my life. From there, I served on<br \/>\nthe AIC\u2019s Publications Sub-committee, eventually<br \/>\nbecoming chair, as well as the Ontario Board\u2019s<br \/>\nex-officio, and on various other committees. <\/p>\n<p>Q. You mention the tremendous<br \/>\nsatisfaction you got from working<br \/>\nwith Candidates. What about your<br \/>\nvolunteering experience overall?<br \/>\nA. Working as a sole proprietor can be a<br \/>\nsomewhat lonely existence. By that I mean you<br \/>\nmay not get many opportunities to interact<br \/>\nwith other appraisers. volunteering is an ideal<br \/>\nway to change that. I have found that being<br \/>\npart of a Board of Directors and working<br \/>\ncollaboratively with other appraisers towards<br \/>\na common goal is a great experience. The <\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 7<br \/>\nclick here to return to table 0f contents<\/p>\n<p>opportunity to build and be part of a team, to<br \/>\nwork with different personalities, and to manage<br \/>\ndifferent expectations is very rewarding indeed. I<br \/>\nwholeheartedly recommend the experience and<br \/>\nencourage other appraisers, including Candidates,<br \/>\nto do so as well. Whether serving at the chapter<br \/>\nlevel or on national committees, it is an excellent<br \/>\nopportunity for Candidates to get a feel for the<br \/>\nprofession and to develop a better sense of<br \/>\nownership. On this front, I am extremely<br \/>\nproud of the fact that we are getting some<br \/>\neager Candidate members who are willing<br \/>\nto become involved as volunteers. I should<br \/>\nalso mention that, once the new Canada<br \/>\nNot-for-profit Corporations Act is proclaimed<br \/>\ninto law, the AIC will be required to consider<br \/>\nthe legislative requirements for all members,<br \/>\nincluding Candidates, in the governance of the<br \/>\nAIC at the national level.<\/p>\n<p>Q. How would you sum up your<br \/>\nphilosophy for being involved in the<br \/>\nprofession as a volunteer?<br \/>\nA. I truly believe that the sign of a professional<br \/>\nis a willingness to participate. If you do<br \/>\nnot have engaged professionals, then your<br \/>\nprofession has a problem.<\/p>\n<p>Q. As AIC president, and chair of the<br \/>\nProfessional Affairs Coordinating<br \/>\nCommittee for the past year, what do<br \/>\nyou see as the biggest challenge in<br \/>\nthe year ahead?<br \/>\nA. We are experiencing a continually evolving<br \/>\nenvironment and profession in which our<br \/>\nBoard is committed to work for the best<br \/>\ninterests of all concerned. The challenge to<br \/>\ndo so effectively lies in finding ways to build<br \/>\nbridges between the Board, our affiliated<br \/>\norganizations and our members, so that we<br \/>\nare using the same playbook in advancing the<br \/>\nAIC and the profession. While the president<br \/>\nis the chief spokesperson for the entire<br \/>\nteam, everyone needs to take ownership in<br \/>\nbuilding these bridges and ensuring that we<br \/>\nare continually improving and strengthening<br \/>\nour profession. A total team effort is the<br \/>\nkey. I should add that this is not a one-year <\/p>\n<p>challenge, but an ongoing commitment<br \/>\nwhereby we continue to build from one year<br \/>\nto the next. In this regard, I will be working<br \/>\nvery closely with president-elect George<br \/>\nWard, AACI to ensure that there is consistency<br \/>\nand continuity in our approach. <\/p>\n<p>Q. What are some of the specific<br \/>\nchallenges facing the team?<br \/>\nA. One of the biggest concerns is our aging<br \/>\nmembership. We must find a way to bring<br \/>\nnew and younger people into the profession.<br \/>\nWhile our focus has been on university<br \/>\ngraduates, I believe that many graduates find<br \/>\nout about valuation by accident. We need to<br \/>\nreach people even earlier by informing high<br \/>\nschool guidance counsellors so that they can<br \/>\nadvise their students of valuation as a career<br \/>\noption. Even better would be that provincial<br \/>\ngovernments and local school boards consider<br \/>\nadding a valuation course to the high school<br \/>\ncurriculum as an applied economics or business<br \/>\ncourse.  Advocating for the profession at the<br \/>\nsecondary school level could be a great role for<br \/>\nour chapters.<\/p>\n<p>Other challenges include: 1) how to adapt<br \/>\nto changes in the market at the local, national<br \/>\nand international levels and 2) competing<br \/>\nsuccessfully against other organizations that are<br \/>\nlooking to advance their causes and position<br \/>\nthemselves accordingly in the marketplace.<\/p>\n<p>I emphasize again that, if we work as a<br \/>\nteam and pull together in the same direction,<br \/>\nwe can effectively meet these challenges and<br \/>\naccomplish our goals.<\/p>\n<p>Q. What advice do you have for<br \/>\nmembers to cope with change?<br \/>\nA. While some members are adverse to change,<br \/>\nthe reality is that we all have to change in order<br \/>\nto survive. Don\u2019t ask what the AIC is going to do<br \/>\nfor you, ask instead what you can do for yourself.<br \/>\nTake responsibility for your own career, continue<br \/>\nto change and adapt, find aspects of valuation<br \/>\nin which you can specialize. Embracing change<br \/>\ncomes with risks; however, I respectfully submit<br \/>\nthat the risks to one\u2019s career will be greater with<br \/>\nresistance to change.<\/p>\n<p>Q. At the AGM in Victoria, what goals did<br \/>\nthe Board establish for the coming year?<br \/>\nA. First and foremost is communication. We<br \/>\ntake many steps and utilize many resources to<br \/>\ncommunicate, but we need members to take<br \/>\ngreater responsibility for reading what they<br \/>\nreceive and knowing what the AIC is doing.<br \/>\nGoing forward, the Board wants to communicate<br \/>\nwith members on proposed policy changes in<br \/>\nadvance of Board meetings to allow members<br \/>\nand the Affiliates to provide their input before<br \/>\nand not after the Board has made its decision,<br \/>\nand then communicate after the meeting with<br \/>\nthe decision and the rationale for the decision.<br \/>\nThis process will involve having firm deadlines<br \/>\nfor receiving committee reports in which policy<br \/>\nchanges are recommended so that the members<br \/>\nand the affiliates may be informed and may<br \/>\ncommunicate their opinions and concerns to the<br \/>\nAIC Directors. The Directors will bring member<br \/>\ninput to the AIC Board meeting, and it will be<br \/>\nconsidered by the Board in making its collective<br \/>\ndecisions for the AIC. <\/p>\n<p>The second significant goal is to continue<br \/>\nenhancing the professionalism of the Institute<br \/>\nand our members. The perception sometimes is<br \/>\nthat, as professionals, we \u2018talk the talk,\u2019 but don\u2019t<br \/>\nalways \u2018walk the walk.\u2019 Professionalism can be<br \/>\nmany things. For example, do we always dress<br \/>\nprofessionally when meeting with clients, in the<br \/>\nfield, or in offices? Are our reports presented in a<br \/>\nprofessional manner that is clear, concise, and free<br \/>\nof errors? Do we convey the image of a professional<br \/>\nat all times? If we want to earn the trust and<br \/>\nconfidence of our clients and other stakeholders in<br \/>\nthe real estate industry, we must walk the walk of<br \/>\na true professional in all respects.<\/p>\n<p>Q. On the subject of how we are<br \/>\nperceived, what is the significance of<br \/>\nthe Institute\u2019s 2008 marketing initiative<br \/>\nto reposition the organization?<br \/>\nA. It is extremely important. Our goal is to<br \/>\nbe considered in the top tier of professionals<br \/>\nand we have taken some significant steps to<br \/>\nenhance that position. From our new corporate<br \/>\nimage, strategically-placed advertisements,<br \/>\ninteractive website, and communications such <\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada8<br \/>\nclick here to return to table 0f contents<\/p>\n<p>as this very magazine, to director interviews,<br \/>\neducational initiatives, and stakeholder forums,<br \/>\nwe are enhancing our status in the real estate<br \/>\nindustry. I believe that we have made some real<br \/>\nheadway with the large companies who are<br \/>\nrecruiting university graduate appraisers; however,<br \/>\nwe still have more ground to cover with smaller<br \/>\ncompanies. The new generation of members<br \/>\ncoming into the profession will help in this regard.<br \/>\nHowever, as I stated previously, our members<br \/>\nmust support such efforts with their own personal<br \/>\nactions. They must market themselves as true<br \/>\nprofessionals in every sense of the word then back<br \/>\nit up with what they do and how they do it.<\/p>\n<p>Q. For the annual conference in Victoria<br \/>\nthis past June, the AIC introduced<br \/>\na discounted registration fee for<br \/>\nCandidates to encourage them to<br \/>\nattend. Was this a success?<br \/>\nA. From a numbers standpoint, with 39<br \/>\nCandidates registered, it certainly was successful.<br \/>\nWe held a luncheon and encouraged first time<br \/>\nconference registrants to meet with AIC directors<br \/>\nto discuss their profession and any questions or<br \/>\nconcerns they had.  In a post-conference survey<br \/>\nCandidates indicated that they highly valued<br \/>\nthis opportunity to attend the conference \u2013<br \/>\nparticularly as a vehicle for connecting with<br \/>\nother Institute members and beginning to<br \/>\nforge bonds with others at the early stages of<br \/>\ntheir career \u2013 bonds that could be nurtured<br \/>\nover their career lifetime.  We also achieved<br \/>\npositive feedback on this initial year of our<br \/>\nCandidate-stream educational program.  All of<br \/>\nthis feedback tells us that we are on the right<br \/>\ntrack.  We want to continue to recognize these<br \/>\nnewer members and what matters to them.<br \/>\nWe have to communicate this objective to our<br \/>\nolder members so that they understand what<br \/>\nwe are trying to accomplish and how they can<br \/>\nplay a role in making it happen. <\/p>\n<p>Q. Governance of the AIC is another issue<br \/>\nthat has been identified as deserving of<br \/>\nattention. What is the plan in this area?<br \/>\nA. Governance needs to be continually reviewed<br \/>\nby all organizations and ours is no exception. <\/p>\n<p>We need to be more proactive in looking at<br \/>\nour governance model to determine if it is<br \/>\nworking effectively. How do we ensure that<br \/>\nwe are delivering services to our members<br \/>\nin the most cost efficient manner? Is our<br \/>\ncommittee structure too cumbersome? Part<br \/>\nof this process involves initiating discussions<br \/>\non this subject with our provincial affiliates.<br \/>\nIt also means considering discussion papers<br \/>\non governance for the anticipated revisions<br \/>\nto the Canada Not-for-profit Corporations Act<br \/>\nregarding how not-for-profit organizations<br \/>\nshall govern themselves. This could certainly<br \/>\nbe a \u2018grass roots\u2019 initiative relative to a very<br \/>\nimportant matter that will affect every<br \/>\nmember and the AIC at the national level as<br \/>\nwe know it.<\/p>\n<p>Q. Could you touch on the advocacy<br \/>\nwork being done by AIC\u2019s executive<br \/>\nand management for the benefit of<br \/>\nthe membership?<br \/>\nA. We are always looking to champion our<br \/>\nprofession and the skills of our members, and<br \/>\nto ensure that we are evolving to meet the<br \/>\nneeds of the marketplace. Twice a year we<br \/>\nmeet with public organizations and the public<br \/>\nsector to invite feedback on how we can<br \/>\nbetter meet those needs. This same process<br \/>\nis carried out when we meet with members<br \/>\nof the private sector through our Advisory<br \/>\nCouncil. Also, one of our new initiatives in<br \/>\nPresident Sheila Young\u2019s year was the Forum<br \/>\nfor Collaboration involving various appraisal<br \/>\norganizations operating in Canada. We are<br \/>\nalways looking to work with existing and new<br \/>\nstakeholders in our industry to improve the<br \/>\nprofession and improve what members of the<br \/>\nAIC can do.<\/p>\n<p>Q. With so many existing and<br \/>\nnew initiatives, what role do our<br \/>\nvolunteers play and what is the status<br \/>\nof our volunteer base?<br \/>\nA. The majority of what the Institute is<br \/>\nable to accomplish is directly attributable<br \/>\nto our amazing volunteers. Compared<br \/>\nto last year\u2019s total of 139, we now have <\/p>\n<p>175 volunteer members contributing to<br \/>\nvarious committees and sub-committees.<br \/>\nThese are individuals who have a genuine<br \/>\npassion for their profession and who<br \/>\nparticipate because they have a desire to<br \/>\nbe true professionals. Through initiatives<br \/>\nsuch as volunteer Corner on our website,<br \/>\nvolunteer profiles in Canadian Property<br \/>\nValuation, and a genuine effort to exercise<br \/>\nvolunteer management by outlining how our<br \/>\ncommittees operate, when they meet, and<br \/>\nwhat they are working on, we believe that our<br \/>\nvolunteer base is stronger than ever. We are<br \/>\ndelighted to see many new people coming<br \/>\nforward to volunteer and by the fact that we<br \/>\nhave managed to find roles for almost 50% of<br \/>\nthem. Our future is in good hands.<\/p>\n<p> Q. You have outlined a number of<br \/>\nkey initiatives being undertaken<br \/>\nover the year ahead. As president,<br \/>\nwhat will be your role in all of this?<br \/>\nA. I am looking for our directors to take<br \/>\nresponsibility for making the best decisions<br \/>\nand for ensuring that positive action<br \/>\ntakes place. My role will be to coach,<br \/>\nfacilitate and moderate so that the Board<br \/>\nof Directors can make the best possible<br \/>\ndecisions for the profession and the AIC<br \/>\nwith the financial and human resources<br \/>\nthat we have.<\/p>\n<p>Q. Do you have any final words to<br \/>\nshare with your fellow members?<br \/>\nA.Take charge of your own career. The<br \/>\nAppraisal Institute of Canada is your<br \/>\nprofessional body that works on your<br \/>\nbehalf, but all members are needed to<br \/>\nparticipate, both internally and externally,<br \/>\nto grow the profession, to grow the AIC<br \/>\nand, most importantly, to grow each<br \/>\nmember\u2019s career. We should consider<br \/>\nourselves as partners in the AIC, with each<br \/>\npartner being an advocate for the AIC and<br \/>\nour profession. I believe that we can and<br \/>\nwill accomplish great things together.  <\/p>\n<p>http:\/\/www.bradfordtechnologies.com<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada10<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Grant Uba, AACI<br \/>\nPr\u00e9sident de l\u2019ICE<\/p>\n<p>Les fonctions du<br \/>\nnouveau pr\u00e9sident<br \/>\nconsistent \u00e0 \u00e9tablir des liens<\/p>\n<p>des ann\u00e9es\u00a01970. Alors que je n\u2019avais pas encore<br \/>\nchoisi une carri\u00e8re, mon p\u00e8re et moi achetions et<br \/>\nvendions des maisons. Lorsque la Land Speculation<br \/>\nTax Act de l\u2019Ontario est entr\u00e9e en vigueur en<br \/>\n1974, la situation a grandement chang\u00e9 et gr\u00e2ce<br \/>\n\u00e0 mes pr\u00e9alables en sciences politiques, j\u2019ai \u00e9t\u00e9 en<br \/>\nmesure d\u2019obtenir un emploi pour le gouvernement<br \/>\nprovincial, au sein de la division d\u2019\u00e9valuation. J\u2019ai<br \/>\ncommenc\u00e9 en 1974 et j\u2019ai acquis de l\u2019exp\u00e9rience<br \/>\nsur le terrain en m\u2019occupant du cadastre, de la taille<br \/>\ndes lots, en mesurant les b\u00e2timents, etc. Ce poste<br \/>\nm\u2019a fourni d\u2019excellentes bases. Cependant, en 1986,<br \/>\nj\u2019avais le sentiment que j\u2019avais avanc\u00e9 aussi loin que<br \/>\nje croyais possible au sein de cet emploi et je me<br \/>\nsuis lanc\u00e9 dans l\u2019\u00e9valuation moyennant honoraires.<br \/>\nJ\u2019ai tout d\u2019abord \u00e9valu\u00e9 des propri\u00e9t\u00e9s r\u00e9sidentielles<br \/>\net ensuite des propri\u00e9t\u00e9s commerciales.<\/p>\n<p>Q. Tout en entamant une carri\u00e8re dans<br \/>\nle domaine de l\u2019\u00e9valuation immobili\u00e8re,<br \/>\nvous vous \u00eates fait un devoir de<br \/>\nparticiper \u00e0 diff\u00e9rentes activit\u00e9s<br \/>\nb\u00e9n\u00e9voles. Pouvez-vous nous en dire<br \/>\nplus \u00e0 ce sujet?<br \/>\nR. Ayant \u00e9t\u00e9 b\u00e9n\u00e9vole au sein d\u2019un organisme<br \/>\ncommunautaire, il semblait donc naturel<br \/>\nque je fasse de m\u00eame dans le cadre de ma<br \/>\nprofession. J\u2019ai commenc\u00e9 \u00e0 faire du b\u00e9n\u00e9volat<br \/>\nau sein du chapitre de Waterloo\/Wellington<br \/>\net j\u2019ai en fait exerc\u00e9 les fonctions de pr\u00e9sident<br \/>\ndu chapitre pendant environ quatre ans. J\u2019ai<br \/>\nensuite eu l\u2019occasion, par le biais du Programme<br \/>\nd\u2019exp\u00e9rience appliqu\u00e9e de l\u2019Institut canadien<br \/>\ndes \u00e9valuateurs, d\u2019agir \u00e0 titre de mentor<br \/>\naupr\u00e8s des membres stagiaires et de faire <\/p>\n<p>message du pr\u00e9sident<\/p>\n<p>Q. Vous \u00eates actuellement directeur<br \/>\nprincipal, Recherche, \u00e9valuation et<br \/>\nconsultation au Groupe\u00a0Altus. En quoi<br \/>\nconsiste ce poste?<br \/>\nR. Altus met actuellement sur pied une<br \/>\ndivision des services d\u2019experts et recrute des<br \/>\npersonnes poss\u00e9dant des comp\u00e9tences et de<br \/>\nl\u2019expertise dans des domaines tr\u00e8s sp\u00e9cialis\u00e9s de<br \/>\nl\u2019\u00e9valuation. Je me concentre sur les questions<br \/>\ntouchant l\u2019\u00e9valuation et la consultation relatives<br \/>\naux r\u00e9percussions, \u00e0 la valeur immobili\u00e8re,<br \/>\naux conditions environnementales, \u00e0 la<br \/>\ncontamination ou aux autres d\u00e9t\u00e9riorations.<\/p>\n<p>Q. Qu\u2019est-ce qui vous a men\u00e9 \u00e0 ce<br \/>\ndomaine de sp\u00e9cialisation particulier?<br \/>\nR. J\u2019ai \u00e9t\u00e9 propri\u00e9taire unique pendant un certain<br \/>\nnombre d\u2019ann\u00e9es et, en 2005, j\u2019ai d\u00e9cid\u00e9 de<br \/>\nchercher un cr\u00e9neau sp\u00e9cial qui me distinguerait<br \/>\ndes autres \u00e9valuateurs pr\u00e9sents sur le march\u00e9.<br \/>\nJe me suis renseign\u00e9 moi-m\u00eame sur l\u2019\u00e9valuation<br \/>\nde propri\u00e9t\u00e9s contamin\u00e9es ainsi que sur d\u2019autres<br \/>\nd\u00e9t\u00e9riorations et je cherchais \u00e0 occuper un poste<br \/>\nreli\u00e9 \u00e0 des questions concernant l\u2019expropriation,<br \/>\ndes litiges, la disposition, etc. Au cours de la<br \/>\np\u00e9riode o\u00f9 je me suis renseign\u00e9 moi-m\u00eame, j\u2019ai<br \/>\nseulement accept\u00e9 d\u2019effectuer des \u00e9valuations<br \/>\n\u00ab\u00a0de routine\u00a0\u00bb pour \u00ab\u00a0payer les factures\u00a0\u00bb. Dans<br \/>\nle cadre de ma premi\u00e8re \u00e9valuation, le client m\u2019a<br \/>\npay\u00e9 pour examiner de la litt\u00e9rature portant sur<br \/>\nune question pr\u00e9cise relative \u00e0 l\u2019enfouissement des<br \/>\nd\u00e9chets. J\u2019ai lu et acquis le plus de connaissances<br \/>\npossible dans ce domaine. Lorsque j\u2019\u00e9tais presque<br \/>\npr\u00eat \u00e0 abandonner et \u00e0 retourner travailler dans un<br \/>\ndomaine moins sp\u00e9cialis\u00e9 parce que mes efforts <\/p>\n<p>en mati\u00e8re d\u2019\u00e9tude et de marketing ne faisaient<br \/>\npas \u00ab\u00a0sonner le t\u00e9l\u00e9phone\u00a0\u00bb, j\u2019ai re\u00e7u un appel d\u2019un<br \/>\ncabinet d\u2019avocats sp\u00e9cialis\u00e9 en environnement<br \/>\nqui \u00e9tait int\u00e9ress\u00e9 par mes connaissances sur la<br \/>\ncontamination. Apr\u00e8s avoir pass\u00e9 une entrevue,<br \/>\nj\u2019ai \u00e9t\u00e9 engag\u00e9 afin de faire partie de leur \u00e9quipe<br \/>\nqui travaillait sur un dossier comportant une<br \/>\nimportante responsabilit\u00e9 \u00e0 une municipalit\u00e9 qui<br \/>\naurait pu avoir une incidence sur un grand nombre<br \/>\nde propri\u00e9t\u00e9s individuelles. Le dossier a fini par se<br \/>\nr\u00e9gler et il s\u2019est av\u00e9r\u00e9 une exp\u00e9rience incroyable sur<br \/>\nle plan de l\u2019apprentissage pour moi.<\/p>\n<p>Q. \u00c0 votre avis, qu\u2019est-ce qui vous a<br \/>\npr\u00e9par\u00e9 \u00e0 entreprendre un tel projet?<br \/>\nR. Il ne fait aucun doute que mon titre\u00a0AACI a jet\u00e9<br \/>\nles bases. Cependant, le fait de travailler avec des<br \/>\nprofessionnels d\u2019autres disciplines, de leur poser<br \/>\ndes questions et d\u2019accepter ce qu\u2019ils disent, et de<br \/>\nd\u00e9duire \u00e0 partir des facteurs exer\u00e7ant une influence<br \/>\nsur les valeurs immobili\u00e8res m\u2019a permis de sortir du<br \/>\ndomaine de la simple \u00e9valuation r\u00e9guli\u00e8re. <\/p>\n<p>Q. Qu\u2019est-ce qui vous a amen\u00e9 \u00e0 choisir<br \/>\nl\u2019\u00e9valuation en tant que profession en<br \/>\npremier lieu?<br \/>\nR. J\u2019ai obtenu un dipl\u00f4me en arts avec<br \/>\nsp\u00e9cialisation en sciences politiques au d\u00e9but <\/p>\n<p> \u00ab Si le professionnel n\u2019est<br \/>\npas vraiment engag\u00e9, <\/p>\n<p>la profession a un<br \/>\nprobl\u00e8me. \u00bb<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 11<br \/>\nclick here to return to table 0f contents<\/p>\n<p>conna\u00eetre le r\u00f4le du mentorat aupr\u00e8s des autres<br \/>\n\u00e9valuateurs. J\u2019estime que j\u2019ai interagi avec plus<br \/>\nde 100\u00a0membres stagiaires au cours des quatre<br \/>\nann\u00e9es et demi pass\u00e9es \u00e0 exercer cette fonction<br \/>\net ce fut probablement l\u2019une des exp\u00e9riences les<br \/>\nplus enrichissantes de ma vie. \u00c0 partir de l\u00e0, j\u2019ai<br \/>\nsi\u00e9g\u00e9 au sous-comit\u00e9 sur les publications de l\u2019ICE,<br \/>\ndont je suis devenu ult\u00e9rieurement le pr\u00e9sident.<br \/>\nJ\u2019ai aussi \u00e9t\u00e9 administrateur d\u2019office au sein du<br \/>\nConseil d\u2019administration de l\u2019Ontario et j\u2019ai si\u00e9g\u00e9<br \/>\n\u00e0 divers autres comit\u00e9s. <\/p>\n<p>Q. Vous mentionnez la grande<br \/>\nsatisfaction que vous procure le fait de<br \/>\ntravailler avec les membres stagiaires.<br \/>\nQu\u2019en est-il de votre exp\u00e9rience globale<br \/>\nde b\u00e9n\u00e9volat?<br \/>\nR. Travailler \u00e0 titre de propri\u00e9taire unique peut<br \/>\ns\u2019av\u00e9rer une existence assez solitaire. Je veux<br \/>\ndire par l\u00e0 qu\u2019on n\u2019a pas beaucoup l\u2019occasion<br \/>\nd\u2019interagir avec d\u2019autres \u00e9valuateurs. Le<br \/>\nb\u00e9n\u00e9volat constitue une fa\u00e7on id\u00e9ale de tout<br \/>\nchanger. J\u2019ai d\u00e9couvert que faire partie d\u2019un<br \/>\nConseil d\u2019administration et de travailler en<br \/>\ncollaboration avec d\u2019autres \u00e9valuateurs dans le<br \/>\nbut de r\u00e9aliser un objectif commun constitue<br \/>\nune exp\u00e9rience merveilleuse. La possibilit\u00e9 de<br \/>\nmettre sur pied une \u00e9quipe et d\u2019en faire partie, de<br \/>\ntravailler avec diff\u00e9rentes personnes et de g\u00e9rer<br \/>\ndiverses attentes est en effet tr\u00e8s enrichissante.<br \/>\nJe recommande sans r\u00e9serve l\u2019exp\u00e9rience et<br \/>\nj\u2019encourage les autres \u00e9valuateurs, y compris les<br \/>\nmembres stagiaires, \u00e0 faire de m\u00eame. Que ce<br \/>\nsoit effectuer du b\u00e9n\u00e9volat au niveau du chapitre<br \/>\nou si\u00e9ger \u00e0 des comit\u00e9s nationaux, il s\u2019agit<br \/>\nd\u2019une excellente occasion pour les membres<br \/>\nstagiaires d\u2019avoir une id\u00e9e de la profession et de<br \/>\nmieux comprendre la propri\u00e9t\u00e9. \u00c0 ce titre, je suis<br \/>\nextr\u00eamement fier du fait que certains membres<br \/>\nstagiaires enthousiastes sont pr\u00eats \u00e0 devenir<br \/>\nb\u00e9n\u00e9voles. Je devrais \u00e9galement mentionner<br \/>\nune fois la nouvelle Loi canadienne sur les<br \/>\norganisations \u00e0 but non lucratif promulgu\u00e9e,<br \/>\nl\u2019ICE sera tenu de prendre en consid\u00e9ration<br \/>\nles exigences l\u00e9gislatives relatives \u00e0 tous les<br \/>\nmembres, y compris les membres stagiaires, dans<br \/>\nla gouvernance de l\u2019ICE \u00e0 l\u2019\u00e9chelle nationale.<\/p>\n<p>Q. Comment r\u00e9sumeriez-vous votre<br \/>\nphilosophie relativement \u00e0 votre<br \/>\ncontribution \u00e0 titre de b\u00e9n\u00e9vole au sein<br \/>\nde la profession?<br \/>\nR. Je crois vraiment que le signe qui r\u00e9v\u00e8le le<br \/>\nprofessionnalisme d\u2019une personne est sa volont\u00e9<br \/>\nde participer. Si le professionnel n\u2019est pas<br \/>\nvraiment engag\u00e9, la profession a un probl\u00e8me.<\/p>\n<p>Q. \u00c0 titre de pr\u00e9sident de l\u2019ICE et de<br \/>\npr\u00e9sident du Comit\u00e9 de coordination<br \/>\ndes affaires professionnelles au cours<br \/>\nde l\u2019ann\u00e9e derni\u00e8re, quel est selon<br \/>\nvous le plus gros d\u00e9fi \u00e0 relever dans la<br \/>\nprochaine ann\u00e9e?<br \/>\nR. Nous faisons actuellement l\u2019exp\u00e9rience d\u2019un<br \/>\nmilieu et d\u2019une profession en constante \u00e9volution<br \/>\nau sein desquels notre Conseil d\u2019administration<br \/>\ns\u2019est engag\u00e9 \u00e0 travailler dans le meilleur int\u00e9r\u00eat<br \/>\nde toutes les parties concern\u00e9es. Pour ce faire de<br \/>\nfa\u00e7on efficace, le d\u00e9fi consiste \u00e0 trouver des fa\u00e7ons<br \/>\nde cr\u00e9er des liens entre le Conseil d\u2019administration,<br \/>\nnos organismes affili\u00e9s et nos membres afin<br \/>\nque nous utilisions le m\u00eame plan de match pour<br \/>\nfaire progresser l\u2019ICE et la profession. Bien que le<br \/>\npr\u00e9sident soit le porte-parole en chef de l\u2019\u00e9quipe<br \/>\nenti\u00e8re, tout le monde doit participer \u00e0 la cr\u00e9ation<br \/>\nde ces liens et s\u2019assurer que nous am\u00e9liorons et<br \/>\nrenfor\u00e7ons constamment notre profession. Un<br \/>\neffort d\u00e9ploy\u00e9 par tous les membres de l\u2019\u00e9quipe<br \/>\nconstitue la cl\u00e9. Je devrais ajouter qu\u2019il ne s\u2019agit<br \/>\npas d\u2019un d\u00e9fi d\u2019une ann\u00e9e, mais plut\u00f4t d\u2019un<br \/>\nengagement continu selon lequel nous continuons<br \/>\n\u00e0 nous appuyer sur l\u2019ann\u00e9e pr\u00e9c\u00e9dente pour aller<br \/>\nde l\u2019avant au cours de l\u2019ann\u00e9e prochaine. \u00c0 cet <\/p>\n<p>\u00e9gard, je travaillerai en \u00e9troite collaboration avec le<br \/>\npr\u00e9sident \u00e9lu George\u00a0Ward, AACI pour veiller \u00e0 ce<br \/>\nqu\u2019il y ait une certaine uniformit\u00e9 et continuit\u00e9 dans<br \/>\nnotre approche. <\/p>\n<p>Q. Quels sont certains des d\u00e9fis pr\u00e9cis<br \/>\nauxquels est confront\u00e9e l\u2019\u00e9quipe?<br \/>\nR. Le vieillissement de nos membres constitue<br \/>\nl\u2019une des plus grandes pr\u00e9occupations. Nous<br \/>\ndevons trouver un moyen d\u2019attirer des<br \/>\npersonnes nouvelles et plus jeunes dans<br \/>\nla profession. Bien que nos efforts soient<br \/>\nconcentr\u00e9s sur les dipl\u00f4m\u00e9s universitaires,<br \/>\nje crois qu\u2019un grand nombre de dipl\u00f4m\u00e9s<br \/>\nd\u00e9couvrent l\u2019\u00e9valuation par hasard. Nous<br \/>\ndevons joindre les personnes lorsqu\u2019elles sont<br \/>\nplus jeunes en informant les conseillers en<br \/>\norientation des \u00e9coles secondaires afin qu\u2019ils<br \/>\npuissent informer les \u00e9tudiants au sujet de<br \/>\nl\u2019\u00e9valuation en tant que choix de carri\u00e8re.<br \/>\nEncore mieux, les gouvernements provinciaux<br \/>\net les conseils scolaires locaux devraient<br \/>\nprendre en consid\u00e9ration l\u2019ajout d\u2019un cours<br \/>\nsur l\u2019\u00e9valuation au programme scolaire sous la<br \/>\nforme d\u2019un cours sur l\u2019\u00e9conomie appliqu\u00e9e ou<br \/>\nsur les affaires. La promotion de la profession<br \/>\ndans les \u00e9coles secondaires constituerait un<br \/>\nexcellent r\u00f4le pour nos chapitres.<\/p>\n<p>Parmi les autres d\u00e9fis, citons\u00a0: 1) la fa\u00e7on<br \/>\nde s\u2019adapter aux changements qui se sont<br \/>\nproduits sur le march\u00e9 \u00e0 l\u2019\u00e9chelle locale,<br \/>\nnationale et internationale et 2) concurrencer<br \/>\nefficacement les autres organismes qui<br \/>\ncherchent \u00e0 faire avancer leur cause et \u00e0 se<br \/>\npositionner en cons\u00e9quence sur le march\u00e9.<\/p>\n<p>J\u2019insiste de nouveau sur le fait que si<br \/>\nnous travaillons en \u00e9quipe et que nous allons<br \/>\ntous dans la m\u00eame direction, nous pouvons<br \/>\nrelever efficacement ces d\u00e9fis et atteindre nos<br \/>\nobjectifs.<\/p>\n<p>Q. Quel conseil donneriez-vous aux<br \/>\nmembres pour qu\u2019ils affrontent le<br \/>\nchangement?<br \/>\nR. Bien que certains membres soient<br \/>\nd\u00e9favorables au changement, la r\u00e9alit\u00e9 est<br \/>\nque nous devons tous changer pour survivre. <\/p>\n<p>\u00ab Ne demandez pas \u00e0 <\/p>\n<p>l\u2019ICE ce qu\u2019elle fera pour<br \/>\nvous, demandez-vous <\/p>\n<p>plut\u00f4t ce que vous<br \/>\npouvez faire pour <\/p>\n<p>vous-m\u00eame. \u00bb<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada12<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Ne demandez pas \u00e0 l\u2019ICE ce qu\u2019elle fera pour<br \/>\nvous, demandez-vous plut\u00f4t ce que vous<br \/>\npouvez faire pour vous-m\u00eame. Assumez<br \/>\nla responsabilit\u00e9 de votre propre carri\u00e8re,<br \/>\ncontinuez d\u2019\u00e9voluer et de vous adapter et<br \/>\ntrouvez des domaines de l\u2019\u00e9valuation dans<br \/>\nlesquels vous pouvez vous sp\u00e9cialiser. Faire<br \/>\nplace au changement entra\u00eene des risques;<br \/>\ncependant, je soutiens respectueusement<br \/>\nque les risques mena\u00e7ant la carri\u00e8re d\u2019une<br \/>\npersonne seront plus grands si cette personne<br \/>\nr\u00e9siste au changement.<\/p>\n<p>Q. \u00c0 l\u2019AGA qui s\u2019est tenue \u00e0 Victoria,<br \/>\nquels objectifs le Conseil a-t-il \u00e9tablis<br \/>\npour la prochaine ann\u00e9e?<br \/>\nR. La communication d\u2019abord et avant tout. Nous<br \/>\nprenons de nombreuses mesures et utilisons<br \/>\nde nombreuses ressources pour communiquer,<br \/>\nmais les membres doivent assumer une plus<br \/>\ngrande responsabilit\u00e9 \u00e0 l\u2019\u00e9gard de la lecture<br \/>\ndes documents qu\u2019ils re\u00e7oivent et de la<br \/>\nconnaissance des activit\u00e9s ex\u00e9cut\u00e9es par l\u2019ICE.<br \/>\nPour l\u2019avenir, le Conseil d\u2019administration veut<br \/>\ncommuniquer avec les membres au sujet des<br \/>\nmodifications propos\u00e9es aux politiques avant<br \/>\nla tenue de ses r\u00e9unions afin de permettre<br \/>\naux membres et aux organismes affili\u00e9s de<br \/>\nfournir leurs commentaires avant qu\u2019une<br \/>\nd\u00e9cision soit prise et non apr\u00e8s. Le Conseil<br \/>\nd\u2019administration communiquera ensuite la<br \/>\nd\u00e9cision prise \u00e0 la suite de la r\u00e9union ainsi<br \/>\nque les motifs de sa d\u00e9cision. Ce processus<br \/>\nn\u00e9cessitera l\u2019\u00e9tablissement de d\u00e9lais stricts<br \/>\npour la r\u00e9ception des rapports des comit\u00e9s<br \/>\ndans lesquels les modifications aux politiques<br \/>\nsont recommand\u00e9es afin que les membres et<br \/>\nles organismes affili\u00e9s en soient inform\u00e9s et<br \/>\nqu\u2019ils puissent communiquer leurs opinions et<br \/>\npr\u00e9occupations aux administrateurs de l\u2019ICE. Les<br \/>\nadministrateurs pr\u00e9senteront les commentaires<br \/>\ndes membres au cours de la r\u00e9union du Conseil<br \/>\nd\u2019administration de l\u2019ICE, et celui-ci en tiendra<br \/>\ncompte lors de la prise de d\u00e9cisions collectives<br \/>\nconcernant l\u2019ICE. <\/p>\n<p>Le deuxi\u00e8me objectif important consiste<br \/>\n\u00e0 continuer d\u2019accro\u00eetre le professionnalisme <\/p>\n<p>de l\u2019Institut et de nos membres. On a parfois<br \/>\nl\u2019impression que, comme professionnels, nous<br \/>\nne faisons que parler et que nous n\u2019agissons pas<br \/>\ntoujours. Le professionnalisme peut prendre<br \/>\nbien des formes. Par exemple, notre tenue<br \/>\nvestimentaire est-elle toujours professionnelle au<br \/>\nmoment de rencontrer les clients, dans le secteur<br \/>\nou dans les bureaux? Nos rapports sont-ils<br \/>\npr\u00e9sent\u00e9s de fa\u00e7on professionnelle et sont-ils<br \/>\nclairs, concis et sans erreur? v\u00e9hiculons-nous<br \/>\nl\u2019image d\u2019un professionnel en tout temps? Si nous<br \/>\nvoulons gagner la confiance de nos clients et<br \/>\nd\u2019autres intervenants de l\u2019industrie de l\u2019\u00e9valuation<br \/>\nimmobili\u00e8re, nous devons agir comme un vrai<br \/>\nprofessionnel \u00e0 tous les \u00e9gards.<\/p>\n<p>Q. En ce qui concerne la fa\u00e7on dont nous<br \/>\nsommes per\u00e7us, quelle est l\u2019importance de<br \/>\nl\u2019initiative de marketing\u00a02008 de l\u2019Institut<br \/>\nvisant \u00e0 repositionner l\u2019organisme?<br \/>\nR. Elle est extr\u00eamement importante. Notre<br \/>\nobjectif consiste \u00e0 \u00eatre consid\u00e9r\u00e9 comme faisant<br \/>\npartie du tiers sup\u00e9rieur des professionnels et<br \/>\nnous avons pris des mesures importantes pour<br \/>\nrenforcer cette position. Gr\u00e2ce \u00e0 notre nouvelle<br \/>\nimage de marque, \u00e0 nos annonces plac\u00e9es dans<br \/>\ndes endroits strat\u00e9giques, \u00e0 notre site\u00a0Web<br \/>\ninteractif, aux communications comme la<br \/>\npr\u00e9sente revue, aux entrevues donn\u00e9es par les<br \/>\nadministrateurs, aux initiatives d\u2019enseignement<br \/>\net aux forums d\u2019intervenants, nous am\u00e9liorons<br \/>\nnotre statut au sein de l\u2019industrie de l\u2019immobilier.<br \/>\nJe crois que nous avons fait un r\u00e9el pas vers<br \/>\nl\u2019avant avec les grandes soci\u00e9t\u00e9s qui recrutent des<br \/>\ndipl\u00f4m\u00e9s universitaires; cependant, nous avons<br \/>\nencore du chemin \u00e0 faire en ce qui concerne les<br \/>\npetites entreprises. La nouvelle g\u00e9n\u00e9ration de<br \/>\nmembres qui embrassent la profession apportera<br \/>\nune aide \u00e0 cet \u00e9gard. Toutefois, comme je l\u2019ai dit <\/p>\n<p>un peu plus t\u00f4t, nos membres doivent appuyer<br \/>\nde tels efforts par les mesures personnelles qu\u2019ils<br \/>\nprennent. Ils doivent se mettre en valeur en tant<br \/>\nque vrais professionnels dans tous les sens du<br \/>\nterme et appuyer ce fait par le biais de ce qu\u2019ils<br \/>\nfont et de la mani\u00e8re dont ils le font.<\/p>\n<p>Q. Pour la conf\u00e9rence annuelle qui s\u2019est<br \/>\nd\u00e9roul\u00e9e \u00e0 Victoria en juin dernier, l\u2019ICE<br \/>\na mis en \u0153uvre des frais d\u2019inscription<br \/>\nr\u00e9duits pour les membres stagiaires<br \/>\nafin de les encourager \u00e0 assister \u00e0 la<br \/>\nconf\u00e9rence. Cette initiative a-t-elle \u00e9t\u00e9<br \/>\ncouronn\u00e9e de succ\u00e8s?<br \/>\nR. D\u2019un point de vue num\u00e9rique, avec<br \/>\n39\u00a0membres stagiaires inscrits, ce fut certainement<br \/>\nune r\u00e9ussite. Nous avons organis\u00e9 un d\u00eener et<br \/>\nnous avons encourag\u00e9 les membres inscrits<br \/>\nqui participaient pour la premi\u00e8re fois \u00e0 la<br \/>\nconf\u00e9rence \u00e0 rencontrer les administrateurs de<br \/>\nl\u2019ICE pour discuter de leur profession, leur poser<br \/>\ndes questions ou formuler leurs pr\u00e9occupations.<br \/>\nDans le cadre d\u2019une enqu\u00eate men\u00e9e \u00e0 la suite de<br \/>\nla conf\u00e9rence, les membres stagiaires ont indiqu\u00e9<br \/>\nqu\u2019ils ont grandement appr\u00e9ci\u00e9 cette occasion<br \/>\nde participer \u00e0 la conf\u00e9rence, en particulier parce<br \/>\nqu\u2019elle constituait un moyen d\u2019\u00e9tablir des liens avec<br \/>\nd\u2019autres membres de l\u2019Institut et de commencer<br \/>\n\u00e0 forger des liens avec d\u2019autres qui en sont au<br \/>\nd\u00e9but de leur carri\u00e8re, des liens qui pourront \u00eatre<br \/>\nentretenus tout au long de leur carri\u00e8re. Nous<br \/>\navons \u00e9galement re\u00e7u des commentaires positifs<br \/>\nau sujet de la premi\u00e8re ann\u00e9e de notre programme<br \/>\nd\u2019enseignement pour les membres stagiaires.<br \/>\nTous ces commentaires d\u00e9montrent que nous<br \/>\nsommes sur la bonne voie. Nous voulons continuer<br \/>\nde reconna\u00eetre ces nouveaux membres et ce qui<br \/>\nimporte pour eux. Nous devons communiquer<br \/>\ncet objectif \u00e0 nos membres plus \u00e2g\u00e9s afin qu\u2019ils <\/p>\n<p>\u00ab Si nous voulons gagner la confiance de nos clients<br \/>\net d\u2019autres intervenants de l\u2019industrie de l\u2019\u00e9valuation <\/p>\n<p>immobili\u00e8re, nous devons agir comme un vrai<br \/>\nprofessionnel \u00e0 tous les \u00e9gards. \u00bb<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 13<br \/>\nclick here to return to table 0f contents<\/p>\n<p>comprennent ce que nous tentons d\u2019accomplir<br \/>\net la fa\u00e7on dont ils peuvent jouer un r\u00f4le dans la<br \/>\nconcr\u00e9tisation de ce projet. <\/p>\n<p>Q. La gouvernance de l\u2019ICE est une autre<br \/>\nquestion qui a \u00e9t\u00e9 identifi\u00e9e et qui<br \/>\nm\u00e9rite qu\u2019on y porte attention. Quel est<br \/>\nle plan \u00e0 cet \u00e9gard?<br \/>\nR. La gouvernance doit \u00eatre constamment<br \/>\nexamin\u00e9e par tous les organismes et le n\u00f4tre ne<br \/>\nfait pas exception. Nous devons examiner notre<br \/>\nmod\u00e8le de gouvernance de fa\u00e7on plus proactive<br \/>\nafin de d\u00e9terminer s\u2019il porte fruit. Comment<br \/>\nnous assurer que nous offrons des services \u00e0 nos<br \/>\nmembres de la mani\u00e8re la plus \u00e9conomique? La<br \/>\nstructure de nos comit\u00e9s est-elle trop lourde?<br \/>\nUne partie de ce processus comprend l\u2019amorce de<br \/>\ndiscussions \u00e0 ce sujet avec nos organismes affili\u00e9s<br \/>\nprovinciaux. Ce processus signifie aussi la prise<br \/>\nen consid\u00e9ration de documents de travail sur la<br \/>\ngouvernance en vue des r\u00e9visions anticip\u00e9es \u00e0<br \/>\nla Loi canadienne sur les organisations \u00e0 but non<br \/>\nlucratif concernant la fa\u00e7on dont les organisations<br \/>\n\u00e0 but non lucratif devraient s\u2019administrer. Cela<br \/>\npourrait certainement \u00eatre une initiative de base<br \/>\nrelative \u00e0 une question tr\u00e8s importante qui aura<br \/>\nune incidence sur tous les membres et l\u2019ICE \u00e0<br \/>\nl\u2019\u00e9chelle nationale tel que nous le connaissons.<\/p>\n<p>Q. Pourriez-vous dire quelques mots au<br \/>\nsujet du travail de d\u00e9fense des int\u00e9r\u00eats<br \/>\ndes membres effectu\u00e9 par<br \/>\nles cadres sup\u00e9rieurs et la direction<br \/>\nde l\u2019ICE?<br \/>\nA. Nous cherchons toujours \u00e0 d\u00e9fendre notre<br \/>\nprofession et les comp\u00e9tences de nos membres<br \/>\net \u00e0 nous assurer que nous \u00e9voluons afin de <\/p>\n<p>r\u00e9pondre aux besoins du march\u00e9. Deux fois<br \/>\npar ann\u00e9e, nous rencontrons les organismes<br \/>\npublics et le secteur public afin d\u2019obtenir leurs<br \/>\ncommentaires sur la fa\u00e7on dont nous pouvons<br \/>\nmieux r\u00e9pondre \u00e0 ces besoins. Ce m\u00eame<br \/>\nprocessus est entrepris lorsque nous rencontrons<br \/>\ndes membres du secteur priv\u00e9 par l\u2019entremise<br \/>\nde notre Conseil consultatif. De plus, une de nos<br \/>\nnouvelles initiatives mises en \u0153uvre au cours<br \/>\nde l\u2019ann\u00e9e o\u00f9 Sheila Young \u00e9tait pr\u00e9sidente fut<br \/>\nla tribune pour la collaboration \u00e0 laquelle ont<br \/>\nparticip\u00e9 divers organismes d\u2019\u00e9valuation ayant<br \/>\ndes activit\u00e9s au Canada. Nous cherchons toujours<br \/>\n\u00e0 travailler avec des intervenants existants et<br \/>\nnouveaux de notre industrie afin d\u2019am\u00e9liorer la<br \/>\nprofession et d\u2019accro\u00eetre ce que les membres de<br \/>\nl\u2019ICE peuvent faire.<\/p>\n<p>Q. Compte tenu du grand nombre<br \/>\nd\u2019initiatives existantes et nouvelles,<br \/>\nquel r\u00f4le nos b\u00e9n\u00e9voles jouent-ils<br \/>\net quel est l\u2019\u00e9tat de notre bassin de<br \/>\nb\u00e9n\u00e9voles?<br \/>\nR. La majorit\u00e9 des r\u00e9alisations de l\u2019Institut sont<br \/>\ndirectement attribuables \u00e0 nos formidables<br \/>\nb\u00e9n\u00e9voles. Comparativement \u00e0 l\u2019ann\u00e9e<br \/>\nderni\u00e8re, alors que nous comptions un total de<br \/>\n139\u00a0b\u00e9n\u00e9voles, nous poss\u00e9dons maintenant<br \/>\n175\u00a0membres b\u00e9n\u00e9voles qui apportent une<br \/>\ncontribution \u00e0 divers comit\u00e9s et sous-comit\u00e9s.<br \/>\nCe sont des personnes qui sont anim\u00e9es par<br \/>\nune v\u00e9ritable passion pour leur profession et<br \/>\nqui participent parce qu\u2019elles sont de vrais<br \/>\nprofessionnels. Par l\u2019entremise d\u2019initiatives<br \/>\ntelles que le Coin des b\u00e9n\u00e9voles sur notre<br \/>\nsite\u00a0Web, les profils des b\u00e9n\u00e9voles publi\u00e9s dans<br \/>\n\u00c9valuation immobili\u00e8re au Canada, et un effort <\/p>\n<p>r\u00e9el pour exercer la gestion des b\u00e9n\u00e9voles<br \/>\nen donnant un aper\u00e7u de la fa\u00e7on dont nos<br \/>\ncomit\u00e9s fonctionnent, de la fr\u00e9quence \u00e0<br \/>\nlaquelle ils se rencontrent et des projets sur<br \/>\nlesquels ils travaillent, nous croyons que<br \/>\nnotre bassin de b\u00e9n\u00e9voles est plus solide<br \/>\nque jamais. Nous sommes enchant\u00e9s de<br \/>\nconstater qu\u2019un grand nombre de nouvelles<br \/>\npersonnes se pr\u00e9sentent comme b\u00e9n\u00e9voles<br \/>\net nous nous r\u00e9jouissons du fait que nous<br \/>\navons r\u00e9ussi \u00e0 trouver des r\u00f4les pour presque<br \/>\n50\u00a0% d\u2019entre eux. Notre avenir est entre<br \/>\nbonnes mains.<\/p>\n<p> Q. Vous avez soulign\u00e9 un certain<br \/>\nnombre d\u2019initiatives cl\u00e9s qui<br \/>\nseront mises en \u0153uvre au cours<br \/>\nde la prochaine ann\u00e9e. \u00c0 titre de<br \/>\npr\u00e9sident, quel sera votre r\u00f4le dans<br \/>\ntout cela?<br \/>\nR. Je m\u2019attends \u00e0 ce que nos administrateurs<br \/>\nassument la responsabilit\u00e9 de prendre les<br \/>\nmeilleures d\u00e9cisions et de veiller \u00e0 ce que<br \/>\ndes mesures positives soient prises. Mon<br \/>\nr\u00f4le consistera \u00e0 agir \u00e0 titre de mentor, \u00e0<br \/>\nfaciliter et \u00e0 mod\u00e9rer afin que le Conseil<br \/>\nd\u2019administration puisse prendre les meilleures<br \/>\nd\u00e9cisions possibles pour la profession et l\u2019ICE<br \/>\ncompte tenu des ressources financi\u00e8res et<br \/>\nhumaines que nous poss\u00e9dons.<\/p>\n<p>Q. En conclusion, avez-vous quelques<br \/>\nmots \u00e0 partager avec vos membres?<br \/>\nR. Prenez votre carri\u00e8re en charge. L\u2019Institut<br \/>\ncanadien des \u00e9valuateurs est un organisme<br \/>\nprofessionnel qui travaille en votre nom,<br \/>\nmais tous les membres doivent y participer,<br \/>\n\u00e0 l\u2019\u00e9chelle interne et externe, pour faire<br \/>\navancer la profession, l\u2019ICE et surtout, la<br \/>\ncarri\u00e8re de chaque membre. Nous devrions<br \/>\nnous consid\u00e9rer comme des partenaires au<br \/>\nsein de l\u2019ICE, chaque partenaire \u00e9tant un<br \/>\nd\u00e9fenseur de l\u2019ICE et de notre profession.<br \/>\nJe crois que nous pouvons accomplir de<br \/>\ngrandes choses ensemble et que nous en<br \/>\naccomplirons. <\/p>\n<p>\u00ab L\u2019Institut canadien des \u00e9valuateurs est un organisme <\/p>\n<p>professionnel qui travaille en votre nom, mais tous<br \/>\nles membres doivent y participer, \u00e0 l\u2019\u00e9chelle interne et <\/p>\n<p>externe, pour faire avancer la profession, l\u2019ICE et surtout,<br \/>\nla carri\u00e8re de chaque membre. \u00bb<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada14<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Georges Lozano, MPA<br \/>\nAIC Chief Executive Officer<\/p>\n<p>The benefits of membership<\/p>\n<p>CEO RePoRT<\/p>\n<p>W<\/p>\n<p>Continued on page 16<\/p>\n<p>hen you joined the Appraisal<br \/>\nInstitute of Canada (AIC), you<br \/>\ndid so possibly because you had <\/p>\n<p>certain expectations about membership and the<br \/>\nbenefits associated with it. The fact that you are<br \/>\nstill members of the Institute would lead one to<br \/>\nassume that at least some of those expectations<br \/>\nhave been met. However, over time, it is easy to<br \/>\nforget what the Institute provides its members<br \/>\nand how it contributes to the enhancement of<br \/>\nyour career as a professional appraiser.<\/p>\n<p>I would like to take this opportunity to go<br \/>\nover some of the things that the Institute does<br \/>\nin fulfilling its role as a professional accrediting<br \/>\nbody and how these activities benefit the mem-<br \/>\nbership and add value to the profession.<\/p>\n<p>As has been mentioned in previous articles,<br \/>\nthe AIC is a professional association that sets<br \/>\npractice and qualification standards. Further, it<br \/>\naccredits those members that fulfill its educa-<br \/>\ntion, experience and other requirements and are<br \/>\ndeemed to have reached an appropriate level of<br \/>\ncompetency in the field of real property valua-<br \/>\ntion. The Institute\u2019s two professional designa-<br \/>\ntions \u2013 the AACI and the CRA \u2013 are recognized<br \/>\nnationwide as marks of quality and provide<br \/>\nclients and stakeholders with the assurance that<br \/>\nits bearers are highly qualified professionals in<br \/>\nthe field of real property valuation. AIC\u2019s designa-<br \/>\ntions are the top benefit that the association<br \/>\nprovides its members. The value of the designa-<br \/>\ntions can translate into real career and business<br \/>\nopportunities that may be otherwise unavailable<br \/>\nto non-designated individuals.<\/p>\n<p>The AIC designations are widely recognized <\/p>\n<p>as valuable because they are underpinned by a<br \/>\nset of quality standards and a strong professional<br \/>\nprogram leading to designation that includes<br \/>\nuniversity level education, mentored applied<br \/>\nexperience, and final professional examination.<br \/>\nBecause these designations are so valuable, the<br \/>\nInstitute puts much of its efforts into maintaining<br \/>\nand enhancing their quality on an ongoing basis.<\/p>\n<p>The Institute\u2019s standards of professional<br \/>\nappraisal practice (CUSPAP) are reviewed and<br \/>\nupdated every two years to ensure that they<br \/>\nmeet the needs of the profession and its stake-<br \/>\nholders. As the profession changes in response to<br \/>\ndevelopments in the market, so do the standards.<br \/>\nFor example, with the advent of international<br \/>\naccounting standards in 20 11, the Institute\u2019s<br \/>\nStandards have addressed valuation for financial<br \/>\nreporting requirements. These are reflected in<br \/>\nthe 2010 edition of the Standards.<\/p>\n<p>The AIC program of professional studies was<br \/>\nsignificantly enhanced more than 10 years ago <\/p>\n<p>when AIC partnered with the University of British<br \/>\nColumbia and developed university credit courses<br \/>\nthat are now a staple of the education program<br \/>\nleading to AIC\u2019s designations. The Institute,<br \/>\nthrough its Learning Advisory Committee,<br \/>\ncontinues to work with its university partners to<br \/>\nfurther enhance the education program. <\/p>\n<p>An aspect of that education is Continuing<br \/>\nProfessional Development (CPD), a mandatory<br \/>\nprogram for all designated members of AIC. Over<br \/>\nthe years, the CPD program has been enhanced<br \/>\nwith the addition of many new online seminars<br \/>\ndealing with a wide range of specialty areas of<br \/>\ninterest to appraisers. These online offerings make<br \/>\nit easier than ever for AIC members to expand their<br \/>\ncareers and enhance their professionalism. <\/p>\n<p>Another important aspect of a profession is<br \/>\nethics. Over the years, the Institute has refined<br \/>\nits code of professional ethics and has worked to<br \/>\npromote ethics and professional conduct as the<br \/>\nmost important element of professionalism. The<br \/>\nInstitute has also revised its professional practice<br \/>\nprocess significantly to help AIC members perform<br \/>\nmore competently while protecting the public. <\/p>\n<p>In addition to providing members with<br \/>\nprofessional and technical resources to help them<br \/>\ndo their work better, the Institute has developed<br \/>\na communications and marketing strategy aimed<br \/>\nat promoting AIC members and informing stake-<br \/>\nholders, clients and the general public about the<br \/>\nwide range of real property valuation and related<br \/>\nadvisory services that members of the Institute<br \/>\ncan provide. The communications and marketing<br \/>\nactivities are ongoing and have started to achieve<br \/>\nmeasurable results including growing interest <\/p>\n<p>\u201cIt is easy to forget what<br \/>\nthe Institute provides<br \/>\nits members and how <\/p>\n<p>it contributes to the<br \/>\nenhancement of your <\/p>\n<p>career as a professional<br \/>\nappraiser.\u201d<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 15<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Georges Lozano, MPA<br \/>\nChef de la direction<\/p>\n<p>Les avantages de l\u2019adh\u00e9sion<\/p>\n<p>RaPPoRT du Chef de la direction<\/p>\n<p>Suite \u00e0 la page 16.<\/p>\n<p>orsque vous \u00eates devenu membre de<br \/>\nl\u2019Institut canadien des \u00e9valuateurs, vous<br \/>\naviez peut-\u00eatre des attentes particuli\u00e8res <\/p>\n<p>relativement \u00e0 votre adh\u00e9sion et aux avantages<br \/>\nqui y sont associ\u00e9s. Le fait que vous \u00eates toujours<br \/>\nmembre de l\u2019Institut nous permet de croire que<br \/>\ncertaines de ces attentes se sont concr\u00e9tis\u00e9es.<br \/>\nAvec le temps, toutefois, il est facile d\u2019oublier ce<br \/>\nque l\u2019Institut offre \u00e0 ses membres et comment il<br \/>\ncontribue \u00e0 rehausser votre carri\u00e8re d\u2019\u00e9valuateur<br \/>\nprofessionnel. <\/p>\n<p>Je profite donc de cette occasion pour revoir<br \/>\ncertaines activit\u00e9s de l\u2019Institut dans le cadre<br \/>\nde son r\u00f4le comme organisme professionnel<br \/>\nd\u2019accr\u00e9ditation, comment les membres peuvent<br \/>\nen profiter et la fa\u00e7on dont ces activit\u00e9s ajoutent<br \/>\nde la valeur \u00e0 la profession. <\/p>\n<p>Tel que mentionn\u00e9 dans des articles pr\u00e9c\u00e9-<br \/>\ndents, l\u2019ICE est une association professionnelle<br \/>\nqui \u00e9tablit les normes qui r\u00e9gissent la pratique<br \/>\net les qualifications. De plus, il reconna\u00eet les<br \/>\nmembres qui r\u00e9pondent \u00e0 toutes les exigences<br \/>\np\u00e9dagogiques, en mati\u00e8re d\u2019exp\u00e9rience et<br \/>\nautres et qui ont atteint un niveau appropri\u00e9 de<br \/>\ncomp\u00e9tences dans le domaine de l\u2019\u00e9valuation<br \/>\nimmobili\u00e8re. L\u2019Institut offre deux titres profes-<br \/>\nsionnels\u00a0: les titres AACI et CRA sont reconnus<br \/>\n\u00e0 l\u2019\u00e9chelle du pays comme symboles de qualit\u00e9<br \/>\net offrent l\u2019assurance aux clients et intervenants<br \/>\nque ceux qui les re\u00e7oivent sont des profession-<br \/>\nnels hautement qualifi\u00e9s dans le domaine de<br \/>\nl\u2019\u00e9valuation immobili\u00e8re. Les titres de l\u2019ICE sont<br \/>\nl\u2019avantage le plus important pour les membres.<br \/>\nLeur valeur se traduit en de v\u00e9ritables occasions<br \/>\nde carri\u00e8re et d\u2019affaires qui ne seraient peut-\u00eatre <\/p>\n<p>pas disponibles aux personnes non agr\u00e9\u00e9es.<br \/>\nLes titres de l\u2019ICE sont g\u00e9n\u00e9ralement reconnus <\/p>\n<p>comme prestigieux \u00e9tant donn\u00e9 qu\u2019ils prennent<br \/>\nappui sur un ensemble de normes de qualit\u00e9 et<br \/>\nun solide programme professionnel qui inclut une<br \/>\nformation universitaire, une exp\u00e9rience pratique<br \/>\nsous la direction d\u2019un mentor et un examen final<br \/>\nprofessionnel. Comme ces titres sont si impor-<br \/>\ntants, l\u2019Institut veille r\u00e9guli\u00e8rement \u00e0 maintenir et<br \/>\n\u00e0 am\u00e9liorer leur qualit\u00e9.<\/p>\n<p>Les normes r\u00e9gissant la pratique profession-<br \/>\nnelle de l\u2019Institut (NUPPEC) sont revues et mises<br \/>\n\u00e0 jour tous les deux ans afin d\u2019assurer qu\u2019elles<br \/>\nr\u00e9pondent aux besoins de la profession et des<br \/>\nintervenants. \u00c0 mesure que la profession \u00e9volue<br \/>\ncomme r\u00e9sultat des plus r\u00e9cents d\u00e9veloppe-<br \/>\nments sur le march\u00e9, il en est de m\u00eame pour les<br \/>\nnormes. Par exemple, avec l\u2019adoption des normes<br \/>\ncomptables internationales en 2011, les normes<br \/>\nde l\u2019Institut ont \u00e9t\u00e9 modifi\u00e9es pour refl\u00e9ter les<br \/>\nexigences relatives aux \u00e9valuations \u00e0 des fins <\/p>\n<p>d\u2019information financi\u00e8re. Les modifications<br \/>\nfigurent donc dans l\u2019\u00e9dition 2010 des normes. <\/p>\n<p>Le programme d\u2019\u00e9tudes professionnelles de<br \/>\nl\u2019ICE a \u00e9t\u00e9 accru consid\u00e9rablement il y a environ<br \/>\n10 ans lorsque l\u2019ICE a conclu un partenariat<br \/>\navec l\u2019Universit\u00e9 de la Colombie-Britannique et<br \/>\n\u00e9labor\u00e9 des cours menant \u00e0 des cr\u00e9dits univer-<br \/>\nsitaires qui sont maintenant \u00e0 la base du pro-<br \/>\ngramme d\u2019\u00e9ducation en anglais menant aux titres<br \/>\nde l\u2019ICE. Par le biais de son Comit\u00e9 consultatif sur<br \/>\nl\u2019apprentissage, l\u2019Institut continue de collaborer<br \/>\navec tous ses partenaires universitaires pour<br \/>\nparfaire son programme \u00e9ducatif. <\/p>\n<p>Une caract\u00e9ristique de ce programme<br \/>\np\u00e9dagogique est le perfectionnement profes-<br \/>\nsionnel continu, un programme obligatoire pour<br \/>\ntous les membres agr\u00e9\u00e9s de l\u2019ICE. Au fil des ans,<br \/>\nle programme de PPC a \u00e9t\u00e9 am\u00e9lior\u00e9 avec l\u2019ajout<br \/>\nde plusieurs s\u00e9minaires en ligne traitant d\u2019une<br \/>\nvari\u00e9t\u00e9 de sujets sp\u00e9cialis\u00e9s int\u00e9ressant les \u00e9valu-<br \/>\nateurs. Ces s\u00e9minaires en ligne facilitent plus<br \/>\nque jamais le perfectionnement des carri\u00e8res et<br \/>\nl\u2019am\u00e9lioration du professionnalisme. <\/p>\n<p>Un autre aspect important de la profession a<br \/>\ntrait \u00e0 l\u2019\u00e9thique. Au fil des ans, l\u2019Institut a fignol\u00e9<br \/>\nson code d\u2019\u00e9thique professionnelle et s\u2019est efforc\u00e9<br \/>\nde promouvoir l\u2019\u00e9thique et la conduite profes-<br \/>\nsionnelle comme \u00e9tant les \u00e9l\u00e9ments les plus<br \/>\nimportants du professionnalisme. L\u2019Institut a<br \/>\naussi revu de fa\u00e7on importante son processus de<br \/>\npratique professionnelle afin d\u2019aider ses membres<br \/>\n\u00e0 faire preuve d\u2019une comp\u00e9tence sans pareil tout<br \/>\nen prot\u00e9geant le public. <\/p>\n<p>En plus d\u2019offrir aux membres les ressources<br \/>\nprofessionnelles et techniques requises pour faire <\/p>\n<p>L \u00ab Il est facile d\u2019oublier<br \/>\nce que l\u2019Institut offre <\/p>\n<p>\u00e0 ses membres et<br \/>\ncomment il contribue <\/p>\n<p>\u00e0 rehausser votre<br \/>\ncarri\u00e8re d\u2019\u00e9valuateur <\/p>\n<p>professionnel. \u00bb<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada16<br \/>\nclick here to return to table 0f contents<\/p>\n<p>CEO RePoRT continued<\/p>\n<p>Continued from page 14.<\/p>\n<p>RaPPoRT du Chef de la direction continu<\/p>\n<p>Suire de la page 15.<\/p>\n<p>from the media, increased reliance from regula-<br \/>\ntors and policymakers, and heightened demand<br \/>\nfor highly qualified members of the Institute from<br \/>\nemployers in the private and public sectors.<\/p>\n<p>In addition to recognition, professional mobil-<br \/>\nity is an important benefit that members can<br \/>\nexploit to expand their business horizons. Over<br \/>\nthe years, the Institute has developed alliances<br \/>\nwith the profession in other countries and, as<br \/>\na result, AIC designations are recognized and<br \/>\nwelcomed in a number of them. This provides<br \/>\nAIC members with real opportunities to export<br \/>\ntheir service offerings beyond Canadian borders.<\/p>\n<p>In addition to these benefits, the Institute<br \/>\nprovides members with useful information<br \/>\nthrough its publications and the AIC website.<br \/>\nThrough these channels, AIC provides profes-<br \/>\nsional and technical support and keeps members <\/p>\n<p>well-informed about Institute programs and<br \/>\nactivities. AIC also works closely with its provin-<br \/>\ncial affiliated associations to provide additional<br \/>\nbenefits in the form of seminars and conferences.<\/p>\n<p>An important benefit to all members of the<br \/>\nInstitute is the professional liability insurance<br \/>\nprogram which protects members and the public.<br \/>\nAIC\u2019s self-managed program has been very suc-<br \/>\ncessful over the years, ensuring that members are<br \/>\nguaranteed the liability insurance protection that<br \/>\nthey require at very affordable prices.<\/p>\n<p>Since the beginning, the Appraisal Institute<br \/>\nof Canada has established itself as the leading<br \/>\nprofessional organization that represents real<br \/>\nproperty appraisers across Canada. The Institute<br \/>\nhas achieved this by fulfilling its role as a self-<br \/>\nregulated professional association that serves its<br \/>\nmembers and protects the public through the <\/p>\n<p>provision of quality services and benefits. With<br \/>\n4350 members across Canada, AIC is the leading<br \/>\nappraisal organization in Canada and works<br \/>\ntirelessly to maintain that position by providing<br \/>\nits members with high quality standards and<br \/>\ndesignations that are recognized both nationally<br \/>\nand internationally.<\/p>\n<p>In the years ahead, the Institute will further<br \/>\nenhance its services and benefits to members<br \/>\nwith the aim of ensuring that they are better<br \/>\nqualified still, more diversified, achieve higher<br \/>\nlevels of recognition and are well-prepared to<br \/>\nmeet the ongoing challenges in the marketplace<br \/>\nand turn them into career and business opportu-<br \/>\nnities. In this respect, AIC is working to improve<br \/>\nbenefits to existing members, but also to pave<br \/>\nthe way for the next generation of appraisers and<br \/>\nfuture members of the Institute. <\/p>\n<p>un meilleur travail, l\u2019Institut a \u00e9labor\u00e9 une stra-<br \/>\nt\u00e9gie de communication et de marketing visant \u00e0<br \/>\npromouvoir les membres et \u00e0 tenir les intervenants,<br \/>\nclients et le grand public au courant de la grande<br \/>\nvari\u00e9t\u00e9 de services en \u00e9valuation et en consultation<br \/>\nimmobili\u00e8res qu\u2019offrent les membres de l\u2019Institut.<br \/>\nLes activit\u00e9s en mati\u00e8re de communication et de<br \/>\nmarketing sont permanentes et ont commenc\u00e9<br \/>\n\u00e0 produire des r\u00e9sultats concrets, y compris un<br \/>\nint\u00e9r\u00eat m\u00e9diatique accru, une fiabilit\u00e9 sans pareil de<br \/>\nla part des r\u00e9gies et d\u00e9cideurs et une demande \u00e0 la<br \/>\nhausse pour les membres hautement qualifi\u00e9s de<br \/>\nl\u2019Institut de la part d\u2019employeurs dans les secteurs<br \/>\npublic et priv\u00e9. <\/p>\n<p>En plus de la reconnaissance, la mobilit\u00e9<br \/>\nprofessionnelle est un avantage important<br \/>\nque les membres peuvent exploiter afin de<br \/>\nrepousser leurs horizons de carri\u00e8re. Au cours<br \/>\nde son histoire, l\u2019Institut a cr\u00e9\u00e9 des alliances<br \/>\navec la profession dans d\u2019autres pays et, comme<br \/>\nr\u00e9sultat, plusieurs de ces pays reconnaissent<br \/>\net accueillent favorablement les titres de l\u2019ICE.<br \/>\nCette mesure offre aux membres de l\u2019ICE de <\/p>\n<p>v\u00e9ritables occasions de travailler au del\u00e0 des<br \/>\nfronti\u00e8res du Canada. <\/p>\n<p>En plus de ces avantages, l\u2019Institut transmet<br \/>\naux membres de l\u2019information utile via ses pub-<br \/>\nlications et son site Web. Gr\u00e2ce \u00e0 ces outils, l\u2019ICE<br \/>\noffre un soutien technique et professionnel et<br \/>\ntient les membres au courant de ses programmes<br \/>\net activit\u00e9s. L\u2019ICE travaille \u00e9galement en \u00e9troite<br \/>\ncollaboration avec ses associations provinciales<br \/>\naffili\u00e9es, ce qui vient ajouter d\u2019autres avantages<br \/>\nsous forme de s\u00e9minaires et conf\u00e9rences. <\/p>\n<p>Un autre avantage important pour tous<br \/>\nles membres de l\u2019Institut est le programme<br \/>\nd\u2019assurance responsabilit\u00e9 professionnelle<br \/>\nqui prot\u00e8ge \u00e0 la fois les membres et le public.<br \/>\nCe programme autog\u00e9r\u00e9 de l\u2019ICE a connu un<br \/>\nretentissant succ\u00e8s, et garantit aux membres<br \/>\nla protection en mati\u00e8re d\u2019assurance respon-<br \/>\nsabilit\u00e9 dont ils ont besoin et \u00e0 bon prix. <\/p>\n<p>Depuis ses d\u00e9buts, l\u2019Institut canadien des<br \/>\n\u00e9valuateurs s\u2019est taill\u00e9 une place comme organi-<br \/>\nsation professionnelle de choix qui repr\u00e9sente<br \/>\nles \u00e9valuateurs immobiliers \u00e0 l\u2019\u00e9chelle du pays. Nous <\/p>\n<p>sommes parvenus \u00e0 cette fin en nous acquittant de<br \/>\nnotre r\u00f4le d\u2019association professionnelle autog\u00e9r\u00e9e<br \/>\nau service de ses membres tout en prot\u00e9geant le<br \/>\npublic par le biais de services et d\u2019avantages de<br \/>\nqualit\u00e9. Comptant 4 350 membres dans tous les<br \/>\ncoins du pays, l\u2019ICE est toujours l\u2019organisation de<br \/>\nchoix en mati\u00e8re d\u2019\u00e9valuation au Canada et travaille<br \/>\nsans rel\u00e2che pour maintenir cette position en offrant<br \/>\n\u00e0 ses membres des normes et des titres de qualit\u00e9<br \/>\n\u00e9lev\u00e9e qui sont reconnus aux paliers national et<br \/>\ninternational. <\/p>\n<p>Au cours des ann\u00e9es \u00e0 venir, l\u2019Institut<br \/>\ncontinuera d\u2019am\u00e9liorer les services et les avan-<br \/>\ntages qu\u2019il offre \u00e0 ses membres avec, comme<br \/>\nobjectif, d\u2019assurer que nous soyons encore plus<br \/>\nqualifi\u00e9s, plus diversifi\u00e9s et que nous soyons<br \/>\ndavantage reconnus et pr\u00e9par\u00e9s \u00e0 relever les d\u00e9fis<br \/>\ndu march\u00e9 qui pourront \u00eatre transform\u00e9s en de<br \/>\nv\u00e9ritables occasions d\u2019affaires. \u00c0 cette fin, l\u2019ICE<br \/>\ns\u2019efforce non seulement d\u2019am\u00e9liorer les avantages<br \/>\nofferts aux membres existants mais trace aussi la<br \/>\nvoie de la prochaine g\u00e9n\u00e9ration d\u2019\u00e9valuateurs et<br \/>\ndonc de ses futurs membres. <\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 17<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Join Conference Chair, Mathieu Maillet, AACI, and the Organizing Committee members in June 2011 for AIC\u2019s annual conference in Moncton,<br \/>\nNew Brunswick at the Delta Beaus\u00e9jour Hotel. The conference opens with a welcome reception on Wednesday, June 8. The educational and<br \/>\nsocial programs begin on Thursday, June 9 with our opening ceremonies and end on June 11 with our President\u2019s Banquet.<\/p>\n<p>The conference theme Changing Tides \u2013 Brighter Horizons provides a strong foundation for a stimulating and interactive program. Our keynote<br \/>\nspeaker Martin Latulippe, Certified Speaking Professional (CSP), is a four times best-selling author and highly-acclaimed inspirational and<br \/>\ntransformational speaker in the field of human potential and leadership. In a highly entertaining presentation, Martin will begin the conference<br \/>\nby sharing the best entrepreneurial strategies and attitudes to deal with an ever-evolving profession (changing tides) by awakening our<br \/>\ncreativity and human potential as valued professionals within the business community.<\/p>\n<p>The conference will focus on the future of our profession and new avenues of consulting and career development for our members. Our 2011<br \/>\nOrganizing Committee is working hard to bring you a varied educational content with a definite local flavour and these are some of the ideas<br \/>\nthey are exploring:<br \/>\n\u2022 interactive sessions,  guided tours and an off-site fun night \u2018by the sea\u2019 \u2013 all definite crowd favourites on our 2011 conference program;<br \/>\n\u2022 plenary and concurrent sessions on topics identified in the 2010 post-conference evaluation by members;<br \/>\n\u2022 we are exploring the idea of hosting a concurrent Candidate education stream focussing on the preparation of the guided case study,<br \/>\n AIC designation examination and professional competency interview; and<br \/>\n\u2022 National Youth Network initiative and succession planning.<\/p>\n<p>Mark the dates on your calendar. visit the conference website at:<br \/>\nhttp:\/\/aic2011.aicanada.ca<br \/>\nFor further information, please contact AIC\u2019s Conference &#038; Meetings<br \/>\nPlanner, Marie-Louise Doyle at maried@aicanada.ca<\/p>\n<p>SAVE THE DATE!<br \/>\nANNUAL CONFERENCE OF THE APPRAISAL INSTITUTE OF CANADA<br \/>\nMONCTON, NEW BRUNSWICK, DELTA BEAUS\u00c9JOUR HOTEL, JUNE 8-11, 2010<\/p>\n<p>AIC 2011  <\/p>\n<p>http:\/\/aic2011.aicanada.ca<br \/>\nmailto:maried@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada18<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Member PRofIle<\/p>\n<p>Sandra Cawley makes her case <\/p>\n<p>hen the BC Supreme Court<br \/>\nawarded Andrew Saxton Jr.<br \/>\n$1.3 million for the expropria-<\/p>\n<p>tion of his family\u2019s land 23 years ago, the judge<br \/>\nbased her decision largely on evidence provided<br \/>\nby appraisers. One of those appraisers was<br \/>\nSandra Cawley, AACI, of Burgess Cawley<br \/>\nSullivan &#038; Associates. <\/p>\n<p>\u201cI came in later in the process,\u201d notes Cawley,<br \/>\nwho testified on behalf of the plaintiff, Andrew<br \/>\nSaxton Jr. Two other appraisers had been work-<br \/>\ning on the case for several years leading up to<br \/>\nthe trial date scheduled for 2008. Then, a federal<br \/>\nelection was called. With Saxton, a Member of<br \/>\nParliament, preparing to run for re-election, the<br \/>\ntrial was rescheduled for October 2009. Cawley<br \/>\nbecame involved in May of that year. <\/p>\n<p>The case concerned a 108-acre parcel of land<br \/>\non Alta Lake that had been purchased in 1970<br \/>\nby Saxton\u2019s mother Joan. In 1987, the Resort<br \/>\nMunicipality of Whistler (RMOW) expropriated <\/p>\n<p>the land for $367,000. Joan Saxton subsequently<br \/>\nundertook legal action to regain ownership but,<br \/>\ndespite a lengthy court battle, her bid was unsuc-<br \/>\ncessful. The family decided to sue for greater<br \/>\ncompensation, arguing that RMOW had not paid<br \/>\nmarket value for the property.<\/p>\n<p>One of the initial arguments by one appraiser<br \/>\nworking on behalf of the plaintiff was to focus on<br \/>\nthe commercial value, particularly as it pertained to<br \/>\nthe waterfront portion. This portion of the property<br \/>\nhad once housed Rainbow Lodge, a facility that<br \/>\nfirst opened in 1914 as a \u2018destination resort\u2019 and<br \/>\nwas primarily a fishing and weekend retreat on<br \/>\nAlta Lake by the railway line. The Lodge expanded<br \/>\nbetween 1914 and the 1940s and was reportedly<br \/>\nknown as the most popular resort west of Banff<br \/>\nand Jasper. \u201cIt was also one of the first places in<br \/>\nWhistler to develop,\u201d notes Cawley.<\/p>\n<p>However, because the main lodge burned<br \/>\ndown and was never rebuilt, Whistler\u2019s legal<br \/>\nteam argued that the land was no longer<br \/>\nzoned for that purpose. There was consider-<br \/>\nable evidence from RMOW public documents<br \/>\nthat this property was deemed to be a primary<br \/>\ntarget for park and recreational uses, given its<br \/>\nsandy beach and attractive views of Blackcomb<br \/>\nand Whistler in proximity to the village. The<br \/>\nsite offers the nicest beach in the Whistler area,<br \/>\nthe warmest swimming lake, and great views<br \/>\nof Whistler and Blackcomb. <\/p>\n<p>Although one of the initial arguments was<br \/>\nthat a portion of the property had inherent<br \/>\ncommercial value, given that this type of use had<br \/>\nbeen in place prior to the main lodge burning<br \/>\ndown, Cawley\u2019s report focused on determining <\/p>\n<p>an appropriate value for its zoning in 1987. This<br \/>\nzoning, RR-1 (Rural Resource 1), only allowed<br \/>\nlarge acreage single-family properties, in addition<br \/>\nto church, institutional, park agricultural, hostel<br \/>\nuses, etc. <\/p>\n<p>The challenge in valuing the property was to<br \/>\nconsider the different topography, soil conditions,<br \/>\nenvironmental considerations, servicing, access,<br \/>\nrail crossings and location, together with finding<br \/>\ngood comparables to reflect these characteristics<br \/>\nwithin a reasonable time frame from date of<br \/>\nvaluation. Proving the case involved extensive<br \/>\nresearch, including going back in time to dig<br \/>\nthrough legal sale documentation and records.<br \/>\nDealing with a retrospective appraisal that is so<br \/>\ndated requires tracking transactions where the<br \/>\nlegal title has changed over time due to assembly<br \/>\nand development. In fact, both the plaintiff and<br \/>\nthe defense spent considerable time examining<br \/>\nhistorical data. When Cawley became involved in<br \/>\nthe case, she was able to benefit from what was<br \/>\nalready a great wealth of information. Neverthe-<br \/>\nless, there were still significant challenges to<br \/>\nresearching sales in terms of contacting purchas-<br \/>\ners involved in the deals at that time.<\/p>\n<p>Cawley adds that putting together data that<br \/>\nwent back to 1987 was very time consuming. She<br \/>\nwent to Whistler three times to walk the subject<br \/>\nand comparable sites considered to be the best<br \/>\ncomparables. \u201cWhen you get into court work, I<br \/>\nfind you really have to understand the informa-<br \/>\ntion from a legal perspective,\u201d she says.<\/p>\n<p>But, the integrity of the appraisal process is<br \/>\nequally important. The challenge in the Saxton\/<br \/>\nvillage of Whistler case was that there were few <\/p>\n<p>(Editor\u2019s note: The Saxton\/Village of Whistler case referenced in this article is currently under appeal.)<\/p>\n<p>W<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 19<br \/>\nclick here to return to table 0f contents<\/p>\n<p>100-acre parcels of land that had sold in the area.<br \/>\nSome equivalent properties had sold three, five<br \/>\nand 10 years before, while others had sold three,<br \/>\nfive or 10 years after. Consequently, she had to<br \/>\nuse some comparables that were after the fact<br \/>\nto support trends and others that significantly<br \/>\npreceded the situation at hand. Many sites that<br \/>\nsold around that time were purchased by RMOW<br \/>\nfor park or other purposes and several were<br \/>\nunder foreclosure or were non-arm\u2019s length.<br \/>\nIt was challenging to determine the validity of<br \/>\nthese transactions. <\/p>\n<p>\u201cI would rather use good comparables<br \/>\nand adjust for time than comparables that<br \/>\nsold around 1987, but were totally irrelevant,\u201d<br \/>\nexplains Cawley, noting that some of the<br \/>\ncomparables used by the city\u2019s defense team<br \/>\nwere half-acre lots that were expropriated<br \/>\naround 1987. <\/p>\n<p>Going back and trying to piece together<br \/>\nlarge properties that had either been assembled<br \/>\nor carved from larger properties meant tracking<br \/>\ndown old archival maps to determine names,<br \/>\nlegal addresses and titles. She recalls having<br \/>\nher team search extensively through the land<br \/>\nregistry system, sorting through what had<br \/>\nhappened to the land over the years. Research<br \/>\non one particular property \u2013 the north end of<br \/>\nGreen Lake \u2013 proved to be especially chal-<br \/>\nlenging. Since 1989, the land had been passed<br \/>\nthrough multiple owners, most of whom Caw-<br \/>\nley\u2019s team was able to locate. Another property<br \/>\ninvolved multiple transactions and land swaps,<br \/>\nforming part of what eventually became a golf<br \/>\ncourse community.<\/p>\n<p>If such painstaking work seems extreme,<br \/>\nthe appraiser insists it is vital. \u201cIn court,<br \/>\nparticularly during cross-examination, lawyers<br \/>\ntry to challenge the validity of your data,\u201d she<br \/>\nexplains. \u201cIt is important that your data be as<br \/>\naccurate and relevant as it can be and that you <\/p>\n<p>demonstrate clearly how you arrived at your<br \/>\nconclusion. If the data is discredited, then your<br \/>\nargument falls apart.\u201d<\/p>\n<p>She credits her team for the initial \u2018digging\u2019<br \/>\nto search out sales and confirm data through<br \/>\nLand Titles and legal site plans. However, it is<br \/>\ncritical for the appraiser who is going to court to<br \/>\nundertake the inspections, and to speak with the<br \/>\npurchasers, agents and all those involved with<br \/>\nthe sale and the market at that time to ascertain<br \/>\nqualitative and quantitative adjustments, in order<br \/>\nto provide and support the opinion that is put<br \/>\nforth in the appraisal. <\/p>\n<p>This is but one of the many lessons Cawley<br \/>\nhas learned during her nearly 30 years in the<br \/>\nprofession. She notes that, generally, litigation<br \/>\nis settled just prior to trial. Whether the project<br \/>\ninvolves rental arbitrations or large expro-<br \/>\npriations, such as the Sea-to-Sky Highway, the<br \/>\nparties often settle on the court house steps.<br \/>\nNevertheless, Cawley has to prepare all reports<br \/>\nand information as if she were going to court.<\/p>\n<p>Although Cawley now spends more time<br \/>\nin the management and consulting side of the<br \/>\nappraisal business, she plays a key role in the<br \/>\nvaluations undertaken by appraisers at Burgess<br \/>\nCawley Sullivan by reviewing reports and<br \/>\nmaintaining a strong relationship with many<br \/>\nkey participants in the marketplace. Cawley is<br \/>\nactive in most sectors of the market for valuation,<br \/>\nincluding shopping centres, office develop-<br \/>\nments, industrial properties, hotels, mixed use<br \/>\nproperties, major subdivisions, Master Planned<br \/>\nCommunities, rental apartment buildings and<br \/>\nnew project development. In her practice, Cawley<br \/>\nis also involved in development consulting and<br \/>\nhas been an expert witness for rental lease<br \/>\narbitrations and other legal matters. Many of her<br \/>\nassignments take her to communities throughout<br \/>\nBC, and sometimes she has consulted for clients<br \/>\nin other parts of Canada.<\/p>\n<p>Currently, she is working on a 400-acre<br \/>\nparcel of land on vancouver Island and a large<br \/>\nvancouver-area multi-phase 7.5 million-square<br \/>\nfoot project with a 15- to 20-year build-out. \u201cWe<br \/>\nhave had considerable experience with projects<br \/>\nthat involve a variety of proposed building types<br \/>\nfor a long-term build-out,\u201d says Cawley. \u201cThere<br \/>\nare so many variables to consider, including<br \/>\nhistorical absorption, pending supply, price point,<br \/>\nproduct type, changing market dynamics, etc.,<br \/>\nwhich all contribute to value.\u201d<\/p>\n<p>Since starting in the profession in 1981,<br \/>\nafter graduating from UBC with a degree<br \/>\nin Urban Land Economics, Cawley has been<br \/>\nexclusively involved in commercial work. She<br \/>\nobtained her AACI in 1987 and became a<br \/>\npartner shortly thereafter.<\/p>\n<p>Describing herself as analytical and detail-<br \/>\noriented, Cawley has found the appraisal<br \/>\nprofession to be a good fit for her personality.<br \/>\nShe enjoys the variety of her work, especially as<br \/>\nthe scope has continued to evolve over the years.<br \/>\n\u201cWhen I started, there was the opportunity to<br \/>\nwork in so many different areas that I got a good<br \/>\nbackground in every sector,\u201d she notes. \u201cI try<br \/>\nto train all the upcoming appraisers here in the<br \/>\noffice to have a broad scope of experience. If they<br \/>\nwant to specialize afterwards, that is great. But,<br \/>\nI think you have to understand the market from<br \/>\nevery angle first.\u201d<\/p>\n<p>This approach has certainly been a success-<br \/>\nful one for Cawley. With anywhere from 40 to<br \/>\n50 projects on the go at any one time, she con-<br \/>\ntinues to enjoy a broad and prolific portfolio.<br \/>\nOf course, she is no longer as actively involved<br \/>\nwith each project as when she was a junior<br \/>\nappraiser. But, when litigation work arises, she<br \/>\ngravitates to her roots in digging deep to source<br \/>\nthe data for a strong argument. After all these<br \/>\nyears, she still finds the work as interesting and<br \/>\nexciting as ever. <\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada20<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Member PRofIle<\/p>\n<p>Mark Turner knows the<br \/>\nvalue of a mandatory BBRE <\/p>\n<p>hen Mark Turner, AACI, was<br \/>\nhired by Turner Drake and Part-<br \/>\nners Ltd. after completing his <\/p>\n<p>Bachelor of Commerce from St. Mary\u2019s University<br \/>\nin 1999, he immediately plunged right back into<br \/>\nhis studies. In 2005, he was granted a Diploma<br \/>\nin Urban Land Economics (DULE) from the<br \/>\nUniversity of British Columbia (UBC), attaining his<br \/>\nAACI designation from the AIC the following year.<br \/>\nThen, in 2009, he graduated with a Bachelor of<br \/>\nBusiness in Real Estate (BBRE).<\/p>\n<p>One might be forgiven for thinking that this<br \/>\nis one unusually ambitious young appraiser. But<br \/>\nMark Turner is no anomaly at Turner Drake. The<br \/>\ncompany sees education as the key to providing <\/p>\n<p>outstanding real estate services to the business<br \/>\ncommunity, something it has been doing in<br \/>\nAtlantic Canada since 1976. Over the years, as<br \/>\nservice expanded to include Ontario and select<br \/>\nclients across Canada, the United States and the<br \/>\nUnited Kingdom, Turner Drake\u2019s education and<br \/>\ntraining program has also evolved into a sophisti-<br \/>\ncated, coordinated strategy.<\/p>\n<p>\u201cWe hire people who graduate with at least a<br \/>\nB+ average from a commerce degree program,\u201d<br \/>\nsays Michael Turner, P. App., President of Turner<br \/>\nDrake. A former instructor of Principles of Real<br \/>\nEstate Finance at St. Mary\u2019s University, he is a<br \/>\nfirm advocate of lifelong learning.<\/p>\n<p>Initially, new hires were required to complete<br \/>\nUBC\u2019s three-year DULE program. Then, six years<br \/>\nago, when the university expanded DULE into<br \/>\nBBRE, the degree became the new standard. \u201cIt<br \/>\nis a requirement for people who join us that they<br \/>\ntake the entire program,\u201d explains Michael. \u201cWe<br \/>\nfund them to do so.\u201d<\/p>\n<p>Besides paying the enrollment fees, Turner<br \/>\nDrake gives employees a salary increase every time<br \/>\nthey pass a course. This extends to employees,<br \/>\nlike Mark Turner, who have completed the DULE<br \/>\nand decided to pursue a BBRE as well. Additional<br \/>\nbonuses are given for those who achieve the high-<br \/>\nest mark countrywide in their course.<\/p>\n<p>Mark has won this \u2018Egg Head Award\u2019 many<br \/>\ntimes. Not that the process has always been easy. <\/p>\n<p>\u201cWhen I started the DULE, it was my first time<br \/>\ntaking distance courses,\u201d he recalls. \u201cIt was a<br \/>\nlot harder than I thought it would be. I couldn\u2019t<br \/>\njust lean over and compare notes with the next<br \/>\nperson like I could at St. Mary\u2019s.\u201d<\/p>\n<p>Challenging as it may be, the experience<br \/>\nis invaluable, both to the trainee and the<br \/>\ncompany. The university courses are part of a<br \/>\nthree-pronged approach to education that also<br \/>\nincludes 24 training modules comprising 393<br \/>\nhours of study and six years of structured on-<br \/>\nthe-job training. Throughout the entire process,<br \/>\neach trainee is cycled through the five areas of<br \/>\nTurner Drake\u2019s consulting services: valuation<br \/>\nand appraisal; property tax; counseling (expro-<br \/>\npriation, feasibility studies, portfolio and asset<br \/>\nanalysis); Lasercad\u2122 space measurement; and,<br \/>\neconomic analysis.\u00a0 <\/p>\n<p>The company choreographs the training<br \/>\nmodules and the on-the-job training to coor-<br \/>\ndinate with the courses in the BBRE program.<br \/>\n\u201cThe way this is structured goes a long way<br \/>\nto helping you with learning on the job,\u201d says<br \/>\nMark Turner.<\/p>\n<p>For instance, Turner Drake starts trainees<br \/>\nwith entry level property inspections to coin-<br \/>\ncide with the UBC residential and commercial<br \/>\nconstruction course. \u201cWhen you see an open<br \/>\nweb steel joist in a warehouse, you say to<br \/>\nyourself \u2018so that is what it looks like,\u2019 because <\/p>\n<p>W<\/p>\n<p>\u201cThe company sees education as the key to providing outstanding<br \/>\nreal estate services to the business community.\u201d<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 21<br \/>\nclick here to return to table 0f contents<\/p>\n<p>you recently saw it in a textbook diagram,\u201d<br \/>\ncontinues Mark, noting that, later, the study<br \/>\nof more advanced topics such as the impact of<br \/>\ncontaminants is useful when advising clients.<br \/>\n\u201cYou can really draw on the examples from<br \/>\nyour courses.\u201d<\/p>\n<p>Adds Mike Turner: \u201cThe ultimate benefit is<br \/>\nto clients.\u201d But, he points out that the manda-<br \/>\ntory BBRE requirement is useful for Turner<br \/>\nDrake as well. Interviewees for professional<br \/>\npositions at the company become \u2018self-<br \/>\nselecting.\u2019 When prospective employees are<br \/>\ninformed that they will be required to pursue<br \/>\nsix years of intense study, it is fairly easy to<br \/>\nsee from their reactions which individuals are<br \/>\nthe most ambitious. \u00a0<\/p>\n<p>\u201cWe are looking for people who are<br \/>\nambitious and bright, and who realize that a<br \/>\ncommerce degree gets you a job, but does not<br \/>\nget you a career,\u201d says Mike Turner. \u201cWe need<br \/>\na lot more than that.\u201d<\/p>\n<p>Consequently, Turner Drake requires<br \/>\nits trainees to complete all the courses for<br \/>\nthe BBRE, as well as the additional courses<br \/>\nnecessary to attain their AACI designation.<br \/>\nAlthough they are eligible for the UBC\/AIC<br \/>\nPost-Graduate Certificate in Real Property<br \/>\nvaluation, the company requires the trainee to<br \/>\nredo some of the courses they have previously<br \/>\ntaken during their commerce degree program.<br \/>\n\u201cWe do not allow them to get exemptions,\u201d<br \/>\nconfirms Mike Turner. \u201cThey have to redo that<br \/>\ncourse because, when they took it three or four<br \/>\nyears before, they did not see the relevance of<br \/>\nit. When they take it at UBC, they are applying<br \/>\nit all the time.\u201d<\/p>\n<p>The result is a complement of highly trained<br \/>\nprofessional employees. \u201cSomeone who has<br \/>\nbeen with us for two years knows a huge<br \/>\namount,\u201d says Mike Turner. \u201cClients are really<br \/>\nimpressed.\u201d He notes that this high level of<br \/>\neducation and training has a direct impact on the<br \/>\ncompany\u2019s ability to attract and retain clients.<\/p>\n<p>Combined with Turner Drake\u2019s rotating,<br \/>\non-the-job training program, the BBRE also<br \/>\nequips all professional employees to work in <\/p>\n<p>any of the company\u2019s five consulting specialties.<br \/>\nMark Turner, for instance, performs the bulk<br \/>\nof his work in the property tax field, but also<br \/>\nfulfills the role of vice-president, marketing for<br \/>\nthe Lasercad\u2122 division, bringing in work and<br \/>\nsupervising the staff.\u00a0 <\/p>\n<p>He undertook these duties while finishing<br \/>\nhis BBRE courses, some of which demanded <\/p>\n<p>30 hours per week of his time. After recently<br \/>\ncompleting the degree, Mark admits he feels<br \/>\na little restless now that he no longer has<br \/>\nto hit the books after dinner. Not that he<br \/>\nhas finished studying. He knows it will not<br \/>\nbe long before he takes another course and<br \/>\ncompletes yet another step on the path of<br \/>\nlifelong learning. <\/p>\n<p>Cushman &#038; Wakefi eld<\/p>\n<p>Valuation,<br \/>\nAdvisory &#038; <\/p>\n<p>Property Tax<br \/>\nServices<\/p>\n<p> We\u2019re There<\/p>\n<p>\u2022 Appraisal &#8211; Valuation, IFRS Reporting<br \/>\n\u2022 Real Estate Consulting<br \/>\n\u2022 Market &#038; Economic Analytics<br \/>\n\u2022 Asset Management Strategies<br \/>\n\u2022 Occupancy Strategies<br \/>\n\u2022 Land Use\/Development Feasibility<br \/>\n\u2022 Due Diligence &#038; Underwriting<br \/>\n\u2022 Property Tax Services<br \/>\n\u2022 Government Advisory Services<\/p>\n<p>Our Services Include:<\/p>\n<p> With valuation professionals in 90 offi ces<br \/>\nacross the globe with signifi cant depth and<br \/>\nexperience, we are uniquely qualifi ed to handle<br \/>\nlarge, complex multi-property assignments on a<br \/>\nnational and international basis.<\/p>\n<p>Our clients benefi t from access to the latest<br \/>\ntechnology and resources, enabling us to<br \/>\ndeliver in-depth, insightful assignments on time<br \/>\nand within budget. We\u2019re There.<\/p>\n<p>Sheila Botting, FCMC, FRICS, AACI (Hon.)<br \/>\nExecutive Managing Director, Canada<br \/>\n(416) 359-2378<br \/>\nsheila.botting@ca.cushwake.com<\/p>\n<p>http:\/\/www.cushmanwakefield.com\/valuation<br \/>\nmailto:sheila.botting@ca.cushwake.com<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada22<br \/>\nclick here to return to table 0f contents<\/p>\n<p>t the Appraisal Institute of Canada\u2019s<br \/>\n(AIC\u2019s) recent Green and Global in the<br \/>\nGarden City conference in victoria, <\/p>\n<p>British Columbia, delegates gave top marks to<br \/>\nDarcy Rezac\u2019s session on Interpersonal Communi-<br \/>\ncation and Effective Networking Skills.<\/p>\n<p>Talking to strangers boosts your business,<br \/>\nsaid networking expert Darcy Rezac, author of<br \/>\nWork the Pond! and creator of Positive Network-<br \/>\ning\u00ae. \u201cRandom connections are among the most<br \/>\nimportant connections you will ever have.\u201d <\/p>\n<p>Talking to people you do not know in theatre<br \/>\nlineups, on airplanes, and at conferences leads to<br \/>\nnetworks. \u201cRemember, when you shake hands<br \/>\nwith somebody, you are one handshake away<br \/>\nfrom their whole network,\u201d said Rezac. The<br \/>\nfundamental, most powerful secret is to give <\/p>\n<p>yourself and everyone you come in contact with<br \/>\npermission to network.<\/p>\n<p>Strategic networking is the single biggest<br \/>\nchallenge for emerging leaders. Referring to the<br \/>\nuniversal fear of talking to strangers as \u201cnetwork-<br \/>\ning nervosis,\u201d Rezac said, \u201cDo not feel guilty that<br \/>\nyou feel a little uncomfortable with it.\u201d He noted<br \/>\nthat most people\u2019s blood pressure rises by 15%<br \/>\nwhen they talk to someone they do not know. <\/p>\n<p>\u201cFinding a contact and wrestling the unwit-<br \/>\nting victim to the ground to get new business\u201d<br \/>\nworks in sales, said Rezac. Such transactional<br \/>\nnetworking includes handing out brochures at a<br \/>\ntrade show and giving the elevator pitch. <\/p>\n<p>Positive Networking is different: it is power-<br \/>\nful; it is not about you, but about other people,<br \/>\nsaid Rezac. Talk to a stranger, build a relationship <\/p>\n<p>with them, gain their trust, and they will do<br \/>\nbusiness with you.<\/p>\n<p>You and that stranger likely have more in<br \/>\ncommon than you think and research proves it,<br \/>\nsaid Rezac. He referred to Watts and Strogatz\u2019s<br \/>\nsmall-world theory, otherwise known as six<br \/>\ndegrees of separation, and Mark Granovetter\u2019s<br \/>\n1973 paper, The Strength of Weak Ties. <\/p>\n<p>Finding jobs by networking is not done<br \/>\nthrough friends and family \u2013 84% of jobs are<br \/>\nfound through relatively unknown connections.<br \/>\n\u201cIt is not who you know, it is who you vaguely<br \/>\nknow,\u201d said Rezac. <\/p>\n<p>Rezac related a story of how he gave his busi-<br \/>\nness card to a man seated beside him on a plane<br \/>\ntrip to Kuala Lumpur. The man, who was reading<br \/>\nPeter Newman\u2019s Titans, said, \u201cThis is amazing. I <\/p>\n<p>A<br \/>\nThe power of<\/p>\n<p>Positive Networking\u00ae<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada22<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 23<br \/>\nclick here to return to table 0f contents<\/p>\n<p>just read about you in this book.\u201d Only four lines in<br \/>\nthe 700-page book mention Rezac \u2013 and the man<br \/>\nread those four lines moments before they met. <\/p>\n<p>In his book Bowling Alone, Robert Putnam<br \/>\nstates that going to a group activity just once a<br \/>\nmonth reduces the chances of dying in the next<br \/>\nyear by 50%. Author Malcolm Gladwell reports<br \/>\nthat people in well-connected communities<br \/>\nlive longer and have fewer heart attacks. While<br \/>\nmoney is important to well-being, said Rezak,<br \/>\nonce you have enough of it, social connections<br \/>\nbecome more important. <\/p>\n<p>In part due to electronic media, the number<br \/>\nof hours per day of human interaction fell from<br \/>\nsix hours in 1987 to two hours in 2007. While<br \/>\nFacebook is an excellent tool for maintaining<br \/>\nnetworks, it cannot replace the magic that only<br \/>\ncomes with face-to-face contact, said Rezac.<br \/>\nHe recommended Shane Gibson and Stephen<br \/>\nJagger\u2019s book Sociable, which looks at social<br \/>\nnetworking media.<\/p>\n<p>Rezac provided a seven-step N.E.T.W.O.R.K.<br \/>\nprocess to overcome networking nervosis:<br \/>\n\u2022 Never leave home without business <\/p>\n<p>cards. Stash them everywhere. Make the font<br \/>\nbig. Give one out when you first meet some-<br \/>\none, and ask for theirs. Write down how you<br \/>\nmet that person on the back of their card. Scan<br \/>\ntheir card using www.cardscan.com and keep<br \/>\nit. One day it might be just what you need.<\/p>\n<p>\u2022 Establish, extend, exchange, engage.<br \/>\nEmotional Intelligence author Daniel Goleman<br \/>\nsays the human body is hardwired to connect<br \/>\nwith others. When you meet someone new,<br \/>\nmake eye contact and smile. Focus on them.<br \/>\nExchange cards and then shake hands.<\/p>\n<p>\u2022 Travel in pairs. This allows you and your<br \/>\nfriend to support each other. If you are at a<br \/>\ntable rather than a little group, your colleague<br \/>\ncan rescue you. Use glowing introductions,<br \/>\nsuch as \u201cShe is one of the most intelligent<br \/>\npeople you will ever meet.\u201d <\/p>\n<p>\u2022 Work the pond. Set a goal. Rescue the<br \/>\nwallflowers and open the circle. Introduce<br \/>\nhangers-on to somebody else. <\/p>\n<p>Do not eat while networking. If you will be<br \/>\nseated at a table, get there early and sit with <\/p>\n<p>people you do not know. Give everyone your card<br \/>\nand reap the power of Positive Networking: 56<br \/>\ncards exchanged at a table of eight connect you<br \/>\nto 56 networks. \u201cTake the process and hone it<br \/>\nso that you get the conversation going toward<br \/>\nbusiness,\u201d said Rezac.<\/p>\n<p>Identify yourself to hundreds of people at once<br \/>\nby standing up to ask a question at the end of a<br \/>\nconference session. Give your name, company, and<br \/>\noffice location, and then ask a short question.<br \/>\n\u2022 Opportunities present themselves. <\/p>\n<p>\u201cWhen opportunities come your way, try<br \/>\nand say yes,\u201d said Rezac. Go to Toastmas-<br \/>\nters meetings, community events, chapter<br \/>\nmeetings, chambers of commerce, your kids\u2019<br \/>\nsoccer games \u2013 and take your business cards.<br \/>\n\u201cRemember that most people suffer from<br \/>\nnetworking nervosis, and the best way out of<br \/>\nthat is practice, practice, practice.\u201d<\/p>\n<p>In a networking situation, answer the question about<br \/>\nyour profession with plain language in 21 seconds or<br \/>\nless, said Rezac. \u201cDescribe what you do in a way that<br \/>\nthe person can explain it to their 80-year-old grand-<br \/>\nmother.\u201d Make your answer interesting, jump-start<br \/>\nthe next question, and include personal, corporate,<br \/>\nand community branding.<\/p>\n<p>Rezac described a recent networking situ-<br \/>\nation in Whistler, British Columbia in which he<br \/>\ntold a group of lawyers about the Bata shoe<br \/>\ncompany\u2019s mission statement: \u201cto shoe the<br \/>\nworld.\u201d The lawyers said they had to rush back to<br \/>\nthe office and change their mission statement to<br \/>\n\u201cLet\u2019s sue the world.\u201d<br \/>\n\u2022 Repeat, repeat, repeat your networking <\/p>\n<p>efforts. Overcoming networking nervosis<br \/>\nrequires networking practice. In conversation,<br \/>\nfocus on the other person, use his or her name,<br \/>\nlisten actively, and ask questions. Reinforce<br \/>\nthat you know the name by using it three<br \/>\ntimes in one conversation. Read newspapers <\/p>\n<p>so you have something to talk about.<br \/>\n\u2022 Keep it going. Read, listen, and share your <\/p>\n<p>knowledge. Make the effort to participate and<br \/>\ncontribute. <\/p>\n<p>Follow up on new networks. Ask, \u201cWould you<br \/>\nmind if I get in touch with you?\u201d Set up another<br \/>\nmeeting. If you see a photo of a new contact in<br \/>\nthe paper, get in touch. The best way to follow<br \/>\nup is to go to another event where a new contact<br \/>\nwill be and reintroduce yourself.<\/p>\n<p>Rezac told participants not to be too tough on<br \/>\nthemselves, noting they do not have to follow up<br \/>\nwith everyone they meet. <\/p>\n<p>Rezac relayed several Positive Networking<br \/>\nsecrets to participants:<br \/>\n\u2022 You must kiss a lot of frogs to meet a prince.<br \/>\n\u2022 It is not all about you; it is about your new contact.<br \/>\n\u2022 Introduce yourself by name.<br \/>\n\u2022 Treat everyone as equals.<br \/>\n\u2022 Learn the power of questions.<br \/>\n\u2022 Be there and know something.<br \/>\n\u2022 Give everyone the password, which is permis-<\/p>\n<p>sion \u2013 permission to network.<br \/>\nRezac encouraged participants to try Positive<br \/>\nNetworking during the conference. He gave them<br \/>\na 100% guarantee that, if they did not attend any<br \/>\nevents, they would meet no one new and nothing<br \/>\nwould come from the conference. He recom-<br \/>\nmended his website, www.workthepond.com.<\/p>\n<p>Asked what students should do to launch<br \/>\ntheir careers, Rezac suggested they join a cham-<br \/>\nber of commerce or a professional association,<br \/>\nand attend events.<\/p>\n<p>Rezac listed some networking faux pas includ-<br \/>\ning an elevator pitch at a social event, BlackBerry<br \/>\ndevices, and, he joked, \u201cnot introducing your wife.\u201d<br \/>\nWhen asked for an alternative to the handshake,<br \/>\nRezac said, \u201cIt has not been developed yet.\u201d<\/p>\n<p>Rezac asked participants to repeat a chant: \u201cI<br \/>\ngive myself permission to network.\u201d <\/p>\n<p>The fundamental, most powerful secret is<br \/>\nto give yourself and everyone you come in <\/p>\n<p>contact with permission to network.<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 23<\/p>\n<p>\u201c<br \/>\n\u201d<\/p>\n<p>click here to return to table 0f contents<\/p>\n<p>http:\/\/www.cardscan.com<br \/>\nhttp:\/\/www.workthepond.com<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada24<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Legal news &#038; VIews<\/p>\n<p>Cyber crime,<br \/>\nliability and the appraiser<\/p>\n<p>By Mark r. Frederick, LL.B., Miller Thomson LLP<\/p>\n<p>n our British legal system, Canadian courts<br \/>\nare fond to say that the law is always<br \/>\ngrowing and expanding to deal with <\/p>\n<p>new conditions. Law expands to meet needs,<br \/>\nand may be derived by act of Parliament or by<br \/>\nreference to the principles of common law that<br \/>\nallow judges to impose civil standards upon<br \/>\nevents or situations that present themselves. A<br \/>\ngood example of this comes from automobile<br \/>\nlaw \u2013 unknown over the last century, but now<br \/>\npossessing volumes of law and jurisprudence,<br \/>\nboth statutory and common law dealing with<br \/>\nthe operation of motor vehicles and the legal<br \/>\nsituations that they present.<\/p>\n<p>In this legal note, we review the subject<br \/>\nof cyber law and how it affects the appraiser.<br \/>\nCertainly, 100 years ago there were not com-<br \/>\nputers as we know them. But, they are with<br \/>\nus today and they radically change the way in<br \/>\nwhich we collect and distribute information.<\/p>\n<p>This electronic age has spawned an entire<br \/>\nnew approach to law arising out of the compil-<br \/>\ning and storage of electronic information. The<br \/>\nrevolution of commerce that we have entered<br \/>\ninto through the internet, and the revolution<br \/>\nthat will continue as the internet grows more<br \/>\nand more receptive to commerce means that<br \/>\nlaw and standards involving internet com-<br \/>\nmerce will also continue to grow.<\/p>\n<p>When you think about it, our engagement<br \/>\nin a simple credit card transaction conveys<br \/>\nthousands of bits of information concerning<br \/>\nourselves, our businesses, our spouses, where<br \/>\nwe like to go, what we like to eat, which airline<br \/>\nwe use. An appraisal report also conveys<br \/>\ninformation not generally available in public.<br \/>\nConfidential information can provide the tools<br \/>\nby which marketers focus their efforts upon <\/p>\n<p>markets most likely to be susceptible to their<br \/>\ndesire to sell.<\/p>\n<p>The freedom of transacting electronically,<br \/>\nhowever, also comes with a burden \u2013 the<br \/>\nburden to protect information provided to<br \/>\nyou in confidence, i.e., banking information,<br \/>\nvaluation information, your own opinions and<br \/>\nwork. Already, your appraisal standards speak<br \/>\nto the need for the appraiser to keep his work<br \/>\nconfidential and recognize within it propri-<br \/>\netary rights of the purchaser of those reports.<br \/>\nBut, recent changes to the law arising out of<br \/>\nAlberta in the Personal Information Protection<br \/>\nAct, soon to be duplicated in the other English-<br \/>\nspeaking provinces, will impose liability on<br \/>\nappraisers who do not take sufficient effort to<br \/>\nprotect their clients\u2019 data and require clients to<br \/>\nbe notified of breaches of security, etc.<\/p>\n<p>How can appraisers be subjected to liabil-<br \/>\nity? First, we must change our thinking that <\/p>\n<p>the little electronic box on our desks is ours<br \/>\nand ours alone. Hacking, mining and stealing<br \/>\ninformation is now a major source of crime in<br \/>\nCanada. Our defence to that crime depends on<br \/>\nwhat sort of steps we take to protect our work<br \/>\nin our offices, in our homes and elsewhere,<br \/>\nparticularly when it is on our computer.<\/p>\n<p>Second, we must realize that appraisers<br \/>\nacquire several types of personal information<br \/>\nthat they must keep privy to themselves \u2013<br \/>\nvaluations on property, sales data, banking<br \/>\ndetails on cheques or payments received, <\/p>\n<p>I<\/p>\n<p>\u201cWe must change our<br \/>\nthinking that the little <\/p>\n<p>electronic box on our desks<br \/>\nis ours and ours alone.\u201d <\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 25<br \/>\nclick here to return to table 0f contents<\/p>\n<p>property plans, expropriation information, etc.<br \/>\nSome of the common cyber crimes of today <\/p>\n<p>include:<br \/>\nCyber-extortion  \u2013 accessing your database<br \/>\nand extorting money from you:<br \/>\n\u2013 demanding money or value in exchange for <\/p>\n<p>not harming your or other systems;<br \/>\n\u2013 a 2004 Carnagie study indicated that 17% of <\/p>\n<p>small- and medium-size business had been<br \/>\nsubjected to extortion of this nature;<\/p>\n<p>\u2013 the most common form \u2013 denial of service \u2013<br \/>\nDOS attack \u2013 takes you out of the loop or web<br \/>\nif you do not comply;<\/p>\n<p>\u2013 also, it can be done by flooding you with<br \/>\nspam so that your own server is over-<br \/>\nwhelmed and you are effectively shut down;<\/p>\n<p>\u2013 there are huge costs involved in resetting<br \/>\nthe system and clearing it of junk, e.g.,<br \/>\na Quebec teen called \u2018Mafia Boy\u2019 caused<br \/>\nbillions of dollars of damage with a single<br \/>\nattack on a server engine in 2000; and<\/p>\n<p>\u2013 it is common to personal blackmail and<br \/>\ngeneral extortion.<\/p>\n<p>Fraud crime  \u2013 gaining access to your<br \/>\nsystem and using your file information for<br \/>\nimproper purposes:<br \/>\n\u2013 credit card and banking related;<br \/>\n\u2013 espionage on your clients;<br \/>\n\u2013 access to security codes or other personal <\/p>\n<p>details; and<br \/>\n\u2013 dual-life scenario \u2013 creating the alternate <\/p>\n<p>you to make use of your credit card number.<br \/>\nLike most crimes, the cure \u2013 having to shut<br \/>\ndown and correct the problem \u2013 is often<br \/>\nworse than prevention that could have been<br \/>\nundertaken.<br \/>\nCyber-vandalism \u2013 gaining access to your<br \/>\ncomputer for destructive purposes:<\/p>\n<p>\u2013  uploading destructive viruses, worms,<br \/>\n programs into a system;<br \/>\n \u2013 hacker \u2018proof\u2019 and tagging;<br \/>\n\u2013  crashing systems under deluge;<br \/>\n\u2013  cancelling orders\/services;<br \/>\n \u2013 sending out false emails; and<br \/>\n\u2013  former employees \u2018getting even\u2019 and <\/p>\n<p>breaching your system.<br \/>\nIdentity theft:<br \/>\n\u2013  Two aspects:<\/p>\n<p>\u2013 personal \u2013 your own (typically your<br \/>\ncredit card); and<\/p>\n<p>\u2013 corporate \u2013 the identity of your com-<br \/>\npany \u2013 theft of letterhead, etc. through<br \/>\nelectronic documents you send out.<\/p>\n<p>\u2013  Average cost of this crime over $3 billion<br \/>\nper year in US.<\/p>\n<p>Cyber accident \u2013 where you lose information<br \/>\non account of problems with your system:<br \/>\n\u2013  unauthorized program put into your system;<br \/>\n\u2013  lightning, flood, fire destroying your system  <\/p>\n<p> or releasing data;<br \/>\n\u2013  employee action destroying or releasing data;<br \/>\n\u2013 mistaken delivery of information;<br \/>\n\u2013 mistaken data entry;<br \/>\n\u2013 failure to back up; and<br \/>\n\u2013 equipment issues \u2013 systems that crash or do <\/p>\n<p>not work.<br \/>\nWhat should the appraiser consider in avoiding<br \/>\nliability?<\/p>\n<p>\u2022 Systems procurement \u2013 ensure that you<br \/>\nhave a system that is up to date and can<br \/>\nresist hackers or accidents.<\/p>\n<p>\u2022 Systems maintenance \u2013 having a good<br \/>\nsystem is only as good as the effort you<br \/>\ntake in maintaining it.<\/p>\n<p>\u2022 Firewall\/gatekeeping \u2013 you must take<br \/>\nsteps to ensure that your firewalls \u2013<br \/>\nelectronic programs that keep outsiders<br \/>\nout are up to date and can work.<\/p>\n<p>\u2022 Obsolescence \u2013 ensure your computer<br \/>\nis current enough to support proper<br \/>\nsafeguards.<\/p>\n<p>\u2022 Keeping up with other systems \u2013 if you<br \/>\nare communicating with other systems,<br \/>\nensure that your system remains safe<br \/>\nand that your security protocols are<br \/>\nwell-set and defined.<\/p>\n<p>Cyber liability is the \u2018next\u2019 significant<br \/>\nliability issue. How you deal with it will<br \/>\nmake the dif ference in your avoiding this<br \/>\nliability entirely. The appraiser is well-<br \/>\nadvised to consult a computer system<br \/>\nspecialist to take advantage of the best<br \/>\nsecurity system and protocols. Appraisers<br \/>\nshould always keep in mind the need<br \/>\nto obtain appropriate permission and<br \/>\nconsents before disclosing work material<br \/>\nto third parties. <\/p>\n<p>\u201cThe appraiser is well-advised to consult a computer<br \/>\nsystem specialist to take advantage of the best security <\/p>\n<p>system and protocols.\u201d<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada26<br \/>\nclick here to return to table 0f contents<\/p>\n<p>By Beverley Girvan, AACI<br \/>\nChair, Marketing and Communications Committee<\/p>\n<p>Contact with the media<\/p>\n<p>Marketing and Communications<\/p>\n<p>Marketing &#038; Communications<br \/>\nCommittee<br \/>\nBeverley Girvan, AACI \u2013 Chair<br \/>\nJoanne Hayes, AACI<br \/>\nKathleen Ellis, AACI<br \/>\nLora Wylie, CRA<br \/>\nLaura Kemp, Candidate<br \/>\nDavid Babineau, AACI, Fellow<br \/>\nTo contact this committee, email:<br \/>\ncommunications@aicanada.ca<\/p>\n<p>e careful what you wish for! Under<br \/>\nthe guidance and direction provided<br \/>\nby the Marketing and Communica-<\/p>\n<p>tions Committee, the goal for the Appraisal<br \/>\nInstitute of Canada (AIC) and all members of AIC<br \/>\nis to be recognized as the preeminent valuation<br \/>\norganization in Canada.\u00a0How do we know we are<br \/>\nachieving our goal?\u00a0There are various measure-<br \/>\nments including media requests to our AIC office<br \/>\nand provincial affiliates.<\/p>\n<p>Being recognized as the professional \u2018go to\u2019<br \/>\norganization for valuation issues is exactly where<br \/>\nwe want to be.\u00a0Across the country, we are gain-<br \/>\ning traction and receiving an increasing number<br \/>\nof calls.\u00a0I am also pleased to report it is at a rate<br \/>\nsignificantly higher than in\u00a0prior years. Media<br \/>\ncontacts previously went\u00a0elsewhere until the<br \/>\nefforts of our ongoing marketing program and<br \/>\nadvertising campaign began to raise the profile<br \/>\nof our organization and our designations.\u00a0Increas-<br \/>\ningly, when\u00a0real estate is the focus, AIC is<br \/>\nreceiving the call \u2013 representing a change from<br \/>\nprevious patterns when a realtor may have been<br \/>\ncontacted as the authority.\u00a0That is good news.<\/p>\n<p>Further good news is that we have a team<br \/>\nof members who have been trained to act as<br \/>\nspokespersons when called upon by AIC on<br \/>\nbehalf of our profession.\u00a0As a member of the AIC<br \/>\nprofession, you are just a phone call away from<br \/>\nbeing the key representative for our entire profes-<br \/>\nsion.\u00a0So,\u00a0when you get the\u00a0call,\u00a0and you may,<br \/>\nhow will you react?<\/p>\n<p>While it would be wonderful to think we<br \/>\nare all suave enough to answer the question<br \/>\nthe \u2018jury\u2019 disguised as the media has thrown at<br \/>\nyou.\u00a0Are you ready?<\/p>\n<p>Being interviewed by the media can be<br \/>\nlikened to being an expert witness in a court-<br \/>\nroom.\u00a0As with the courtroom, work knowledge<br \/>\nand preparation are key.\u00a0The knowledge part we <\/p>\n<p>have nailed.\u00a0On valuation and real estate subject<br \/>\nmatters, we are the ones in the room with the<br \/>\nanswer.\u00a0Our expertise is the reason we have been<br \/>\ncontacted in the first place.<\/p>\n<p>Regardless of the media outlet that has<br \/>\nmade the call,\u00a0you can always buy time before<br \/>\nresponding.\u00a0While the media certainly has<br \/>\nspecific deadlines, there is always an opportunity<br \/>\nto get yourself organized and ensure that the<br \/>\ninterview is on your terms.\u00a0 <\/p>\n<p>Once you have stated your willingness to<br \/>\nparticipate and be the source for the article, news<br \/>\npiece or\u00a0segment,\u00a0you\u00a0simply set a specific time<br \/>\nto\u00a0conduct the interview.\u00a0various media outlets<br \/>\nhave a range of deadline requirements.\u00a0Typically,<br \/>\nprint media has\u00a0more liberal time constraints<br \/>\nthan the 6 o\u2019clock news.\u00a0So, while you may\u00a0not<br \/>\nhave days or even hours to compose yourself, you<br \/>\ncan carve out a few minutes.<\/p>\n<p>In the moments after you have\u00a0taken<br \/>\nyour first call, you should be calling AIC\u2019s<br \/>\nnational\u00a0Director of Marketing &#038; Communica-<br \/>\ntions,\u00a0Joanne Charlebois. She can be reached at<br \/>\n(613) 234-6533 x 224 or (613) 791-5814 (cell).<br \/>\nShe will make your call her first priority and<br \/>\nprovide you the tools you need with the key<br \/>\nphraseology and consistent messaging to best<br \/>\nrepresent yourself and\u00a0our profession.\u00a0She will<br \/>\nalso give you tips that will put you at ease\u00a0in a<br \/>\nhurry and give you the appropriate confidence<br \/>\nthat will result in a\u00a0more polished interview.<\/p>\n<p>So, while the prospect of putting yourself out<br \/>\nthere might be daunting,\u00a0the ability to\u00a0comfortably<br \/>\nspeak publicly and allow your knowledge to shine is<br \/>\na valuable skill.<\/p>\n<p>Getting\u00a0\u2018the call\u2019\u00a0is a privilege and is to be<br \/>\nseized.\u00a0It is an opportunity\u00a0provided to\u00a0you and<br \/>\nyour profession.\u00a0In recent years,\u00a0I was interviewed<br \/>\nby a host of a national television program.\u00a0This<br \/>\nwas a filmed event and, while I was informed in <\/p>\n<p>advance of the interview\u2019s focus, I had no idea what<br \/>\nthe questions posed would be.\u00a0The host wanted<br \/>\nto keep the dialogue\u00a0\u2018fresh,\u2019 and did not want\u00a0it to<br \/>\nappear rehearsed.\u00a0Good on paper, but hard on the<br \/>\ninterviewee.<\/p>\n<p>In that experience, the interview was conducted<br \/>\nand filmed, however,\u00a0the result, in my opinion, was<br \/>\nless\u00a0than impressive and certainly not informative.\u00a0I<br \/>\nassumed the interviewee, director and everyone else<br \/>\non the set was\u00a0similarly unimpressed. However, no<br \/>\none took any action, so I expressed my opinion\u00a0that<br \/>\nthe quality could be improved and another take was<br \/>\ndone with more positive results.\u00a0This is an example<br \/>\nof how,\u00a0as a participant, you have the\u00a0ability to give<br \/>\ninput in the process and, to a degree, control\u00a0the<br \/>\nresults.\u00a0Everyone\u00a0is looking for the same outcome,\u00a0a<br \/>\nquality product.\u00a0 \u00a0\u00a0<\/p>\n<p>Our AIC team of respondents to media requests<br \/>\nis growing, with media training\u00a0being held for our<br \/>\nmembers in conjunction with the national confer-<br \/>\nence and at chapter or provincial affiliate events over<br \/>\nthe past several years.\u00a0It is mandatory for the Board<br \/>\nto participate in this training and, as well, many of<br \/>\nthe provincial presidents have participated in the<br \/>\nsessions as well.\u00a0 <\/p>\n<p>As media opportunities are being created,<br \/>\nwe welcome all who are interested in joining the<br \/>\nteam to help put AIC on the media map. <\/p>\n<p>B<\/p>\n<p>mailto:communications@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 27<br \/>\nclick here to return to table 0f contents<\/p>\n<p>By Carole Cowper, AACI<br \/>\nChair, Research &#038; Development Committee<\/p>\n<p>Research and Development<\/p>\n<p>R&#038;D focuses on timely topics<\/p>\n<p>fter a year as chair of<br \/>\nthe Research and<br \/>\nDevelopment (R &#038; <\/p>\n<p>D) Committee, I am proud to<br \/>\nreport that the R &#038; D Committee<br \/>\ncollectively has brought a lot of<br \/>\nvery positive contributions to the<br \/>\nvirtual table which we gather<br \/>\naround during our conference<br \/>\ncalls. We were fortunate to all be<br \/>\nable to attend the AGM in victoria<br \/>\nthis year, where the virtual table<br \/>\nbecame a real one for the<br \/>\nfirst time in our short<br \/>\nexistence. <\/p>\n<p>Our<br \/>\ncommittee<br \/>\ngoal is<br \/>\ntwofold:<br \/>\nfirst, to<br \/>\nprovide you<br \/>\nwith useful information which will help support<br \/>\nyou and improve your services; and second,<br \/>\nto raise the profile of the Appraisal Institute of<br \/>\nCanada (AIC) and its members in Canada and<br \/>\nworldwide. We consider both to be equally<br \/>\nimportant.<\/p>\n<p>Our focus so far has been on the topics<br \/>\nwhich are current and which we feel lack clear<br \/>\ndirection as they apply to Canadian real estate.<br \/>\nThese include, but are not limited to: <\/p>\n<p>\u2022 providing guidance on sustainable\/green<br \/>\nbuildings, <\/p>\n<p>\u2022 enhancing RENOvA,<br \/>\n\u2022 improving the adjustment processes, and<br \/>\n\u2022 looking at energy efficiency and value.<br \/>\nWe have also met or initiated contact<br \/>\nwith several organizations with a view<br \/>\nto encouraging more cross-consultation\/<br \/>\nparticipation and developing partnership<br \/>\nopportunities. This is important because not<br \/>\nonly does it maximize our resources, but it adds<br \/>\ncredibility to the research\/studies which will be<br \/>\ncommissioned and published. <\/p>\n<p>In victoria, we had the opportunity to meet<br \/>\nwith representatives from the Investigating<br \/>\nand the Marketing and Communications<br \/>\ncommittees. They brought some great insight<br \/>\nto our discussions and helped us to ensure that<br \/>\nwe were on track to provide what the members <\/p>\n<p>need. But, and there always is a \u2018but,\u2019<br \/>\nwe cannot, nor do we want, to work in<br \/>\nisolation. We need to hear from you, the<br \/>\nmembers, to ensure that we are on the<br \/>\nright track. To this end, you will receive an<br \/>\nemail asking you to participate in a short<br \/>\nonline survey in the next 4-6 weeks. This<br \/>\nsurvey will ask you to do two things:<br \/>\n1. Rank how useful you feel the topics<br \/>\nwhich the committee has identified<br \/>\nactually are to you. <\/p>\n<p>2. If there is something missing from<br \/>\nour list, tell us what it is and <\/p>\n<p>why it would meet the goal<br \/>\nlisted in the second <\/p>\n<p>paragraph of this<br \/>\narticle.<br \/>\nSo, please<br \/>\nstart thinking <\/p>\n<p>about this and<br \/>\nparticipate in the <\/p>\n<p>survey when you receive the email; we have<br \/>\na very active group on our committee and we<br \/>\nare asking for your guidance to ensure that we<br \/>\nsupport you. <\/p>\n<p>A<\/p>\n<p>Research and Development<br \/>\nCommittee<br \/>\nCarole Cowper, AACI \u2013 Chair<br \/>\nKeith Goodwin, AACI, Fellow<br \/>\nGlen Power, AACI<br \/>\nJane Londerville, AACI<br \/>\nLorne Mikulik, AACI<br \/>\nTo contact this committee, email:<br \/>\nr&#038;d@aicanada.ca<\/p>\n<p>\u201cWe are asking <\/p>\n<p>for your guidance<br \/>\nto ensure that we <\/p>\n<p>support you.\u201d<\/p>\n<p>mailto:r&#038;d@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada28<br \/>\nclick here to return to table 0f contents<\/p>\n<p>CRA \u2013 Scope Creep<\/p>\n<p>Standards<\/p>\n<p>he Standards Committee has been<br \/>\nasked to provide comments on what is<br \/>\nbeing referred to as Scope Creep, i.e., <\/p>\n<p>CRAs signing reports outside their scope of<br \/>\npractice. Please note that this is not a response<br \/>\nto recent events regarding the CRA designa-<br \/>\ntion. This is a situation which has existed for<br \/>\nas long as the CRA designation has existed. It<br \/>\nis the source of many complaints and must be<br \/>\naddressed because it is becoming very wide<br \/>\nspread. This article may result in feedback to<br \/>\nthe Standards Committee and we will respond<br \/>\naccordingly or pass your comments and con-<br \/>\ncerns on to another committee or the Board<br \/>\nof Directors, if deemed appropriate. We have<br \/>\ntaken a Q &#038; A approach to this article.<\/p>\n<p>First, here are the relevant sections of the<br \/>\nStandards which set the parameters for the types<br \/>\nof reports a CRA can sign. Per CUSPAP 2010:<br \/>\n&#8211; 5.5.2 It is unethical for CRA members to use <\/p>\n<p>that designation except in connection with<br \/>\nthe appraisal, review or consulting on indi-<br \/>\nvidual undeveloped residential dwelling sites<br \/>\nand of dwellings containing not more than<br \/>\nfour (4) self-contained family housing units;<br \/>\n[see 12.35]<\/p>\n<p>&#8211; 5.5.3 It is unethical for CRA members to sign<br \/>\nappraisal, review or consulting reports on<br \/>\nproperties other than those referred to above,<br \/>\nunless the report is co-signed by an AACI;<\/p>\n<p>&#8211; 12.35.1 In determining limits placed on a CRA<br \/>\nmember in undertaking an assignment, the<br \/>\ntest lies in the highest and best use &#8211; actual or<br \/>\nassumed &#8211; of the property being appraised.<\/p>\n<p>The fact is, we receive many questions or chal-<br \/>\nlenges with respect to what should be fairly<br \/>\nblack and white interpretations. Examples of<br \/>\ncommon questions:<\/p>\n<p>Q: If you can appraise a four-plex building, why<br \/>\nnot an undeveloped parcel of land which can<br \/>\nbe subdivided into four individual build-<br \/>\ning lots, i.e., its highest and best use is for<br \/>\nsubdivision. <\/p>\n<p>A: In this case, the answer is NO because the<br \/>\nStandards say you cannot. The interpreta-<br \/>\ntion of 5.5.2 is clear in that it says \u201cindividual<br \/>\nundeveloped residential dwelling sites\u2026;\u201d not<br \/>\nland with subdivision potential.<\/p>\n<p>Q: If you can appraise a four-plex, can you<br \/>\nappraise a lot that can be developed with a<br \/>\nfour-plex?  <\/p>\n<p>A: In this case, YES. Continuing with 5.5.2: \u201cindi-<br \/>\nvidual undeveloped residential dwelling sites<br \/>\nand of dwellings containing not more than four<br \/>\n(4) self-contained family housing units.\u201d In this<br \/>\ncase, the key is the use of the word \u201cand.\u201d The<br \/>\ninterpretation is that the individual undevel-<br \/>\noped site will contain one structure with not<br \/>\nmore than four units.<\/p>\n<p>Q: What about a four-plex with one unit having<br \/>\nan in-law suite?<\/p>\n<p>A: The test here is how many self-contained<br \/>\nfamily housing units exist. Is an in-law suite a<br \/>\nself contained family unit? If the interpretation<br \/>\nis yes and it results in a fifth unit, you cannot<br \/>\nsign this report as a CRA. We also rely on the<br \/>\nreasonable appraiser rule, i.e., what would the<br \/>\nreasonable appraiser do? Keep in mind the<br \/>\nreasonable appraiser is expected to act within<br \/>\nthe Standards and not push the envelope at<br \/>\nevery opportunity. There are also questions of<br \/>\na legal nature in some jurisdictions, but that<br \/>\nis another issue. If you value a component of<br \/>\na property and that component is not a legal<br \/>\nuse, you likely have a bigger problem than<br \/>\nscope creep.<\/p>\n<p>Q: Can I appraise a rooming house, after all, it is<br \/>\none big unit?<\/p>\n<p>A: Again, \u201cself-contained family housing units.\u201d<br \/>\nA rooming house is hard pressed to qualify<br \/>\nas a family housing unit. The interpreta-<br \/>\ntion is that you cannot sign this report as a<br \/>\nCRA. However, one could suggest that, if the<br \/>\nrooming house has four bedrooms, a CRA can<br \/>\nappraise it. In this case, we would agree, since<br \/>\nthe property has not been significantly altered<br \/>\nand its highest and best use could be that of a<br \/>\nsingle-family dwelling. Again, we refer to the<br \/>\nreasonable appraiser.<\/p>\n<p>Q: What do we do when a lender requires a<br \/>\nhypothetical five-acre parcel or similar, when<br \/>\nthe actual property size is much larger?<\/p>\n<p>A: Great question, but let us really complicate<br \/>\nthings. Some CRAs are signing reports as resi-<br \/>\ndences, which may include agricultural lands,<br \/>\ncommercial property, a vineyard, or similar.<br \/>\nThe lender asks for a value with a five-acre<br \/>\nparcel, may also ask the person to disregard<br \/>\nthe remainder of what is there, and call it a<br \/>\nhouse so that they can do a residential loan.<br \/>\nThey may also ask that you not use the term<br \/>\n\u2018hypothetical\u2019 in qualifying your value and they<br \/>\nmay ask that you disregard any legal issues<br \/>\nthat may not permit subdivision. <\/p>\n<p>The fact is, if you are asked to appraise some-<br \/>\nthing that is not there, it is hypothetical and must<br \/>\nbe stated as such. An appraiser cannot accept an<br \/>\nassignment which causes him\/her to breach the<br \/>\nStandards. <\/p>\n<p>The situation can then be further complicated<br \/>\nif you cannot find comparables which sold with<br \/>\nfive acres (or reasonably similar conditions), so<br \/>\nthat you must rely on sales of properties with say<br \/>\n100 or 200 acres; and then make adjustments <\/p>\n<p>T<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 29<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Standards Committee<br \/>\nBrian varner, AACI \u2013 Chair<br \/>\nIain Hyslop, AACI<br \/>\nChris Perret, AACI<br \/>\nLouis Poirier, AACI<br \/>\nDan Brewer, AACI<br \/>\nTo contact this committee, email:<br \/>\nstandards@aicanada.ca<\/p>\n<p>that are not residential in nature to refine your<br \/>\nanalysis to the five-acre requirement \u2013 keeping<br \/>\nin mind that highest and best use extends to the<br \/>\ncomparables and not just the subject. <\/p>\n<p>The answer here is very clear in that the CRA<br \/>\ncannot sign this report unless it is identified as<br \/>\nhypothetical and meaningful comparables are<br \/>\nfound. It is not to say that the rationale is wrong,<br \/>\nor that such an analysis cannot be completed, it<br \/>\nis simply outside the scope of what a CRA can<br \/>\nsign per CUSPAP, if it is not properly identified as<br \/>\na hypothetical situation. If it smells like a farm, it<br \/>\nprobably is a farm; no disrespect intended!<\/p>\n<p>Also, it should be clear that, if a hypothetical<br \/>\nsituation is required, the appraisal must be quali-<br \/>\nfied as such. This applies to everyone. That being<br \/>\nsaid, if a hypothetical situation is specified, this <\/p>\n<p>may include a hypothetical highest and best use,<br \/>\nwhich is OK. However, it should be stated that<br \/>\nthe actual HABU may be different. <\/p>\n<p>Summary<br \/>\nOur Standards are not in place to limit a person\u2019s<br \/>\nability to earn a living. CUSPAP is meant to help<br \/>\nour members do good work and be recognized as<br \/>\nactually having standards. The CRA, i.e., Canadian<br \/>\nResidential Appraiser designation is a residential<br \/>\nspecialty, however, for multi-residential projects<br \/>\ngreater than four units, agricultural, commercial<br \/>\nor industrial properties, a CRA must partner with<br \/>\nan AACI with experience in those areas.<\/p>\n<p>The rules that guide the CRA in terms of what<br \/>\nreports they can sign alone and what reports<br \/>\nrequire a co-signer are not up to the CRA or the <\/p>\n<p>client to interpret or bend. The Standards are clear<br \/>\nand must be adhered to. As members, we accept<br \/>\nthese as conditions to being granted the use of<br \/>\nour respective designations.   <\/p>\n<p>OUr COnCern FOr the environment<br \/>\nIS MORE THAN JUST TALK<\/p>\n<p>As we continue to deliver valuable information through the pages of this magazine, in a<br \/>\nprinted format that is appealing, reader-friendly and not lost in the proliferation of electronic <\/p>\n<p>messages that are bombarding our senses, we are also well aware of the need to be respectful<br \/>\nof our environment. That is why we are committed to publishing the magazine in the most<br \/>\nenvironmentally-friendly process possible. here is what we mean:<\/p>\n<p>  We use lighter publication stock that consists of recycled paper provided by an FSC Certified<br \/>\nsupplier. This Forest Stewardship Council (FSC) standard ensures that our paper comes from <\/p>\n<p>efficiently managed forests with proper replanting programs that make this a reneWABLe and<br \/>\nSUSTAInABLe resource.<\/p>\n<p>  Our computer-to-plate technology reduces the amount of chemistry required to create plates for the printing<br \/>\nprocess. The resulting chemistry is neutralized to the extent that it can be safely discharged to the drain.<\/p>\n<p>  We use vegetable oil-based inks to print the magazine. This means that we are not using resource-<br \/>\ndepleting   petroleum-based ink products and that the subsequent recycling of the paper in this magazine is <\/p>\n<p>much more environment friendly.<\/p>\n<p>  During the printing process, we use a solvent recycling system that separates the water from the recovered solvents<br \/>\n     and leaves only about 5% residue. This results in reduced solvent usage, handling and hazardous hauling.  <\/p>\n<p>  We ensure that an efficient recycling program is used for all printing plates and all waste paper.<\/p>\n<p>  Within the pages of each issue, we actively encourage our readers to reUSe and reCYCLe.<\/p>\n<p>  In order to reduce our carbon footprint on the planet, we utilize a carbon offset program in conjunction with<br \/>\n     any air travel we undertake  related to our publishing responsibilities for the magazine. <\/p>\n<p>So enjoy this magazine&#8230;and keep thinking green.<\/p>\n<p>mailto:standards@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada30<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Highest and best use analysis<br \/>\nBy Paul Beckwith, AACI<\/p>\n<p>Member, Investigating Committee<\/p>\n<p>Investigating<\/p>\n<p>e all know that highest and<br \/>\nbest use (H&#038;BU) analysis is<br \/>\nthe foundation of any market <\/p>\n<p>value estimate, and has an important and practical<br \/>\napplication within our Standards rules. Paying a little<br \/>\nmore attention to H&#038;BU will better our profession<br \/>\nas a whole, and help members prepare improved<br \/>\nreports. Through all of this, we will help clients<br \/>\nunderstand the nature of our appraisal or consulting<br \/>\nassignments which may result in a reduction in their<br \/>\nperceived need to lodge complaints. <\/p>\n<p>The AIC Consolidated Regulations are quite<br \/>\nclear in outlining the two goals of our professional<br \/>\npractice process. The first goal is to educate our<br \/>\nmembers to prevent reoccurrence of situations<br \/>\nthat essentially motivate people to complain, and<br \/>\nthe second goal is to ensure procedural fairness<br \/>\nthroughout the complaint investigation and the<br \/>\ndisciplinary process. From time to time, we are<br \/>\nasked to investigate complaints that essentially<br \/>\nrevolve around the matter of H&#038;BU. <\/p>\n<p>Client motivations may appear to defy<br \/>\nhighest and best use determinations, but meet the<br \/>\ncriteria established by the client. Understanding the<br \/>\nowner\u2019s intended use for the subject property is<br \/>\na critical step in the art of appraisal reporting. The<br \/>\nbest time to address this is when you are prepar-<br \/>\ning your letter of engagement and, if necessary,<br \/>\ndisclose this information in the report, if it is a critical<br \/>\nassumption. <\/p>\n<p>A quick reference table based on the Canadian<br \/>\nUniform Standards of Professional Practice version<br \/>\ndated 01\/01\/2008 (CUSPAP) has been included as<br \/>\npart of this article for future reference. You may wish<br \/>\nto consider making a copy for personal use.<\/p>\n<p>This purpose of this article is to discuss an<br \/>\ninvestigation file that provides a practical example<br \/>\nof the importance of highest and best use analysis<br \/>\nin appraisal practice. In all cases this analysis: <\/p>\n<p>W<br \/>\nDefinition 2.8: \u201cthe reasonably probable and legal use of property, that is physically <\/p>\n<p>possible, appropriately supported, and financially feasible, and that results<br \/>\nin the highest value.\u201d<\/p>\n<p>Appraisal Standard<br \/>\nrule:<\/p>\n<p>6.2.13: \u201cstate the existing use and the use reflected in the appraisal.\u201d<\/p>\n<p>6.2.14:  \u201cdefine and resolve the highest and best use.\u201d<\/p>\n<p>Appraisal Standard<br \/>\nComments<\/p>\n<p>7.14: \u201cthe use of the real estate existing as of the effective date of the<br \/>\nappraisal must be included to distinguish the use from the highest and<br \/>\nbest use.\u201d <\/p>\n<p>7.15. \u201cthe report must contain the appraiser\u2019s opinion as to the highest<br \/>\nand best use of the real estate, unless an opinion as to the highest and<br \/>\nbest use is irrelevant. If the purpose of the assignment is market value, the<br \/>\nappraiser\u2019s support and rational for the opinion of the highest and best use<br \/>\nis required. The appraiser\u2019s report must be provided in the depth and detail<br \/>\nrequired by the significance of to the appraisal, based on relevant legal,<br \/>\nphysical and economic factors.<br \/>\nAs land is usually appraised as though vacant and available for develop-<br \/>\nment to its highest and best use the opinions are required both as to:<\/p>\n<p>7.15.1i: the land as if vacant, and;<\/p>\n<p>7.15.1. ii: the property, if improved<\/p>\n<p>Practice notes 12.34.1: \u201cThat reasonably probable and legal use of vacant land or an<br \/>\nimproved property which is physically possible, appropriately supported,<br \/>\nfinancially feasible, and that results in the highest value.\u201d<\/p>\n<p>12.34.2: \u201cHighest and best use of a property is an economic concept that<br \/>\nmeasures the interaction of four criteria: legal permissibility, physical pos-<br \/>\nsibility, financial feasibility, and maximum profitability.\u201d<\/p>\n<p>12.34.3: \u201cEstimating the highest and best use of a property is a critical<br \/>\nappraisal component that provides valuation context within which market<br \/>\nparticipants and appraisers select the valuation context within which<br \/>\nmarket participants and appraisers select comparable market information.\u201d<\/p>\n<p>The Standards highest and best use<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 31<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Investigating Committee<br \/>\nDarrell Thorvaldson, AACI \u2013 Chair<br \/>\nMike Schulkowsky, AACI<br \/>\nStan Jugovic, AACI<br \/>\nGerry Gehlen, AACI<br \/>\nPaul Beckwith, AACI<br \/>\nJoe Kireta, AACI<br \/>\nDeana Halladay, CRA<br \/>\nTo contact this committee, email:<br \/>\ninvestigating@aicanada.ca<\/p>\n<p>\u2022 informs selection of comparable sales and market<br \/>\nvalue estimates, and<\/p>\n<p>\u2022 must meet minimum CUSPAP requirements.<br \/>\nA recent complaint to AIC alleged that an appraisal<br \/>\nreport completed by a member did not meet the<br \/>\nStandards because:<br \/>\n\u2022 relevant sales and listing history were not <\/p>\n<p>reported,<br \/>\n\u2022 selection of comparable sales was misleading, and<br \/>\n\u2022 market value estimate was too high.<br \/>\nThe mission of the Investigating Committee is to<br \/>\ncomplete a fact finding investigation and determine<br \/>\nif the member met the Standards in the preparation<br \/>\nof the appraisal report. The investigation process in<br \/>\nthis instance determined the following:<br \/>\n\u2022 Subject property comprises approximately 59 <\/p>\n<p>acres of vacant land, located in an agricultural<br \/>\narea, with river frontage. <\/p>\n<p>\u2022 Subject property had been listed for sale, within<br \/>\none year of the effective date of the appraisal, on<br \/>\na local Multiple Listing Sale Service for $285K.<br \/>\nThe listing expired and the property did not sell.<br \/>\nMember failed to check MLS records and was not<br \/>\naware of this information.<\/p>\n<p>\u2022 Subject property sold about four months later for<br \/>\napproximately $800,000 to a property developer.<br \/>\nThe member reported this sales history in the<br \/>\nappraisal report.<\/p>\n<p>\u2022 The effective date of the appraisal was about six<br \/>\nmonths after the reported sale: <\/p>\n<p>&#8211; highest and best use of property to be<br \/>\nshort-term holding development property,<br \/>\nand <\/p>\n<p>&#8211; market value estimated to be $1,000,000.<br \/>\n\u2022 Intended use of the appraisal was to secure <\/p>\n<p>mortgage financing.<br \/>\n\u2022 Mortgage loan advance was completed based <\/p>\n<p>shortly thereafter.<br \/>\n\u2022 About one year later mortgage foreclosure <\/p>\n<p>proceedings commenced.<br \/>\n\u2022 Lender requisitioned two separate appraisals of <\/p>\n<p>subject property and their estimates of market<br \/>\nvalue were significantly lower ranging from<br \/>\n$75,000 to $335,000.<\/p>\n<p>\u2022 Shortly thereafter, lender lodged a complaint<br \/>\nwith AIC.<\/p>\n<p>Differences in the H&#038;BU analysis and<br \/>\nselection of comparable sales led to four different<br \/>\nmarket value estimates for the same property. <\/p>\n<p>The listing realtor initially marketed the subject<br \/>\nproperty as a prospective location of a luxury home<br \/>\n(estimated H&#038;BU) and it did not sell for $285,000.<br \/>\nHowever, the same property was then marketed as<br \/>\na potential recreational development property with<br \/>\nsubdivision potential. Based on this H&#038;BU, it report-<br \/>\nedly sold for $800,000 shortly thereafter, and, based<br \/>\non this H&#038;BU later that year, it was appraised with<br \/>\nan estimated market value of $1,000,000.<\/p>\n<p>Market conditions deteriorated and, about<br \/>\none year later, the same property went into<br \/>\nforeclosure. This time, different appraisers did<br \/>\nnot agree with the former H&#038;BU estimate and<br \/>\nselected and used different criteria to select<br \/>\nmarket comparable sales. Their market value<br \/>\nestimates were significantly lower.<\/p>\n<p>Vacant land H&#038;BU analysis is extremely<br \/>\nimportant in appraisal reporting because the market<br \/>\nvalue estimate depends entirely on the nature of<br \/>\nthe present or anticipated use for it according to the<br \/>\nconcept of surplus productivity. The H&#038;BU analysis<br \/>\nand underlying assumptions determine the selec-<br \/>\ntion of comparable sales and ultimately determine<br \/>\nthe market value estimate. <\/p>\n<p>The important part of the discussion of this<br \/>\nrecent file is that the investigation of the complaint<br \/>\nfocused on consideration of H&#038;BU analysis which<br \/>\ninformed the selection of comparable sales based<br \/>\non the Standards. <\/p>\n<p>Appraisal theory teaches that the market<br \/>\nvalue estimate of the property will depend on the<br \/>\nH&#038;BU analysis and underlying assumptions made<br \/>\nby the appraiser and it informs and identifies the<br \/>\nselection of comparable properties. The above case<br \/>\nstudy proves this and we all can learn from it. <\/p>\n<p>The importance of going over the fundamentals<br \/>\nof H&#038;BU cannot be overstated, nor can it be read<br \/>\nby our members too many times. We offer the fol-<br \/>\nlowing points and excerpts from the Standards for <\/p>\n<p>your review and consideration as you carry out your<br \/>\nprofessional responsibilities:<\/p>\n<p>Point #1: Criteria to consider in an H&#038;BU<br \/>\nanalysis include first both tests of legal permis-<br \/>\nsibility and physical possibility. Only when<br \/>\nthere is reasonable probability that the H&#038;BU is<br \/>\nlegally permissible and physically possible can<br \/>\nanalyses continue.<\/p>\n<p>Point #2: The test of financial feasibil-<br \/>\nity must be supportable by an analysis of<br \/>\nmarket demand for the proposed land use.<br \/>\nIf the net revenue is deemed to be sufficient to sat-<br \/>\nisfy the required market return on the investment<br \/>\nand provide a requisite return on the land, the use<br \/>\nis financially feasible. Maximum profitability<br \/>\nis the concept that selects one of the financially<br \/>\nfeasible uses that produces the highest residual land<br \/>\nvalue and that use is the H&#038;BU.<\/p>\n<p>Point #3: Feasibility studies are fre-<br \/>\nquently confused with H&#038;BU studies. Feasi-<br \/>\nbility studies focus on specific investment objectives<br \/>\nand criteria established by decision makers to<br \/>\ndetermine whether a given combination of factors<br \/>\nmeet their minimum investment objectives. <\/p>\n<p>mailto:investigating@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada32<br \/>\nclick here to return to table 0f contents<\/p>\n<p>By Alfred Mullally, AACI<br \/>\nBoard Liaison, Professional Qualifications and Competency Committee<\/p>\n<p>Professional Qualifications<\/p>\n<p>Professionalism<br \/>\nwithin a diverse membership<\/p>\n<p>he Appraisal Institute of Canada (AIC)<br \/>\nenjoys a diverse membership working<br \/>\nin many specialized areas, but, primar-<\/p>\n<p>ily, the membership can be segmented into<br \/>\ntwo quite distinct groups \u2013 fee and non-fee<br \/>\nmembers. While the majority of fee members<br \/>\nare engaged in private practice, most of those<br \/>\nin the non-fee category are employed with<br \/>\npublic and large private sector organizations.<br \/>\nThe dissimilarities of these two groups not-<br \/>\nwithstanding, they are unified though the need<br \/>\nand requirement to be qualified and recognized<br \/>\nvia the three \u2018E\u2019s\u2019 \u2013 education, experience and<br \/>\nexamination. One of the benefits of this underly-<br \/>\ning unified foundation is the portability of the<br \/>\ndesignation, which permits AIC members to<br \/>\nestablish a career in private practice, then sub-<br \/>\nsequently migrate to the public sector or a large<br \/>\nprivate sector organization, or to take the reverse<br \/>\njourney with their career as they move into<br \/>\nprivate practice after their work as an employee<br \/>\nof a larger public or private sector organization.<\/p>\n<p>I have been fortunate to be a non-fee<br \/>\nmember of the AIC for over 20 years. When I first<br \/>\noffered to write this article, I thought back to my<br \/>\nfirst volunteer experience with the Nova Scotia<br \/>\nReal Estate Appraisers Association in March of<br \/>\n2002, when I had the opportunity to serve as<br \/>\nChair for the Institution Liaison Committee. This<br \/>\ncommittee\u2019s mandate is to convey to members<br \/>\nin Nova Scotia who are not in private practice<br \/>\nthe advantages of belonging to a professional<br \/>\norganization, such as the AIC, and to encour-<br \/>\nage them to become more involved in the<br \/>\nreal-property profession and with the provincial <\/p>\n<p>and national organizations, as well as to better<br \/>\naddress the interests and concerns of those indi-<br \/>\nviduals who do not work in the private practice<br \/>\nenvironment. I believe this mandate is still valid<br \/>\ntoday for professional members outside private<br \/>\npractice in every province across the country. At<br \/>\nthat time, we used, and still use, \u2018Institution\u2019 as<br \/>\nan alternative definition for non-fee members<br \/>\nserving on this committee. However, I personally<br \/>\nbelieve that neither of these \u2018definitions\u2019 needs to<br \/>\nbe used, with the exception  of their applicability<br \/>\nfor insurance purposes.<\/p>\n<p>As of July 2010, there are 1,168 non-fee<br \/>\nmembers, representing 27% of our total active<br \/>\nmembership of 4,307.<\/p>\n<p>Of the 859 designated non-fee members,<br \/>\n633 hold the AACI designation, and 226 are CRA<br \/>\nmembers. <\/p>\n<p>It is interesting to note that non-fee members<br \/>\nrepresent 37% of the AACI population.<\/p>\n<p>Similarly, looking at our total CRA member-<br \/>\nship, 17% of them are non-fee.<\/p>\n<p>As well, almost half of the current AIC<br \/>\nBoard of Directors \u2013 six of the 14, or 43% \u2013<br \/>\nare employees of public and private sector<br \/>\norganizations. <\/p>\n<p>AIC non-fee members are very active across<br \/>\nthe country, volunteering at the provincial,<br \/>\nnational and international levels to help raise<br \/>\nawareness of the advantages of working with<br \/>\nAIC designated members and the high standards<br \/>\nand professionalism they contribute. We interact<br \/>\nregularly with our private practice fee colleagues<br \/>\nin business, volunteer and social environments,<br \/>\nuniting under the common umbrella of respect <\/p>\n<p>for our professionalism as AIC members.<br \/>\nAs employees of public and private sector <\/p>\n<p>organizations, AIC non-fee members hold a<br \/>\nvariety of positions outside the typical private<br \/>\npractice appraisal domain, with the majority<br \/>\nworking in the three levels of government, the<br \/>\nremaining being employed, for example, by<br \/>\nbanks, Crown Corporations, various utilities, farm<br \/>\nboards and port authorities. The work we do<br \/>\nincludes mass appraisal assessments, valua-<br \/>\ntion audits for federal payments in lieu of taxes,<br \/>\nproperty management, leasing for government,<br \/>\nacquisitions and disposals, asset management<br \/>\nand age-life studies \u2013 to name a few. At the<br \/>\nend of the day, we all abide by AIC\u2019s Mission<br \/>\nStatement \u201cto promote and support members in<br \/>\nproviding high quality property advisory services<br \/>\nfor the benefit of the public.\u201d<\/p>\n<p>In my experience, the relationship between<br \/>\nprivate practice and employees of public and<br \/>\nprivate sector organizations can be described<br \/>\nas that of colleagues, peers and mentors, even<br \/>\nthough occasional circumstances may intro-<br \/>\nduce the hint of an adversarial approach in the<br \/>\nbusiness dealings between the two groups. For<br \/>\nexample, when I was working with Nova Scotia<br \/>\nAssessment, I sat across the table from desig-<br \/>\nnated private practice members in Appeal Court.<br \/>\nRegardless of the outcome, we parted ways<br \/>\nrespecting each other\u2019s professionalism.<\/p>\n<p>It is encouraging to recognize that the three<br \/>\nlevels of government usually require a first-tier<br \/>\nAIC professional designation for public sector<br \/>\nemployees as a minimum qualification for those<br \/>\nwho wish to be employed in the real-property <\/p>\n<p>T<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 33<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Professional Qualifications<br \/>\nand Competency Committee<br \/>\nCharles Johnstone, AACI \u2013 Chair<br \/>\nBrad Brewster, AACI<br \/>\nRoland Mayr, AACI<br \/>\nJeff Godfrey, AACI<br \/>\nAlfred Mullally, AACI<br \/>\nJanice O\u2019Brien, ED, AIC &#8211; BC<br \/>\nTo contact this committee, email:<br \/>\npqcc@aicanada.ca<\/p>\n<p>field. In Nova Scotia, the Acquisition and Dispos-<br \/>\nals Division with Transportation and Infrastruc-<br \/>\nture Renewal is legislated under the Expropriation<br \/>\nAct to require that all appraisal reports for expro-<br \/>\npriation purposes follow and meet the require-<br \/>\nments and standards adopted by the AIC. Clearly,<br \/>\nthis reflects the provincial government\u2019s recogni-<br \/>\ntion of the high standards and professional ethics<br \/>\neach of our members are obligated to follow. This<br \/>\nis further reinforced by the observation made by<br \/>\nSamuel A. Martin: \u201cgovernment departments as<br \/>\ndiverse as housing, veterans affairs, public works,<br \/>\ntrade and commerce, and, of course, taxation,<br \/>\nall require expert staff to render opinions on the<br \/>\nvalue of real property to protect the public inter-<br \/>\nest in transactions with the private sector.\u201d1<\/p>\n<p>It is understood by all members across<br \/>\nCanada that the AIC enjoys a diversified member-<\/p>\n<p>ship of first-tier real property professionals, AACI,<br \/>\nCRA, Candidates and Student members, who<br \/>\nhave chosen to be either in a private practice or<br \/>\nemployees of public and private sector organiza-<br \/>\ntions. In the final analysis, it is incumbent upon<br \/>\nall of our members that they conduct their work<br \/>\nwith a professional duty to protect the public<br \/>\nas mandated by the AIC, which supports all AIC<br \/>\nmembers equally. <\/p>\n<p>End note<br \/>\n1  The History of the Appraisal Institute of Canada\/<\/p>\n<p>Institut Canadien des \u00c9valuateurs 1938 \u2013 1988, Samuel<br \/>\nA. Martin (page 23).  Dr. Samuel A. Martin of the<br \/>\nUniversity of Western Ontario in London, Ontario,<br \/>\nauthor of Fifty Years of Dedication \u2013 The History of the<br \/>\nAppraisal Institute of Canada, was a long-time friend<br \/>\nof the Institute and traveled the length and breadth of<br \/>\nCanada conducting research to write this publication.<\/p>\n<p>AIC Membership Total = 4,307<\/p>\n<p>3,139<\/p>\n<p>1,168<\/p>\n<p>Total AACI Membership  = 1,702<\/p>\n<p>1,069<\/p>\n<p>633<\/p>\n<p>Non-Fee Designated Members = 859<\/p>\n<p>633<\/p>\n<p>226<\/p>\n<p>Total CRA Members = 1,319<\/p>\n<p>1,093<\/p>\n<p>226<\/p>\n<p>Non-Fee Members 27% Fee Members 73% Non-Fee AACI Members 74%      Non-Fee CRA Members 26%<\/p>\n<p>AACI Non-Fee Members 37% AACI Fee Members 63% CRA Non-Fee Members 17% CRA Fee Members 83%<\/p>\n<p>mailto:pqcc@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada34<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Conflicts and corrections<br \/>\nBy Pat Cooper, AACI<\/p>\n<p>Member, Adjudicating Committee <\/p>\n<p>Adjudicating<\/p>\n<p>Adjudicating Committee<br \/>\nJohn Ingram, AACI \u2013 Chair<br \/>\nvesa Jarvela, AACI<br \/>\nMichael Wootton, AACI<br \/>\nPat Cooper, AACI<br \/>\nKenneth Smith, AACI<br \/>\nMichael Scichilone, AACI<br \/>\nTo contact this committee, email:<br \/>\nadjudicating@aicanada.ca<\/p>\n<p>hy did the same appraiser appraise<br \/>\nthis property twice and come up with<br \/>\ndifferent value conclusions? This is a <\/p>\n<p>question that is very familiar to most members of the<br \/>\nprofessional practice committees and the Counsellor,<br \/>\nProfessional Practice. The questions that subsequently<br \/>\narise are:<br \/>\n1. Is the effective date different?<br \/>\n2. Did the property characteristics change?<br \/>\n3. Did the terms of reference change?<br \/>\n4. Did the client change?<\/p>\n<p>If the answer to any of questions 1, 2 or 3 is yes,<br \/>\nthen there may be a good reason that the appraiser<br \/>\nconcluded differently when the same property was<br \/>\nbeing appraised.<br \/>\n1. In volatile markets, there can be a supportable <\/p>\n<p>change in value over a few months.<br \/>\n2. The property may have been renovated or a tenant <\/p>\n<p>may have vacated or moved in, explaining a signifi-<br \/>\ncant change in value.<\/p>\n<p>3. There may have been hypothetical conditions in one<br \/>\nassignment not present in the next.<\/p>\n<p>4. Unfortunately, if the only one of these questions<br \/>\nwhich gets a \u2018yes\u2019 reply is question number 4, it is<br \/>\nnot unreasonable to suspect that the appraiser has<br \/>\nconducted himself\/herself in an unethical manner.<br \/>\nThere is the appearance of a conflict of interest.<\/p>\n<p>Conflict of interest<br \/>\nAt Line 12.8.1, in the Standards it states:<br \/>\n A conflict of interest arises when the perception of <\/p>\n<p>potential for the ability of the appraiser to exercise the<br \/>\nrequired professional judgement is undermined.<\/p>\n<p>Examples include valuations performed for a vendor to<br \/>\nassist in selling a property and then, later, an appraisal<br \/>\nindicating a much lower value to be used by a lender<br \/>\nin a foreclosure. Another example is an apparent<br \/>\n\u2018low-ball\u2019 appraisal for one spouse in a divorce, only<br \/>\nto see a much higher conclusion when the property is<br \/>\nappraised again for that spouse to refinance it.<\/p>\n<p>In these two examples, it is quite possible that the<br \/>\nappraiser was influenced to arrive at a value conclusion <\/p>\n<p>favorable to his\/her client. Or, perhaps, the value conclu-<br \/>\nsions in all cases were supportable and valid. Neverthe-<br \/>\nless, the perception of bias, i.e., a conflict of interest, will<br \/>\npersist.At Line 12.8.1, in the Standards it states:<br \/>\n In order to avoid the perception of bias or conflict of <\/p>\n<p>interest, it is recommended that a member disclose<br \/>\nto the client any professional services relative to the<br \/>\nsubject property within the past 30 days and up to<br \/>\nthree years if appropriate.<\/p>\n<p>The following general policies can help protect your<br \/>\npractice from complaints, lawsuits or claims arising<br \/>\nfrom the perception of conflict of interest:<br \/>\n1. If you have recently appraised a property for one <\/p>\n<p>client, get approval in writing from the original<br \/>\nclient and the new client before undertaking the<br \/>\nassignment.<\/p>\n<p>2. If the original client disclosed confidential informa-<br \/>\ntion that you cannot relay to the new client, then<br \/>\npass on the second assignment.<\/p>\n<p>3. If you cannot tell the new client that you have<br \/>\npreviously appraised the property for another client,<br \/>\nthen pass on the new assignment.<\/p>\n<p>4. Do not appraise a property in which you have a<br \/>\npersonal or business interest or, if you must, make<br \/>\nsure your client is aware of your interest.<\/p>\n<p>5. If you are re-appraising the same property with<br \/>\ndifferent terms of reference, e.g., based on a hypo-<br \/>\nthetical condition that renovations are complete,<br \/>\nmake sure your client and subsequent readers of<br \/>\nthe report(s) will understand the differences in the<br \/>\n\u2018going in\u2019 assumptions.<\/p>\n<p>6. Where possible, avoid undertaking assign-<br \/>\nments jointly for more than one client, when<br \/>\nthe parties may later dispute your conclusions<br \/>\nfor their own purposes.<\/p>\n<p>Corrections or amendments to a report<br \/>\nIn some regrettable cases, you may discover a signifi-<br \/>\ncant error on your part after you have issued a report.<br \/>\nIn other cases, material facts affecting the property<br \/>\nor your valuation may be brought to your attention<br \/>\nafter you have issued a report. (You should check <\/p>\n<p>Claims Prevention Bulletin #25 \u2013 What if you have<br \/>\nmade a Mistake?) http:\/\/www.aicanada.ca\/cmsPage.<br \/>\naspx?id=110 Although the Standards do not address<br \/>\nthis issue, as a general rule, you are probably better to<br \/>\nissue a corrected report rather than have your client(s)<br \/>\nproceed based on an inaccurate appraisal.  <\/p>\n<p>If this happens to you, get all copies of the<br \/>\noriginal report back and issue the corrected report<br \/>\nwith an appropriate cover letter. When an e-copy of<br \/>\nthe first report has already been delivered and it is<br \/>\nnot feasible to get back all copies, issue the corrected<br \/>\nreport with an appropriate cover letter explaining the<br \/>\nreason for the revised report and requesting dele-<br \/>\ntion of the original from the recipient\u2019s file. It is also<br \/>\nprudent to label the corrected report as \u2018Amended\u2019<br \/>\nor \u2018Corrected,\u2019 and it may be even wise to refer to the<br \/>\noriginal report in the new one. Keep notes and keep a<br \/>\ncopy of the first report. You may also be well advised<br \/>\nto contact the insurance claims manager. If possible,<br \/>\ndo not have two almost identical reports in a client\u2019s<br \/>\noffice with different conclusions unless you can<br \/>\nexplain the reasons for the differences. <\/p>\n<p>Protect your professional reputation<br \/>\nYou can protect your professional reputation by<br \/>\nensuring that you undertake assignments only when<br \/>\nyou can be unbiased and when there is no percep-<br \/>\ntion of conflict of interest. On those occasions when<br \/>\nyou must correct or amend a report, do everything<br \/>\nyou can to recover the first report and to explain the<br \/>\nreason for the amended report. <\/p>\n<p>W<\/p>\n<p>mailto:adjudicating@aicanada.ca<br \/>\nhttp:\/\/www.aicanada.ca\/cmsPage.aspx?id=110<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 35<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Why have an Appeal Committee?<br \/>\nBy Gordon J. Tomiuk, AACI, Fellow<\/p>\n<p>Member, Appeal Committee<\/p>\n<p>Appeal<\/p>\n<p>have attended meetings and conferences<br \/>\nwith members across Canada who often ask<br \/>\nwhy the Appraisal Institute of Canada (AIC) <\/p>\n<p>needs an Appeal Committee. Does the cost of this<br \/>\ncommittee outweigh the benefit of its activities?<br \/>\nSome members have even suggested having our<br \/>\ninternal professional practice process end at the<br \/>\nAdjudicating Committee stage. The suggestion<br \/>\nraises at least two concerns. First, a member or<br \/>\nthe Institute would have to seek recourse through<br \/>\njudicial review in the court system. Needless to<br \/>\nsay, that would place quite a financial hardship<br \/>\non the member and the Institute. Second, in<br \/>\norder to convey to stakeholders, including the<br \/>\ngeneral public, that we truly are a professional<br \/>\norganization worthy of the professional acco-<br \/>\nlades that accompany that status, we require a<br \/>\ncomplete professional practice system, including<br \/>\na right of appeal from an adjudication.<\/p>\n<p>So, why have an Appeal Committee? Without<br \/>\nsuch a committee, how would a member address<br \/>\na perceived bias of a Professional Practice Com-<br \/>\nmittee member? Without the Appeal Committee,<br \/>\nhow would a member challenge an Adjudication<br \/>\nCommittee interpretation of the Standards? There<br \/>\nare a multitude of situations worthy of a review to<br \/>\nensure a fair hearing and a proper decision for the<br \/>\nmember and the Institute.<\/p>\n<p>Merriam-Webster defines an appeal as \u201ca legal<br \/>\nproceeding by which a case is brought before a<br \/>\nhigher court for review of the decision of a lower<br \/>\ncourt.\u201d In our instance, it is a case coming before<br \/>\nour Appeal Committee to review a decision of our<br \/>\nAdjudicating Committee or other committees\/<br \/>\npanels as outlined in Regulation 5.51. The commit-<br \/>\ntee meets twice a year in person and additionally<br \/>\nby teleconference, if necessary. The committee also<br \/>\nundertakes File Review \u2013 a task assigned to us by<br \/>\nthe Board of Directors. Twice a year, we review files<br \/>\ndecided\u00a0by a single person authority (counsellor, <\/p>\n<p>professional practice, Investigating Committee<br \/>\nchair, professional practice advocate and special<br \/>\ninvestigator).<\/p>\n<p>The cost to support the Appeal Committee<br \/>\nis not staggering. To emphasize an earlier point,<br \/>\neliminating this committee and having any appeal<br \/>\nheard by the courts would be more stressful for the<br \/>\nmember and also pose a higher financial burden<br \/>\nto the member and our Institute. Therefore, it is<br \/>\nadvantageous to members that the Institute has its<br \/>\nown appeal system.<\/p>\n<p>The standard of review at appeal hearings is<br \/>\nfound in Regulation 5.52<\/p>\n<p>5.52 STANDARD OF REVIEW<br \/>\nAT APPEAL HEARING<br \/>\n&#8211; 5.52.1 In an appeal hearing, the standard of <\/p>\n<p>review to be applied to a decision is correctness<br \/>\nfor all questions except those respecting the<br \/>\nexercise of discretion, findings of fact and the<br \/>\napplication of the common law rules of natural<br \/>\njustice and procedural fairness. <\/p>\n<p>&#8211; 5.52.2 An appeal panel must not set aside a<br \/>\nfinding of fact by the Adjudicating Committee,<br \/>\nunless there is no evidence to support it or if, in<br \/>\nlight of all the evidence, the finding is otherwise<br \/>\nunreasonable. <\/p>\n<p>&#8211; 5.52.3 An appeal panel must not set aside a<br \/>\ndiscretionary decision of the Adjudicating Com-<\/p>\n<p>mittee, unless it is patently unreasonable.<br \/>\n&#8211; 5.52.4 For the purposes of subsection 5.52.3, a <\/p>\n<p>discretionary decision is patently unreasonable if<br \/>\nthe discretion: <\/p>\n<p>&#8211; 5.52.4.i. is exercised arbitrarily or in bad faith,<br \/>\n&#8211; 5.52.4.ii. is exercised for an improper <\/p>\n<p>purpose, or<br \/>\n&#8211; 5.52.4.iii. is based entirely or predomi-<\/p>\n<p>nantly on irrelevant factors.<br \/>\n&#8211; 5.52.5 Questions about the application of <\/p>\n<p>common law rules of natural justice and proce-<br \/>\ndural fairness must be decided having regard to<br \/>\nwhether, in all of the circumstances, the Profes-<br \/>\nsional Practice Committee acted fairly. <\/p>\n<p>&#8211; 5.52.6 An appeal hearing is not a hearing \u2018de novo.\u2019<br \/>\nThe decision to appeal a ruling should not be frivo-<br \/>\nlous. Before initiating an appeal, a member should<br \/>\ntruly feel he or she has been denied a fair hearing<br \/>\nor suffered an unfair decision, and that there is a<br \/>\nreal issue to be put before the Appeal Committee<br \/>\nmeriting the committee\u2019s consideration to set aside<br \/>\na previous decision or to lessen the associated pen-<br \/>\nalty. Members of the Appeal Committee will listen<br \/>\nto the arguments of the member and the advocate<br \/>\nand render a decision on the matter.<\/p>\n<p>The cost of an appeal to the member is $500. In<br \/>\nits decision, the Appeal Committee may direct that<br \/>\nthis cost be refunded to the member if it is of the<br \/>\nview that the appeal has been substantially or fully<br \/>\nsuccessful.  <\/p>\n<p>Appeal Committee<br \/>\nLeonard Lee, AACI \u2013 Chair<br \/>\nAllan Beatty, AACI, Fellow<br \/>\nJohn Shevchuk, Associate<br \/>\nAndrew Chopko, AACI<br \/>\nGordon J. Tomiuk, AACI, Fellow<br \/>\nTo contact this committee, email:<br \/>\nappeal@aicanada.ca<\/p>\n<p>I \u201cThere are a multitude of situations worthy of<br \/>\na review to ensure a fair <\/p>\n<p>hearing and a proper<br \/>\ndecision for the member <\/p>\n<p>and the Institute.\u201d<\/p>\n<p>mailto:appeal@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada36<br \/>\nclick here to return to table 0f contents<\/p>\n<p>By George Ward, AACI<br \/>\nChair, Professional Affairs Coordinating Committee<\/p>\n<p>Goals for 2010-2011<\/p>\n<p>Professional Affairs<\/p>\n<p>Professional Affairs<br \/>\nCoordinating Committee<br \/>\nGeorge Ward, AACI \u2013 Chair<br \/>\nBrian varner, AACI<br \/>\nDarrell Thorvaldson, AACI<br \/>\nLeonard Lee, AACI<br \/>\nJohn Ingram, AACI<br \/>\nTo contact this committee, email:<br \/>\nprofessionalaffairs@aicanada.ca<\/p>\n<p>n my new role as the chair of Professional<br \/>\nAffairs Coordinating Committee (PACC) for<br \/>\nthe coming year, I feel it is important for the <\/p>\n<p>membership to understand PACC\u2019s role and what the<br \/>\nBoard has asked this committee to undertake in the<br \/>\ncoming year. There are some ongoing initiatives car-<br \/>\nried over from last year as well as several new ones.<\/p>\n<p>PACC is working with the Marketing and Com-<br \/>\nmunications Committee (MCC) to propose updated<br \/>\nAdvertising Guidelines. Particular emphasis is being<br \/>\nplaced on the title that a Candidate member may use<br \/>\non business cards and self-promotion. This has been<br \/>\na recurring theme within the professional practice<br \/>\ngroup and we have asked MCC to study this and<br \/>\nto propose a solution. It is unlikely that a complete<br \/>\nchange to the Standards will be required, as this<br \/>\nshould be a policy directive issued by the Appraisal<br \/>\nInstitute of Canada (AIC) Board. If you wish to make<br \/>\ncomment on this you may email MCC at communica-<br \/>\ntions@aicanada.ca<\/p>\n<p>PACC reviewed in detail the insurance por-<br \/>\ntion of the Professional Practice Seminar last year, <\/p>\n<p>which resulted in several recommendations for the<br \/>\nStandards Committee to consider, as well as the<br \/>\nAIC Board asking PACC to review the fee\/non-fee<br \/>\ndefinitions and to report back with a proposal that<br \/>\nwould be applied consistently in bylaws, regulations,<br \/>\nthe Standards and policies adopted by the Board. If<br \/>\nyou wish to make comment on this you may email<br \/>\nPACC at PACC@aicanada.ca<\/p>\n<p>The\u00a0Peer Review Pilot program is scheduled for<br \/>\ncompletion\u00a0by the end of 2011.\u00a0<\/p>\n<p>This Board initiative has been studying the type<br \/>\nof peer review program best suited for the appraisal<br \/>\nprofession as well as the costs and benefits. This<br \/>\nwill enable the Board to determine the scope of this<br \/>\nactivity and the resources required to conduct an<br \/>\nefficient program. If you wish to make comment on<br \/>\nthis you may email the Peer Review Pilot Committee<br \/>\nat peerreview@aicanada.ca<\/p>\n<p>For the first time this year, PACC sponsored<br \/>\na seminar at the annual conference entitled Due<br \/>\nProcess &#8211; Dancing with Adjudicating. This was a well<br \/>\nattended session and the feedback from it will be <\/p>\n<p>important for PACC to consider in planning the<br \/>\nscope and timing of any future seminars. If you<br \/>\nwere in the audience or have reviewed the materials<br \/>\nonline, and wish to make comment on this, you<br \/>\nmay email PACC at PACC@aicanada.ca<\/p>\n<p>The AIC Board has struck a task force to conduct<br \/>\na review of the implementation of the June 2008<br \/>\nProfessional Practice Regulations, found at section 5<br \/>\nof the Regulations http:\/\/www.aicanada.ca\/cmsPage.<br \/>\naspx?id=194<\/p>\n<p> This is intended to ensure that the changes<br \/>\nare working as effectively and efficiently as can be<br \/>\nexpected, and to review the implementation and<br \/>\ntraining provided to the professional practice group.<br \/>\nThis task force is being chaired by David Aberdeen,<br \/>\nAACI, a former member and chair of the Adjudicat-<br \/>\ning Committee. PACC will be working with the task<br \/>\nforce as it undertakes this very important review. If<br \/>\nyou wish to make any comments to the task force,<br \/>\nyou may email ppcregulations@aicanada.ca<\/p>\n<p>Setting aside these very important major initia-<br \/>\ntives, PACC will continue its work in reviewing the<br \/>\nPPC process to identify trends where improvements<br \/>\nto the education program or additional seminars<br \/>\nmay be required in order to reduce or minimize<br \/>\ncomplaints and claims. PACC meets twice annually<br \/>\nto review policy. It is a busy year, and one in which<br \/>\nwe hope to achieve some significant milestones. <\/p>\n<p>I<\/p>\n<p>mailto:professionalaffairs@aicanada.ca<br \/>\nmailto:communications@aicanada.ca<br \/>\nmailto:PACC@aicanada.ca<br \/>\nmailto:peerreview@aicanada.ca<br \/>\nmailto:PACC@aicanada.ca<br \/>\nhttp:\/\/www.aicanada.ca\/cmsPage.aspx?id=194<br \/>\nmailto:ppcregulations@aicanada.ca<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"2mLXYi7fYj\"><p><a href=\"http:\/\/www.ara.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; ARA - Atlantic Realty Advisors\" src=\"http:\/\/www.ara.ca\/embed\/#?secret=KLu0Hpv3k5#?secret=2mLXYi7fYj\" data-secret=\"2mLXYi7fYj\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 37<br \/>\nclick here to return to table 0f contents<\/p>\n<p>By Michael Garcelon, AACI<br \/>\nMember, Ad hoc Committee on Peer review<\/p>\n<p>Peer Review<\/p>\n<p>Ad Hoc Committee on Peer Review<br \/>\nLinda Hastings, AACI \u2013 Chair<br \/>\nMike Garcelon, AACI<br \/>\nCherie Gaudet, CRA<br \/>\nGerald McCoombs, AACI<br \/>\nAndre St-Arnaud, CRA<br \/>\nTo contact this committee, email:<br \/>\npeerreview@aicanada.ca<\/p>\n<p>Member feedback<br \/>\nhelps to measure benefits<\/p>\n<p>he primary objective of the Peer<br \/>\nReview Pilot Project is to measure<br \/>\nthe costs and benefits of a peer <\/p>\n<p>review program. With respect to benefits,<br \/>\nmeasurement is a bit of a challenge because,<br \/>\nas with any other educational program, the<br \/>\nbenefits are largely intangible.<\/p>\n<p>One of the tools we are utilizing to mea-<br \/>\nsure benefits is a questionnaire that each<br \/>\nmember completes at the conclusion of his or<br \/>\nher peer review. At this point in the program,<br \/>\nwe thought it would be interesting to share<br \/>\nsome of the feedback we have received so far<br \/>\nthrough these questionnaires:<\/p>\n<p>T Generally speaking, the feedback seems to be quite positive, however, as always, there is some room for improvement. The Ad Hoc Peer Review Committee<br \/>\nfinds it important that: of those who have experienced<br \/>\npeer review, 73% found the process helpful; and 91%<br \/>\nthink that the program should continue.  <\/p>\n<p>The secondary objective of the Peer Review<br \/>\nPilot Project is to build a program infrastructure.<br \/>\nNot only is this feedback helpful to measure<br \/>\nbenefits, but it also helps the committee to make<br \/>\nadjustments as necessary in order to maximize<br \/>\nbenefits and optimize cost efficiency.  <\/p>\n<p>The Peer Review Pilot Project has a mandate<br \/>\nuntil December 2011. At that time, the committee <\/p>\n<p>will submit a report to the Board which will include<br \/>\nour findings on the costs and benefits of a peer<br \/>\nreview program, and also make recommendations<br \/>\non how the AIC may proceed with peer review. <\/p>\n<p>YES NO<\/p>\n<p>How much is this<br \/>\nservice worth if you <\/p>\n<p>had to pay for it?<br \/>\n(Responses ranged from <\/p>\n<p>zero to $1,000.)<\/p>\n<p>What would you consider<br \/>\na reasonable fee for a <\/p>\n<p>peer review? (Responses<br \/>\nranged from zero to <\/p>\n<p>$1,500.)<\/p>\n<p>$1000<\/p>\n<p>$500<\/p>\n<p>$0<\/p>\n<p>$1500<\/p>\n<p>$500<\/p>\n<p>$0<\/p>\n<p>0%<br \/>\n10%<\/p>\n<p>20%<\/p>\n<p>30%<br \/>\n40%<br \/>\n50%<\/p>\n<p>60%<br \/>\n70%<br \/>\n80%<br \/>\n90%<\/p>\n<p>100%<\/p>\n<p>0%<br \/>\n10%<\/p>\n<p>20%<\/p>\n<p>30%<br \/>\n40%<br \/>\n50%<\/p>\n<p>60%<br \/>\n70%<br \/>\n80%<br \/>\n90%<\/p>\n<p>100%<\/p>\n<p>55%<\/p>\n<p>36% 36%<br \/>\n27%<\/p>\n<p>45%<\/p>\n<p>64% 64%<br \/>\n73%<\/p>\n<p>73%<\/p>\n<p>27%<\/p>\n<p>91%<\/p>\n<p>9%<\/p>\n<p>82% 82%<\/p>\n<p>18% 18%<\/p>\n<p>64%<\/p>\n<p>36%<\/p>\n<p>91%<\/p>\n<p>9%<\/p>\n<p>Should reviewer be a local<br \/>\nappraiser familiar with your <\/p>\n<p>market or local practices?<\/p>\n<p>This review was done to resolve<br \/>\na complaint. Under different <\/p>\n<p>circumstances would you<br \/>\nvoluntarily participate?<\/p>\n<p>Should peer review be a recur-<br \/>\nring requirement, e.g., once<br \/>\nevery five years during each <\/p>\n<p>CPD cycle?<\/p>\n<p>Should the review encompass<br \/>\na series of similar reports that <\/p>\n<p>reflect your practice rather than<br \/>\none report?<\/p>\n<p>Was the review process<br \/>\ncompleted efficiently?<\/p>\n<p>Was the reviewer<br \/>\nobjective and fair?<\/p>\n<p>Would you recommend<br \/>\nthe review process to other <\/p>\n<p>members?<\/p>\n<p>Has participating in the review<br \/>\nprocess helped you to improve  the <\/p>\n<p>quality of your appraisal work?<\/p>\n<p>Should there be voluntary and<br \/>\ncompulsory components?<\/p>\n<p>Should the reviewer be<br \/>\ncompensated for time?<\/p>\n<p>mailto:peerreview@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada38<br \/>\nclick here to return to table 0f contents<\/p>\n<p>AIC\u2019s international involvement<br \/>\nBy Keith Goodwin, AACI, Fellow<\/p>\n<p>International Valuation Standards<\/p>\n<p>he recent meetings of the G8\/G20<br \/>\ngroups and the regular meetings of the<br \/>\nWorld Association of valuation Organi-<\/p>\n<p>zations (WAvO) and similar world organizations<br \/>\nillustrate that, given the current state of the world<br \/>\neconomy, close working agreements between<br \/>\nthe member countries of these international<br \/>\norganizations will continue to strongly influ-<br \/>\nence the economy of Canada, whether Canada<br \/>\nis in attendance or not. It is clear that Canada\u2019s<br \/>\nattendance at these meetings and its ideas and<br \/>\nmethodologies regarding policy adoption are<br \/>\nsought for differing reasons by both the devel-<br \/>\noped and developing nations. By participating in<br \/>\nsuch meetings, Canada is able to influence policy<br \/>\nthat may impact Canadian trade and business<br \/>\npractice and further promote Canadian ideas and<br \/>\npositions. Given that real estate and property<br \/>\nassets are recognized as key economic factors in<br \/>\nmost economies, it is evident that having high<br \/>\nlevel expertise in the valuation of real estate and<br \/>\nother property assets is becoming an increasingly<br \/>\nimportant topic, whether in the developed world,<br \/>\nor in developing economies such as China. <\/p>\n<p>Therefore, it is of increasing importance that<br \/>\nthe Appraisal Institute of Canada (AIC) continue<br \/>\nits ongoing participation at international meet-<br \/>\nings that are held to discuss enduring issues that<br \/>\ninfluence changes in the valuation profession.<br \/>\nThis holds true both from the point of view of<br \/>\nAIC providing input into the policies surrounding<br \/>\nsuch issues as valuation for financial reporting,<br \/>\nwhich impacts the valuation of property assets<br \/>\nin Canada, or the establishment of new valuation<br \/>\nstandards and competencies that are demanded<br \/>\nby international companies and businesses. <\/p>\n<p>By its membership in organizations such as<br \/>\nthe International valuation Standards Council <\/p>\n<p>(IvSC) or WAvO, AIC is able to provide its sought<br \/>\nafter expertise and better inform its members about<br \/>\nongoing demands and changes in property valua-<br \/>\ntion around the world. However, it is critical that AIC<br \/>\nbe seen as a leader in the valuation profession. To<br \/>\nachieve this, the Institute must continue to enhance<br \/>\nits education and practical standards to ensure that<br \/>\nits involvement in world valuation organizations<br \/>\nsuch as IvSC and WAvO continues to be sought and<br \/>\nvalued. The valuation organizations and members<br \/>\nthat best demonstrate the understanding and adop-<br \/>\ntion of new education, methodologies or standards<br \/>\nwill be recognized and sought after by both govern-<br \/>\nment and private bodies to undertake their valuation<br \/>\nassignments. <\/p>\n<p>The continued strengthening and forging of<br \/>\ninternational relationships through membership<br \/>\nin international organizations, but also by direct<br \/>\ninvolvement with individual organizations, provides<br \/>\nAIC with many different opportunities to promote its<br \/>\nhigh levels of education, training, competencies and<br \/>\nstandards.. <\/p>\n<p>Recent discussions with a number of interna-<br \/>\ntional groups demonstrate that these opportunities<br \/>\nclearly exist, both for AIC as a whole and for its <\/p>\n<p>individual members. Given that numerous com-<br \/>\npanies and businesses are now multi-national and<br \/>\noperate in many different countries, members of<br \/>\nrecognized valuation organizations such as AIC are<br \/>\nsought after by such companies to provide a high<br \/>\nlevel of valuation competency and work quality<br \/>\nthat conforms to current international standards.  <\/p>\n<p>In this changing world, many opportunities<br \/>\nexist and will continue to grow for valuation<br \/>\nprofessionals who are members of organizations<br \/>\nknown to be leaders in valuation education,<br \/>\nstandards and competencies that are recognized<br \/>\nby government and international businesses. AIC<br \/>\nand its members have an opportunity to benefit<br \/>\nfrom this growth. However, to fully capitalize on<br \/>\nthese international opportunities, AIC will have<br \/>\nto continue to improve and enhance its mem-<br \/>\nbers\u2019 education and standards to help ensure<br \/>\nthat they will be able to compete successfully<br \/>\nwith other professionals who provide property<br \/>\nvaluation services and expertise worldwide. <\/p>\n<p>A number of our international partners are<br \/>\ncontinually investigating and expanding their<br \/>\neducation curriculums and areas of practice<br \/>\nfor their members. An example includes the<br \/>\nrecognition and support for specialist valuation<br \/>\ndivisions within the respective organizations<br \/>\nthat match the increasing demand for special-<br \/>\nized valuation knowledge. Evidence of this can<br \/>\nbe seen in many countries in which the valua-<br \/>\ntion and other professions are increasingly work-<br \/>\ning within large companies that employ many<br \/>\nvaluation specialists or at small niche specialty<br \/>\ncompanies. Only by continually improving and<br \/>\nadvancing education and competency standards<br \/>\nwill the AIC and its members fully benefit from<br \/>\nthe opportunities that develop in the valuation<br \/>\nprofession worldwide. <\/p>\n<p>T \u201cCanada is able to<br \/>\ninfluence policy that may<br \/>\nimpact Canadian trade <\/p>\n<p>and business practice and<br \/>\nfurther promote Canadian <\/p>\n<p>positions.\u201d<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 39<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Business etiquette<br \/>\nrobert Patchett, LL.B.<\/p>\n<p>Counsellor, Professional Practice<\/p>\n<p>From the Counsellor\u2019s Desk<\/p>\n<p>ave you ever&#8230;<br \/>\n\u2022 Hung up on a frustrated<br \/>\nhomeowner?<\/p>\n<p>\u2022   Made derogatory comments in an email?<br \/>\n\u2022 Refused to identify yourself to a homeowner?<br \/>\n\u2022 Made uncivil comments about a peer?<br \/>\n\u2022 Blogged negative remarks in a moment of anger?<br \/>\nIf you answered \u201cYes\u201d to any of the above, you are<br \/>\nnot alone. The sad news is that this may be more<br \/>\ncommon than you think; but the good news is that<br \/>\nwe can all do something about this. Civility, courtesy<br \/>\nand respect to one\u2019s peers, clients, and others with<br \/>\nwhom you interact in the appraisal profession<br \/>\nshould not be taken for granted.<\/p>\n<p>Not unlike in a relationship, partnership or<br \/>\nworkplace environment, a culture of kindness<br \/>\ntakes effort to maintain, and, regrettably, can<br \/>\nbe lost in one moment of frustration. In drafting<br \/>\ncorrespondence in the digital age, it is easy to hit the<br \/>\nsend or post button and transmit those rough-cut<br \/>\ncomments then have a sense of feeling better for<br \/>\nyour effort. It used to be that the time lag between<br \/>\nwriting a letter and signing it would allow calmer<br \/>\nheads to prevail and some serious second thought<br \/>\ncould be given to what you really should say versus<br \/>\nwhat you want to say.<\/p>\n<p>My children often told me that my own<br \/>\ncolourful language, that I might have used while<br \/>\nparticipating in field exercise while in the military,<br \/>\nmay have been appropriate in that environment,<br \/>\nbut was not appreciated at home. This highlighted<br \/>\nfor me that I needed to improve my own<br \/>\ncommunication skills in order to find more effective<br \/>\nways to address difficult conversations and stressful<br \/>\nsituations. It takes constant effort.<\/p>\n<p>All this negativity, not just in the workplace,<br \/>\nbut in general, is brought about by rudeness and<br \/>\npoor manners. A homeowner who takes pride in <\/p>\n<p>his or her home is more likely to be upset that you<br \/>\ndid not take reasonable time during the inspection<br \/>\nor provide sufficient description or give credit in<br \/>\nan appraisal report to give value for their \u2018pride in<br \/>\nownership.\u2019 He or she calls to complain and demand<br \/>\nthat you correct perceived errors in your reports. In<br \/>\nresponse, remind yourself that simple courtesies<br \/>\nwill reduce the tension, and leave the homeowner<br \/>\nfeeling better because the concerns expressed<br \/>\nare taken seriously. It is because you are held in<br \/>\nsuch high regard as a professional that people<br \/>\nsense a disparity when they feel you have failed to<br \/>\naccurately value their property. This shocks them<br \/>\ninto calling or emailing AIC with a complaint.<\/p>\n<p>H<br \/>\nBeing pleasant and polite in the workplace, <\/p>\n<p>in your email, and in blogs is a contagion that<br \/>\nspreads quickly. Take the time to thank a peer for<br \/>\nthe advice that is freely offered, to acknowledge a<br \/>\njob well done. Civility is a habit that can be instilled,<br \/>\nwill foster better relations, and may even lead to<br \/>\nincreased productivity and more client referrals<br \/>\nwhen everyone talks about what a pleasure it is to<br \/>\ndo business with you.<\/p>\n<p>For my part, I would like to acknowledge<br \/>\nand thank the editors and staff that work so<br \/>\nhard to produce this magazine, and for their<br \/>\ntimely suggestions for refinements to drafts of<br \/>\nthis article. <\/p>\n<p>\u201cCivility, courtesy and respect to one\u2019s peers, clients,<br \/>\nand others with whom you interact in the appraisal <\/p>\n<p>profession should not be taken for granted.\u201d<\/p>\n<p>http:\/\/www.notarius.com\/AIC<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada40<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Applied Experience survey results <\/p>\n<p>Applied Experience<\/p>\n<p>he Appraisal Institute of Canada (AIC)<br \/>\nApplied Experience Program (AEP)<br \/>\nsurvey was conducted via web survey in <\/p>\n<p>November of 2009. Participant breakdown: 52%<br \/>\nwere under the age of 35; 34% were between<br \/>\n36 to 50 years of age; and 14% were older than<br \/>\n50 years. <\/p>\n<p>Of these age groups, 63% were male, 37%<br \/>\nwere female. The majority of the responses came<br \/>\nfrom Alberta at 35%, with Ontario and British<br \/>\nColumbia in second place with 23% each.   <\/p>\n<p>Of all respondents (who participated in the<br \/>\nAEP since January 1, 2008)<\/p>\n<p>73% of participants had achieved their desig-<br \/>\nnation. Of these, 33% achieved the AACI designa-<br \/>\ntion and 40% achieved the CRA designation. 27%<br \/>\nof the respondents were Candidate members. <\/p>\n<p>Further, we found that for those people<br \/>\nthat had received their designations, 93% had<br \/>\nobtained full-time employment.<\/p>\n<p>The survey identified that finding a mentor<br \/>\nfor the AEP was easy for people who were<br \/>\nalready employed in the appraisal industry and <\/p>\n<p>difficult for those who were not. A suggestion<br \/>\nfrom those who found finding a mentor dif-<br \/>\nficult was to have a national list of designated<br \/>\nmembers willing to be mentors posted on the<br \/>\nAIC website. In fact, 63% of respondents thought<br \/>\nthat this would be beneficial to the search pro-<br \/>\ncess. This is something the Applied Experience<br \/>\nCommittee will be looking into.<\/p>\n<p>One key issue that was acknowledged from<br \/>\nthe feedback received was the concern about<br \/>\nthe quality of mentorship and the informa-<br \/>\ntion, guidelines and structure that Candidates<br \/>\nreceive at the beginning of the AEP. There was a<br \/>\ncommon belief that the mentor was not informed<br \/>\nas to his\/her responsibilities and the level of com-<br \/>\nmitment that is required. Many people believed<br \/>\nthat there should be an information package given<br \/>\nto mentors at the beginning of the AE term outlin-<br \/>\ning their responsibilities. Another request was for<br \/>\na document outlining timelines, guidelines and<br \/>\nattainable goals during the mentoring process that<br \/>\ncould be tracked better by the mentor, Candidate<br \/>\nand AIC. Providing a checklist of what should be <\/p>\n<p>T accomplished throughout the mentoring program was mentioned as a possible solution. Another issue which arose from the survey<br \/>\nwas that there is no comprehensive path to<br \/>\ndesignation document provided on the website.<br \/>\nThis issue has been dealt with and we now<br \/>\nhave the Candidate from A-Z and the How to<br \/>\nPrepare for AIC Designation Written Exam Power-<br \/>\nPoint presentations available online. These two<br \/>\npresentations were offered at the 2010 AIC-<br \/>\nOntario Annual General Meeting and received<br \/>\nvery good reviews from participants.<\/p>\n<p>At the present time, the AE Committee is<br \/>\nworking on an Applied Experience Enrollment<br \/>\nreport (for both the First Principles and Profes-<br \/>\nsional Competencies) which will set out goals<br \/>\nand expectations for both the mentor and the<br \/>\nCandidate. We are in the final stages of complet-<br \/>\ning this document.<\/p>\n<p>Both of these documents should help<br \/>\nmake the expectations, goals and timelines<br \/>\nrequired for a successful AE term clearer to<br \/>\nboth the Candidate and mentor. <\/p>\n<p>Age of Respondents Gender of Respondents The majority of the responses came from<\/p>\n<p>14%<\/p>\n<p>34%<br \/>\n52%<\/p>\n<p>37%<\/p>\n<p>63%<\/p>\n<p>19%<\/p>\n<p>23%<\/p>\n<p>35%<\/p>\n<p>23%<\/p>\n<p>Under 35                36 to 50                Over 40 Male  Female Alberta             British Columbia<br \/>\nOntario             Other Provinces<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 41<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Applied Experience Committee<br \/>\nDuane Bates, AACI \u2013 Chair<br \/>\nApril Green, AACI<br \/>\nTroy Davidson, CRA<br \/>\nTyler Beatty, Candidate<br \/>\nSusan McRury, CRA<br \/>\nScott McEwen, AACI<br \/>\nSuzanne Teal, ED, AIC &#8211; AB<br \/>\nJohn Bridal, UBC\u00a0<br \/>\nTo contact this committee, email:<br \/>\naec@aicanada.ca<\/p>\n<p>Designated<br \/>\nCandidates<\/p>\n<p>As far as preparation for the written exam,<br \/>\nmany respondents would like to see more<br \/>\nsample questions posted on the website to<br \/>\nhelp them prepare. Others seemed to be<br \/>\nconfused as to what was expected from them<br \/>\nand found the exam challenging, as they were<br \/>\nnot properly guided by their mentor to help<br \/>\nprepare for the exam.  <\/p>\n<p>Overall, the feedback from the Applied Experi-<br \/>\nence Program survey was beneficial and brought<br \/>\nforth many good ideas about where the program<br \/>\ncurrently stands and how it can be improved.<\/p>\n<p>Some members of the AE Committee gave<br \/>\na presentation in victoria at the national confer-<br \/>\nence called Mentor-How to be a Good One&#8211;<br \/>\nHow to find One. The 90-minute seminar was<br \/>\nwell received by participants. The PowerPoint<br \/>\npresentation used for the session can be accessed<br \/>\non AIC\u2019s website at  http:\/\/www.aicanada.ca\/<br \/>\ncmsPage.aspx?id=54. <\/p>\n<p>Participants Designated<\/p>\n<p>40%<br \/>\n33%<\/p>\n<p>73%<\/p>\n<p>27%<\/p>\n<p>AACI<br \/>\nCRA<\/p>\n<p> \u201cThe feedback from the Applied Experience Program survey was beneficial and<br \/>\nbrought forth many good ideas about where the program currently stands and <\/p>\n<p>how it can be improved.\u201d<\/p>\n<p>mailto:aec@aicanada.ca<br \/>\nhttp:\/\/www.aicanada.ca\/cmsPage.aspx?id=54<br \/>\nhttp:\/\/www.aicanada.ca\/cmsPage.aspx?id=54<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"fmcxDr7K6f\"><p><a href=\"https:\/\/crvg.com\/\">CRVG Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;CRVG Home&#8221; &#8212; CRVG - Canadian Resource Valuation Group\" src=\"https:\/\/crvg.com\/embed\/#?secret=CrTu00G7he#?secret=fmcxDr7K6f\" data-secret=\"fmcxDr7K6f\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:jwasmuth@crvg.com<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada42<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Learning Advisory<\/p>\n<p>his edition of the UBC update focuses on<br \/>\nrecent and future updates and improve-<br \/>\nments in the AIC\/UBC education pro-<\/p>\n<p>gram. AIC Candidates are well aware of what is<br \/>\ngoing on in the courses, but designated members<br \/>\nmay be less aware of the continuing advances<br \/>\nin the course content and delivery. Here, we<br \/>\nexplain two key aspects of ongoing change in the<br \/>\ncourses: (1) new educational technologies, and<br \/>\n(2) updates to the printed books.<\/p>\n<p>Bridging the distance with technology<br \/>\nDistance education has it roots in correspondence<br \/>\ncourses, where the physical distance between<br \/>\nthe learners and instructors was a defining char-<br \/>\nacteristic. Over the past 20 years, the progression<br \/>\nin information technology has revolutionized dis-<br \/>\ntance learning \u2013 now more commonly referred<br \/>\nto as online learning. Today, the distance in online<br \/>\nlearning is often only  \u2018virtual\u2019 \u2013 for example,<br \/>\nstudents may be physically in the same room or<br \/>\nmay be at their computers around the world, all<br \/>\nparticipating in an online classroom and speaking<br \/>\ntogether in real-time. This decentralizes educa-<br \/>\ntion delivery, and erodes the gaps and remote-<br \/>\nness that formerly defined distance learning. <\/p>\n<p>The Real Estate Division is regularly implement-<br \/>\ning new technologies to bridge this distance:<br \/>\n\u2022 Webinars: live online classrooms where stu-<\/p>\n<p>dents can receive instruction and ask questions<br \/>\nof instructors; the sessions are archived for<br \/>\nrepeat viewing or for those unable to attend<br \/>\nthe live broadcast.<\/p>\n<p>\u2022 Desktop videos: recordings by instructors on<br \/>\ntopics of interest, typically \u2018bite-sized\u2019 and<br \/>\nfocusing on one specific point, such as how to<br \/>\ncarry out a specific task in a software program.<\/p>\n<p>\u2022 Wikis: a collaborative webspace where instruc-<br \/>\ntors and students can post informative and<br \/>\ninteresting materials, such as website links,<br \/>\narticles, and videos \u2013 with the goal that by<br \/>\nworking together, understanding of course<br \/>\nconcepts is improved for all. <\/p>\n<p>Yet, in pursuing technological innovation, we<br \/>\nare also mindful of the strengths of traditional<br \/>\ndistance education. It is increasingly clear that<br \/>\nmany of our students see the separation in<br \/>\ndistance learning to be a major positive factor in<br \/>\ntheir learning. Adult learners lead busy lives and<br \/>\nappreciate the opportunity to study at their own<br \/>\npace, whenever and wherever they choose. So,<br \/>\nwhile the technology now allows online learn-<br \/>\ning to be analogous to a regular classroom, with<br \/>\nset times for instruction, we are cautious not to<br \/>\nimpose this on students. We embrace the prin-<br \/>\nciples of adult education, primarily a respect for<br \/>\nthe different ways that people learn and provid-<br \/>\ning them the flexibility to pursue them. Our goal<br \/>\nis to provide numerous paths to knowledge, such<br \/>\nthat most everyone\u2019s needs are accommodated<br \/>\nand no one is systemically left behind. Whether<br \/>\nan individual\u2019s learning needs are best met by<br \/>\nlive online classrooms or by printed books and<br \/>\nscheduled assignments, the Real Estate Division<br \/>\npursues best practices in education in meeting as<br \/>\nmany of these diverse needs as possible.<\/p>\n<p>Content is king \u2013 long live books<br \/>\nRegardless of sophisticated internet technologies,<br \/>\nthe primary product of the Real Estate Division<br \/>\nremains our published books, and we live or die<br \/>\nby their quality. By design, we have maintained<br \/>\na focus on the printed word as our fundamental<br \/>\nlearning tool. Books have served as a robust and <\/p>\n<p>highly practical information transmission media<br \/>\nfor hundreds of years \u2013 the content and format<br \/>\nof the published book is key (whether printed or<br \/>\nviewed on an e-reader).  <\/p>\n<p>The core BUSI courses in the AIC\/UBC educa-<br \/>\ntion program were written in the early 2000s,<br \/>\nwhen the AIC\/UBC partnership was initiated.<br \/>\nOver the past decade, we have regularly updated<br \/>\nthe materials in all courses, to keep them current<br \/>\nand valid. However, it is now time for a substan-<br \/>\ntial refreshing of the courses.  <\/p>\n<p>The following core materials and courses<br \/>\nfrom the AIC\/UBC education program will be<br \/>\nupdated over the next two years:<br \/>\n\u2022 Appraisal of Real Estate: the 3rd Canadian edi-<\/p>\n<p>tion of this book is due in early 2011.<br \/>\n\u2022 BUSI 330: Foundations of Real Estate Appraisal<br \/>\n\u2022 BUSI 331: Real Estate Investment Analysis and <\/p>\n<p>Advanced Income Appraisal<br \/>\n\u2022 BUSI 400 &#038; 401: Residential &#038; Commercial <\/p>\n<p>Property Analysis<br \/>\n\u2022 BUSI  442 &#038; 452: Case Studies in Appraisal I &#038; II<br \/>\nIn pursuing this updating, the Real Estate Divi-<br \/>\nsion welcomes any input from AIC members<br \/>\non what content is covered in the courses and<br \/>\non how this content is covered. We welcome<br \/>\nrequests from AIC members who might like to<br \/>\nget involved in this updating process, as authors,<br \/>\neditors, reviewers, or advisors. We emphasize<br \/>\nthis is AIC\u2019s education program, to a large extent<br \/>\ndesigned for and by AIC members, so your<br \/>\nfeedback is critical to advancing the profession. <\/p>\n<p>The AIC\/UBC education partnership has<br \/>\nbeen going strong for more than a decade. We<br \/>\nlook forward to many more years of success in<br \/>\neducating the valuation professionals and AIC<br \/>\nmembers of tomorrow. <\/p>\n<p>T<\/p>\n<p>Spotlight on Continuing Professional Development<\/p>\n<p>Continuing advances in<br \/>\ncourse content and delivery<\/p>\n<p>UBC Real Estate Division <\/p>\n<p>Professional Development Courses        www.realestate.ubc.ca          <\/p>\n<p> Contact Us<br \/>\n Toll-free:  1.877.775.7733 Email:  cpd@realestate.sauder.ubc.ca<br \/>\n Fax:  604.822.1900 Web:  www.realestate.ubc.ca<\/p>\n<p>the UnIversIty of brItIsh ColUmbIa<\/p>\n<p>Topics offered include:<\/p>\n<p> \u2022 Valuing Green Properties: Residential and Commercial<br \/>\n \u2022 Financial Reporting: Real Property Appraisal and IFRS<br \/>\n \u2022 Requests for Proposals (RFPs) \u2013 Winning Strategies<br \/>\n \u2022 Exposure &#038; Marketing Time: Valuation Impacts<br \/>\n \u2022 Adjustment Support in the Direct Comparison Approach<br \/>\n \u2022 Residential Appraisal Basics  \/ Commercial Appraisal Basics<br \/>\n \u2022 Valuation of Property Impairments and Contamination<br \/>\n \u2022 Speciality Valuation: Agricultural, Multi-Family, Business <\/p>\n<p>Enterprise, Submerged Land, Hotel, Office, Seniors Facilities,<br \/>\nMachinery and Equipment Valuation <\/p>\n<p> \u2022 Creative Critical Thinking<br \/>\n \u2022 Decision Analysis<br \/>\n \u2022 Highest and Best Use Analysis<br \/>\n \u2022 Appraisal Review<br \/>\n \u2022 Lease Analysis<br \/>\n \u2022 Urban Infrastructure<br \/>\n \u2022 Expropriation Valuation<\/p>\n<p>Today\u2019s successful real estate professional is creative, analytical, adaptable, and committed to lifelong<br \/>\nlearning. The Real Estate Division at UBC\u2019s Sauder School of Business offers a series of short online<br \/>\nprofessional development courses aimed at real estate practitioners\u2019 continuing education needs. <\/p>\n<p>All UBC Real Estate Division continuing professional development (CPD) courses are offered through<br \/>\ndistance education in a self-study format or as a live online webinar. Completion of a CPD course will<br \/>\nearn you a UBC award of completion, plus guaranteed credits towards the Appraisal Institute of Canada\u2019s<br \/>\nContinuing Professional Development (AIC CPD) requirements.<\/p>\n<p>To find out more, visit www.realestate.ubc.ca\/cpd<\/p>\n<p>http:\/\/www.realestate.ubc.ca<br \/>\nmailto:cpd@realestate.sauder.ubc.ca<br \/>\nhttp:\/\/www.realestate.ubc.ca<br \/>\nhttp:\/\/www.realestate.ubc.ca\/cpd<br \/>\nmailto:cpd@realestate.sauder.ubc.ca<br \/>\nhttp:\/\/www.realestate.ubc.ca<\/p>\n<p>http:\/\/www.caamp.org<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 45<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Designations\/Candidates\/Students<\/p>\n<p>The Appraisal Institute of Canada (AIC), together with the provincial associations and the provincial bodies affiliated with the AIC, commend the following<br \/>\nmembers who completed the rigorous requirements for accreditation as a designated member of the AIC during the period April 16, 2010 to July 15, 2010:<\/p>\n<p>L\u2019Institut canadien des \u00e9valuateurs (ICE), en collaboration avec les associations provinciales et les organismes provinciaux affili\u00e9s \u00e0 l\u2019ICE, f\u00e9licitent les membres<br \/>\nsuivants qui ont compl\u00e9t\u00e9 le programme rigoureux d\u2019accr\u00e9ditation \u00e0 titre de membre d\u00e9sign\u00e9 de l\u2019ICE durant la p\u00e9riode du 16 avril au 15 juillet, 2010:<\/p>\n<p>AIC designations granted \/ D\u00e9signations obtenues de l\u2019ICE<\/p>\n<p>Candidates \/ Stagiaires<br \/>\nAIC welcomed the following new Candidate members during the period April 16, 2010 to July 15, 2010:<\/p>\n<p>L\u2019ICE souhaite la bienvenue aux personnes suivantes qui ont joint les rangs des membres stagiaires durant la p\u00e9riode du 16 avril au 15 juillet 2010:<\/p>\n<p>ALBERTA<br \/>\nIsaac Achen<br \/>\nBrett Thompson <\/p>\n<p>BRITISH COLUMBIA<br \/>\nJohn S. Allan<br \/>\nIan E. Brackett<br \/>\nMelissa Chan<br \/>\nBaird F. Choquette<br \/>\nJohn R. Forsyth<br \/>\nJeff R. Frumento<br \/>\nBrian R. Johnston <\/p>\n<p>Min J. Kang<br \/>\nSeung Jae Lee<br \/>\nColin Litster<br \/>\nMarion S. Lochhead<br \/>\nDavid T. Sicinski<br \/>\nRyan James vogt<br \/>\nTracie L. Willis<br \/>\nDouglas Wong<br \/>\nChelsea Zarft<br \/>\nWen Zhu<br \/>\nSuzanne  M.Ewen* <\/p>\n<p>MANITOBA<br \/>\nWillson A. Shih<br \/>\nCarol Whitman<\/p>\n<p>NOVA SCOTIA<br \/>\nDaniel Slipp<\/p>\n<p>ONTARIO<br \/>\nZeeshan Ansari<br \/>\nDipankar Datta<br \/>\nNatalia Kracheninnikova<br \/>\nAmy Kwan<br \/>\nJohn Lam<br \/>\nLarry Hung Lan Luong<br \/>\nDoug Main<\/p>\n<p>Students \/ \u00c9tudiants<br \/>\nThis category of membership serves as the first step on the path to designation for those completing their requirements for Candidate membership.<br \/>\nStudents considering the appraisal profession as a career option are also welcomed to this category of membership.<\/p>\n<p>Cette cat\u00e9gorie de membre  constitue la premi\u00e8re \u00e9tape sur la voie de la d\u00e9signation pour ceux qui s\u2019affairent \u00e0 compl\u00e9ter les exigences de la cat\u00e9gorie de membre stagiaire.<br \/>\nLes \u00e9tudiants qui contemplent une carri\u00e8re comme \u00e9valuateur professionnel sont bienvenus \u00e0 joindre cette cat\u00e9gorie de membre.<\/p>\n<p>Meagan L. McCabe<br \/>\nSean R. McCrorie<br \/>\nChristopher Mcewan<br \/>\nJeremy A. Silburt<br \/>\nKevin Slemko <\/p>\n<p>QUEBEC<br \/>\nEric Brian Belanger<\/p>\n<p>Accredited Appraiser  Canadian Institute<br \/>\nWe welcome and congratulate these individuals as fully accredited members of the<br \/>\nInstitute through the granting of their AACI designation.<br \/>\nAccueillons et f\u00e9licitons comme membres pleinement accr\u00e9dit\u00e9s de l\u2019Institut et leur<br \/>\naccordons avec fiert\u00e9 la d\u00e9signation AACI.<\/p>\n<p>ALBERTA<br \/>\nGlen Doll<br \/>\nLaurel Edwards<br \/>\nCameron French<br \/>\nJordan Douglas  Gillespie <\/p>\n<p>BRITISH COLUMBIA<br \/>\nApril Amber Green<br \/>\nMelvin Lee<br \/>\nJonathan David Matthews<br \/>\nLaura C. McConnell<br \/>\nStephanie Ursula Tong<br \/>\nP. Simon Wainwright <\/p>\n<p>AACI<\/p>\n<p>MANITOBA<br \/>\nTim Browaty<br \/>\nLydia Schroeder-Hart<\/p>\n<p>NEW BRUNSWICK<br \/>\nSheila Anne Fitzpatrick <\/p>\n<p>ONTARIO<br \/>\nWard Lansink<br \/>\nColin E. Sclater<br \/>\nKorosh Shahbazi<br \/>\nNathan S. Stienstra<\/p>\n<p>QUEBEC<br \/>\nMartin Bisaillon<br \/>\nChristian verville <\/p>\n<p>CRA<\/p>\n<p>ALBERTA<br \/>\nJoseph N. Fryk<br \/>\nGloria Hindman<br \/>\nKari Leibel<br \/>\nDonato M. Letterio<br \/>\nBrady Cole Sullivan<\/p>\n<p>Canadian Residential Appraiser<br \/>\nThese members are congratulated on the successful completion of the CrA<br \/>\ndesignation requirements.<br \/>\nNous f\u00e9licitons ces membres pour avoir compl\u00e9t\u00e9 avec succ\u00e8s le programme menant \u00e0 la<br \/>\nd\u00e9signation CRA.<\/p>\n<p>BRITISH COLUMBIA<br \/>\nLewis Chekaluk<br \/>\nMishelle E. Martin<br \/>\nNicole E. Sharrow<br \/>\nWilliam M. Woodley<\/p>\n<p>MANITOBA<br \/>\nLindsey I. Henley<br \/>\nTimothy P. Nickel<\/p>\n<p>NEW BRUNSWICK<br \/>\nSusan F. O. Cumming<\/p>\n<p>ONTARIO<br \/>\nJulie Bowes<br \/>\nErny T. Ferreira<br \/>\nRobert J. Kosar<br \/>\nJeff v. Lohmer<br \/>\nJason S. Murree<br \/>\nDonna M. Peters<br \/>\nStuart G. Porter<br \/>\nJason J. Ridout <\/p>\n<p>BRITISH COLUMBIA<br \/>\nEvodius M. Bantulaki<br \/>\nJohn C. Bentley<br \/>\nSara Cantin<\/p>\n<p>SASKATCHEWAN<br \/>\nCharlene A. Chyz<br \/>\nBritoni Cranfield<br \/>\nAlison L. Poste<br \/>\nLaura Pugh<\/p>\n<p>Amy Lamb<br \/>\nEmilie G. Walker<br \/>\nYen-Kit F. Yee<\/p>\n<p>QUEBEC<br \/>\nGeorge Papanagiotou<br \/>\nKatrina Paige Silverman<br \/>\nCarl Tischuk<\/p>\n<p>* join date Jan12,2010<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada46<br \/>\nclick here to return to table 0f contents<\/p>\n<p>News<\/p>\n<p>AIC ANNUAL CONFERENCE RECAP<\/p>\n<p>The 2010 Appraisal Institute of Canada conference, held at the Empress Hotel<br \/>\nand victoria Conference Centre in victoria, British Columbia from June 2-5,<br \/>\nwas an exceptional success. Close to 450 delegates, companions, speakers,<br \/>\nexhibitors and invited guests came from across Canada, the United States<br \/>\nand China to take part in a conference full of informative, thought-provoking<br \/>\nand educational sessions. Great networking experiences were had by all,<br \/>\nresulting in the sharing of ideas and strategies to further develop career suc-<br \/>\ncesses. Members came away with a positive experience as cited in the post<br \/>\nconference evaluation responses: \u201cThe take-away is that I am still excited<br \/>\nabout being an AACI. My designation is important and it is important to my<br \/>\nclients. It gives me renewed reasoning for encouraging new Candidates into<br \/>\nthe profession.\u201d Networking is always a strong contributor to any successful <\/p>\n<p>conference as identified by one of our members: \u201cNetworking and continued<br \/>\nprofessional development are keys to our success.\u201d<\/p>\n<p>An address by British Columbia\u2019s Lieutenant Governor, The Honourable Steven<br \/>\nL. Point. welcomed the delegates prior to the conference being opened by keynote<br \/>\nspeaker Guy Dauncey speaking about \u2018A Positive vision for a Sustainable Future.\u2019<br \/>\nHe identified that, although our industry is working in a positive direction when<br \/>\nit comes to sustainability, there is some work for us to do to ensure that our future<br \/>\nand our planet remain safe, environmentally aware and responsible.<\/p>\n<p>AIC extends a very special thank you to the 2010 Co-Chairs, Len Sherwood,<br \/>\nAACI and Gordon Cavanaugh, CRA, and their conference chairs, as well as to the<br \/>\nenthusiastic and energetic group of volunteers who dedicated their time and<br \/>\nefforts to making this the successful AIC conference that it was. <\/p>\n<p>Mathieu Maillet, AACI, chair of the 2011 Organizing Committee, invited delegates to join him in<br \/>\nMoncton, New Brunswick June 8-11, 2011.<\/p>\n<p>Members were delighted with an opening address given by British Columbia\u2019s Lieutenant<br \/>\nGovernor, The Honourable Steven L. Point.<\/p>\n<p>This year\u2019s Annual General Meeting was held with members participating both onsite and<br \/>\nonline as AIC\u2019s first virtual participants.<\/p>\n<p>One of our most popular sessions was \u2018You Be the Judge,\u2019 where members experienced the role<br \/>\nof witness in a mock trial.<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 47<br \/>\nclick here to return to table 0f contents<\/p>\n<p> AIC 2010 Conference<br \/>\neLibrary now available<br \/>\nIf you did not have the opportunity to attend this year\u2019s conference<br \/>\nin victoria, or if you would like to refresh your memory, the AIC 2010<br \/>\nConference eLibrary is now available. Please visit http:\/\/www.aicanada.<br \/>\nca\/cmsPage.aspx?id=356. To complement those presentations, AIC<br \/>\nhas made available e-summaries.\u00a0This year\u2019s e-summaries provide a<br \/>\nsynopsis of five presentations and their points of interest made by both<br \/>\nthe presenters and the participants. The available e-summaries are:<br \/>\nEffective Networking and Communications Skills; Discounted Cash Flow;<br \/>\nSuccession Planning-Passing it Forward; Seniors\u2019 Housing; and Home<br \/>\nSolar Power. Take advantage of these different learning opportunities.<\/p>\n<p>One of our returning exhibitors: The University of British Columbia, Sauder School of Business\u2019s<br \/>\nYvonne Chuen.<\/p>\n<p>RECOgNIzINg ExCELLENCE<\/p>\n<p>The Appraisal Institute of Canada (AIC) Annual Conference held in Victoria,  from<br \/>\nJune 2-5, 2010 provided the occasion for the Institute to recognize a number of<br \/>\nindividuals for contributions to the AIC, and to the valuation profession.<\/p>\n<p>Fellows<br \/>\nThe title of Fellow is granted to designated members who have distin-<br \/>\nguished themselves by their exemplary contributions to the profession.<br \/>\nThis is demonstrated by a high level of excellence and achievement that<br \/>\nhas contributed to the advancement of the profession.  <\/p>\n<p>Bob Tipple, AACI, St. John\u2019s Newfoundland was awarded the title<br \/>\nof Fellow in recognition of his numerous contributions to AIC initia-<br \/>\ntives.  In presenting Bob with his Certificate of Fellowship, President<br \/>\nGrant Uba spoke of his active involvement with the Institute at both the<br \/>\nprovincial and national levels during his longstanding tenure and his<br \/>\nwork as a director on the AIC Board. The president noted that despite<br \/>\nBob\u2019s planned summer 2010 retirement from Altus, he would continue<br \/>\nas an AIC volunteer on the Nominating Committee. He also thanked him<br \/>\nfor his meritorious service and extraordinary assistance in advancing the<br \/>\npurposes of theAIC<\/p>\n<p>Outgoing President Sheila Young, AACI, was also honored by<br \/>\nIncoming President Grant Uba, who thanked her for all her work for the<br \/>\nInstitute, and presented her with a commemorative gavel and plaque<br \/>\nrecognizing her accomplishments during her presidential term. He also<br \/>\nrecognized her many volunteer contributions, such as having lectured <\/p>\n<p> Outgoing President Sheila Young, AACI, Fellow and President Grant Uba, AACI (R) thanked Bob<br \/>\nTipple, AACI, Fellow, who was awarded the title of Fellow in recognition of his numerous<br \/>\ncontributions to AIC initiatives.<\/p>\n<p>President Grant Uba, AACI thanked outgoing President Sheila Young, AACI, Fellow for her past<br \/>\ncontributions to the Institute as he awards her with the title of Fellow.<\/p>\n<p>ttp:\/\/www.aicanada.ca\/cmsPage.aspx?id=356<br \/>\nttp:\/\/www.aicanada.ca\/cmsPage.aspx?id=356<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada48<br \/>\nclick here to return to table 0f contents<\/p>\n<p>the first year appraisal courses and serving as an examiner with the<br \/>\nprovincial Admissions Committee; as the chapter chair of the Calgary<br \/>\nChapter; and serving for many years on the Appraisal Institute of Canada<br \/>\n\u2013 Alberta Board as director, president-elect, president and past-presi-<br \/>\ndent. President Uba conferred upon her the rank of Fellow in recognition<br \/>\nof her commendable and longstanding service and generous assistance in<br \/>\nadvancing the goals of the AIC.<\/p>\n<p>Retiring Board members<br \/>\nOutgoing President Sheila Young introduced the following retiring Board<br \/>\nmembers and thanked them for the contributions to the Institute as they<br \/>\nwere presented with plaques recognizing their contributions during their<br \/>\ntenure on the Board of Directors: <\/p>\n<p>\u2022 John Yannacopoulos, AACI<br \/>\n\u2022 George Maurice, AACI<\/p>\n<p>New designates<br \/>\nThe Annual Conference provided an opportunity to recognize all who have<br \/>\nearned their designation in the past 12 months, and a ceremonial presenta-<br \/>\ntion of the designation to those attending the conference. At the awards<br \/>\nluncheon on Saturday, June 3, the names of the new 73 AACI and 81 CRA<br \/>\nmembers were presented to attendees in a scrolling PowerPoint presenta-<br \/>\ntion. Outgoing President Sheila Young then publically recognized 12 AIC<br \/>\nmembers who had achieved their designation since the conference last year<br \/>\nin Mont Tremblant. They were:<\/p>\n<p>Outgoing President Sheila Young, AACI, Fellow thanked outgoing Director, John Yannacopoulos<br \/>\nwith a plaque marking his contributions to the AIC Board.<\/p>\n<p>Outgoing President Sheila Young with newly designated members in attendance at the annual conference in victoria.(L-R) Michael Murphy, AACI; Melvin Lee, AACI; Andrew Bisnar, AACI; Denis Alain, CRA;<br \/>\nSheila Young, AACI, Fellow; Megan McFarlane, AACI; Tyra Luckhurst, AACI; Clifford Smirl, AACI; and Stephen Blacklock, AACI.<\/p>\n<p>www.aicanada.ca<br \/>\nVISIT US AT:<\/p>\n<p>\u2022 Michael Murphy, AACI<br \/>\n\u2022 Melvin Lee, AACI<br \/>\n\u2022 Andrew Bisnar, AACI<br \/>\n\u2022 Stephen Blacklock, AACI<br \/>\n\u2022 Tyra Luckhurst, AACI<br \/>\n\u2022 Megan McFarlane, AACI<\/p>\n<p>\u2022 Clifford Smirl, AACI<br \/>\n\u2022 Pedro Tavares, AACI<br \/>\n\u2022 Luke Venhuizen, CRA<br \/>\n\u2022 Sheila Orr, AACI<br \/>\n\u2022 Denis Alain, CRA<br \/>\n\u2022 Laura McConnel, AACI<\/p>\n<p>Volunteer recognition<br \/>\nThe Saturday awards luncheon also featured a volunteer Recognition<br \/>\ncomponent, during which the names of 179 volunteers who serve on AIC<br \/>\ncommittees were presented to the members. President Uba asked that<br \/>\nmembers join him in saluting the contributions of these individuals, noting<br \/>\nthe Institute\u2019s debt to the dedication of the many volunteers who devote<br \/>\ncountless hours to assisting the Institute reach its ambitious goals. <\/p>\n<p>News<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"g8rqCwhmUZ\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=U7sa5LQ1zN#?secret=g8rqCwhmUZ\" data-secret=\"g8rqCwhmUZ\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada 49<br \/>\nclick here to return to table 0f contents<\/p>\n<p>IN MEMORIAM<\/p>\n<p>CRITICAL DATES<br \/>\nSeptember 30, 2010 \u2013 Candidates\u2019 Course Per Year Deadline (Can-<br \/>\ndidates must post their successfully completed university level courses<br \/>\ntaken between October 1, 2009 and September 30, 2010 to their CPY<br \/>\nrecord online.<br \/>\nSeptember 30, 2010 \u2013 Deadline for payment of member dues<br \/>\nDecember 31, 2010 \u2013 AIC designated members must complete and<br \/>\npost electronically the completion of a minimum six new CPD credits<br \/>\nobtained between January 1 and December 31, 2010. Random audits<br \/>\nwill take place during January 2011.<\/p>\n<p>The following members of the Appraisal Institute of Canada have<br \/>\npassed away. On behalf of everyone connected with the Institute and<br \/>\nthe profession, we extend our sincerest sympathies to their families,<br \/>\nfriends and associates.\/ Les membres suivant de l\u2019Institut canadien des<br \/>\n\u00e9valuateurs sont d\u00e9c\u00e9d\u00e9s. Au nom de tous ceux qui oeuvrent de pr\u00e8s ou<br \/>\nde loin au sein de l\u2019Institut et de la profession, nous exprimons nos plus<br \/>\nsinc\u00e8res condol\u00e9ances \u00e0 les familles, amis et associ\u00e9s.<\/p>\n<p>John A. Flynn, Candidate\u2013 St.Mary\u2019s, ON<br \/>\nBarry Wood, Candidate\u2013 Montague, PEI<\/p>\n<p>BUILDINg PARTNERSHIPS \u2013 BUILDINg HOMES<br \/>\nFour million Canadians are in need of decent, affordable housing, and when<br \/>\nindividuals and organizations choose to get involved with Habitat for Human-<br \/>\nity they are offered a number of high impact ways to remedy this situation.<br \/>\nThey can donate funds, product or land, participate by volunteering at a local<br \/>\nbuild, join a Global village trip, or offer professional expertise. <\/p>\n<p>Our professional training as appraisers has taught us how to calculate the<br \/>\nvalue of a house on economic terms. Home ownership has far greater symbolism<br \/>\nand meaning to families in need than any dollar figure we might assign to it.\u00a0 <\/p>\n<p>During the recent Appraisal Institute of Canada (AIC) annual conference,<br \/>\nit was with great pleasure that Grant Uba, AIC President announced that the<br \/>\nAIC has established a formal partnership with Habitat for Humanity as the<br \/>\nInstitute\u2019s charity of choice.  <\/p>\n<p>In making the announcement Grant stated, \u201cToday we are celebrating the<br \/>\nbeginning of this new partnership.\u201d He added, \u201cAIC\u2019s commitment to Habitat<br \/>\nfor Humanity is that, over the next 2-3 years, we wish to work collaboratively<br \/>\nwith members, provincial affiliates and chapters to raise  sufficient funds to be<br \/>\nable to sponsor the build of a home in a community to be determined.\u201d  <\/p>\n<p>The Institute is exploring whether we could have that build coincide with<br \/>\nan annual conference. It would be most inspiring if we, as appraisers, could<br \/>\nall come together \u2013 not only with our financial contributions, but, in the days<br \/>\nleading up to the conference or those immediately following it, with some<br \/>\nsweat equity as we participate en masse in building a Habitat for Humanity<br \/>\nhouse in Moncton in 2011 or in Ottawa in 2012.<\/p>\n<p>The AIC Marketing and Communications Committee is responsible for<br \/>\nthis initiative. AIC will be developing a strategy to help the Institute realize our<br \/>\nphilanthropic goals that will also engage members locally with local Habitat for<br \/>\nHumanity affiliates.\u00a0This is an extremely exciting opportunity for the Institute.<\/p>\n<p>Grant Uba closed by adding: \u201cGood things come when you rally together<br \/>\naround a meaningful cause.\u201d The AIC chose to mark this celebration of our<br \/>\npartnership by making a $10,000 contribution towards the sponsorship of the<br \/>\nfirst home that we plan to build. He concluded by saying: \u201cI am confident that<br \/>\nmembers share our vision and will also enable us to achieve this goal.\u201d <\/p>\n<p>AIC announced that it has formally established a partnership with Habitat for Humanity. A<br \/>\ncontribution of $10,000 was presented by Grant Uba, AACI, AIC President (R) to Ron Drane,<br \/>\nHabitat for Humanity Board member.<\/p>\n<p>MAKE SURE yOUR PERSONAL INFORMATION IS CORRECT<br \/>\nIt is important that your personal information in our AIC database is correct. Please go online to review your Member Profile and ensure that all<br \/>\nof the additional information is accurate. You can then update the information where necessary. Here\u2019s how:<br \/>\n1. Go to http:\/\/www.aicanada.ca\/imispublic\/<br \/>\n2. Click LOG ON and enter your logon name and password<br \/>\n3. Click on MANAGE profile and contact information<br \/>\n4. Click Personal, Address and Designated Member Source Guide to verify or update your contact information (if you make changes be sure to click the save button)<br \/>\nPlease call Member Services at 1-888-551-5521 or email info@aicanada.ca if you have questions or require assistance.<\/p>\n<p>http:\/\/www.aicanada.ca\/imispublic\/<br \/>\nmailto:info@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 54 | book 3 | 2010 \u00c9valuation Immobili\u00e8re au Canada50<br \/>\nclick here to return to table 0f contents<\/p>\n<p>Calendar of Events<\/p>\n<p>*If you are viewing an electronic version of this issue on the AIC web site, please click on these listings for active links to the advertisers\u2019 web sites.<\/p>\n<p>Advertiser Information Centre<\/p>\n<p>Company    Page    Website Phone Number<br \/>\nACI 2,3,52 www.appraiserchoice.com 800-234-8727<br \/>\nAltus Group Ltd. 51 www.altusgroup.com 416-221-1200<br \/>\nAtlantic Realty Advisors 36 www.ara.ca<br \/>\nBradford Technologies 9 www.bradfordsoftware.com 800-622-8727<br \/>\nCanadian Association of Accredited Mortgage Professionals  44 www.caamp.org 416-385-2333<br \/>\nCanadian Resource valuation Group 41 www.crvg.com 780-424-8856<br \/>\nCushman &#038; Wakefield 21 www.cushmanwakefield.com\/valuation 416-359-2378<br \/>\nNotarius 39 www.notarius.com 800-567-6703<br \/>\nSauder School of Business 43 www.realestate.ubc.ca 877-775-7733<br \/>\nSolidifi 4 www.solidifi.com 866-583-3983 <\/p>\n<p>AIC For information contact:  info@aicanada.ca  or  www.aicanada.ca<br \/>\nor 1-888-551-5521<\/p>\n<p>BC Professional Practice Seminars<br \/>\nSeptember 24 and 25, 2010 \u2013 Kamloops\/Okanagan<br \/>\nAllan Beatty, AACI, P.App<br \/>\nnovember 19 and 20, 2010 \u2013 Lower Mainland<br \/>\nLarry Dybvig, AACI, P.App<br \/>\nFor information contact: info@appraisal.bc.ca<br \/>\nor (604) 266-8287 or check www.appraisal.bc.ca\/<\/p>\n<p>AB Professional Practice Seminars (Standards) Fall 2010<br \/>\nOctober\/November \u2013 Calgary and Edmonton<br \/>\nFor information contact: info@appraisal.ab.ca<br \/>\nor (403) 207-7892 or check  www.appraisal.ab.ca<\/p>\n<p>SK Professional Practice Seminar<br \/>\nSeptember 17-18, 2010 \u2013 Saskatoon<br \/>\nFall Professional Development Conference<br \/>\nOctober 22, 2010 \u2013 Saskatoon<br \/>\nFor information contact: Marilyn Steranka at skaic@sasktel.net<br \/>\nor (306) 352-4195 or check www.skaic.org\/<\/p>\n<p>MB Commercial Division of the WinnipegREALTORS\u00ae and<br \/>\nthe Appraisal Institute of Canada &#8211; Manitoba\u2019s<br \/>\n4th Annual Joint Golf Tournament<br \/>\nAugust 25, 2010 &#8211; St. Boniface Golf Course<br \/>\nProfessional Development Breakfast Seminar<br \/>\nWhat is up with Centreventure?<br \/>\nPresented by Ross McGowan, President &#038; CEO, Centreventure<br \/>\nThursday, August 26, 2010<br \/>\nProfessional Practice Seminar<br \/>\nOctober 1 and 2, 2010 &#8211; victoria Inn, Winnipeg<br \/>\nInstructor: Deana Halladay, CRA<br \/>\nAGM &#038; PD Seminar Series<br \/>\nOctober 27, 2010 &#8211; Norwood Hotel, Winnipeg<br \/>\nPD Seminar Series with AIC\u2019s Robert Patchett, LL.B, CD<br \/>\nCandidates\u2019 Forum, Members\u2019 Forum, Reception and  2010 AGM<br \/>\nFor information contact: Kelly Tole at mbaic@mts.net<br \/>\nor (204) 943-1177 or check http:\/\/mb.aicanada.ca<\/p>\n<p>Please<br \/>\nsupport  <\/p>\n<p>our<br \/>\nadvertisers<\/p>\n<p>ON Professional Practice Seminar<br \/>\nOctober 22 and 23, 2010 &#8211; London<br \/>\nInstructor: Brian varner<br \/>\nOctober 29 and 30, 2010 &#8211; Toronto<br \/>\nInstructor: Ray Bower<br \/>\nDecember 3 and 4, 2010 &#8211; Peterborough<br \/>\nInstructor: Michael Mendela<br \/>\nPreparing Appraisal Reports<br \/>\nfor Government and Public Entities<br \/>\nSeptember 17, 2010 &#8211; Toronto (downtown)<br \/>\nMaking Client Meetings Count: Mastering Your Client<br \/>\nInterviewing Skills!<br \/>\nSeptember 27, 2010 \u2013 Chatham<br \/>\n5:30 pm \u2013 8:30 pm \u2022 Speaker: Michael Lewis<br \/>\nFall Academy<br \/>\nSeptember 24, 2010 &#8211; Toronto<br \/>\nFor information or to register log onto www.oaaic.on.ca or<br \/>\ncontact: Lorraine Azzopardi at lorraine@oaaic.on.ca<br \/>\nor (416) 695-9333<\/p>\n<p>QC For information contact: Ginette St-Jean at aqice@qc.aira.com<br \/>\nor (450) 454-0377 or check http:\/\/qc.aicanada.ca<\/p>\n<p>NB For information contact: Louise Reid at nbarea@nb.aibn.com<br \/>\nor (506) 450-2016 or check http:\/\/www.nbarea.org\/<\/p>\n<p>NS Atlantic Regional Appraisers Conference<br \/>\nOctober 1-3, 2010 &#8211; Prince George Hotel, Halifax<br \/>\nTwo educational streams &#8211; Commercial and Residential<br \/>\nSocial events: harbour cruise, dinner and downtown tour<br \/>\nFor information contact: Davida Mackay at nsreaa@nsappraisal.<br \/>\nns.ca or (902) 422-4077 or check www.nsappraisal.ns.ca\/<\/p>\n<p>PEI Adjustment Support in the Direct Comparison<br \/>\nApproach 1.5 day education session<br \/>\nSeptember 17 and 18, 2010 &#8211; Charlottetown<br \/>\nFor information contact: Suzanne Pater at peiaic@xplornet.com<br \/>\nor (902) 368-3355                            <\/p>\n<p>NL For information contact: Susan Chipman naaic@nf.aibn.com<br \/>\nor (709) 753-7644     <\/p>\n<p>mailto:info@aicanada.ca<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"g8rqCwhmUZ\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=U7sa5LQ1zN#?secret=g8rqCwhmUZ\" data-secret=\"g8rqCwhmUZ\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:info@appraisal.bc.ca<br \/>\nhttp:\/\/www.appraisal.bc.ca\/<br \/>\nmailto:info@appraisal.ab.ca<br \/>\nhttp:\/\/www.appraisal.ab.ca<br \/>\nmailto:skaic@sasktel.net<br \/>\nhttp:\/\/www.skaic.org\/<br \/>\nmailto:mbaic@mts.net<br \/>\nhttp:\/\/mb.aicanada.ca<br \/>\nmailto:aqice@qc.aira.com<br \/>\nmailto:nbarea@nb.aibn.com<br \/>\nmailto:naaic@nf.aibn.com<br \/>\nhttp:\/\/www.oaaic.on.ca<br \/>\nmailto:lorraine@oaaic.on.ca<br \/>\nhttp:\/\/qc.aicanada.ca<br \/>\nhttp:\/\/www.nbarea.org\/<br \/>\nhttp:\/\/www.nsappraisal.ns.ca\/<br \/>\nmailto:peiaic@xplornet.com<br \/>\nhttp:\/\/www.appraiserchoice.com<br \/>\nhttp:\/\/www.altusgroup.com<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"2mLXYi7fYj\"><p><a href=\"http:\/\/www.ara.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; ARA - Atlantic Realty Advisors\" src=\"http:\/\/www.ara.ca\/embed\/#?secret=KLu0Hpv3k5#?secret=2mLXYi7fYj\" data-secret=\"2mLXYi7fYj\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nhttp:\/\/www.bradfordsoftware.com<br \/>\nhttp:\/\/www.caamp.org<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"fmcxDr7K6f\"><p><a href=\"https:\/\/crvg.com\/\">CRVG Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;CRVG Home&#8221; &#8212; CRVG - Canadian Resource Valuation Group\" src=\"https:\/\/crvg.com\/embed\/#?secret=CrTu00G7he#?secret=fmcxDr7K6f\" data-secret=\"fmcxDr7K6f\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nhttp:\/\/www.cushmanwakefield.com\/valuation<br \/>\nhttp:\/\/www.notarius.com<br \/>\nhttp:\/\/www.realestate.ubc.ca<br \/>\nhttp:\/\/www.solidifi.com<\/p>\n<p>mailto:info@altusgroup.com<br \/>\nhttp:\/\/www.altusgroup.com<br \/>\nmailto:info@altusgroup.com<\/p>\n<p>ACI365.com\ufffd 800-234-8727<\/p>\n<p>ACI365\u2122<\/p>\n<p>Get Online \u2022 Go Paperless \u2022 Get Paid Faster<\/p>\n<p>One\ufffdyear\ufffdof\ufffdACI365\u2122\ufffdWorksite\ufffd&#038;\ufffdWebsite<\/p>\n<p>Complete\ufffdAppraisal\ufffdOffice\ufffdManagement\ufffdSolution<\/p>\n<p>Includes\ufffdCRAL2010\u2122\ufffdIntegration<\/p>\n<p>$365 Payable in US Dollars<\/p>\n<p>ACI is a division of Verisk Analytics (NASDAQ: VRSK), a leading provider of risk assessment solutions to professionals in insurance, healthcare, mortgage<br \/>\nlending, government, risk management, and human resources. Verisk Analytics includes the holdings of Insurance Services Office, Inc. (ISO) and its <\/p>\n<p>subsidiaries, which provide essential solutions to the insurance, mortgage lending, and healthcare markets. For more information, visit www.verisk.com.<\/p>\n<p>http:\/\/www.verisk.com<br \/>\nhttp:\/\/www.appraiserchoice.com<\/p>\n","protected":false},"featured_media":14351,"menu_order":11,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":""},"class_list":["post-30006","issue","type-issue","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/issue\/30006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/issue"}],"about":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/types\/issue"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/media\/14351"}],"wp:attachment":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/media?parent=30006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}