{"id":30011,"date":"2014-03-25T00:52:29","date_gmt":"2014-03-25T04:52:29","guid":{"rendered":"https:\/\/www.aicanada.ca\/fr\/cpv-issue\/2012-volume-56-book-1\/"},"modified":"2014-03-25T00:53:29","modified_gmt":"2014-03-24T20:53:29","slug":"2012-volume-56-tome-1","status":"publish","type":"issue","link":"https:\/\/www.aicanada.ca\/fr\/cpv-issue\/2012-volume-56-tome-1\/","title":{"rendered":"2012 &#8211; Volume 56 &#8211; Tome 1"},"content":{"rendered":"<p>for capital projectsfor capital projectsfor capital projectsfor capital projects<\/p>\n<p>VOLUME  56  |  BOOK 1  |  2012THE OFFICIAL PUBLICATION OF THE APPRAISAL INSTITUTE OF CANADA<\/p>\n<p>REAL VALUE EXPERTS  |  EXPERTS EN \u00c9VALUATION<\/p>\n<p>PM<br \/>\n #<\/p>\n<p>40<br \/>\n00<\/p>\n<p>82<br \/>\n49<\/p>\n<p>  R<br \/>\net<\/p>\n<p>ur<br \/>\nn <\/p>\n<p>un<br \/>\nde<\/p>\n<p>liv<br \/>\ner<\/p>\n<p>ab<br \/>\nle<\/p>\n<p> C<br \/>\nan<\/p>\n<p>ad<br \/>\nia<\/p>\n<p>n<br \/>\nAd<\/p>\n<p>dr<br \/>\nes<\/p>\n<p>se<br \/>\ns <\/p>\n<p>to<br \/>\n:  <\/p>\n<p>Ap<br \/>\npr<\/p>\n<p>ai<br \/>\nsa<\/p>\n<p>l I<br \/>\nns<\/p>\n<p>tit<br \/>\nut<\/p>\n<p>e<br \/>\nof<\/p>\n<p> C<br \/>\nan<\/p>\n<p>ad<br \/>\na,<\/p>\n<p> 4<br \/>\n03<\/p>\n<p>-2<br \/>\n00<\/p>\n<p> C<br \/>\nat<\/p>\n<p>he<br \/>\nrin<\/p>\n<p>e<br \/>\nSt<\/p>\n<p>.,<br \/>\nO<\/p>\n<p>tt<br \/>\naw<\/p>\n<p>a,<br \/>\n O<\/p>\n<p>N<br \/>\n K<\/p>\n<p>2P<br \/>\n 2<\/p>\n<p>K9<br \/>\n. E<\/p>\n<p>m<br \/>\nai<\/p>\n<p>l:<br \/>\nin<\/p>\n<p>fo<br \/>\n@<\/p>\n<p>ai<br \/>\nca<\/p>\n<p>na<br \/>\nda<\/p>\n<p>.c<br \/>\na<\/p>\n<p>Benefits of<br \/>\nbuilding files review<br \/>\nBenefits of<br \/>\nbuilding files review<\/p>\n<p>Global economic outlookGlobal economic outlook<\/p>\n<p>Land<br \/>\nacquisition<\/p>\n<p>Land<br \/>\nacquisition<\/p>\n<p>Land<br \/>\nacquisition<\/p>\n<p>mailto:info@aicanada.ca<br \/>\nmailto:info@aicanada.ca<br \/>\nmailto:info@aicanada.ca<\/p>\n<p>ACI is a division of Verisk Analytics (NASDAQ: VRSK), a leading provider of risk assessment solutions to professionals in insurance, health care, mortgage<br \/>\nlending, government, risk management, and human resources. Verisk Analytics includes the holdings of Insurance Services Offi ce, Inc. (ISO) and its<br \/>\nsubsidiaries, which provide essential solutions to the insurance, mortgage lending, and healthcare markets. For more information, visit www.verisk.com.<\/p>\n<p>Raising the Bar in Appraisal Technology<\/p>\n<p>Innovative Technology &#8211; 30 Years and Counting &#8211; ACI has been a pioneer, providing<br \/>\ninnovative tools that save appraisers time and money. Look to ACI to provide the foremost<br \/>\nsolution in the industry.  Visit AppraisersChoice.com for the latest news and information. <\/p>\n<p>Benefi cial Partnerships &#8211; ACI features solid integration with sketch tools, location maps,<br \/>\nfl ood data, and tools that streamline the appraisal report writing process.  It is through these<br \/>\npartnerships that ACI appraisers have many options and why ACI is \u201dThe Appraiser\u2019s Choice.\u201d <\/p>\n<p>Premier Service &#8211; Toll-free technical support, LIVE chat operators, and over 140 online<br \/>\nvideos on AppraisersChoice.com provides ACI appraisers with multiple support channels. <\/p>\n<p>Best Value &#8211; Hands-down, ACI offers the most comprehensive real estate appraisal software<br \/>\npackage available in the industry.  We invite you to experience ACI\u2019s industry-leading appraisal<br \/>\ntechnology and service.<\/p>\n<p>Save time and effort <\/p>\n<p>with CRAL\u2019s  Market <\/p>\n<p>Conditions eService. <\/p>\n<p>This service works <\/p>\n<p>with most MLS <\/p>\n<p>providers.<\/p>\n<p>Comps Import Transfer<br \/>\nMLS Data Directly<\/p>\n<p>Worldwide ERC\u00ae Summary<br \/>\nAppraisal Report<\/p>\n<p>The Worldwide <\/p>\n<p>ERC\u00ae Summary <\/p>\n<p>Appraisal Report <\/p>\n<p>is now available in <\/p>\n<p>CRAL2010\u2122.<\/p>\n<p>Easily defi ne <\/p>\n<p>shaded portions <\/p>\n<p>that represent your <\/p>\n<p>subjects\u2019 Market <\/p>\n<p>Area or Boundary.<\/p>\n<p>Neighborhood Boundaries<br \/>\nin MapPoint<\/p>\n<p>MapPoint Neighborhood Boundaries<br \/>\nVisually defi ne your subject property\u2019s<br \/>\nmarket area and save for future use.<\/p>\n<p>New Forms! Worldwide ERC\u00ae<br \/>\nSummary Appraisal Report<br \/>\nNow available for relocation experts.<\/p>\n<p>MLS Import eService<br \/>\nImport MLS data directly into  your reports<br \/>\nwith CRAL\u2019s Market Conditions eService<\/p>\n<p> \u25aa Appraisal Forms Library<br \/>\n \u25aa Order Tracking<br \/>\n \u25aa Photo Management<br \/>\n \u25aa Comps Database<br \/>\n \u25aa ACI Sketch\u2122  <\/p>\n<p> \u25aa Digital Signature (1)<br \/>\n \u25aa ChoiceCredits\u2122 (250)<br \/>\n \u25aa Free PDF Creator<br \/>\n \u25aa Premier Plus Service (1 year)<br \/>\n \u25aa Concierge Service<\/p>\n<p>http:\/\/www.verisk.com<br \/>\nhttp:\/\/www.appraiserschoice.com<\/p>\n<p>ACI is a division of Verisk Analytics (NASDAQ: VRSK), a leading provider of risk assessment solutions to professionals in insurance, health care, mortgage<br \/>\nlending, government, risk management, and human resources. Verisk Analytics includes the holdings of Insurance Services Offi ce, Inc. (ISO) and its<br \/>\nsubsidiaries, which provide essential solutions to the insurance, mortgage lending, and healthcare markets. For more information, visit www.verisk.com.<\/p>\n<p>Raising the Bar in Appraisal Technology<\/p>\n<p>Innovative Technology &#8211; 30 Years and Counting &#8211; ACI has been a pioneer, providing<br \/>\ninnovative tools that save appraisers time and money. Look to ACI to provide the foremost<br \/>\nsolution in the industry.  Visit AppraisersChoice.com for the latest news and information. <\/p>\n<p>Benefi cial Partnerships &#8211; ACI features solid integration with sketch tools, location maps,<br \/>\nfl ood data, and tools that streamline the appraisal report writing process.  It is through these<br \/>\npartnerships that ACI appraisers have many options and why ACI is \u201dThe Appraiser\u2019s Choice.\u201d <\/p>\n<p>Premier Service &#8211; Toll-free technical support, LIVE chat operators, and over 140 online<br \/>\nvideos on AppraisersChoice.com provides ACI appraisers with multiple support channels. <\/p>\n<p>Best Value &#8211; Hands-down, ACI offers the most comprehensive real estate appraisal software<br \/>\npackage available in the industry.  We invite you to experience ACI\u2019s industry-leading appraisal<br \/>\ntechnology and service.<\/p>\n<p>Save time and effort <\/p>\n<p>with CRAL\u2019s  Market <\/p>\n<p>Conditions eService. <\/p>\n<p>This service works <\/p>\n<p>with most MLS <\/p>\n<p>providers.<\/p>\n<p>Comps Import Transfer<br \/>\nMLS Data Directly<\/p>\n<p>Worldwide ERC\u00ae Summary<br \/>\nAppraisal Report<\/p>\n<p>The Worldwide <\/p>\n<p>ERC\u00ae Summary <\/p>\n<p>Appraisal Report <\/p>\n<p>is now available in <\/p>\n<p>CRAL2010\u2122.<\/p>\n<p>Easily defi ne <\/p>\n<p>shaded portions <\/p>\n<p>that represent your <\/p>\n<p>subjects\u2019 Market <\/p>\n<p>Area or Boundary.<\/p>\n<p>Neighborhood Boundaries<br \/>\nin MapPoint<\/p>\n<p>MapPoint Neighborhood Boundaries<br \/>\nVisually defi ne your subject property\u2019s<br \/>\nmarket area and save for future use.<\/p>\n<p>New Forms! Worldwide ERC\u00ae<br \/>\nSummary Appraisal Report<br \/>\nNow available for relocation experts.<\/p>\n<p>MLS Import eService<br \/>\nImport MLS data directly into  your reports<br \/>\nwith CRAL\u2019s Market Conditions eService<\/p>\n<p> \u25aa Appraisal Forms Library<br \/>\n \u25aa Order Tracking<br \/>\n \u25aa Photo Management<br \/>\n \u25aa Comps Database<br \/>\n \u25aa ACI Sketch\u2122  <\/p>\n<p> \u25aa Digital Signature (1)<br \/>\n \u25aa ChoiceCredits\u2122 (250)<br \/>\n \u25aa Free PDF Creator<br \/>\n \u25aa Premier Plus Service (1 year)<br \/>\n \u25aa Concierge Service<\/p>\n<p>http:\/\/www.appraiserschoice.com<\/p>\n<p>America\u2019s Most Hassle-Free Appraisal Software<br \/>\nIs Now Canada\u2019s Most Hassle-Free Appraisal Software<\/p>\n<p>www.BradfordSoftware.com<br \/>\nVisit our website for Introductory Pricing Specials<\/p>\n<p>800-622-8727<\/p>\n<p>Selected by Centract Settlement Services as<br \/>\nthe only approved appraisal software for report<br \/>\ndelivery, ClickFORMS is now being made<br \/>\navailable to all appraisers in Canada.<\/p>\n<p>ClickFORMS is the software most recognized for being<br \/>\nhassle-free. With intuitive \u201cDrag and Drop\u201d simplicity<br \/>\nyou don\u2019t need special training. In fact you\u2019ll probably<br \/>\ncreate your first report without even reading the<br \/>\nmanual. And it does all the little things you would<br \/>\nexpect from quality software. Like providing all your<br \/>\nforms in English and French with a spell checker that<br \/>\nalso works in English and French. The sketcher is<br \/>\nbuilt-in, but it\u2019ll also work with the one you currently<br \/>\nuse. ClickFORMS is software that works the way you<br \/>\nwould expect software to work &#8211; hassle free!<\/p>\n<p>If you\u2019re looking for a better way, an easier way to<br \/>\nproduce appraisal reports and want to save some<br \/>\nmoney, switch to ClickFORMS today. Centract<br \/>\nSettlement Services did.<\/p>\n<p>Simplicity at its Best<br \/>\nProductivity at its Highest<\/p>\n<p>only $349<br \/>\nClickFROMS is a trademark of Bradford Technologies, Inc.; Other brand and product names are trademrks of their respective owners.<\/p>\n<p>or<br \/>\n$30\/mo<\/p>\n<p>Canadian_Winter_2011:Canadian Property Valuation Magazine  1\/27\/2011  1:38 PM  Page 1<\/p>\n<p>http:\/\/www.BradfordSoftware.com<\/p>\n<p>6 AIC Annual Conference \u2013<br \/>\nSHAPE OF THINGS TO COME<\/p>\n<p>7 NOTICE OF<br \/>\nANNUAL GENERAL MEETING<\/p>\n<p>      \u2022 AVIS D\u2019ASSEMBL\u00c9E<br \/>\nG\u00c9N\u00c9RALE ANNUELLE<\/p>\n<p>8  Executive Corner \u2013 The changing<br \/>\nrealities of the marketplace<\/p>\n<p>      \u2022 Les r\u00e9alit\u00e9s changeantes du<br \/>\nmarch\u00e9 du travail<\/p>\n<p>12 CEO Report \u2013<br \/>\nThe first 120 days\u2026and counting<\/p>\n<p>      \u2022 Voil\u00e0 d\u00e9j\u00e0 120 jours!<\/p>\n<p>14 Global economic outlook<\/p>\n<p>16 Natalia Kourant \u2013<br \/>\nMontreal<br \/>\nappraiser shares<br \/>\nexpertise and<br \/>\nencouragement<br \/>\nwith her native<br \/>\nUkraine<\/p>\n<p>19  Land acquisition<br \/>\nfor capital projects<\/p>\n<p>22 Reviewing building files<br \/>\nbenefits appraiser and client<\/p>\n<p>24 12 ways you can<br \/>\nover-deliver value to your clients<\/p>\n<p>25 AMCs have changed the way<br \/>\nwe market and communicate<\/p>\n<p>26 Updated Standards<\/p>\n<p>27 The buying<br \/>\npower of many<\/p>\n<p>28 New<br \/>\nInternational<br \/>\nValuation<br \/>\nStandards<\/p>\n<p>30 Residential form being updated<\/p>\n<p>31 The new<br \/>\nProfessional Practice Seminar<\/p>\n<p>32 Applied Experience<br \/>\nexam is by AIC for AIC<\/p>\n<p>34 Peer review:<br \/>\nthe AIC working for you<\/p>\n<p>35 Client confidentiality<\/p>\n<p>36 The role of rules<br \/>\nin protecting the public<\/p>\n<p>38 Technology: Moving from<br \/>\nThinkPad to MacBook<\/p>\n<p>41 Spotlight on Continuing<br \/>\nProfessional Development<\/p>\n<p>42 Improved Guided<br \/>\nCase Study course<\/p>\n<p>43 Designations\/<br \/>\nCandidates\/Students<\/p>\n<p>44 NEWS \u2013 PGVC grads\/Manitoba<br \/>\nsupports Habitat for Humanity\/<br \/>\nJack Warren Scholarship winners\/<br \/>\nCritical Dates\/In Memoriam<\/p>\n<p>46 Calendar of Events<\/p>\n<p>403-200 Catherine Street,<br \/>\nOttawa, ON  K2P 2K9 <\/p>\n<p>Phone: (613) 234-6533 Fax: (613) 234-7197<br \/>\nWeb site: www.aicanada.ca<\/p>\n<p>Contact us at: info@aicanada.ca <\/p>\n<p>Board of Directors<br \/>\nConseil d\u2019administration<\/p>\n<p>President \u2013 Pr\u00e9sidente<br \/>\nMichael Mendela, AACI (ON)<\/p>\n<p>President Elect \u2013 Pr\u00e9sident d\u00e9sign\u00e9<br \/>\nDavid Shum, AACI (AB)<\/p>\n<p>Immediate Past-president \u2013<br \/>\nPr\u00e9sident sortant immediate<\/p>\n<p>Grant Uba, AACI (ON) <\/p>\n<p>Vice-Presidents \u2013 Vice-pr\u00e9sidents<br \/>\nDan Wilson, AACI (BC)<br \/>\nScott Wilson, AACI (PE)<\/p>\n<p>Directors \u2013 Directeurs<br \/>\nJohn Peebles, AACI (BC)<br \/>\nDan Brewer, AACI (ON) <\/p>\n<p>Anne Helliker, AACI (ON)<br \/>\nDaniel Doucet, AACI (NB)<br \/>\nLouis Poirier, AACI (QC)<\/p>\n<p>Greg Bennett, AACI (NL)<br \/>\n Surinder Pal, AACI (MB)<\/p>\n<p>Richard Colbourne, AACI (NS)<br \/>\nThomas Fox, AACI (SK)<br \/>\nJohn Farner, AACI (AB)<\/p>\n<p>Chief Executive Officer<br \/>\nKeith Lancastle, MBA, CAE, Ottawa<\/p>\n<p>Communications Officer<br \/>\nMary-Jane Erickson, Ottawa<\/p>\n<p>Managing Editor \u2013<br \/>\nR\u00e9dacteur administratif<\/p>\n<p>Craig Kelman, Winnipeg<\/p>\n<p>Assistant Editor \u2013<br \/>\nR\u00e9dacteur en chef adjoint<\/p>\n<p>Cheryl Parisien, Winnipeg<\/p>\n<p>Editorial Board<br \/>\nAIC would like to thank the following  <\/p>\n<p>individuals for their assistance and support:<br \/>\nJohn Peebles, AACI \u2013 Chair<\/p>\n<p>Anne Helliker, AACI<br \/>\nRyan Tung, AACI<br \/>\nRob Grycko, CRA<\/p>\n<p>Jane Londerville, B.Sc., M.B.A.,AACI (Hon)<br \/>\nAssociate Professor, University of Guelph<\/p>\n<p>Published by the<br \/>\nVolume 56, Book 1, 2012<\/p>\n<p>Contents<\/p>\n<p>Publication Mails Agreement #40008249.<br \/>\nReturn undeliverable Canadian addresses to: Appraisal Institute of Canada,<br \/>\n403-200 Catherine St., Ottawa, ON  K2P 2K9. Email: info@aicanada.ca<\/p>\n<p>The articles printed in this issue represent authors\u2019 opinions only and are not neces-<br \/>\nsarily endorsed by the APPRAISAL INSTITUTE OF CANADA. Copyright 2012 by the<br \/>\nAPPRAISAL INSTITUTE OF CANADA. All rights reserved. Reproduction in whole or<br \/>\nin part without written permission is strictly prohibited. Subscription, $40.00 per<br \/>\nyear. Printed in Canada. Les articles imprim\u00e9s dans ce num\u00e9ro ne rep\u00e9sentent que<br \/>\nl\u2019opinion de leur auteur respectif, mais ne sont pas n\u00e9ces\u2013sairement endoss\u00e9s par<br \/>\nL\u2019INSTITUT CANADIEN DES \u00c9vALUATEURS. Tous droits reserv\u00e9s 2012 par L\u2019INSTITUT<br \/>\nCANADIEN DES \u00c9vALUATEURS. La reproduction totale ou partielle sous quelque<br \/>\nform que se soit sans authorisation \u00e9crite est absolument interdite. Abonnement<br \/>\n$40.00 par ann\u00e9e. Imprim\u00e9 au Canada.<br \/>\n* The Appraisal Institute of Canada reserves the right to reject advertising<br \/>\nthat it deems to be inappropriate.<br \/>\n** The publisher and the Appraisal Institute of Canada cannot be held liable for<br \/>\nany material used or claims made in advertising included in this publication.<br \/>\nIndexed in the Canadian Business Index and available on-line in the Canadian<br \/>\nBusiness &#038; Current Af fairs database.<\/p>\n<p>ISSN 0827-2697<\/p>\n<p>Publication management, design and production by:<\/p>\n<p>3rd Floor \u2013 2020 Portage Avenue<br \/>\nWinnipeg, MB R3J 0K4<\/p>\n<p>Phone: 866-985-9780 \u2022 Fax: 866-985-9799<br \/>\nE-mail: info@kelman.ca \u2022 Web: www.kelman.ca<\/p>\n<p>Design\/Layout: Tracy Toutant<br \/>\nMarketing Manager: Kris Fillion<\/p>\n<p>Advertising Co-ordinator: Lauren Campbell<\/p>\n<p>America\u2019s Most Hassle-Free Appraisal Software<br \/>\nIs Now Canada\u2019s Most Hassle-Free Appraisal Software<\/p>\n<p>www.BradfordSoftware.com<br \/>\nVisit our website for Introductory Pricing Specials<\/p>\n<p>800-622-8727<\/p>\n<p>Selected by Centract Settlement Services as<br \/>\nthe only approved appraisal software for report<br \/>\ndelivery, ClickFORMS is now being made<br \/>\navailable to all appraisers in Canada.<\/p>\n<p>ClickFORMS is the software most recognized for being<br \/>\nhassle-free. With intuitive \u201cDrag and Drop\u201d simplicity<br \/>\nyou don\u2019t need special training. In fact you\u2019ll probably<br \/>\ncreate your first report without even reading the<br \/>\nmanual. And it does all the little things you would<br \/>\nexpect from quality software. Like providing all your<br \/>\nforms in English and French with a spell checker that<br \/>\nalso works in English and French. The sketcher is<br \/>\nbuilt-in, but it\u2019ll also work with the one you currently<br \/>\nuse. ClickFORMS is software that works the way you<br \/>\nwould expect software to work &#8211; hassle free!<\/p>\n<p>If you\u2019re looking for a better way, an easier way to<br \/>\nproduce appraisal reports and want to save some<br \/>\nmoney, switch to ClickFORMS today. Centract<br \/>\nSettlement Services did.<\/p>\n<p>Simplicity at its Best<br \/>\nProductivity at its Highest<\/p>\n<p>only $349<br \/>\nClickFROMS is a trademark of Bradford Technologies, Inc.; Other brand and product names are trademrks of their respective owners.<\/p>\n<p>or<br \/>\n$30\/mo<\/p>\n<p>Canadian_Winter_2011:Canadian Property Valuation Magazine  1\/27\/2011  1:38 PM  Page 1<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 5<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"3iHclpijIU\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=1LnuP5EDM2#?secret=3iHclpijIU\" data-secret=\"3iHclpijIU\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:info@aicanada.ca<br \/>\nmailto:info@aicanada.ca<br \/>\nmailto:info@kelman.ca<br \/>\nhttp:\/\/www.kelman.ca<\/p>\n<p>This year\u2019s annual conference takes place June 6-9, 2012<br \/>\nin Canada\u2019s capital city, Ottawa. The Ottawa organizing committee has put together a great<br \/>\neducational program for AACIs, CRAs and Candidates. Our Keynote speaker for the conference<br \/>\nwill be Canada\u2019s Chef de Mission for the Canadian Olympic Team in 2012, Mark Tewksbury.  <\/p>\n<p>The conference will take place at the historic Fairmont Ch\u00e2teau Laurier. The Ch\u00e2teau, located<br \/>\nin the heart of Ottawa, overlooks the Rideau Canal and Parliament Hill, and is steps from the<br \/>\nhistoric Byward Market \u2013 a four-block area home to one of Canada\u2019s oldest public markets, as<br \/>\nwell as museums, caf\u00e9s, specialty food shops, boutiques, galleries, restaurants, pubs, and more! <\/p>\n<p>Come and explore our vision for the future of the profession, share information on the challenges and opportunities that we<br \/>\nface, and leave with knowledge and tools that will help you succeed and thrive in our changing marketplace.  <\/p>\n<p>Your fellow members working on the 2012 Organizing Committee are enthusiastic and committed to making your 2012<br \/>\nconference experience a truly memorable one.<\/p>\n<p>ANNUAL CONFERENCE OF THE APPRAISAL INSTITUTE OF CANADA<br \/>\nOTTAWA, ONTARIO, FAIRMONT CHATEAU LAURIER, JUNE 6-9, 2012<\/p>\n<p>REgISTRATION IS OPEN!<br \/>\nFor more information please visit http:\/\/aic2012.aicanada.ca <\/p>\n<p>or contact Kevin Collins at kevinc@aicanada.ca.<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada6<\/p>\n<p>http:\/\/aic2012.aicanada.ca<br \/>\nmailto:kevinc@aicanada.ca<\/p>\n<p>AVIS D\u2019ASSEMBL\u00c9E<br \/>\ng\u00c9N\u00c9RALE<br \/>\nANNUELLE<br \/>\nInstitut canadien des \u00e9valuateurs, AgA 2012<br \/>\nFairmont Ch\u00e2teau Laurier<br \/>\nOttawa, Ontario<br \/>\nVendredi le 8 juin 2012 \u2013 14 h 30<\/p>\n<p>Ordre du jour<br \/>\n1. Approbation du proc\u00e8s-verbal de l\u2019AGA du 10 juin 2011.<br \/>\n2. Pr\u00e9sentation des rapports<\/p>\n<p>a) du Pr\u00e9sident<br \/>\nb) de la direction<br \/>\nc) des comit\u00e9s de l\u2019ICE<\/p>\n<p>3. Pr\u00e9sentation des \u00e9tats financiers v\u00e9rifi\u00e9s du dernier exercice et<br \/>\nnominationdes v\u00e9rificateurs pour le prochain exercice.<\/p>\n<p>4. \u00c9lection des membres du Conseil d\u2019administration de l\u2019Institut<br \/>\ncanadiendes \u00e9valuateurs.<\/p>\n<p>5. Examen des r\u00e9solutions pr\u00e9sent\u00e9es conform\u00e9ment aux<br \/>\nr\u00e8glements.<\/p>\n<p>6. \u00c9tude de tous les autres points d\u00fbment pr\u00e9sent\u00e9s \u00e0 l\u2019Assembl\u00e9e.<\/p>\n<p>NOTICE OF<br \/>\nANNUAL<br \/>\ngENERAL MEETINg<br \/>\nAppraisal Institute of Canada AgM 2012<br \/>\nFairmont Ch\u00e2teau Laurier<br \/>\nOttawa, Ontario<br \/>\nFriday, June 8, 2012 \u2013 14:30<\/p>\n<p>Agenda<br \/>\n1. To confirm the Minutes of the June 10, 2011 AGM.<br \/>\n2. To receive Reports<\/p>\n<p>a) President<br \/>\nb) Management<br \/>\nc) AIC Committees<\/p>\n<p>3. To receive audited financial statements for the past year and<br \/>\nappoint auditors for the forthcoming year.<\/p>\n<p>4. To elect the Board of Directors of the Appraisal Institute of<br \/>\nCanada.<\/p>\n<p>5. To consider resolutions submitted in accordance with the<br \/>\nBy-laws.<\/p>\n<p>6. To consider all other business as may properly come before<br \/>\nthe meeting.<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 7<\/p>\n<p>implemented to address some of the changing<br \/>\nrealities in our industry.<\/p>\n<p>Collaboration with provincial affiliates<br \/>\nThe Executive Committee continues to have<br \/>\nmonthly teleconferences with the presidents of<br \/>\nthe provincial affiliates from across the country.<br \/>\nThese calls provide a helpful forum where infor-<br \/>\nmation sharing and transparency are advanced.<br \/>\nTo this end, arrangements are underway to have<br \/>\na face-to-face meeting with the AIC Board and<br \/>\nall provincial presidents able to attend the Board<br \/>\nmeeting scheduled for late February in Ottawa.<\/p>\n<p>Recommendations from the<br \/>\nAd Hoc Candidacy Committee<br \/>\nAt its November 2011 meeting, the Board<br \/>\nreceived the report from the Ad Hoc Candidacy<br \/>\nCommittee and decided to act on several of<br \/>\nits recommendations that address the realities<br \/>\nfacing our current and future candidates. Some<br \/>\nof these initiatives include investigating the<br \/>\ndevelopment of an additional membership cat-<br \/>\negory for technicians, aligning policy to promote<br \/>\na strong mentoring program, examining current<br \/>\nco-signing practices, exploring options for a<br \/>\nwork product review, and renewing the focus on<br \/>\na national recruitment and retention strategy.<\/p>\n<p>Peer review CPD credit policy<br \/>\nThe Board has approved a policy advanced by<br \/>\nthe Peer Review Committee that awards CPD<br \/>\ncredits to members volunteering to have a<br \/>\nreport peer reviewed. I invite you to read the<br \/>\nPeer Review Committee\u2019s article on page 34 of<br \/>\nthis issue for more information on this worth-<br \/>\nwhile initiative.<\/p>\n<p>Executive Corner<\/p>\n<p>Michael Mendela, AACIFrom THe PreSIDenT<\/p>\n<p>The changing marketplace realities<\/p>\n<p>By the time you read this, my year as<br \/>\npresident will be three quarters completed and we<br \/>\nwill be moving toward the June elections of your<br \/>\nnew Board. The transition should be a seamless<br \/>\none as, throughout this year, both the Board and<br \/>\nthe Executive Committee have worked collabora-<br \/>\ntively attempting to address the changing realities<br \/>\nof the marketplace and refocus our structure and<br \/>\npolicies to respond accordingly. Senior manage-<br \/>\nment staff vacancies will have been filled by the<br \/>\ntime this magazine is in your hands, and with<br \/>\nour new management people in place under the<br \/>\nguidance of new CEO, Keith Lancastle, we will be<br \/>\nbuilding capacity to adequately address the many<br \/>\nissues demanding our attention.  <\/p>\n<p>Insurance program<br \/>\nPerhaps the most critical item on our agenda is<br \/>\nthe project to refocus our insurance program. We<br \/>\nare taking steps to realign this key element of the<br \/>\nInstitute to structure the program on a risk-based<br \/>\nmodel. Member feedback has indicated that<br \/>\na new direction is long overdue and they look<br \/>\nforward to having an insurance program where<br \/>\nrisk exposure is reflected in their premiums.<br \/>\nThis is a major undertaking involving the many<br \/>\nplayers that touch our insurance program, i.e.,<br \/>\nAIC\u2019s Board, the Insurance Advisory Committee,<br \/>\nthe actuarial firm, the law firm, the insurance<br \/>\nbrokerage firm, the insurer, First Professional<br \/>\nLiability Insurance Company Limited (FPLIC) (the<br \/>\nre-insurer), and, finally, the professional insur-<br \/>\nance management company in Barbados that<br \/>\nmanages the day-to-day operations of FPLIC.<\/p>\n<p>Along with President-Elect Dave Shum and<br \/>\nCEO Keith Lancastle, I have been actively involved<br \/>\nin meetings with these assorted stakeholders in <\/p>\n<p>Toronto and the US. It is our intention that the<br \/>\nre-engineered insurance program will be in place<br \/>\nin time for the 2013 renewals.  <\/p>\n<p>Appraisal management companies<br \/>\nThe increasing growth and impact of appraisal<br \/>\nmanagement companies (AMCs) on the residen-<br \/>\ntial appraisal sector, as well as their imminent<br \/>\nexpansion into the commercial sector, contin-<br \/>\nues to be a primary concern for the Board. As<br \/>\nexpanded upon in the article from Marketing &#038;<br \/>\nCommunications on page 25 of this issue, the<br \/>\nAMCs are an irrefutable reality in today\u2019s market-<br \/>\nplace. That said, representatives from AIC are in<br \/>\ncontinuing discussions with these companies in<br \/>\nan attempt to ensure the best possible outcomes<br \/>\nfor AIC members in terms of their daily dealings<br \/>\nwith these companies.<\/p>\n<p>CUSPAP 2012<br \/>\nThe Board has approved the latest version of<br \/>\nthe Standards and, as documented in the article<br \/>\nfrom the Standards Committee on page 26<br \/>\nof this issue, a number of changes have been <\/p>\n<p>\u201cThe Board and the<br \/>\nExecutive Committee have <\/p>\n<p>worked collaboratively<br \/>\nattempting to address the<br \/>\nchanging realities of the<br \/>\nmarketplace and refocus<br \/>\nour structure and policies<br \/>\nto respond accordingly.\u201d<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada8<\/p>\n<p>CPV readers respond<br \/>\nOne of the underlying goals for Canadian Property<br \/>\nValuation (CPV) is to shed light on issues of<br \/>\nconcern to Appraisal Institute of Canada (AIC)<br \/>\nmembers. The Editorial Board seeks out individu-<br \/>\nals with thoughts and perspectives on some<br \/>\nof these issues. While the Editorial Board does<br \/>\nreview the content of submitted articles, the<br \/>\nthoughts, positions and opinions of the authors<br \/>\nare theirs \u2013 and should not be construed as AIC<br \/>\npolicy or position.<\/p>\n<p>The Book 4, 2011 edition of CPV featured an<br \/>\narticle on mortgage insurance entitled Mortgage<br \/>\nLender Insurance \u2013 A Risk for the Appraiser, writ-<br \/>\nten by Mark Frederick, LL.B, Miller Thomson LLP.<br \/>\nThe article was thought provoking and presented<br \/>\nsome interesting perspectives.<\/p>\n<p>The readers of CPV are often passionate about<br \/>\nissues \u2013 but they are always interested in a<br \/>\n\u2018balanced\u2019 perspective. Some of these perspec-<br \/>\ntives have been submitted, and in the interests of<br \/>\nbalance, are presented below.<\/p>\n<p>Mortgage insurance (MI) is required by law<br \/>\nfor any mortgage application with a loan-to-<br \/>\nvalue (LTV) greater than 80%.\u00a0MI increases <\/p>\n<p>homeownership by providing qualified borrowers<br \/>\nand first time homebuyers with an opportunity<br \/>\nto enter into homeownership much sooner by<br \/>\nallowing financial institutions to lend above<br \/>\nconventional 80% LTV financing.\u00a0 <\/p>\n<p>With respect to MI and underwriting<br \/>\nmortgage applications, both the insurer and<br \/>\nthe lender complete their own due diligence<br \/>\nand must independently approve the mortgage<br \/>\napplication.\u00a0As such, mortgage insurance acts as<br \/>\na second set of eyes in the underwriting process<br \/>\nand enhances the quality of the decision.<\/p>\n<p>From a mortgage insurer perspective, due<br \/>\nto the nature of the mortgage application being<br \/>\nhigh-ratio (where the down payment is less<br \/>\nthan 20%), strict and prudent underwriting<br \/>\npolicies and practices are employed during the<br \/>\nunderwrite of the application, to the extent that<br \/>\nmortgage insurer criteria are more robust than<br \/>\ntypical lending parameters. \u00a0<\/p>\n<p>There are two key components when<br \/>\nconsidering insuring each mortgage application,<br \/>\nevaluating both the credit and collateral risk. <\/p>\n<p>From a credit perspective, mortgage insur-<\/p>\n<p>ance deals strictly in the \u2018prime\u2019 market where<br \/>\nborrowers have a history of strong credit repay-<br \/>\nment. In addition, factors such as employment<br \/>\ntenure, income, and debt servicing ratios are all<br \/>\nconsidered when determining whether or not to<br \/>\ninsure an application.\u00a0 <\/p>\n<p>From a collateral perspective, the role of the<br \/>\nappraiser is to establish fair market value and<br \/>\nidentify any concerns with the collateral that<br \/>\nwould affect future marketability of the real<br \/>\nestate in the event of borrower default.\u00a0 <\/p>\n<p>Mortgage insurers place great value on<br \/>\ntheir relationship with appraisers, as they are<br \/>\nconsidered an extension of their underwriting<br \/>\nstaff.\u00a0By providing estimates of fair market value<br \/>\nand highlighting potentially adverse factors<br \/>\nwithin subject properties, appraisers contribute<br \/>\nsignificantly to mitigating overall collateral and<br \/>\nfinancial risk.\u00a0Partnering with the appraisal com-<br \/>\nmunity is a large piece of the insurers\u2019 prudent<br \/>\nrisk management philosophy.\u00a0 \u00a0\u00a0<\/p>\n<p>AIC welcomes reader input and perspective at<br \/>\nany time \u2013 and we thank those readers who took<br \/>\ntime to provide comment on this article.   <\/p>\n<p>Ottawa conference \u2013 June 6-9<br \/>\nFinally, AIC and the Conference Committee are<br \/>\nworking to create a spring conference in Ottawa<br \/>\nfrom June 6 to 9. There are many elements in<br \/>\ntoday\u2019s business world that can challenge us<br \/>\nin our efforts to advance our careers and our<br \/>\nbusinesses. Sometimes, members decide they<br \/>\ncannot commit the time or the money to confer-<br \/>\nence attendance. I understand this reluctance,<br \/>\nhowever, I would sincerely urge you to consider <\/p>\n<p>attending this conference. Opportunities to<br \/>\nattend education sessions that further your<br \/>\nknowledge of the profession are of obvious value.<br \/>\nBut, perhaps, it is the networking opportunities<br \/>\npresented at the conference that typically result<br \/>\nin the most valuable long-term benefits for<br \/>\nmembers. Members who choose to get involved<br \/>\nin this association through networking, attend-<br \/>\ning conferences, and serving on task forces or<br \/>\ncommittees repeatedly remark on the positive <\/p>\n<p>difference these practices have  made to their<br \/>\ncareers and their businesses. They always feel<br \/>\nenriched by the expanded scope that network-<br \/>\ning offers and they frequently find that contacts<br \/>\nmade in this way have often led to increased<br \/>\nbusiness opportunities that would have not have<br \/>\ntypically come their way. The entire AIC Board<br \/>\nwill be at the conference and we look forward to<br \/>\nconnecting with as many members as possible<br \/>\nduring our time in Ottawa.   <\/p>\n<p>Letters to the editor<br \/>\nWe welcome letters on a subject related to the appraisal profession, but reserve the right to condense<br \/>\nand edit them. Please be succinct and state your opinion with 200 words or less.\u00a0Include your name<br \/>\nand contact information.\u00a0Anonymous letters will not be published.\u00a0Please send your submissions to<br \/>\nmaryjanee@aicanada.ca. Remember to state your opinions in a professional manner. Keep in mind<br \/>\nthat there may be a delay of several months in publishing your letter, if accepted, given the publication<br \/>\nschedule of Canadian Property Valuation magazine.\u00a0If you are commenting on a CPV article, we will<br \/>\nprovide the author an opportunity to respond.<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 9<\/p>\n<p>mailto:maryjanee@aicanada.ca<\/p>\n<p>le CoIn De l\u2019Ex\u00e9cutif<\/p>\n<p>Michael Mendela, AACImeSSage Du Pr\u00e9SIDenT<\/p>\n<p>Les r\u00e9alit\u00e9s<br \/>\nchangeantes du march\u00e9 du travail<br \/>\nAu moment o\u00f9 vous lirez ces<br \/>\nlignes, les trois quarts de mon ann\u00e9e \u00e0 titre<br \/>\nde pr\u00e9sident se seront \u00e9coul\u00e9s et nous nous<br \/>\ndirigerons vers les \u00e9lections de votre nouveau<br \/>\nConseil d\u2019administration en juin. La transition<br \/>\ndevrait se faire en douceur puisque tout au<br \/>\nlong de l\u2019ann\u00e9e, le Conseil d\u2019administration et<br \/>\nle Comit\u00e9 ex\u00e9cutif ont travaill\u00e9 de concert pour<br \/>\nfaire face aux r\u00e9alit\u00e9s changeantes du march\u00e9<br \/>\ndu travail et pour adapter notre structure et<br \/>\nnos politiques \u00e0 ces changements. Les postes<br \/>\nvacants \u00e0 la haute direction auront \u00e9t\u00e9 combl\u00e9s<br \/>\nd\u2019ici la parution de cette revue et, avec l\u2019aide<br \/>\nde nos nouveaux cadres sup\u00e9rieurs sous la<br \/>\ndirection de notre nouveau chef de la direction,<br \/>\nKeith Lancastle, nous serons plus en mesure de<br \/>\nnous pencher sur les nombreuses questions qui<br \/>\nrequi\u00e8rent notre attention.  <\/p>\n<p>Programme d\u2019assurance<br \/>\nNotre plus grande pr\u00e9occupation est<br \/>\nprobablement le remaniement de notre<br \/>\nprogramme d\u2019assurance. Nous prenons<br \/>\nactuellement des mesures pour repositionner<br \/>\ncet \u00e9l\u00e9ment important de l\u2019Institut en vue<br \/>\nde structurer le programme d\u2019assurance<br \/>\nselon un mod\u00e8le fond\u00e9 sur le risque. De l\u2019avis<br \/>\nde nos membres, il est plus que temps de<br \/>\nsuivre une nouvelle direction \u00e0 cet \u00e9gard;<br \/>\nils veulent un programme d\u2019assurance qui<br \/>\ntient compte des risques courus. C\u2019est une<br \/>\nentreprise majeure \u00e0 laquelle doivent participer<br \/>\nles nombreux acteurs qui ont un r\u00f4le \u00e0 jouer<br \/>\ndans notre programme d\u2019assurance \u2013 le<br \/>\nConseil d\u2019administration de l\u2019Institut canadien<br \/>\ndes \u00e9valuateurs, le Comit\u00e9 consultatif de <\/p>\n<p>l\u2019assurance, le bureau d\u2019actuaires, le cabinet<br \/>\nd\u2019avocats, la soci\u00e9t\u00e9 de courtage d\u2019assurance,<br \/>\nl\u2019assureur, First Professional Liability Insurance<br \/>\nCompany Limited (FPLIC) (la firme qui<br \/>\ns\u2019occupe de la r\u00e9assurance) et, en dernier<br \/>\nlieu, l\u2019entreprise de gestion de l\u2019assurance<br \/>\nprofessionnelle, situ\u00e9e \u00e0 la Barbade, qui g\u00e8re les<br \/>\nop\u00e9rations quotidiennes de la FPLIC.<\/p>\n<p>J\u2019ai particip\u00e9 activement, en compagnie<br \/>\ndu pr\u00e9sident \u00e9lu Dave Shum et du chef de la<br \/>\ndirection Keith Lancastle, aux rencontres qui ont<br \/>\neu lieu avec ces diff\u00e9rents intervenants \u00e0 Toronto<br \/>\net aux \u00c9tats-Unis. Nous ferons tout notre possible<br \/>\npour que la restructuration du programme<br \/>\nd\u2019assurance soit termin\u00e9e \u00e0 temps pour les<br \/>\nprochains renouvellements d\u2019assurance en 2013.  <\/p>\n<p>Compagnies de gestion en \u00e9valuation<br \/>\nLa croissance des compagnies de gestion<br \/>\nen \u00e9valuation et leur impact de plus en plus <\/p>\n<p>grand sur le secteur de l\u2019\u00e9valuation ainsi que<br \/>\nl\u2019expansion imminente de leurs services vers le<br \/>\nsecteur commercial sont source de pr\u00e9occupation<br \/>\nmajeure pour le Conseil d\u2019administration. Comme<br \/>\nle pr\u00e9cise l\u2019article de la section Marketing et<br \/>\nCommunications \u00e0 la page 25 du pr\u00e9sent num\u00e9ro<br \/>\n\u2013 les compagnies de gestion en \u00e9valuation sont<br \/>\nune r\u00e9alit\u00e9 incontournable du march\u00e9 du travail<br \/>\nd\u2019aujourd\u2019hui. Ceci \u00e9tant dit, les repr\u00e9sentants<br \/>\nde l\u2019IC\u00c9 poursuivent les discussions avec ces<br \/>\ncompagnies en vue d\u2019assurer les meilleurs<br \/>\nr\u00e9sultats possibles pour les membres de l\u2019Institut<br \/>\nlorsqu\u2019ils doivent traiter avec ces compagnies au<br \/>\nquotidien.<\/p>\n<p>Les Normes 2012<br \/>\nLe Conseil d\u2019administration a approuv\u00e9 la<br \/>\nderni\u00e8re version des Normes et, comme on<br \/>\npeut le lire dans l\u2019article du Comit\u00e9 des normes<br \/>\n\u00e0 la page\u00a026 du pr\u00e9sent num\u00e9ro, de nombreux<br \/>\nchangements ont \u00e9t\u00e9 mis en \u0153uvre pour faire<br \/>\nface aux r\u00e9alit\u00e9s changeantes de notre industrie.<\/p>\n<p>Collaboration avec<br \/>\nles associations provinciales<br \/>\nLe Comit\u00e9 ex\u00e9cutif poursuit la tenue de<br \/>\nses t\u00e9l\u00e9conf\u00e9rences mensuelles avec les<br \/>\npr\u00e9sidents des associations provinciales du<br \/>\npays. Ces t\u00e9l\u00e9conf\u00e9rences constituent une<br \/>\ntribune privil\u00e9gi\u00e9e pour favoriser le partage<br \/>\nde l\u2019information et la transparence. \u00c0 cette<br \/>\nfin, des d\u00e9marches sont actuellement en cours<br \/>\npour faire venir \u00e0 Ottawa tous les pr\u00e9sidents<br \/>\ndes associations provinciales en mesure de<br \/>\ns\u2019y rendre en vue de la r\u00e9union du Conseil<br \/>\nd\u2019administration de l\u2019IC\u00c9 \u00e0 la fin de f\u00e9vrier. <\/p>\n<p>\u00ab Le Conseil<br \/>\nd\u2019administration et le<br \/>\nComit\u00e9 ex\u00e9cutif ont <\/p>\n<p>travaill\u00e9 de concert pour<br \/>\nfaire face aux r\u00e9alit\u00e9s <\/p>\n<p>changeantes du march\u00e9<br \/>\ndu travail et pour <\/p>\n<p>adapter notre structure<br \/>\net nos politiques \u00e0 ces <\/p>\n<p>changements. \u00bb<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada10<\/p>\n<p>Recommandations du<br \/>\nComit\u00e9 ad hoc des candidatures<br \/>\nLors de sa r\u00e9union de novembre\u00a02011, le Conseil<br \/>\nd\u2019administration, apr\u00e8s avoir consult\u00e9 le rapport<br \/>\ndu Comit\u00e9 ad hoc des candidatures, a d\u00e9cid\u00e9 de<br \/>\nmettre en \u0153uvre plusieurs des recommandations se<br \/>\nrapportant aux r\u00e9alit\u00e9s auxquelles doivent faire face<br \/>\nnos stagiaires actuels et futurs. Parmi ces initiatives,<br \/>\non retrouve\u00a0: l\u2019\u00e9tude de la possibilit\u00e9 de cr\u00e9er une<br \/>\nnouvelle cat\u00e9gorie de membres pour les techniciens,<br \/>\nl\u2019\u00e9tablissement d\u2019une politique pour faire la promo-<br \/>\ntion d\u2019un bon programme de mentorat, l\u2019examen<br \/>\ndes pratiques actuelles de cosignature, l\u2019exploration<br \/>\ndes options possibles pour l\u2019examen des travaux et<br \/>\nune nouvelle approche en mati\u00e8re de recrutement<br \/>\nnational et de strat\u00e9gie de conservation.<\/p>\n<p>Politique de cr\u00e9dits de<br \/>\nPPC pour l\u2019examen par les pairs<br \/>\nLe Conseil d\u2019administration a approuv\u00e9 une politique <\/p>\n<p>mise de l\u2019avant par le Comit\u00e9 d\u2019examen par les<br \/>\npairs dans le cadre de laquelle des cr\u00e9dits de<br \/>\nperfectionnement professionnel continu seraient<br \/>\naccord\u00e9s aux membres qui acceptent de se sou-<br \/>\nmettre \u00e0 un examen par leurs pairs. Je vous invite<br \/>\n\u00e0 lire l\u2019article du Comit\u00e9 d\u2019examen par les pairs \u00e0 la<br \/>\npage\u00a034 du pr\u00e9sent num\u00e9ro pour obtenir davan-<br \/>\ntage d\u2019information sur cette initiative int\u00e9ressante.<\/p>\n<p>Conf\u00e9rence \u00e0 Ottawa \u2013 du 6 au 9 juin<br \/>\nEn dernier lieu, l\u2019IC\u00c9 et le Comit\u00e9 des conf\u00e9rences<br \/>\ntravaillent \u00e0 l\u2019organisation d\u2019une conf\u00e9rence<br \/>\nprintani\u00e8re \u00e0 Ottawa qui aura lieu du 6 au 9\u00a0juin.<br \/>\nLe monde actuel des affaires regorge de d\u00e9fis que<br \/>\nnous devons relever pour l\u2019avancement de nos<br \/>\ncarri\u00e8res et de nos affaires; c\u2019est pourquoi il arrive<br \/>\nque des membres h\u00e9sitent \u00e0 investir du temps et<br \/>\nde l\u2019argent pour assister \u00e0 des conf\u00e9rences. Je peux<br \/>\ncomprendre cette h\u00e9sitation; toutefois, je vous<br \/>\ninvite \u00e0 r\u00e9fl\u00e9chir s\u00e9rieusement \u00e0 votre participation <\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 11<\/p>\n<p>\u00e0 cette conf\u00e9rence. L\u2019occasion de b\u00e9n\u00e9ficier de ses-<br \/>\nsions de formation qui am\u00e9liorent votre connais-<br \/>\nsance de la profession est d\u00e9j\u00e0 attrayante en soi,<br \/>\nmais ce sont peut-\u00eatre les possibilit\u00e9s d\u2019\u00e9tablir des<br \/>\ncontacts lors de la conf\u00e9rence qui apporteront aux<br \/>\nmembres les b\u00e9n\u00e9fices les plus pr\u00e9cieux \u00e0 long<br \/>\nterme. Les membres qui d\u00e9cident de participer \u00e0<br \/>\nnotre association en \u00e9tablissant des partenariats,<br \/>\nen assistant \u00e0 des conf\u00e9rences et en prenant part<br \/>\n\u00e0 des groupes de travail et \u00e0 des comit\u00e9s nous ont<br \/>\ntoujours dit en avoir r\u00e9colt\u00e9 des avantages pour leur<br \/>\ncarri\u00e8re et leurs affaires. Ils s\u2019estiment enrichis par<br \/>\nla plus grande envergure qu\u2019offre le r\u00e9seautage et<br \/>\nils nous disent fr\u00e9quemment que les contacts ainsi<br \/>\n\u00e9tablis ont souvent g\u00e9n\u00e9r\u00e9 des occasions d\u2019affaires<br \/>\nqui ne se seraient pas autrement pr\u00e9sent\u00e9es. Tous<br \/>\nles membres du Conseil d\u2019administration de l\u2019IC\u00c9<br \/>\nparticiperont \u00e0 la conf\u00e9rence; nous avons h\u00e2te<br \/>\nde rencontrer le plus grand nombre de membres<br \/>\npossible lors de notre passage \u00e0 Ottawa.  <\/p>\n<p>experience our new online interactive edition<\/p>\n<p>ACI and its p<br \/>\nroducts are t<\/p>\n<p>rademarks o<br \/>\nr registered <\/p>\n<p>trademarks o<br \/>\nf ACI. | Copy<\/p>\n<p>right \u00a9 2011<br \/>\n ACI | Other b<\/p>\n<p>rand and pro<br \/>\nduct names <\/p>\n<p>are tradema<br \/>\nrks or registe<\/p>\n<p>red tradema<br \/>\nrks of their r<\/p>\n<p>espective ow<br \/>\nners.<\/p>\n<p>ACISketch<br \/>\n\u2122 is newly en<\/p>\n<p>hanced to i<br \/>\nnclude feat<\/p>\n<p>ures <\/p>\n<p>appraisers a<br \/>\nsked for. Cr<\/p>\n<p>eate profes<br \/>\nsional fl oorp<\/p>\n<p>lans <\/p>\n<p>in minutes u<br \/>\nsing ACISke<\/p>\n<p>tch\u2019s dynam<br \/>\nic tools. <\/p>\n<p>Use your m<br \/>\nouse or key<\/p>\n<p>board to qu<br \/>\nickly draw a<\/p>\n<p>fl oorplan an<br \/>\nd automatic<\/p>\n<p>ally calculat<br \/>\ne the total <\/p>\n<p>area and pe<br \/>\nrimeter of t<\/p>\n<p>he property<br \/>\n. <\/p>\n<p>Sketches im<br \/>\nport directl<\/p>\n<p>y into appra<br \/>\nisal reports<\/p>\n<p>and measu<br \/>\nrements au<\/p>\n<p>tomatically<br \/>\npopulate th<\/p>\n<p>e <\/p>\n<p>forms. It\u2019s ju<br \/>\nst that easy<\/p>\n<p>!<\/p>\n<p>* Payable in<br \/>\nUS dollars.<\/p>\n<p>now<br \/>\nonly<\/p>\n<p>*<\/p>\n<p>Trace scanne<br \/>\nd fl oor plans<\/p>\n<p> with Photom<br \/>\netrics.<\/p>\n<p>Photometric<br \/>\ns<\/p>\n<p>Auto-close y<br \/>\nour sketch u<\/p>\n<p>sing the F9 k<br \/>\ney.<\/p>\n<p>Complete A<br \/>\nrea Tool<\/p>\n<p>Unit of Mea<br \/>\nsure <\/p>\n<p>Switch betw<br \/>\neen standard<\/p>\n<p> feet or <\/p>\n<p>inches and s<br \/>\ntandard dec<\/p>\n<p>imal or <\/p>\n<p>metric units<br \/>\n, quickly and<\/p>\n<p> easily<\/p>\n<p>CRAL2010\u2122 U<br \/>\nsers<\/p>\n<p>Need a new<br \/>\n angle on sk<\/p>\n<p>etching?<\/p>\n<p>49$<br \/>\nIncludes CRA<\/p>\n<p>L Integration<\/p>\n<p>AppraisersC<br \/>\nhoice.com | <\/p>\n<p>800-234-872<br \/>\n7<\/p>\n<p>Call ACI Sa<br \/>\nles Today!<\/p>\n<p>.<\/p>\n<p>Canadian Pr<br \/>\noperty<\/p>\n<p>VALUATION<br \/>\n\u00c9VALUATION<\/p>\n<p>Immobili\u00e8re<\/p>\n<p> au Canada<br \/>\nVOLUME  55<\/p>\n<p>  |  BOOK 3<br \/>\n|  2011<\/p>\n<p>THE OFFICI<br \/>\nAL PUBLICA<\/p>\n<p>TION OF TH<br \/>\nE APPRAISA<\/p>\n<p>L INSTITUT<br \/>\nE OF CANA<\/p>\n<p>DA<\/p>\n<p>REAL VALU<br \/>\nE EXPERTS<\/p>\n<p>  |  EXPERT<br \/>\nS EN \u00c9VALU<\/p>\n<p>ATION<\/p>\n<p>The <\/p>\n<p>PrOfessION<br \/>\nAL<\/p>\n<p>VALUer<br \/>\nof the future<\/p>\n<p>PM<br \/>\n #<\/p>\n<p>40<br \/>\n00<\/p>\n<p>82<br \/>\n49<\/p>\n<p>  R<br \/>\net<\/p>\n<p>ur<br \/>\nn <\/p>\n<p>un<br \/>\nde<\/p>\n<p>liv<br \/>\ner<\/p>\n<p>ab<br \/>\nle<\/p>\n<p> C<br \/>\nan<\/p>\n<p>ad<br \/>\nia<\/p>\n<p>n<br \/>\nAd<\/p>\n<p>dr<br \/>\nes<\/p>\n<p>se<br \/>\ns <\/p>\n<p>to<br \/>\n:  <\/p>\n<p>Ap<br \/>\npr<\/p>\n<p>ai<br \/>\nsa<\/p>\n<p>l I<br \/>\nns<\/p>\n<p>tit<br \/>\nut<\/p>\n<p>e<br \/>\nof<\/p>\n<p> C<br \/>\nan<\/p>\n<p>ad<br \/>\na,<\/p>\n<p> 4<br \/>\n03<\/p>\n<p>-2<br \/>\n00<\/p>\n<p> C<br \/>\nat<\/p>\n<p>he<br \/>\nrin<\/p>\n<p>e<br \/>\nSt<\/p>\n<p>.,<br \/>\nO<\/p>\n<p>tta<br \/>\nw<\/p>\n<p>a,<br \/>\n O<\/p>\n<p>N<br \/>\n K<\/p>\n<p>2P<br \/>\n 2<\/p>\n<p>K9<br \/>\n. E<\/p>\n<p>m<br \/>\nai<\/p>\n<p>l:<br \/>\nin<\/p>\n<p>fo<br \/>\n@<\/p>\n<p>ai<br \/>\nca<\/p>\n<p>na<br \/>\nda<\/p>\n<p>.c<br \/>\na<\/p>\n<p>What does bra<br \/>\nnding really m<\/p>\n<p>ean?<br \/>\nWhat does bra<\/p>\n<p>nding really m<br \/>\nean?Valuation as<\/p>\n<p> a global profe<br \/>\nssion<\/p>\n<p>Valuation as a<br \/>\n global profess<\/p>\n<p>ion<\/p>\n<p>CPV_Fall201<br \/>\n1_Book3.indd<\/p>\n<p>   1<\/p>\n<p>11-08-05   1:1<br \/>\n5 PM<\/p>\n<p>Mobile,<br \/>\niPad, iPhone <\/p>\n<p>versions<br \/>\nincluded!<\/p>\n<p>1. A realistic reading experience \u2013 This digital edition looks and feels like a real book:<br \/>\nflip-through pages, the sounds of turning pages, and even shading along the spine all<br \/>\nenhance your reading experience. This is the world\u2019s first full html5 solution on the market<br \/>\ngiving you the same interactive experience as the flash version. In addition to the book<br \/>\nlayout, you can also select a presentation view that presents single pages rather than the<br \/>\ntraditional double page layout.<\/p>\n<p>2. Mobile, iPad, iPhone compatibility \u2013 The html5 resizes the publication<br \/>\nautomatically so that you can view the magazine on most mobile devices.<\/p>\n<p>3. eReader output \u2013 The eReader output option allows you to download \u2018eBook\u2019 files so<br \/>\nthat you can read the magazine on the growing number of eReaders such as Kindle, Nook<br \/>\nand iBooks.<\/p>\n<p>Our exciting new, user-friendly, interactive edition of Canadian Property Valuation includes:<br \/>\n4. Thumbnail view \u2013 You can select to show a thumbnail-style navigation panel that allows you to view <\/p>\n<p>the entire publication at once.<br \/>\n5. A share feature \u2013 You can share the digital publication with friends and colleagues via social <\/p>\n<p>networks, including Facebook and Twitter, or via email or google.<br \/>\n6. Active hyper-links connect you with all websites and emails contained in the publication.<br \/>\n7. Active links connect you to specific stories from the front cover and contents page.<br \/>\n8. Active links connect you to advertiser websites from their ads and the ad index.<br \/>\n9. Searchable and zoomable content allows you to search the entire issue for specific words, phrases, <\/p>\n<p>subjects, etc.<br \/>\n10. You can make CPV\u2019s content even more valuable by adding your own personal notes and bookmarks <\/p>\n<p>throughout each issue.<\/p>\n<p>To experience CPV online, visit www.aicanada.ca<\/p>\n<p>mailto:info@aicanada.ca<br \/>\nmailto:info@aicanada.ca<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"3iHclpijIU\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=1LnuP5EDM2#?secret=3iHclpijIU\" data-secret=\"3iHclpijIU\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>CEO rePorT<\/p>\n<p>Taking on a new position is<br \/>\nsupposed to be one of the more stressful things<br \/>\nyou can face \u2013 it\u2019s on a list that includes a change<br \/>\nin relationship (good or bad), having a child,<br \/>\nmoving your residence, or any of the other \u2018life<br \/>\nchanging\u2019 events you might encounter. <\/p>\n<p>Stress is one of those things that need to be<br \/>\nkept in balance. Too much stress causes harm<br \/>\nand reduces effectiveness \u2013 but a balanced \u2018dose\u2019<br \/>\nof stress is healthy and will contribute to better<br \/>\nresults. In many ways, the same can be said<br \/>\nabout change.<\/p>\n<p>When I joined the Appraisal Institute of<br \/>\nCanada (AIC) last September, I knew that some<br \/>\ndegree of change was likely going to be in order<br \/>\n\u2013 but I was also reminded of the need to balance<br \/>\nchange with a respect for the nearly 75 year<br \/>\nhistory of the organization. <\/p>\n<p>Finding that balance point \u2013 the \u2018sweet spot\u2019<br \/>\nso to speak \u2013 is one of the critical success factors<br \/>\nfor any organization facing the prospect of, or<br \/>\nneed for, change.<\/p>\n<p>As this article goes to press, I will have<br \/>\nmarked just over four months on the job \u2013 and,<br \/>\nwhile my learning curve remains steep, some<br \/>\npatterns are starting to appear. <\/p>\n<p>As Canada\u2019s preeminent valuation<br \/>\norganization, we are proud of the professionalism<br \/>\nour members bring to their work, and to the<br \/>\nmarketplace. Thousands of Canada\u2019s leading<br \/>\nvaluation professionals are AIC members.<\/p>\n<p>We are governed and directed by a dedicated<br \/>\nnetwork of professionals \u2013 serving in leadership<br \/>\nroles at the national, provincial and chapter<br \/>\nlevels. These individuals are working hard on<br \/>\nbehalf of their profession and the Institute \u2013 and<br \/>\nAIC owes much to their commitment and effort.<\/p>\n<p>The AIC education and accreditation system,<br \/>\nleading to designation as an AACI or CRA, is<br \/>\nrecognized in Canada and internationally. The <\/p>\n<p>The first 120 days<br \/>\n&#8230; and counting<\/p>\n<p>Keith Lancastle, MBA, CAE<br \/>\nChief Executive Officer<\/p>\n<p>designation process is rigorous and challenging,<br \/>\nand members that are successful can, and should,<br \/>\ntake pride in their accomplishment.<\/p>\n<p>The release of the 2012 edition of CUSPAP<br \/>\ncomes at a pivotal time for the profession.<br \/>\nWhile Canada\u2019s economy has generally<br \/>\nfared well during uncertain economic times,<br \/>\nvolatility and pressure on real estate markets,<br \/>\nin Canada and abroad, will no doubt continue.<br \/>\nIn such times, a strong set of standards and<br \/>\nguidelines becomes even more important; a<br \/>\n\u2018Made in Canada\u2019 standard also serves, in part,<br \/>\nto differentiate AIC members as the leading<br \/>\nprofessionals in the country.<\/p>\n<p>Changing times \u2013 time for change<br \/>\nFormer New York Yankee great Yogi Berra is<br \/>\npurported to have said: \u201cthe future ain\u2019t what it<br \/>\nused to be.\u201d He also said: \u201cyou can observe a lot<br \/>\njust by watching.\u201d<\/p>\n<p>Over the last four months, I have been able<br \/>\nto observe quite a bit \u2013 with the watching<br \/>\nsupplemented by numerous visits, calls and<br \/>\nemails with members across the country. These<br \/>\nperspectives provide, at least in my mind, an<br \/>\nincreasingly clear argument for change.<\/p>\n<p>The external environment for members<br \/>\nhas seen a marked shift in the last few years.<br \/>\nChanging \u2013 and ever increasing \u2013 client<br \/>\nexpectations, increased market pressures and<br \/>\ncompetition, changing regulatory environments<br \/>\nand the impact of changing technology are just<br \/>\na few of the realities members face on a day to<br \/>\nday basis. <\/p>\n<p>Not surprisingly, AIC itself faces many of the<br \/>\nsame changes, albeit through a slightly different<br \/>\nlens. Substitute \u2018member\u2019 for client and the list of<br \/>\nchallenges is almost exactly the same.<\/p>\n<p>The parallels and convergence are somewhat<br \/>\nironic, but they do underscore the need for a <\/p>\n<p>proactive commitment to change.<br \/>\nThe AIC Board of Directors has recognized <\/p>\n<p>that, while AIC\u2019s history of excellence is<br \/>\nimpressive, \u2018standing pat\u2019 is not an option. The<br \/>\nnewly approved Strategic Plan speaks to this<br \/>\nrecognition, by incorporating four key result areas<br \/>\n(KRAs) and underlying goals that will position<br \/>\nAIC for the future. The plan KRAs include:<br \/>\n\u2022\t Building\trelationships\t\u2013\tdeveloping\trelation-<\/p>\n<p>ships with key organizations within the<br \/>\nprofession, governments\/regulators, and those<br \/>\nwith influence on the work AIC members carry<br \/>\nout.<\/p>\n<p>\u2022\t Member\tgrowth\tand\tdevelopment\t\u2013\tseeking<br \/>\nways to best serve the existing membership<br \/>\nand actively recruit the next generation of<br \/>\nvaluation professionals.<\/p>\n<p>\u2022\t Governance\tand\tmanagement\t\u2013\temploying<br \/>\nbest practices in governance and manage-<br \/>\nment and responding proactively to changing<br \/>\nregulatory requirements for professional<br \/>\norganizations.<\/p>\n<p>\u2022\t Knowledge\tand\tauthority\t\u2013\tbuilding\ton\tthe<br \/>\nAIC legacy to enhance recognition of Institute<br \/>\n\u2013 and the members \u2013 as the leading valuation<br \/>\nprofessionals in Canada.<\/p>\n<p>These KRAs \u2013 and supporting goals \u2013<br \/>\nprovide a framework to focus attention, energy<br \/>\nand resources over the next three years.<\/p>\n<p>AIC volunteers, at the Board and committee<br \/>\nlevels, working with Institute staff, will now<br \/>\nfocus attention on developing plans and<br \/>\nprograms to achieve these goals.<\/p>\n<p>While the nature and pace of change is<br \/>\nnot yet known, change will be coming. Some<br \/>\nchanges may be subtle, but others are likely to be<br \/>\nmore dramatic or visible. <\/p>\n<p>In any case, for the AIC and the members, we<br \/>\ncan expect that Yogi\u2019s prognostications are likely<br \/>\nto hold true.      <\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada12<\/p>\n<p>raPPorT du Chef de la direction<\/p>\n<p>Accepter un nouveau poste<br \/>\nfigure apparemment parmi les \u00e9v\u00e9nements les<br \/>\nplus stressants \u00e0 survenir dans une vie, au m\u00eame<br \/>\ntitre que les changements dans les relations (qu\u2019ils<br \/>\nsoient bons ou mauvais), la naissance d\u2019un enfant,<br \/>\nun d\u00e9m\u00e9nagement ou toute autre situation qui<br \/>\nbouleverse la vie. <\/p>\n<p>D\u2019autre part, le stress doit \u00eatre g\u00e9r\u00e9 de fa\u00e7on<br \/>\n\u00e9quilibr\u00e9e. Un exc\u00e8s de stress peut entra\u00eener des<br \/>\nr\u00e9percussions n\u00e9gatives et r\u00e9duire l\u2019efficacit\u00e9, mais<br \/>\nune dose \u00e9quilibr\u00e9e de stress s\u2019av\u00e8re sain et contri-<br \/>\nbue \u00e0 l\u2019obtention de meilleurs r\u00e9sultats. \u00c0 bien des<br \/>\n\u00e9gards, il en va de m\u00eame pour le changement.<\/p>\n<p>Lorsque je me suis joint \u00e0 l\u2019IC\u00c9 en septembre<br \/>\ndernier, je savais que je devrais faire face \u00e0 certains<br \/>\nchangements, mais le pass\u00e9 de l\u2019organisme, qui<br \/>\nexiste depuis pr\u00e8s de 75 ans, m\u2019a rappel\u00e9 que je<br \/>\ndevais g\u00e9rer les changements de mani\u00e8re \u00e9quilibr\u00e9e. <\/p>\n<p>Trouver ce point d\u2019\u00e9quilibre, cet id\u00e9al pour ainsi<br \/>\ndire, constitue l\u2019un des facteurs de succ\u00e8s essentiels<br \/>\nde toute organisation devant subir des changements<br \/>\n\u00e9ventuels ou n\u00e9cessaires.<\/p>\n<p>Au moment de la publication du pr\u00e9sent article,<br \/>\nj\u2019occupe mon poste depuis un peu plus de quatre<br \/>\nmois, et bien que je continue \u00e0 gravir une courbe<br \/>\nd\u2019apprentissage prononc\u00e9e, certaines tendances<br \/>\ncommencent \u00e0 appara\u00eetre. <\/p>\n<p>Comme organisme d\u2019\u00e9valuation immobili\u00e8re<br \/>\nde premier choix au Canada, nous sommes fiers du<br \/>\nprofessionnalisme dont font preuve nos membres<br \/>\ndans leur travail et sur le march\u00e9. Des milliers de<br \/>\nprofessionnels canadiens de l\u2019\u00e9valuation de haut<br \/>\nniveau sont membres de l\u2019IC\u00c9.<\/p>\n<p>Nous sommes dirig\u00e9s par un r\u00e9seau de pro-<br \/>\nfessionnels d\u00e9vou\u00e9s qui assument des r\u00f4les de<br \/>\nleadership \u00e0 l\u2019\u00e9chelle des chapitres, des provinces et<br \/>\ndu pays. Ces personnes travaillent fort au nom de la<br \/>\nprofession et de l\u2019Institut. D\u2019ailleurs, l\u2019IC\u00c9 les remercie<br \/>\ngrandement pour leur engagement et leurs efforts.<\/p>\n<p>Le syst\u00e8me d\u2019\u00e9ducation et d\u2019accr\u00e9ditation de<br \/>\nl\u2019IC\u00c9, qui m\u00e8ne \u00e0 l\u2019obtention des titres AACI ou CRA,<br \/>\nest reconnu au Canada et dans le monde entier. Le<br \/>\nprocessus de d\u00e9signation \u00e9tant \u00e0 la fois rigoureux <\/p>\n<p>Voil\u00e0 d\u00e9j\u00e0 120 jours!<br \/>\nKeith Lancastle, MBA, CAE<\/p>\n<p>chef de la direction<\/p>\n<p>et difficile, les membres qui obtiennent un titre<br \/>\npeuvent, et devraient, \u00eatre fiers de leur r\u00e9alisation.<\/p>\n<p>La publication de l\u2019\u00e9dition 2012 des NUPPEC<br \/>\nsurvient \u00e0 un moment crucial pour la profession.<br \/>\nBien que l\u2019\u00e9conomie canadienne ait, de mani\u00e8re<br \/>\ng\u00e9n\u00e9rale, fait bonne figure en p\u00e9riode d\u2019incertitude<br \/>\n\u00e9conomique, la volatilit\u00e9 au sein des march\u00e9s de<br \/>\nl\u2019immobilier national et internationaux et les pres-<br \/>\nsions exerc\u00e9es sur ceux-ci ne cesseront pas de toute<br \/>\n\u00e9vidence. Dans une telle situation, l\u2019importance<br \/>\nd\u2019un ensemble de normes et de lignes directrices<br \/>\nstrictes cro\u00eet davantage. En effet, une norme<br \/>\n\u00e9tablie au Canada conf\u00e8re \u00e9galement aux membres<br \/>\nde l\u2019IC\u00c9 le titre de chefs de file au pays.<\/p>\n<p>S\u2019adapter aux changements<br \/>\nYogi Berra, ancien joueur des Yankees de New<br \/>\nYork, a d\u00e9j\u00e0 pr\u00e9tendu que \u00ab\u00a0le futur n\u2019est plus<br \/>\nce qu\u2019il \u00e9tait\u00a0\u00bb. Il a \u00e9galement d\u00e9clar\u00e9 que \u00ab\u00a0l\u2019on<br \/>\npouvait apprendre beaucoup de choses en<br \/>\nobservant\u00a0\u00bb.<\/p>\n<p>Au cours des quatre derniers mois, j\u2019ai \u00e9t\u00e9 en<br \/>\nmesure de passer beaucoup de temps \u00e0 observer,<br \/>\nen plus des nombreuses visites, appels et courriels<br \/>\nde membres partout au pays. \u00c0 mon avis, tous ces<br \/>\n\u00e9l\u00e9ments fournissent des arguments de plus en<br \/>\nplus clairs pour le changement.<\/p>\n<p>L\u2019environnement externe dans lequel \u00e9voluent<br \/>\nles membres a chang\u00e9 de fa\u00e7on marqu\u00e9e au cours<br \/>\ndes derni\u00e8res ann\u00e9es. Les attentes changeantes<br \/>\net de plus en plus \u00e9lev\u00e9es des clients, les tensions<br \/>\nexerc\u00e9es sur le march\u00e9 et la concurrence accrue,<br \/>\nles modifications apport\u00e9es \u00e0 la r\u00e9glementation et<br \/>\nl\u2019\u00e9volution de la technologie constituent quelques<br \/>\nr\u00e9alit\u00e9s auxquelles sont confront\u00e9s les membres<br \/>\ntous les jours. <\/p>\n<p>Sans surprise, l\u2019IC\u00c9 doit relever les m\u00eames d\u00e9fis,<br \/>\nmais \u00e0 un niveau diff\u00e9rent toutefois. Remplacez les<br \/>\nmembres par les clients et la liste d\u2019obstacles est<br \/>\npresque identique.<\/p>\n<p>Les parall\u00e8les et la convergence sont quelque<br \/>\npeu ironiques, mais ils soulignent le besoin d\u2019un<br \/>\nengagement proactif \u00e0 l\u2019\u00e9gard du changement.<\/p>\n<p>Le Conseil d\u2019administration de l\u2019IC\u00c9 a reconnu<br \/>\nque, malgr\u00e9 les ant\u00e9c\u00e9dents impressionnants en<br \/>\nmati\u00e8re d\u2019excellence de l\u2019IC\u00c9, il n\u2019est pas question de<br \/>\nse reposer sur ses lauriers. Le Plan strat\u00e9gique r\u00e9cem-<br \/>\nment approuv\u00e9 va en ce sens en \u00e9non\u00e7ant quatre<br \/>\nsecteurs strat\u00e9giques et les objectifs sous-jacents qui<br \/>\npermettront \u00e0 l\u2019IC\u00c9 de se positionner pour l\u2019avenir.<br \/>\nLes secteurs strat\u00e9giques mentionn\u00e9s dans le plan<br \/>\nsont les suivants\u00a0:<\/p>\n<p>\u00c9tablissement de relations\u00a0: nouer des rela-<br \/>\ntions avec des organismes cl\u00e9s de la profession, les<br \/>\ngouvernements, des organismes de r\u00e9glementation<br \/>\net ceux exer\u00e7ant une influence sur les travaux r\u00e9alis\u00e9s<br \/>\npar les membres de l\u2019IC\u00c9.<\/p>\n<p>Croissance et \u00e9panouissement des membres\u00a0:<br \/>\ntrouver des fa\u00e7ons de mieux r\u00e9pondre aux besoins<br \/>\ndes membres actuels et de recruter activement<br \/>\nla prochaine g\u00e9n\u00e9ration de professionnels de<br \/>\nl\u2019\u00e9valuation.<\/p>\n<p>Gouvernance et gestion : Appliquer les pratiques<br \/>\nexemplaires en mati\u00e8re de gouvernance et de ges-<br \/>\ntion et satisfaire de mani\u00e8re proactive aux exigences<br \/>\nr\u00e9glementaires changeantes qui s\u2019appliquent aux<br \/>\norganisations professionnelles.<\/p>\n<p>Savoir et autorit\u00e9 : Miser sur l\u2019h\u00e9ritage de l\u2019IC\u00c9<br \/>\nafin d\u2019accro\u00eetre la reconnaissance de l\u2019Institut et de<br \/>\nses membres \u00e0 titre de professionnels de l\u2019\u00e9valuation<br \/>\nde premier choix au Canada.<\/p>\n<p>Ces secteurs strat\u00e9giques, ainsi que les objectifs<br \/>\nconnexes, fournissent un cadre sur lequel concen-<br \/>\ntrer attention, \u00e9nergie et ressources au cours des<br \/>\ntrois prochaines ann\u00e9es. Les b\u00e9n\u00e9voles de l\u2019IC\u00c9 qui<br \/>\nsi\u00e8gent au Conseil d\u2019administration et des comit\u00e9s<br \/>\net qui travaillent avec le personnel de l\u2019Institut, se<br \/>\nconsacreront d\u00e9sormais \u00e0 l\u2019\u00e9laboration de plans<br \/>\net de programmes visant \u00e0 r\u00e9aliser ces objectifs.<br \/>\nBien que la nature des changements et le rythme<br \/>\nauquel ils seront apport\u00e9s soient encore inconnus,<br \/>\nils se produiront assur\u00e9ment. Certains seront subtils,<br \/>\ntandis que d\u2019autres seront plus \u00e9vidents.  Quoi qu\u2019il<br \/>\nen soit, nous pr\u00e9voyons que les pr\u00e9dictions de Yogi<br \/>\ns\u2019av\u00e9reront probablement vraies pour l\u2019IC\u00c9 et ses<br \/>\nmembres.      <\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 13<\/p>\n<p>AfterAfter the \u2018Great Recession\u2019 of 2008-2009,<br \/>\nthe ensuing recovery turned out to be<br \/>\ndisappointing, creating what came to be<br \/>\ncharacterized as the \u2018Great Illusion.\u2019 This illusion<br \/>\nwas based on the expectation that, after a deep<br \/>\nrecession, a vigorous recovery was waiting in<br \/>\nthe wings. However, that was never going to<br \/>\nhappen given the nature of the Great Recession<br \/>\nitself, that is to say, a recession that was<br \/>\ntriggered by a massive financial shock that was<br \/>\nyears in the making, and that will take years to<br \/>\nunwind. In 2012, therefore, the global economy<br \/>\nwill be grappling with:<br \/>\n\u2022\t relentless\tfiscal\tausterity\tin\tthe\teuro-zone,\t<\/p>\n<p>where the economy is on the brink of<br \/>\nrecession; <\/p>\n<p>\u2022\t ongoing\ttroubled\treal\testate\tmarkets\tin<br \/>\nseveral countries, particularly the United<br \/>\nStates;<\/p>\n<p>\u2022\t bleak\tlabour\tmarket\tconditions\tin\tEurope\tand<br \/>\nthe United States;<\/p>\n<p>\u2022\t a\tglobal\tbanking\tsystem\tthat\tstill\tdoes\tnot<br \/>\nfunction normally and the onset of new<br \/>\nregulations designed to bolster its resistance<br \/>\nto economic shocks; and<\/p>\n<p>\u2022\t over-accumulation\tof\tliquid\tassets\tby<br \/>\nhouseholds and businesses in Europe and<br \/>\nNorth America due to economic uncertainty.<\/p>\n<p>Given these structural weaknesses, the period<br \/>\nof modest economic growth that began in 2010<br \/>\nwill run its course: after having jumped 5.1% in<br \/>\n2010 and 3.7% in 2011, the pace of global GDP<br \/>\ngrowth should settle around 3.0\u20133.5% in 2012,<br \/>\nbefore gaining a little more ground in 2013<br \/>\n(3.7%). Prior to 2015-16, we do not see how<br \/>\nthe global economy could manage to advance<br \/>\nat a rate of 4.5\u20135.5%, as it did between 2002<br \/>\nand 2007.<\/p>\n<p>By Carlos Leitao, Chief Economist, Laurentian Bank<\/p>\n<p>Global economic outlook:<br \/>\n  slow and fragile growth<br \/>\n    &#8230;at best<\/p>\n<p>In addition to these fundamental trends that<br \/>\nunderline our base-case scenario, continued<br \/>\nuncertainty about the implementation of public<br \/>\npolicy in the United States and Europe, as well<br \/>\nas unexpected geo-political developments,<br \/>\ncould once again profoundly alter the course of<br \/>\nevents, as was the case in the second semester<br \/>\nof 2011. For example, the current tension<br \/>\nbetween Iran and the Western countries is<br \/>\nboosting the price of crude oil at a time when it<br \/>\nis typically at its lowest, which does not augur<br \/>\nwell for the spring.  <\/p>\n<p>In early 2011, note that geopolitical tensions<br \/>\nin the Middle East and the tsunami in Japan<br \/>\ndisrupted temporarily the global economy<br \/>\nand financial markets. Then, the situation was<br \/>\naggravated by political indecision in Europe and<br \/>\nthe United States, which placed great strains<br \/>\non financial markets. In fact, the euro-zone\u2019s<br \/>\nweakness lies not only in its elevated level<br \/>\nof sovereign debt, but also in the fragility of<br \/>\nits institutional arrangements and financial<br \/>\nsystem. This is what caused euro-zone bond<br \/>\nyields to skyrocket; this is why markets\u2019 risk<br \/>\nappetite worsened more than the actual<br \/>\nperformance of the economy last year. This<br \/>\n\u2018political risk\u2019 will persist, especially in the first<br \/>\nquarter of 2012, as Italy, France and Germany<br \/>\nhave significant amounts to refinance on<br \/>\nthe bond market: over 200 billion euros. The<br \/>\nworsening of the euro-zone sovereign debt<br \/>\ncrisis will remain at the forefront this winter. <\/p>\n<p>The euro-zone, therefore, is not poised to<br \/>\nsee robust economic growth. Stressed financial<br \/>\nand economic conditions are reinforcing<br \/>\neach other: higher financing costs for banks,<br \/>\nhigher unemployment rate, austere budgets,<br \/>\ncontractions in industrial activity and a credit <\/p>\n<p>crunch, are all ingredients in a single recipe:<br \/>\nrecession in 2012, followed by a return to a<br \/>\nlackluster growth, at best, in 2013. While the<br \/>\neuro-zone will be in recession this year, the rest<br \/>\nof the global economy should escape such fate,<br \/>\nalthough growth will likely slow sharply. <\/p>\n<p>In the United States, the standoff<br \/>\nbetween Republicans and Democrats continues.<br \/>\nThis resulted in the payroll tax break being<br \/>\nextended only until mid-February, which is <\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada14<\/p>\n<p>Global economic outlook:<br \/>\n  slow and fragile growth<br \/>\n    &#8230;at best not long enough to revive business confidence. <\/p>\n<p>Certainly, the economic performance of the<br \/>\nUnited States at the end of 2011 surprised a few,<br \/>\nwith a marked increase in job creation (200K in<br \/>\nDecember), stronger residential construction,<br \/>\nupbeat retail sales, etc. However, these economic<br \/>\nindicators are not necessarily promising for<br \/>\n2012, as the basic structural problems remain:<br \/>\nunfavourable conditions for job creation,<br \/>\ncontinued household de-leveraging, a persistent<br \/>\nslump in the real estate market, and tighter fiscal<br \/>\npolicy at all levels of government. Overall real<br \/>\nGDP growth is not likely to exceed 2.0%, which<br \/>\nis insufficient to put a visible dent on the rate of<br \/>\nunemployment.<\/p>\n<p>Canada\u2019s economy will also advance<br \/>\nmodestly, although its foundations remain<br \/>\nmore solid than south of the border.<br \/>\nHousehold spending should show further<br \/>\nsigns of fatigue amid the deterioration of job<br \/>\nmarket conditions (7.5% unemployment rate<br \/>\nin December) and hefty debt accumulation.<br \/>\nIn addition, a slowing global economy<br \/>\nwill put a dent into the export sector.<br \/>\nCanadian real GDP growth is also unlikely<br \/>\nto exceed 2.0%. Nevertheless, the Canadian<br \/>\neconomy does have a number of impressive<br \/>\nadvantages. To begin with, its fiscal house is<br \/>\ngenerally in order and its level of economic<br \/>\nactivity (i.e., GDP) is nearly 3.0% above the <\/p>\n<p>previous cyclical peak in Q4-2007, the only<br \/>\ncountry in the G-7 area where this is the case.<br \/>\nFurthermore, Canada is also the only G-7<br \/>\ncountry with abundant natural resources, a<br \/>\nfactor that is particularly relevant in Western<br \/>\nCanada, where the rate of economic growth is<br \/>\nsubstantially higher.  <\/p>\n<p>While their performances may not be as<br \/>\nspectacular as in 2010 and 2011, emerging<br \/>\nmarket economies will nevertheless<br \/>\nkeep the global economy out of recession.<br \/>\nEmerging markets will be responsible for<br \/>\nnearly two thirds of global GDP growth in<br \/>\n2012. They will manage to hold up thanks<br \/>\nlargely to their significant margin to maneuver<br \/>\non the monetary and fiscal policy fronts. In<br \/>\nparticular, real GDP growth in China (7\u20138%)<br \/>\nshould once again outshine that of Brazil<br \/>\n(3\u20134%) and India (6\u20137%) in 2012. The soft<br \/>\nlanding that began in 2011 will continue in<br \/>\nChina, due to a noticeable export slowdown<br \/>\nand a cooling-off of the housing market. The<br \/>\ncentral government, however, has more than<br \/>\nenough means (and the ability) to stimulate<br \/>\nconsumer spending by easing monetary<br \/>\nconditions and improving the social safety net<br \/>\n(to unlock savings). In this way, a hard landing<br \/>\nshould be avoided.   <\/p>\n<p>About the author<br \/>\nCarlos Leitao has worked in banking and<br \/>\nfinancial services for over 25 years. In 1979,<br \/>\nafter obtaining his degree in Economics from<br \/>\nMcGill University, he began his career in the<br \/>\nEconomics Department of the Royal Bank.<br \/>\nHe joined Laurentian Bank Securities in 2003<br \/>\nas its Chief Economist, and joined the firm\u2019s<br \/>\nManagement Committee in 2004. In 2006,<br \/>\nhe was appointed to the Credit Committee of<br \/>\nLaurentian Bank. He has been a member of the<br \/>\nBank of Canada\u2019s Quebec Panel since 2007. In<br \/>\n2008, Bloomberg ranked Carlos among their<br \/>\ntop economists regarding the US forecast.<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 15<\/p>\n<p>For the past 20 years, Appraisal Institute of<br \/>\nCanada (AIC) member Natalia Kourant, AACI, has<br \/>\nwatched her home country of Ukraine make the<br \/>\nsteady shift from communist rule to a fast-paced<br \/>\nmarket economy \u2013 an economy with unlimited<br \/>\nopportunity for employment and growth, and<br \/>\nwhere everything from historical landmarks,<br \/>\nmajor ports, and large-scale manufacturing<br \/>\nplants are for sale, often with little help from<br \/>\nvaluation professionals.<\/p>\n<p>\u201cPeople have little sense of their property\u2019s<br \/>\nmarket value,\u201d says Kourant from her office in<br \/>\nMontreal. \u201cThey say to themselves, \u2018my neigh-<br \/>\nbour got this much for his home, so I am going<br \/>\nto ask this much.\u2019 There are a lot of buyers who<br \/>\nwant to purchase hotels, industrial properties,<br \/>\nhomes, and agricultural land, but these proper-<br \/>\nties need to be appraised by trained professionals<br \/>\nbefore they are sold.\u201d<\/p>\n<p>Along with its economy, the Ukraine\u2019s fledg-<br \/>\nling appraisal industry is growing at breakneck<br \/>\nspeed. To enhance the process, the country\u2019s only<br \/>\nproperty valuation association, the Ukrainian<br \/>\nSociety of Appraisers (UTO), is looking to build a<br \/>\nprofessional relationship with its sister associa-<br \/>\ntions around the world, says Kourant, an expert<br \/>\nin market analysis and president of Evaluation<br \/>\nEmperia, a fully accredited real estate and busi-<br \/>\nness evaluation firm. The Ukrainian government<br \/>\nand the UTO are looking for international alli-<br \/>\nances as they continue to establish, evaluate and<br \/>\nrevamp their operating legislations and conven-<br \/>\ntions. That is where the AIC comes in. <\/p>\n<p>Natalia Kourant brings it home<\/p>\n<p>Montreal appraiser<br \/>\nshares expertise and<br \/>\nencouragement with<br \/>\nher native Ukraine<\/p>\n<p>Adopting a new<br \/>\nhome and industry<br \/>\nWith the dissolution of the Soviet Union in 1991, the<br \/>\nUkraine moved from a planned economy \u2013 strong<br \/>\nin industry and agriculture \u2013 to a free-market<br \/>\neconomy. Initially, the country experienced a deep<br \/>\nrecession that inspired many, including Kourant, to<br \/>\nleave the country for more favourable opportunities.<br \/>\nThe economy stabilized by the end of the 1990s,<br \/>\nand the country began playing catch-up to compete<br \/>\nin the global marketplace. Today, the country has<br \/>\nhigh potential for success and is known for pro-<br \/>\nducing high-tech goods and transport products,<br \/>\nincluding the Antonov An-225, the largest aircraft<br \/>\never built. <\/p>\n<p>It was the early \u201990s when Kourant first travelled<br \/>\nto Canada to visit family \u2013 and never left. She<br \/>\nobtained the equivalency of her bachelor\u2019s degree in<br \/>\neconomics, continued her studies, and, before long,<br \/>\nset her sights on the family business: real estate<br \/>\ninvestment. \u201cI had a love for real estate,\u201d she says.<br \/>\n\u201cBecoming an appraiser was a natural step for me.\u201d<\/p>\n<p>With more than 15 years of experience in real<br \/>\nestate investments, asset management, economics,<br \/>\naccounting, and financial analysis, Kourant supports<br \/>\npublic and corporate clients in all aspects of real<br \/>\nestate appraisals, real estate investment analysis,<br \/>\nportfolio performance optimization, as well as<br \/>\nmarket and marketability studies for new develop-<br \/>\nment projects. To further her expertise, she is also<br \/>\npursuing a diploma in urban land economics from<br \/>\nthe University of British Columbia, in order to obtain<br \/>\na specialization award in real estate development.<\/p>\n<p>Re-establishing ties<br \/>\nThis past spring, as Kourant prepared to make<br \/>\nher annual trip home to see friends and family in<br \/>\nLviv, one of Ukraine\u2019s major cultural centres, she<br \/>\nasked former AIC chief executive officer Georges<br \/>\nLozano whether she could meet with the UTO<br \/>\non the Institute\u2019s behalf. Lozano, it turns out, had<br \/>\nalready been in contact with the association and<br \/>\nwas excited to have Kourant make a follow-up<br \/>\ntrip to strengthen their ties. \u201cI made this trip on<br \/>\nmy own time and at my own expense to give<br \/>\nback to the Institute,\u201d Kourant says. \u201cI believe<br \/>\nthe world is a much smaller place today, and we<br \/>\nneed to work to promote our standards on an<br \/>\ninternational level.\u201d <\/p>\n<p>But, on a personal note, Kourant says, she<br \/>\nwas concerned that her historic \u201cmuseum city\u201d<br \/>\nwas being sold at rock-bottom prices because<br \/>\npeople need or want money, and the demand for<br \/>\nproperty is so high.<\/p>\n<p>In May, she travelled to Kiev to meet with the<br \/>\nUTO\u2019s president and chairman of the International<br \/>\nRelationship Committee. It was not the<br \/>\n10-minute meet and greet she expected. Instead,<br \/>\nKourant was ushered into a meeting room where<br \/>\nshe and her Ukrainian colleagues discussed the<br \/>\nAIC and property valuation in Canada for more<br \/>\nthan three hours. \u201cThey are looking for ideas and <\/p>\n<p>By Lucia Carruthers<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada16<\/p>\n<p>collaboration and had many questions about<br \/>\nour educational requirements,\u201d Kourant says.<br \/>\n\u201cThey are focused on developing their appraisal<br \/>\nmethodology and perfecting the Ukraine\u2019s<br \/>\nlegislation based on national and international<br \/>\nstandards. For example, they do not have<br \/>\ninsurance, and putting that into place will take<br \/>\nsome time. So, they asked how it worked \u2013 how<br \/>\ncan we insure an opinion? They also asked how<br \/>\ninsurance might be accepted by their members.\u201d<\/p>\n<p>Founded in 1994, the UTO is a public<br \/>\nprofessional association of specialists on<br \/>\nproperty appraisal, property rights, and<br \/>\nbusiness. It has more than 1,100 members, and,<br \/>\nalthough appraisers are trained to do residential<br \/>\nand commercial valuation, that is not how<br \/>\nthey are spending the majority of their time.<br \/>\nInstead, they are focusing on assets, including<br \/>\nmachinery, equipment, and vehicles. \u201cProbably<br \/>\nbecause the industry is so new and the demand<br \/>\nis so high for this service,\u201d Kourant says. \u201cAnd<br \/>\nwhen you start talking about billion-dollar<br \/>\nproperties such as car manufacturers and<br \/>\npetroleum plants, that type of appraisal requires<br \/>\na different level of expertise.\u201d<\/p>\n<p>Government banks encourage appraisals,<br \/>\nbut if they do not have qualified valuation<br \/>\nprofessionals on staff, bankers will often do the<br \/>\nwork with little or no formal training. There <\/p>\n<p>is, however, a strong movement to become<br \/>\naccredited, and it is coming from the individuals<br \/>\nthemselves. \u201cChanges are coming quickly, and<br \/>\npeople are eager to become the best in their<br \/>\nindustry,\u201d Kourant says. \u201cThis movement is only<br \/>\nhappening because of their willingness to learn.\u201d <\/p>\n<p>Kourant hopes the AIC and the UTO can<br \/>\nhammer out a formal mutual reciprocity<br \/>\nagreement that will encourage the sharing<br \/>\nof information and ideas. Doing so, she says,<br \/>\nwill result in a stronger local association and<br \/>\nfair transactions for the average Ukrainian.<br \/>\nKourant says she was surprised to hear that a<br \/>\nbusinessmen recently offered her father $5,000<br \/>\nto sell the family\u2019s property, including hectares<br \/>\nof farmland. \u201cFive thousand dollars is a lot of<br \/>\nmoney for my dad,\u201d she says. \u201cPeople will try to<br \/>\ntake advantage of others by buying low. That is<br \/>\nwhy I believe the UTO is facing great challenges<br \/>\nand responsibilities to protect our buyers<br \/>\nand sellers as well as the heritage buildings<br \/>\nthemselves. We could lose half our country if we<br \/>\nare not careful.\u201d<\/p>\n<p>Of course, building a relationship with the<br \/>\nUTO and maintaining a strong presence on<br \/>\nthe national and international level is equally<br \/>\nimportant for the AIC. Kourant says she would<br \/>\nlove to be able to refer, collaborate with, and<br \/>\nassist clients in Canada and in the Ukraine. \u201cWe <\/p>\n<p>are professionals and we are not going to tell our<br \/>\nclients to just pick up the Yellow Pages when<br \/>\nthey enter another country,\u201d she says. \u201cWe can<br \/>\nbe that link if we know who is on the other side<br \/>\nof the world and what they are doing.\u201d   <\/p>\n<p>Fast facts<br \/>\n\u2022\t\t Ukraine\thas\tboth\tprivate-\tand\tgovernment-<\/p>\n<p>owned banks, each with their own policies<br \/>\non loans and assessments. While a bank in<br \/>\nCanada may require 5% cash down, banks<br \/>\nin the Ukraine typically require 15-16%<br \/>\ndown.<\/p>\n<p>\u2022\t\t The\tUkrainian\tSociety\tof\tAppraisers\thas<br \/>\n1,140 members, and is growing every day.<br \/>\nOf those, 1,030 are accredited appraisers<br \/>\nand 110 have received the designation of<br \/>\n\u2018honoured and leading appraiser.\u2019<\/p>\n<p>\u2022\t\t To\tavoid\toverpopulation\tin\ttheir\tcore\turban<br \/>\nareas, some municipal governments require<br \/>\nthat prospective home buyers already be<br \/>\ncitizens of that city.<\/p>\n<p>\u2022\t\t There\tare\tvery\tfew\trentals\tin\tthe\tUkraine,\tas<br \/>\nalmost all residents were able to purchase<br \/>\ntheir homes from the government.<\/p>\n<p>\u2022\t\t Europe\u2019s\tsecond\tlargest\tcountry,\tthe\tUkraine<br \/>\nhas a highly educated population and<br \/>\nboasts an estimated 99.4% literacy rate.<\/p>\n<p>Natalia (second from right) had an extensive meeting with officials of the Ukrainian Society of Appraisers. The need for appraisal services is growing like Ukraine\u2019s economy.<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 17<\/p>\n<p>riting a paper for a professional or trade journal can be<br \/>\nintimidating. Will my peers and others see my paper as relevant,<br \/>\nwell written, and with clear messages? What expectations or <\/p>\n<p>standards for publication will I need to meet? Who chooses the articles for<br \/>\npublication? Will I receive assistance in writing and editing my paper? In this<br \/>\narticle, we answer the most common questions facing potential authors.<\/p>\n<p>Every AIC member is a potential author. Our goal is to encourage and support<br \/>\nmembers in sharing their valuation experience and expertise through articles<br \/>\npublished in the Canadian Property Valuation. When you share your knowledge<br \/>\nwith your colleagues across Canada, you have contributed to the body of valuation<br \/>\nknowledge and enhanced our profession. Clients and other stakeholders can see<br \/>\nthe value we place on information sharing and continuous learning.     <\/p>\n<p>I have an idea for an article, but I do not want to invest a huge<br \/>\namount of time in writing if it will not be accepted for publication.<br \/>\nWhat is my first step?<\/p>\n<p>Send a brief outline of proposed paper to Mary-Jane Erickson<br \/>\n[maryjanee@aicanada.ca]. Mary-Jane will circulate your idea to the  <\/p>\n<p>Canadian Property Valuation Editorial Board. We will tell you if your concept has<br \/>\nbeen recently covered or if it is likely to appeal to only a small number of mem-<br \/>\nbers. We will also suggest changes to the outline that will broaden the appeal of<br \/>\nthe article, if necessary, and provide a target date for publication of the article.<\/p>\n<p>What type of assistance is available to authors?<\/p>\n<p>Once an article idea (outline) is accepted for future publication, editorial<br \/>\nassistance will be provided to authors, either through our Communications <\/p>\n<p>staff or our magazine publishers, Craig Kelman &#038; Associates Ltd. Keep in mind<br \/>\nthat the editorial process, which relies on blind peer review, involves flexibility on<br \/>\neveryone\u2019s part; authors need to be prepared to have their work edited for style,<br \/>\ncontent, and length.  <\/p>\n<p>Let\u2019s assume you accept my article for publication. What\u2019s next?<\/p>\n<p>We will provide you with a target date for publication in Canadian<br \/>\nProperty Valuation. If we cannot accept your proposal, we will  <\/p>\n<p>provide an explanation.<br \/>\nCanadian Property Valuation is published on a quarterly basis. This publication <\/p>\n<p>schedule, along with the magazine budget, places limitations on the extent and<br \/>\ntiming of member content that can be included in any issue. There may be a sig-<br \/>\nnificant delay between the date an article is accepted for publication and printing.<br \/>\nWe will try to give authors realistic timeframes and keep you in the loop.<\/p>\n<p>Advice to authors<br \/>\nFrom the Editorial Board<\/p>\n<p>Do I need to meet professional standards for technical writing?<\/p>\n<p>We do not expect authors to write at the academic journal<br \/>\nlevel or compete with Giller Prize candidates. However, keep <\/p>\n<p>in mind that, when you draw conclusions or express opinions in your<br \/>\narticle, the readers will generally expect a fact pattern to support your<br \/>\nfindings. The support may be through a case study, documentary<br \/>\nresearch, interviews, or other research you have conducted. Writing a<br \/>\nvaluation article is quite similar to writing an appraisal report, identify<br \/>\nthe purpose and goal, state a hypothesis, conduct research, and<br \/>\nreach a conclusion. Writing in an active rather than passive style will<br \/>\nmake your paper more interesting. Think about the articles that have<br \/>\ncaptured your interest and those which are boring or mind-numbing.     <\/p>\n<p>A good source for technical or professional writing is the Canadian<br \/>\nStyle Guide.  http:\/\/www.fedpubs.com\/subject\/commun\/cdnstyl.htm.<br \/>\nAs well, there are many free online resources. Universities are great<br \/>\nsources for writing resources. Here are a few recommendations:  <\/p>\n<p>\u2022\t University of victoria: http:\/\/web.uvic.ca\/wguide\/<\/p>\n<p>\u2022\t University of British Columbia:<br \/>\nhttp:\/\/www.writingcentre.ubc.ca\/online_resources.html<\/p>\n<p>\u2022\t University of Toronto Writing Lab:<br \/>\nhttp:\/\/www.ecf.toronto.edu\/~writing\/resources.htm<\/p>\n<p>For more information, please feel free to contact the Canadian Property<br \/>\nValuation Editorial Committee, through Mary-Jane Erickson at<br \/>\nmaryjanee@aicanada.ca.  <\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada18<\/p>\n<p>mailto:maryjanee@aicanada.ca]<br \/>\nhttp:\/\/www.fedpubs.com\/subject\/commun\/cdnstyl.htm<br \/>\nhttp:\/\/web.uvic.ca\/wguide\/<br \/>\nhttp:\/\/www.writingcentre.ubc.ca\/online_resources.html<br \/>\nhttp:\/\/www.ecf.toronto.edu\/~writing\/resources.htm<br \/>\nmailto:maryjanee@aicanada.ca<\/p>\n<p>What is a right-of-way agent?<br \/>\nHere in British Columbia, where I practice my profession, I am often asked<br \/>\nwhat I do for a living, which tends to leave me at a loss for words. \u201cI am a<br \/>\nright-of-way agent, generally contracted to government agencies to acquire<br \/>\nproperty or partial interests in property,\u201d albeit precise, is not the easiest or<br \/>\nthe most understandable way to describe my occupation to others. In fact,<br \/>\nmost people do not even realize there are right-of-way professionals out<br \/>\nthere, busily delivering property to enable the construction of just about<br \/>\nevery major infrastructure project currently underway, including the Port<br \/>\nMann\/Highway 1 project and the Evergreen Line Rapid Transit project.<br \/>\nWe also work within railways, utility companies and Crown Corporations,<br \/>\nmanaging existing property holdings and interests.<\/p>\n<p>There is a small and specialized group of right-of-way agents operating<br \/>\nin the Lower Mainland and the province of British Columbia who are fully<br \/>\nengaged in delivering these projects. There are a few reasons why the group<br \/>\nis small: first, as noted above, not many people realize the opportunity<br \/>\navailable for a career in this field, so they do not consider it when reviewing<br \/>\ncareer options. This is particularly evident when reviewing the direction <\/p>\n<p>By Doug Fourchalk, RI, FRI, SR\/WA, Principal, DM Fourchalk Property Consultants Inc. <\/p>\n<p>for capital projects<br \/>\nThis article is reprinted with the permission of the Real Estate Institute of British Columbia.<\/p>\n<p>of graduates from the University of British (UBC) Urban Land Economics<br \/>\nprogram. Second, and most importantly, this field has become highly<br \/>\nspecialized in recent years, requiring the practitioner to have a more<br \/>\nthan passing knowledge in the fields of engineering, law, appraisal and<br \/>\nnegotiation. The image is long past of the right-of-way agent as a straight<br \/>\n\u2018negotiator,\u2019 driving from landowner to landowner with cheque book in one<br \/>\nhand and a roll of plans in the other.<\/p>\n<p>Land acquisitionLand acquisition<\/p>\n<p>This field has become highly<br \/>\nspecialized in recent years, <\/p>\n<p>requiring the practitioner to have<br \/>\na more than passing knowledge<br \/>\nin the fields of engineering, law, <\/p>\n<p>appraisal and negotiation.<\/p>\n<p>\u201c<\/p>\n<p>\u201d<br \/>\nclick heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 19<\/p>\n<p>Striving for cooperation and fairness<br \/>\nI often joke that I have never met an owner who was happy to see<br \/>\nme, despite my good looks and pleasant demeanour. If I knock on a<br \/>\nhomeowner\u2019s door, it means that he or she is going to be asked to<br \/>\nsell all or a part of the land \u2013 something not expected or planned for.<br \/>\nUnfortunately, it is often assumed that agents representing the agency will<br \/>\nbe attempting to acquire the land at the least possible price that can be<br \/>\nnegotiated. In my experience, this could not be further from the truth. <\/p>\n<p>Generally, most agencies will support a settlement as long as it is<br \/>\nproperly supported with an appraisal or other evidence and it conforms<br \/>\nto accepted compensation principles. These principles can be found<br \/>\nby understanding the provisions of the Expropriation Act as well as<br \/>\nother pertinent legislation, and the up-to-date case law governing<br \/>\ncompensation decisions from either the Expropriation Compensation<br \/>\nBoard or its successor, the Supreme Court of British Columbia. A good<br \/>\nright-of-way agent will fully understand what is or may be compensable<br \/>\nand can work with the owner or his or her representatives in an open,<br \/>\ncooperative manner to achieve the best possible agreement between the <\/p>\n<p>parties. The bottom line is that, if we<br \/>\nhave done our job properly, whether<br \/>\nwe have completed a consensual<br \/>\nagreement or were compelled to<br \/>\nexpropriate, we will have overcome<br \/>\nthat inauspicious start to end with<br \/>\nboth parties feeling satisfied with the<br \/>\ntransaction. <\/p>\n<p>After a particularly difficult and<br \/>\nprotracted negotiation, I once had a <\/p>\n<p>prominent lawyer tell me that the sign of a good deal is that both parties<br \/>\ngo away unhappy. While that certainly occurs, I prefer to pursue the<br \/>\nopposite. One of the ways I attempt to do this \u2013 and this is echoed by<br \/>\nmany of the more successful right-of-way agents, lawyers and appraisers<br \/>\nwith whom I commonly work \u2013 is to take a reasonable, even-handed<br \/>\napproach to solving issues; that is, to take a similar position when<br \/>\nrepresenting either an agency or an owner. While a win-win proposition<br \/>\nwill not likely occur, both parties will leave the negotiation feeling that they<br \/>\nhave been dealt with fairly and will be accepting of the result.  <\/p>\n<p>About the author<br \/>\nDoug Fourchalk is a current Director of the BC Expropriation Association,<br \/>\na past-president and executive member of Chapter 54 of the International<br \/>\nRight of Way Association, and an active member of both the Real Estate<br \/>\nInstitute of BC and the Real Estate Institute of Canada. He has been active in<br \/>\nthe real estate sector for the past 16 years, specializing in acquiring rights-<br \/>\nof-way and other interests in land on behalf of government entities, private<br \/>\ncorporations and developers. <\/p>\n<p>Not only must a right-of-way agent be able to properly decipher and<br \/>\nexplain construction plans in a way that is coherent and relevant to the<br \/>\nlandowner, the agent must be able to accurately interpret the legal agreements<br \/>\nand documents that are presented to the owner and to engage the owner\u2019s<br \/>\nlawyer or representative in reviewing or recommending revisions to the<br \/>\ndocumentation. Additionally, the agent must be able to work with appraisers,<br \/>\nboth the agency\u2019s and the owner\u2019s, to ensure that each appraiser has a solid<br \/>\nunderstanding of the construction program, as well as the perceived impact to<br \/>\nthe property. This requires a keen understanding of the appraisal process. <\/p>\n<p>Land acquisition in BC\u2019s Lower Mainland<br \/>\nIn the Lower Mainland of British Columbia, it has become increasingly rare to<br \/>\nfind capital projects being constructed in undeveloped areas. With the increase<br \/>\nin density and development of land, such projects have had to expand through<br \/>\ndeveloped areas where impact to property \u2013 both residential and commercial-<br \/>\nindustrial \u2013 is significant and complex. This compels the agent to draw upon a<br \/>\nbroad depth of experience to conduct a detailed review of ownership, charges<br \/>\non title, tenancies, zoning, and official community plan designations, in order to<br \/>\nhave a full understanding of what impact<br \/>\nthe project may cause, what solutions may<br \/>\nbe available to deal with the impacts, and<br \/>\nwhose interests are being affected. <\/p>\n<p>These types of acquisitions are com-<br \/>\nmonly termed \u2018expropriations,\u2019 which<br \/>\nrefers to the legislated ability for the<br \/>\ngovernment or agencies operating in<br \/>\nthe public\u2019s interest to acquire land for a<br \/>\npublic benefit (for roads, transit, sewers<br \/>\nand water mains, or gas lines). Simply put, expropriation is the legal process by<br \/>\nwhich agencies can acquire property for public benefit. <\/p>\n<p>Unfortunately, the word \u2018expropriation\u2019 sounds very intimidating, and the<br \/>\nutterance of this word can send an owner running for the hills (or at least for his<br \/>\nor her nearest reporter or politician). I have actually had clients who issue strict<br \/>\ninstructions never to utter the e-word! <\/p>\n<p>If an owner enters into a consensual agreement with the agency, it would<br \/>\nnot be classified as an expropriation. In most cases, a consensual agreement is<br \/>\nachieved. However, an agreement may not be reached for reasons such as: the<br \/>\nowner is simply not willing to enter an agreement (either for financial reasons<br \/>\nor objections to the project); all of the potential claims cannot be properly quan-<br \/>\ntified prior to construction (business loss); or because the property must be<br \/>\ndelivered by a certain date to preserve the construction schedule. Rather than<br \/>\nconsidering expropriation as an intimidating process that should be avoided, it<br \/>\nshould be considered as a tool that allows the agency to acquire the necessary<br \/>\nproperty in time for construction, while preserving the owner\u2019s right to make<br \/>\na future claim. By far, the most common reason for expropriating a property is<br \/>\nto preserve the owner\u2019s ability to make a claim later, as the full impact on the<br \/>\nproperty could not be determined prior to construction.<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada20<\/p>\n<p>http:\/\/www.mnpvaluations.ca<\/p>\n<p>In the world of appraisal,<br \/>\nbuilding file review is an area that ensures<br \/>\nquality and thoroughness of an appraisal report.<br \/>\nIn the end, it is a practice that benefits both the<br \/>\nappraiser and the client. However, reviewing<br \/>\na building file is becoming an onerous task<br \/>\ndue to the \u2018privacy of information\u2019 policies that<br \/>\nmany municipalities are implementing. It is<br \/>\ncommonplace for a governing body to request<br \/>\na letter of authorization from the owner giving<br \/>\npermission to release a building file. Even with<br \/>\nthat, the file is sometimes edited and may not<br \/>\nproduce pertinent information that will be<br \/>\nhelpful to the client. <\/p>\n<p>As appraisers, it is our responsibility to<br \/>\nproperly research all information available<br \/>\non the subject property, in order to conduct<br \/>\na thorough and comprehensive appraisal.<br \/>\nProducing a high quality report contributes<br \/>\nto our good reputation which, in turn, leads<br \/>\nto repeat business. Those clients who do not<br \/>\nwant a thorough report are usually the most<br \/>\nproblematic clients and the ones you are better<br \/>\noff without. <\/p>\n<p>Henry Ford once said that \u201cquality means<br \/>\ndoing it right when no one is looking.\u201d<\/p>\n<p>Building files provide the appraiser with<br \/>\na history of the property that can be helpful<br \/>\nregarding potential contamination concerns.<br \/>\nThey can also list the types of uses that were<br \/>\nlocated at the address, which can be helpful<br \/>\nto a client considering the location for their<br \/>\nbusiness. Most importantly, the building file<br \/>\ncan point out deficiencies in the property that<br \/>\nwill likely not be apparent to most appraisers or<br \/>\npurchasers in the course of a normal inspection.<br \/>\nThis will not only contribute to the quality of<br \/>\ninformation provided to the client, but it will<br \/>\nalso assist in decreasing errors and omissions<br \/>\ninsurance claims. Here are two examples:<\/p>\n<p>By David M. Godfrey, AACI, RI <\/p>\n<p>Reviewing building files<br \/>\nbenefits appraiser and client<\/p>\n<p>An appraisal was requested for a local<br \/>\nhotel and drinking establishment. The name<br \/>\nhas been changed for this report, but we will<br \/>\ncall it the Sleep Easy Hotel. This is one of the<br \/>\nolder structures in the city, with a well-known<br \/>\npub on the ground level catering to the lower<br \/>\nsocio economic clientele, and a top floor that,<br \/>\nat one time, was used for accommodations.<br \/>\nUpon inspecting the building file, there were 12<br \/>\ninfractions that required correction before the top<br \/>\nfloor could be rented. It was apparent that, due<br \/>\nto the age of the structure and the quality of the<br \/>\nrooms, remediation to city standards would not<br \/>\nbe economical and the business would be the<br \/>\n\u2018pub trade\u2019 only. Upon realizing this, the lender<br \/>\nwas no longer interested, having been under<br \/>\nthe impression that the loan was for a hotel as<br \/>\nwell as a pub. The purchaser also realized that<br \/>\nthe source of revenue would be limited to pub<br \/>\nbusiness only.<\/p>\n<p>A nearly new industrial building was<br \/>\npurchased and an appraisal was requested to<br \/>\nprovide a first mortgage. This was a steel frame,<br \/>\nmetal clad structure in a well-known industrial <\/p>\n<p>area. Upon inspection of the building file, it<br \/>\nwas evident that an occupancy permit was<br \/>\nissued indicating that all necessary construction<br \/>\nrequirements had been fulfilled for the building<br \/>\nto be considered 100% complete. The file<br \/>\nstated there was a holdback of around $50,000<br \/>\nto allow for paving of the parking lot, a catch<br \/>\nbasin, and landscaping requirements. In actual<br \/>\nfact, there was no asphalt parking area, catch<br \/>\nbasin or landscaping. The full amount was<br \/>\nrefunded to the owner upon receipt of the<br \/>\noccupancy permit. The building inspector was<br \/>\ninterviewed and he stated that an error had<br \/>\nbeen made. This has implications for the new<br \/>\nowner. As the property is within a \u2018development<br \/>\npermit area,\u2019 any renovations, modifications or<br \/>\nadditions would require a development permit,<br \/>\nwhich would then also require this new owner<br \/>\nto install a catch basin and provide asphalt<br \/>\nparking spaces as well as landscaping.  <\/p>\n<p>There are many other examples of a building<br \/>\nfile revealing pertinent information that will<br \/>\nassist the appraiser. It is good information that<br \/>\nwill enhance the quality of the report, and serve<br \/>\nas a step toward claims prevention. <\/p>\n<p>Building files contain information spanning<br \/>\nthe history of the subject property, since the<br \/>\nmunicipality or district began collecting data.<br \/>\nThis is an invaluable source of information<br \/>\nand an appraiser can glean some very good<br \/>\ninformation about the subject property by<br \/>\nreviewing this file. This is especially the case for<br \/>\nolder buildings that have been constructed in<br \/>\nphases. <\/p>\n<p>While we are to produce an appraisal for a<br \/>\ncertain purpose or use, we should also strive<br \/>\nto produce a report that will be helpful to the<br \/>\nclient from a knowledge base. This is in regard<br \/>\nto providing information about the land<br \/>\nand improvements that may save the client <\/p>\n<p>\u201cAs appraisers, it is<br \/>\nour responsibility to<br \/>\nproperly research all<br \/>\ninformation available<br \/>\non the subject<br \/>\nproperty, in order to<br \/>\nconduct a thorough<br \/>\nand comprehensive<br \/>\nappraisal.\u201d<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada22<\/p>\n<p>both time and money for future endeavours,<br \/>\nwhether it is for a new use or modifications to<br \/>\nthe existing use.  <\/p>\n<p>If we can provide our client with useful<br \/>\ninformation that will, in the long run (and<br \/>\nsometimes short run), save money by making<br \/>\nhe or she better aware of hidden costs or past<br \/>\nattempts of various uses, the end result is that<br \/>\ndemand for our work will increase.  <\/p>\n<p>To that end, as professional appraisers, we<br \/>\nshould include a building file review as one of<br \/>\nthe critical steps in any commercial\/industrial<br \/>\nassignment. It is becoming increasingly difficult<br \/>\nto obtain this information due to privacy of<br \/>\ninformation guidelines, however, we should<br \/>\nnot use this as a reason to fall short on our<br \/>\nrequirement to educate and provide service to<br \/>\nour client. <\/p>\n<p>Personally, I request the building file for all<br \/>\nICI appraisals. At times, I feel that completing<br \/>\ncommercial reports can be like walking in a<br \/>\nminefield. Proper due diligence serves as a<br \/>\nmine sweeper that can avoid blowing off a<br \/>\nfinancial leg.  <\/p>\n<p>\u201cIf we can provide<br \/>\nour client with useful<br \/>\ninformation that will,<br \/>\nin the long run (and<br \/>\nsometimes short<br \/>\nrun), save money<br \/>\nby making<br \/>\nhe or she<br \/>\nbetter aware of<br \/>\nhidden costs or<br \/>\npast attempts of<br \/>\nvarious uses, the<br \/>\nend result is that<br \/>\ndemand for our work<br \/>\nwill increase.\u201d<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 23<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"N0Y6uj8KCx\"><p><a href=\"https:\/\/crvg.com\/\">CRVG Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;CRVG Home&#8221; &#8212; CRVG - Canadian Resource Valuation Group\" src=\"https:\/\/crvg.com\/embed\/#?secret=UaMNeXlbS5#?secret=N0Y6uj8KCx\" data-secret=\"N0Y6uj8KCx\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:jwasmuth@crvg.com<\/p>\n<p>By Kevin Lawrence  (www.coachkevin.com)<br \/>\nYour Business<\/p>\n<p>12 ways you can<br \/>\nover-deliver value to your clients <\/p>\n<p>e are often asked the question:<br \/>\n\u201cHow can I over-deliver and,<br \/>\nthereby, ensure high levels of <\/p>\n<p>customer retention and referrals?\u201d Here is a list<br \/>\nof top 12 ways you can over-deliver value to<br \/>\nyour clients:<\/p>\n<p>1.  Give your customers<br \/>\nproposals based on their needs,<br \/>\nnot your personal preferences.<br \/>\nSounds simple, but most businesses<br \/>\ntry pushing things on people instead of<br \/>\noffering them the customized solutions<br \/>\nthey want. <\/p>\n<p>2.  Finish the project<br \/>\nearly and beat the deadline.<\/p>\n<p>3.  Add in some unexpected \u2018extras.\u2019<br \/>\nOne business gives each customer a little<br \/>\npiece of candy or chocolate with every<br \/>\ninvoice or business proposal \u2013 a very nice<br \/>\ntouch. Small gestures like this often have a<br \/>\nhuge impact.<br \/>\nOf course, it is also very easy. <\/p>\n<p>4.  Always remember<br \/>\npeople on important days.<br \/>\nHolidays are great, but everyone is up<br \/>\non them. Remember birthdays and<br \/>\nanniversaries, as well. It will be appreciated. <\/p>\n<p>5.  Spoil your customers, just because.<br \/>\nIt feels so good to be treated like royalty.<br \/>\nYou may even consider having a \u2018Customer<br \/>\nof the Month\u2019 program in which, every<br \/>\nmonth, you do something extraordinarily<br \/>\nspecial for one valued client. <\/p>\n<p>6.  Invoice clients for<br \/>\nless than estimated.<br \/>\nHave you ever had your car serviced for less<br \/>\nthan you expected? Enough said.<\/p>\n<p>7.  Follow up.<br \/>\nMake yourself indispensable, even after<br \/>\na deal is done. Your customers will be<br \/>\npleasantly  surprised and, who knows, they<br \/>\nmay even have some more business for you<br \/>\nthat was not  expected. <\/p>\n<p>8.  Celebrate with your clients.<br \/>\nSend flowers or champagne when they<br \/>\nwin the big contract or achieve any other<br \/>\nsignificant  accomplishment. Let them know<br \/>\nyou care. <\/p>\n<p>9.   Use your network<br \/>\nfor your clients\u2019 benefit.<\/p>\n<p> One of the most valuable \u2018extras\u2019 is to<br \/>\nprovide clients with the name of a great<br \/>\naccountant, lawyer, chiropractor, or designer<br \/>\nfrom your database of contacts. As your<br \/>\nteam of resources grows, use their combined<br \/>\ntalents and strengths to make appropriate<br \/>\nreferrals and put people in contact with<br \/>\neach other. It is a huge extra that costs you<br \/>\nnothing.<\/p>\n<p>     Note: Be careful to only refer good sources. If<br \/>\nsomeone you recommend \u2018messes up,\u2019 people<\/p>\n<p>     will remember who recommended them. <\/p>\n<p>10. Ask your clients<br \/>\nwhat else they need.<br \/>\nRoutinely, ask them how you could go<br \/>\nfurther, provide better service, and be more<br \/>\nuseful to them. They will almost always be <\/p>\n<p>W<\/p>\n<p>delighted that you asked. More importantly,<br \/>\ntheir answers should provide valuable<br \/>\ninformation, and their requests will generally<br \/>\ncost you little or nothing to deliver. Your<br \/>\nefforts will be appreciated. <\/p>\n<p>11.  Say \u201cThanks!\u201d<\/p>\n<p>12. Finally, remember that, in order to<br \/>\nover-deliver, you need to undersell.<br \/>\nIf you make a promise and fail to keep it,<br \/>\nyour customers will be very disappointed,<br \/>\nperhaps  even to the point where they leak<br \/>\nout of your business\u2019 barrel. Undersell, and<br \/>\nthen give yourself room to EASILY impress<br \/>\nand WOW your clientele. <\/p>\n<p>Always remember, it is the little things that make<br \/>\nthe difference.  <\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada24<\/p>\n<p>http:\/\/www.coachkevin.com<\/p>\n<p>By Lora Wylie, CRA<br \/>\nMember, Marketing &#038; Communications Committee<\/p>\n<p>AMCs have changed the<br \/>\nway we market and communicate<\/p>\n<p>Marketing and Communications<\/p>\n<p>Over the last few years, there have been many changes to which apprais-ers have had to adapt, the largest,<br \/>\nundoubtedly, being the establishment and<br \/>\nintensification of the appraisal management<br \/>\ncompanies (AMCs) and the effect they have on<br \/>\nhow we communicate with lenders.  <\/p>\n<p>While AMCs have existed for years, particularly<br \/>\nin the US, they have now grown into a prominent<br \/>\nfixture in Canada and continue to strengthen their<br \/>\npresence within the industry. If we can agree that<br \/>\nthe AMCs are here to stay, we then have to ask<br \/>\nourselves, as appraisers, how can we embrace this<br \/>\nchange and improve our communication process<br \/>\nwith both the AMCs and the lenders with whom<br \/>\nwe have very little contact?<\/p>\n<p>Many of the major banks have made it manda-<br \/>\ntory for their branches to order appraisals through<br \/>\nAMCs, with the goal being to obtain an unbiased<br \/>\nappraisal report. Gone are the days where fostering<br \/>\na good relationship with local bank branches would<br \/>\nassure you a constant stream of appraisal assign-<br \/>\nments. That said, there are some positive aspects<br \/>\nto working with AMCs, and eliminating the undue<br \/>\npressure from clients to hit a target value is one of<br \/>\nthem. Many appraisers choose to partner with an<br \/>\nAMC, as it reduces the need for self-marketing and<br \/>\noffers a centralized payment system that allows for<br \/>\nmore time to appraise while enjoying the distance<br \/>\nfrom the client that it provides. Unfortunately, no<br \/>\ncontact with the lender can also leave the appraiser<br \/>\nfrustrated with a lack of available information for<br \/>\nthe assignment. We now find ourselves having to<br \/>\ncommunicate to the client through a third party for<br \/>\nrequired clarification and information necessary to<br \/>\ncomplete the task. While this can be frustrating, we<br \/>\nneed to find ways to work with the system in place<br \/>\nand to assist the AMCs  in understanding our needs.  <\/p>\n<p>Personally, it has been my observation and<br \/>\nopinion that some of the AMCs are striving towards<br \/>\nimproving the communication flow and have<br \/>\nimproved both the way their staff are prepared for<br \/>\nour concerns and in the way we are able to post<br \/>\nor request information through their automated<br \/>\nsystems. In particular, one AMC has established<br \/>\nan advisory committee of appraisers from across<br \/>\nCanada to provide them with suggestions and<br \/>\nconcerns and to ensure the improvements are ones<br \/>\nthat benefit the appraiser.   <\/p>\n<p>From a business perspective, it has become<br \/>\nvery clear that the AMCs are likely to be a growing<br \/>\nportion of our day to day business. While we need<br \/>\nto accept this fact, it is also important to ensure<br \/>\nthat we develop a diversified portfolio. We cannot<br \/>\nlose sight of the importance of succinct and clear<br \/>\ncommunication, as it will always play a major role<br \/>\nin any direction our industry takes.<\/p>\n<p>Marketing &#038; Communications<br \/>\nCommittee<br \/>\nLaura Kemp, CRA \u2013 Chair<br \/>\nJoanne Hayes, AACI<br \/>\nKathleen Ellis, AACI<br \/>\nLora Wylie, CRA<br \/>\nSimon Chin, Candidate<br \/>\nRick Colbourne, AACI \u2013 Board Liaison<br \/>\nTo contact this committee, email:<br \/>\ncommunications@aicanada.ca<\/p>\n<p>The industry is undergoing constant change<br \/>\nand we, as appraisers, must find ways to work<br \/>\nwith change by learning to communicate through<br \/>\ndifferent means and channels. At the very least,<br \/>\nthe growth of AMCs has changed the dynamics of<br \/>\nthe appraiser-client relationship.  <\/p>\n<p>Pub 4.625\u201dx3.375\u201d_AIC<\/p>\n<p>WHAT GOES AROUND<br \/>\nCOMES AROUND!<\/p>\n<p>www.notarius.com\/AIC<\/p>\n<p>You adopted Notarius<br \/>\nin greater numbers<br \/>\nWe make it more affordable<\/p>\n<p>The wheel keeps on turning.<br \/>\n*We have reduced our annual service fees and we offer<br \/>\n  better savings than ever before for groups of over 50 users.<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 25<\/p>\n<p>mailto:communications@aicanada.ca<br \/>\nhttp:\/\/www.notarius.com\/AIC<br \/>\nhttp:\/\/www.notarius.com\/aic<\/p>\n<p>Standards<\/p>\n<p>he Canadian Uniform Standards of Profes-<br \/>\nsional Appraisal Practice (CUSPAP), first<br \/>\nintroduced in January 2001, is revised <\/p>\n<p>every two years. The 2012-2013 edition of CUSPAP<br \/>\nbecame effective January 1, 2012 and is available<br \/>\non the AIC website at  http:\/\/www.aicanada.ca\/<br \/>\ncmsPage.aspx?id=69.<\/p>\n<p>The changes to the new edition are the result<br \/>\nof several factors, a number of which reflect the<br \/>\nchanging nature and evolution of the work of AIC<br \/>\nmembers. The Standards Committee article in Book 4<br \/>\n2012 of Canadian Property Valuation addressed these<br \/>\nchanges, and a full explanation of updates to the<br \/>\nStandards is included on page 75 of the document.<br \/>\nThose changes are also briefly summarized here. <\/p>\n<p>Sections 2.28 &#038; 2.43: Definitions of the fee and<br \/>\nnon-fee appraiser categories have been rewritten<br \/>\nfor more clarity. <\/p>\n<p>Sections 5.4.4 to 5.4.7: These Ethics Standards<br \/>\nhave been revised in order to eliminate some prior <\/p>\n<p>By Iain hyslop, AACI, Chair, Standards Committee<\/p>\n<p>T uncertainties with respect to advertising. In addition and along with a change to AIC bylaws, sec. 5.4.4 also provides for additional authority for<br \/>\nthe Counsellor, Professional Practice to investigate<br \/>\ninformal complaints regarding advertising. <\/p>\n<p>Sections 5.5.3 to 5.5.6: These sections<br \/>\nenhance the mandatory use of both the CRA<br \/>\nand AACI designation wherever signatures are<br \/>\nrequired. <\/p>\n<p>Section 5.5.6: Reiterates co-signing limitations<br \/>\nin addition to those imposed in other sections of<br \/>\nCUSPAP which do not permit co-signing reports<br \/>\nwith non members. <\/p>\n<p>Section 5.11.2i: Regarding a conflict of<br \/>\ninterest (direct, indirect or otherwise), this<br \/>\nsection had previously only required disclosure<br \/>\nto the client, but now requires acknowledgment<br \/>\nby the client in writing prior to acceptance of<br \/>\nthe assignment. <\/p>\n<p>The updated 2012 Standards<\/p>\n<p>Standards Committee<br \/>\nIain Hyslop, AACI \u2013 Chair<br \/>\nChris Perret, AACI<br \/>\nDavid van der vis, AACI<br \/>\nPaul Olscamp, AACI<br \/>\nJayne Patterson, CRA<br \/>\nGreg Bennett, AACI, Board Liaison<br \/>\nTo contact this committee, email:<br \/>\nstandards@aicanada.ca<\/p>\n<p>Section 6.3 to 6.6: These appraisal rules<br \/>\npertaining to compliance with International<br \/>\nValuation Standards have been removed and<br \/>\nreplaced by an introduction item on page 1<br \/>\nof CUSPAP. various aspects of IVS have been<br \/>\nrefined over the past two years. Members<br \/>\nworking on assignments within the scope of<br \/>\nIFRS, typically for financial reporting, must<br \/>\nremain familiar with IvS. <\/p>\n<p>Section 7.2.3.i: This new section states \u201cA<br \/>\nparty receiving a copy of an appraisal report does<br \/>\nnot become an intended user unless authorized<br \/>\nby the appraiser and clearly identified as the<br \/>\nintended user.\u201d Many appraisal reports already<br \/>\ninclude this wording as advice to the client. <\/p>\n<p>Section 7.28, 9.8 &#038; 11.2: This addition to<br \/>\nStandards Comments (mandatory) requires the<br \/>\ninclusion of a statement of compliance with<br \/>\nsection 5.5 when reports are co-signed. <\/p>\n<p>Section 12.7: This section formerly named<br \/>\n\u2018conduct disclosure\u2019 has been renamed<br \/>\n\u2018Disclosure.\u2019<\/p>\n<p>Section 12.35: Pertaining to the use of desig-<br \/>\nnation, this practice note has been updated for<br \/>\nconsistency with Section 5.5, Qualifications. <\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada26<\/p>\n<p>http:\/\/www.aicanada.ca\/cmsPage.aspx?id=69<br \/>\nmailto:standards@aicanada.ca<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"mlxSaG8Ri0\"><p><a href=\"http:\/\/www.ara.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; ARA - Atlantic Realty Advisors\" src=\"http:\/\/www.ara.ca\/embed\/#?secret=tsmWNPjhzh#?secret=mlxSaG8Ri0\" data-secret=\"mlxSaG8Ri0\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>Legal newS &#038; VIewS<br \/>\nBy Jill e. McCutcheon, partner in the Toronto law firm, Borden Ladner Gervais LLP<\/p>\n<p>he Appraisal Institute of Canada (AIC)<br \/>\nrecently finalized the renewal of its<br \/>\nerrors and omission insurance program <\/p>\n<p>(\u2018AIC Program\u2019) for the year 2012. For some, and<br \/>\non the surface, it might appear as an unhappy<br \/>\nstory.\u00a0After all, premiums have increased.\u00a0How-<br \/>\never, there is more to the worth of an insurance<br \/>\npolicy than just its price tag. Insurance is a peace<br \/>\nof mind contract.\u00a0The coverage has to respond to<br \/>\nthe needs of the insured, otherwise the price is<br \/>\nirrelevant.\u00a0Also, to be fair, a point of comparison is<br \/>\nrequired to know the real story.\u00a0Compare an indi-<br \/>\nvidual purchasing\u00a0 professional liability insurance<br \/>\nrelative to the \u2018buying power of many\u2019 that goes<br \/>\nalong with the AIC Program.\u00a0The AIC Program<br \/>\nstory is, and remains, a good one.<\/p>\n<p>\u00a0When an individual or single company goes<br \/>\nto an insurance broker to buy professional liability<br \/>\ninsurance, that individual or single company<br \/>\nwill be required to complete an application for<br \/>\ninsurance.\u00a0The insurer is free to request whatever<br \/>\ninformation that it wishes, if the information is<br \/>\ngermane to the risk and if the insurer asks for the<br \/>\ninformation in the application, the information<br \/>\nis considered, at least on its face, germane to<br \/>\nthe risk.\u00a0The insurer can either accept or decline<br \/>\nthe application for insurance depending on how<br \/>\nit feels about the individual applicant or the<br \/>\napplicant and its employees who will be engaged<br \/>\nin the professional practice. If any material<br \/>\ninformation is incorrectly stated or omitted on<br \/>\nthe application for insurance, it is open to the<br \/>\ninsurer to decline to issue or rescind the contract<br \/>\nof insurance if it later comes to light that the facts<br \/>\npresented were incorrect or incomplete. <\/p>\n<p>\u00a0Under the AIC Program, members are not<br \/>\nrequired to complete an application for approval<br \/>\nof insurance and await the insurer\u2019s decision.\u00a0The<br \/>\nAIC has been able to get the insurer to accept<br \/>\neveryone who is a member in good standing of<br \/>\nthe AIC without any member having to make an <\/p>\n<p>application and without individual assessment<br \/>\nof risk.\u00a0No one can be declined.\u00a0Further, there<br \/>\nare very few individual risk factors embedded<br \/>\nin the design and pricing of the AIC Program,<br \/>\nalthough one might argue that some additional<br \/>\nfactors could be appropriately introduced, such<br \/>\nas a surcharge for claims made beyond a certain<br \/>\nthreshold.\u00a0 <\/p>\n<p>\u00a0 Of course, along with the buying power of<br \/>\nmany, comes the voice of many.\u00a0 The Program<br \/>\nrepresents\u00a0 a sizeable and predictable source of<br \/>\npremium revenue to an insurer.\u00a0By any objective<br \/>\nstandard, if the risk exposure can be managed, it<br \/>\nis very good business from the insurer\u2019s perspec-<br \/>\ntive.\u00a0This adds to the buying power of the<br \/>\nAIC Program.\u00a0This means that, through<br \/>\nits broker, the AIC can advocate to the<br \/>\ninsurer, on behalf<br \/>\nof the member-<br \/>\nship.\u00a0 The Institute<br \/>\ncan ask, and has<br \/>\nreceived,\u00a0 coverage<br \/>\nthat is  custom-<br \/>\nized and that<br \/>\nresponds to the<br \/>\nn e e d s  o f  t h e<br \/>\nprofession as a<br \/>\nwhole.\u00a0 It is much<br \/>\nless likely that one<br \/>\ninsured, be it an<br \/>\nindividual or a size-<br \/>\nable corporate insur-<br \/>\nance client, can make<br \/>\nsuccessful requests for<br \/>\ntailored coverage.<\/p>\n<p>\u00a0Additionally, the<br \/>\nsupply of insurance<br \/>\ngoes through cycles<br \/>\nlike every other<br \/>\ntype of product.<br \/>\nSometimes, there <\/p>\n<p>is ample capacity for certain types of risks and, at<br \/>\nother times, the market dries up.\u00a0A program the<br \/>\nsize of the AIC Program can influence the avail-<br \/>\nability of supply.\u00a0This is particularly true\u00a0given<br \/>\nthat the AIC has an affiliate that is an insurer<br \/>\nwhich\u00a0 can share in portions of the risk exposure<br \/>\nalong with the primary insurer.\u00a0 <\/p>\n<p>\u00a0If a member has never had a claim, there<br \/>\nmay be the feeling that there has been payment<br \/>\nfor something that has not been \u2018used.\u2019 Peace of<br \/>\nmind has value and there is more peace of mind<br \/>\nto be had through the buying power of many<br \/>\nrather than of one.  <\/p>\n<p>\u00a0<br \/>\nNOTE: The contents of this article are <\/p>\n<p>intended as commentary and informa-<br \/>\ntion only and should not be relied <\/p>\n<p>upon as legal advice. The opinions<br \/>\nand views expressed are those <\/p>\n<p>of the individual writer and do<br \/>\nnot necessarily reflect the <\/p>\n<p>opinion of Borden<br \/>\nLadner Gervais <\/p>\n<p>LLP.<\/p>\n<p>The buying power of many<\/p>\n<p>T<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 27<\/p>\n<p>A new set of<br \/>\nInternational Valuation Standards<\/p>\n<p>By Paul Olscamp AACI, Fellow<br \/>\nIvSC Representative<\/p>\n<p>International<\/p>\n<p>s the prospect of double-dip recession<br \/>\nrears its head in global markets, the<br \/>\nlaunch of a new set of International <\/p>\n<p>Valuation Standards is a highly significant event.<br \/>\nTwo years in the making, the new standards<br \/>\nwere launched in July 2011 by the International<br \/>\nvaluation Standards Council (IvSC).<\/p>\n<p>The 2008 global financial crisis provided a<br \/>\nkey impetus for the new international standards<br \/>\n(known as the IVS) because it raised awareness<br \/>\nof the importance of valuation. As valuation<br \/>\nprovides an essential underpinning to the global<br \/>\nfinancial system, the IvSC has been thrust into<br \/>\nthe forefront to come up with better tools that<br \/>\nwill reduce the chances of another crisis.<\/p>\n<p>The crisis revealed a number of systemic weak-<br \/>\nnesses in the practices of financial institutions and<br \/>\ngovernments, leading to calls for greater transpar-<br \/>\nency, accountability and consistency. <\/p>\n<p>This was not news to Canada. Efforts to<br \/>\nimprove national valuation standards, the<br \/>\nCanadian Uniform Standards of Professional<br \/>\nAppraisal Practice (CUSPAP), for instance, also took<br \/>\non a heightened awareness following this crisis.  <\/p>\n<p>The difference is that now the world has a set<br \/>\nof global standards that are designed to be much<br \/>\nmore in tune with current conditions. Adopting<br \/>\nthese new standards may have a big impact on<br \/>\nasset values in some areas, including Canada,<br \/>\nwhere the adoption of International Financial<br \/>\nReporting Standards (IFRS) for accounting will<br \/>\ngo hand in hand with International Valuation<br \/>\nStandards (IVS) for valuations. In 2011, the Board<br \/>\nof Directors of the AIC had recognized the need<br \/>\nfor valuation standards that address emerging<br \/>\nvaluation requirements for IFRS. The AIC has<br \/>\nadopted the IVS as its professional practice<br \/>\nstandards on all matters related to preparing<br \/>\nappraisal reports for financial reporting,<\/p>\n<p>A Background to IVSC and the new IVSThe IvSC was founded in 1981, but, in recent years, has grown significantly in stature and<br \/>\nimportance. It has the task of setting valuation<br \/>\nstandards that can apply globally in much the<br \/>\nsame way as the International Accounting<br \/>\nStandards Board (IASB) sets accounting<br \/>\nstandards. <\/p>\n<p>  The IvSC is an independent, not-for-profit<br \/>\nprivate sector organization acting in the public<br \/>\ninterest. It does this by offering standards to the<br \/>\nworld\u2019s capital market organizations, regulators<br \/>\nand market participants, promoting strong<br \/>\nethical values, encouraging quality practice and<br \/>\nsupporting the development of a competent<br \/>\nvaluation profession around the world. <\/p>\n<p>The Appraisal Institute of Canada is one of 72<br \/>\nmembers of IvSC from 54 countries. IvSC does not<br \/>\nset national standards, but many countries adopt<br \/>\nall or part of its standards on a national level. <\/p>\n<p>Here in Canada, for instance, the AIC, as the<br \/>\nleading body for the real property profession<br \/>\nin Canada, writes valuation standards for its<br \/>\nmembers. The CUSPAP adopts IVS. The AIC states<br \/>\nthat it \u201cendorses the International Valuation<br \/>\nStandards (IVS) as an authority promoting world<br \/>\nwide acceptance of standards for property<br \/>\nvaluation.\u201d<\/p>\n<p>In 2008, the IvSC underwent a major<br \/>\nrestructuring and now comprises three boards<br \/>\nthat bring together leading figures from the<br \/>\ninternational financial world and senior valuation<br \/>\nprofessionals. The IvSC\u2019s Standards Board (IvSB)<br \/>\nhad the task of compiling the new IVS.<\/p>\n<p>IvSB published an Exposure Draft for the new<br \/>\nIVS in June 2010. Comments were received from<br \/>\nnumerous organizations and individuals around<br \/>\nthe world, which led to considerable discussion.<br \/>\nMost of the key issues were thrashed out in IvSB <\/p>\n<p>meetings and in open discussion forum round<br \/>\ntables held in London, New York and Hong Kong<br \/>\nin late 2010. Following consultation with other<br \/>\nstakeholders, the Board approved the new IVS<br \/>\nin March 2011, and they were published in July<br \/>\n2011 with an effective date of January 2012.<\/p>\n<p>What do the new IVS say?<br \/>\nThe key objective of the new edition of the IVS<br \/>\nis to create greater confidence in the valuation<br \/>\nprocess for business owners, investors, <\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada28<\/p>\n<p>lenders and others who rely on the valuations<br \/>\nfor investment and other financial decisions.<br \/>\nThe standards aim to bring consistency and<br \/>\ntransparency to the key input assumptions,<br \/>\nmodels and processes involved in valuation. This<br \/>\nis what global markets increasingly demand and<br \/>\nis vital to restoring investor confidence.<\/p>\n<p>The new IVS are divided into three series. The<br \/>\nfirst, the 100 series, covers the IvS Framework,<br \/>\nwhich sets out generally accepted concepts<br \/>\nand principles that underlie valuation. Topics <\/p>\n<p>covered include independence and objectivity;<br \/>\nprice, cost and value; markets, market<br \/>\nactivity and market participants; valuation<br \/>\nbases, additional assumptions and special<br \/>\nassumptions; and valuation approaches.  <\/p>\n<p>The 100 series also includes three General<br \/>\nStandards that lay down procedures that<br \/>\nshould be common to all valuations \u2013 things<br \/>\nthat need to be agreed in the scope of work<br \/>\nwith the client, things that need to be done<br \/>\nwhen actually conducting the valuation, and<br \/>\nthings that need to be reported.<\/p>\n<p>Some of the requirements may seem<br \/>\nobvious, but, often, at least some are omitted,<br \/>\nwhich can lead to serious issues. For instance,<br \/>\nin the fast-moving world of finance, it may<br \/>\nnot always be possible to agree to all items in<br \/>\nthe scope of work upfront, but it is vital that<br \/>\nthis is done before the valuation is complete.<\/p>\n<p>The 200 series comprises five<br \/>\nAsset Standards that focus on specific<br \/>\nsupplementary issues that need to be<br \/>\nconsidered when valuing specific assets. The<br \/>\n200 series currently includes standards on<br \/>\nvaluing businesses, intangible assets, plant<br \/>\nand equipment, real property and financial<br \/>\ninstruments. The last is a completely new<br \/>\naddition for IVS and fills an important gap in<br \/>\nthe market.<\/p>\n<p>There are various projects underway<br \/>\nto add to this list, including possible new<br \/>\nstandards on extractive industries, forestry<br \/>\nand liabilities.<\/p>\n<p>Finally, the 300 series currently has two<br \/>\nApplication Standards that focus on valuation<br \/>\nfor specific applications: financial reporting<br \/>\nand real property for secured lending. The<br \/>\nfirst of these is directed at IFRS and may be<br \/>\nappropriate for other accounting standards.  <\/p>\n<p>What\u2019s in the works?<br \/>\nWhile IvSB continues to work on new<br \/>\nstandards, particularly new Asset Standards,<br \/>\nthe focus now shifts to its sister Professional<br \/>\nBoard (IvPB), which is compiling various<br \/>\nTechnical Information Papers (or \u2018TIPs\u2019)<br \/>\nand best practice guidance that go beyond<br \/>\nstandard-setting to deal in more detail<br \/>\nwith some of the critical issues raised in the<br \/>\nStandards.  <\/p>\n<p>Guidance is now in various stages of<br \/>\npreparation, dealing with (among others) the<br \/>\nthorny topics of depreciated replacement cost,<br \/>\ndiscounted cash flow, investment property<br \/>\nunder construction, fairness opinions and<br \/>\nfinancial instrument valuation methods.<\/p>\n<p>Both Boards co-operate closely on all these<br \/>\nprojects to ensure consistency of approach<br \/>\nas well as cross-fertilization of ideas. Other<br \/>\nimportant projects that the Boards are working<br \/>\non include a paper on valuation uncertainty, on<br \/>\nvaluation of specialized government property,<br \/>\nand on valuer\/auditor guidance.<\/p>\n<p>In addition to the Board of Trustees and<br \/>\nthe two working Boards, (Standards and<br \/>\nProfessional), there is the valuation Advisory<br \/>\nForum that serves to directly represent the<br \/>\nvaluation profession by providing input to all<br \/>\nthree of the IvSC Boards.<\/p>\n<p>With its full and growing programme,<br \/>\nthe work of the IvSC will continue to be of<br \/>\ngreat importance to financial markets and<br \/>\neconomies around the world \u2013 as well as to all<br \/>\nthose involved in owning, occupying, trading<br \/>\nand advising on the world\u2019s assets.1 <\/p>\n<p>End note<br \/>\n1Simon Landy, Bangkok Post, IvSC Standards<br \/>\nBoard, Reprinted with permission.<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 29<\/p>\n<p>By Dan Brewer, AACI,<br \/>\nChair, Forms Sub-committee<\/p>\n<p>Forms<\/p>\n<p>Residential form being updated <\/p>\n<p>hen I was asked to write this<br \/>\narticle on the introduction of a<br \/>\nnew residential form, it struck <\/p>\n<p>me that, yes, it is time. Actually, bringing a new<br \/>\nor updated residential form on stream is long<br \/>\noverdue. The 04\/04 form, as we all seem to call it,<br \/>\nwas introduced in 2004. The intent was to assist<br \/>\nour members with the transition to the Canadian<br \/>\nUniform Standards of Appraisal Practice (CUSPAP) \u2013<br \/>\nour appraisal standards that derived from USPAP,<br \/>\nwhich was introduced in 2001. There have been<br \/>\nseveral changes to our standards along the way,<br \/>\nwith our new CUSPAP 2012 just being released.<\/p>\n<p>Our Mission Statement states we are: \u201cTo<br \/>\npromote and support our members in providing<br \/>\nhigh quality property advisory services for the<br \/>\nbenefit of clients, employers, and the public.\u201d<\/p>\n<p>Hence, a Forms Sub-committee was initiated<br \/>\nand our team was given the task of bringing<br \/>\nthe form to completion. Toward this end, very <\/p>\n<p>special thanks are extended to Garry Doucette<br \/>\nfor the hundreds of hours he has invested on our<br \/>\nmembers\u2019 behalf. <\/p>\n<p>The reasons why it is time to introduce a new<br \/>\nform for the residential mortgage form business are:<\/p>\n<p>1)  to help prevent the potential of increased<br \/>\nliability and higher insurance costs, and<\/p>\n<p>2)  to assist our members in being compliant<br \/>\nwith our standards and to produce a<br \/>\nmeaningful report that can be relied upon<br \/>\nby the users of our reports.<\/p>\n<p>Input was sought from both stakeholders and<br \/>\nmembers. While it took a long time to get the<br \/>\nstakeholders to respond, I want to thank the<br \/>\nCanadian Bankers Association for its comments.<\/p>\n<p>We took all of the data received and<br \/>\nincorporated much of it into the new form. A<br \/>\ndraft of the proposed form has been forwarded<br \/>\nto the Standards and Insurance Advisory<br \/>\ncommittees for their input and approval.<\/p>\n<p>Forms Sub-committee<br \/>\nDan Brewer, AACI \u2013 Chair<br \/>\nGarry Doucette, AACI<br \/>\nTo contact this sub-committee, email:<br \/>\nstandards@aicanada.ca<\/p>\n<p>W It was also felt that, by introducing a guidebook to completing the residential form, it may possibly assist our members in producing better reports,<br \/>\nreduce liability, reduce claims, and result in fewer<br \/>\ncomplaints to the Investigating Committee,<br \/>\nultimately stabilizing insurance premiums.<\/p>\n<p>Highlights of the new form<br \/>\n\u2022\t New,\teasy\tto\tread\tletter\tsize\tformat<br \/>\n\u2022\t Source\tverification\t\tareas<br \/>\n\u2022\t Neighbourhood\tdescription\t\thas\tmore\tlines\tto\t<\/p>\n<p>explain in detail<br \/>\n\u2022\t Site\tinformation,\timprovement\tdescription\thas\t<\/p>\n<p>more lines to explain<br \/>\n\u2022\t Reconciliation\tarea\thas\tbeen\tincreased<br \/>\n\u2022\t Cost\tapproach\t\tas\ta\tseparate\taddendum\tpage<br \/>\n\u2022\t Highest\tand\tbest\tuse\tboth\timproved\tand\tas\tif\t<\/p>\n<p>vacant<br \/>\n\u2022\t Land\tvalue\testimate\tis\ta\tseparate\tline\titem<br \/>\n\u2022\t Depreciation\testimate\tis\ta\tseparate\tline\titem<br \/>\n\u2022\t May\tbe\tavailable\tin\tWord\tand\tExcel,\tas\twell\tas\t<\/p>\n<p>by existing form providers<br \/>\nThe issue of Personal Information Protection and<br \/>\nElectronic Documents Act (PIPEDA) also continues<br \/>\nto come to the forefront and we must always<br \/>\nbe aware of the responsibilities and procedures<br \/>\nwe must follow to be in compliance with the<br \/>\nAct. This will ensure the protection of the private<br \/>\ninformation with which we are entrusted on each<br \/>\nand every appraisal report.<\/p>\n<p>Look for the updated 2012 form coming soon. <\/p>\n<p>You\u2019ll appraise more than farmland<br \/>\nExpand your expertise and appraise some of Canada\u2019s most<br \/>\nadvanced commercial and industrial assets while working for a<br \/>\ngreat organization. Send your resum\u00e9 to hr-rh@fcc-fac.ca and<br \/>\nquote valuations 999 in the subject line.<\/p>\n<p>Vous \u00e9valuerez plus que des terres agricoles.<br \/>\n\u00c9largissez votre champ de comp\u00e9tences et \u00e9valuez certains des<br \/>\nbiens commerciaux et industriels les plus sophistiqu\u00e9s au<br \/>\nCanada, tout en travaillant pour une soci\u00e9t\u00e9 extraordinaire.<br \/>\nFaites parvenir votre curriculum vit\u00e6 par courriel \u00e0<br \/>\nrh-hr@fac-fcc.ca en indiquant \u00c9valuations 999 dans la ligne objet.<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada30<\/p>\n<p>mailto:standards@aicanada.ca<br \/>\nmailto:hr-rh@fcc-fac.ca<br \/>\nmailto:rh-hr@fac-fcc.ca<\/p>\n<p>The new<br \/>\nProfessional Practice Seminar<\/p>\n<p>By Ray Bower, AACI<br \/>\nChair, Professional Practice Seminar Redevelopment Committee<\/p>\n<p>Professional Practice <\/p>\n<p>n 2013, a new Continuing Professional Devel-<br \/>\nopment (CPD) cycle will begin. For the past 15<br \/>\nyears, one of the mandatory requirements of <\/p>\n<p>the CPD program was the successful completion<br \/>\nof the two-day Professional Practice Seminar.<br \/>\nSome AIC members have now taken the same<br \/>\ncourse three times. To coincide with the new<br \/>\nCPD cycle, and to avoid further repetition, a new<br \/>\nprogram is currently being developed.<\/p>\n<p>For all students and Candidate members, the<br \/>\nexisting two-day Professional Practice Seminar<br \/>\nwill be updated and continue as a prerequisite.<\/p>\n<p>For designated members, the new CPD<br \/>\nrequirements will be successful attendance at a<br \/>\none-day Professional Practice Seminar which will<br \/>\ncover any new developments in the Canadian<br \/>\nUniform Standards of Professional Appraisal Prac-<br \/>\ntice (CUSPAP), as well as the insurance program.<br \/>\nMore importantly, the majority of the session will<br \/>\nfocus on actual \u2018case studies.\u2019 <\/p>\n<p>There is only one way to learn how to do<br \/>\nsomething and that is to do it. Throughout<br \/>\nhistory, youths have been apprenticed to masters<br \/>\nin order to learn a trade. Learning a skill means<br \/>\neventually trying your hand at the skill. <\/p>\n<p>Sometimes, it is not practical for students to<br \/>\nlearn every skill they need to know by actually<br \/>\nperforming it. We can afford to allow somebody<br \/>\nto be a nursing assistant in the emergency room,<br \/>\nbut we cannot afford, in Groucho Marx\u2019s words,<br \/>\nto allow that person to be an \u201camateur brain<br \/>\nsurgeon.\u201d For this reason, the continuing educa-<br \/>\ntional aspect of the Appraisal Institute of Canada<br \/>\n(AIC), particularly in the area of Standards and<br \/>\nEthics, is of the utmost importance. In our profes-<br \/>\nsion, the risks are too great to allow one to learn<br \/>\nsimply by trying things out. While, in certain<br \/>\nsituations, it may be acceptable to \u2018fiddle around<br \/>\nand see what happens,\u2019 the appraising profession <\/p>\n<p>I requires teachers, advisors, or colleagues to look over a member\u2019s shoulder. This form of education allows members to gain from the experiences<br \/>\nand observations of others. It allows others to<br \/>\nintervene and give perspective on what they are<br \/>\ndoing by sharing the experiences of those who<br \/>\nhave preceded them. <\/p>\n<p>For example, when beginning a career in<br \/>\nappraising, the student takes courses of instruc-<br \/>\ntion that teach the theory of the task without the<br \/>\nneed for the student to concentrate on actually<br \/>\nperforming the task. Soon after the student<br \/>\nlearns basic theory, the apprenticeship begins<br \/>\nand the student continues the education by<br \/>\n\u2018hands on\u2019 experience. Real estate appraising and<br \/>\nconsulting is a profession that constantly evolves.<br \/>\nNot only are the types of assignments continually<br \/>\nchanging, but the types of properties requiring<br \/>\nthe skills of appraisers are numerous. Even the<br \/>\nmost seasoned appraiser can find himself or her-<br \/>\nself in a new situation involving either a different<br \/>\napproach to a problem or simply a different type<br \/>\nof real estate. The learning aspect of the profes-<br \/>\nsion never ends.<\/p>\n<p>The current group of Certified Professional<br \/>\nPractice Seminar Instructors generally agrees<br \/>\nthat, in presenting the content of the current<br \/>\ntwo-day seminar, the best part of the presenta-<br \/>\ntion lies in relaying the actual experiences of the<br \/>\nvarious Professional Practice committees and<br \/>\nactual Insurance issues involving the members.<br \/>\nThese experiences and issues are being formu-<br \/>\nlated into \u2018case studies\u2019 for all members to share.<\/p>\n<p>\u2018Case studies\u2019 are summaries or syntheses of<br \/>\nreal-life cases. Generally speaking, they require<br \/>\nthe student to isolate and think through the key<br \/>\nissues involved as well as identify appropriate<br \/>\nstrategies for the resolution of the \u2018case.\u2019 Students<br \/>\ncan weigh the pros and cons of the remedial <\/p>\n<p>options\/strategies, recommend and present a<br \/>\nrationale for the best resolution, and compare<br \/>\ntheir thinking with the actual outcome of the<br \/>\n\u2018case\u2019 they are examining.<\/p>\n<p>By their very nature, teaching and learning<br \/>\nstyles are changing and, in recent years, there<br \/>\nhas been a noticeable move from lecture-based<br \/>\nactivities towards more student-centered activi-<br \/>\nties, based on topics that demonstrate theoretical<br \/>\nconcepts in an applied setting. The \u2018case studies\u2019<br \/>\nbeing prepared for the new Professional Practice<br \/>\nSeminar will range from short individual case<br \/>\nstudies to longer group-based activities and will<br \/>\ncover topics of interest to both residential and<br \/>\ncommercial practitioners. <\/p>\n<p> In order to satisfy the requirements of our<br \/>\ninsurance program, the frequency of the one-<br \/>\nday attendance requirement will likely increase.<br \/>\nIn other words, designated members will be<br \/>\nrequired to attend the new one-day session more<br \/>\nthan once during the ensuing five-year cycle.<br \/>\nHowever, each session will offer different \u2018case<br \/>\nstudies,\u2019 so designated members will not be<br \/>\nfaced with repetitive material.  <\/p>\n<p>Professional Practice Seminar<br \/>\nRedevelopment Committee<br \/>\nRay Bower, AACI, Chair<br \/>\nvesa Jarvela, AACI<br \/>\nPeter MacLellan, AACI<br \/>\nChris Perret, AACI<br \/>\nDeana Halladay, CRA<br \/>\nRoyl Mayr, AACI<br \/>\nStephanie Anglehart-Paulin, AACI<br \/>\nDavida Mackay<br \/>\nDavid Shum, AACI, Board Liaison<br \/>\nTo contact this committee, email:<br \/>\nstandards@aicanada.ca<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 31<\/p>\n<p>mailto:standards@aicanada.ca<\/p>\n<p>Our Applied Experience Exam:<br \/>\nby AIC for AIC (with UBC\u2019s help)          <\/p>\n<p>By Stephanie Tong, AACI<br \/>\nMember, Applied Experience Committee<\/p>\n<p>Applied Experience<\/p>\n<p>n 2007, AIC\u2019s Applied Experience Sub-<br \/>\nCommittee was tasked with reviewing<br \/>\nthe designation interview, in answer to <\/p>\n<p>member complaints about consistency and<br \/>\nappropriateness of questions.  The committee<br \/>\nimplemented two new evaluation mechanisms,<br \/>\nthe Professional Competency Interview, using<br \/>\nthe behavioural descriptive interview (BDI)<br \/>\nmodel, and the written Applied Experience (AE)<br \/>\nexam. The introduction of a written exam was<br \/>\nprompted for several reasons:<br \/>\n\u2022\t to\tensure\tconsistency\tamong\tprovinces\tand\t<\/p>\n<p>a panel of examiners in the assessment of<br \/>\nCandidates\u2019 work experience throughout<br \/>\nCanada;<\/p>\n<p>\u2022\t to\ttest\tthe\tCandidate\u2019s\texperiential<br \/>\npreparedness when faced with a novel<br \/>\nsituation, rather than relying on the<br \/>\nsubmission of a polished work sample that<br \/>\nmay not be truly representative;<\/p>\n<p>\u2022\t to\treduce\tthe\ttime\tof\tthe\tpreviously\tlengthy<br \/>\nfinal oral interview that led to the granting of<br \/>\nthe designation, by creating an examination<br \/>\nprocess to examine the Candidate\u2019s<br \/>\nexperiential knowledge through a rigorous<br \/>\nthree-hour written exam;<\/p>\n<p>\u2022\t to\teliminate\tthe\tpotential\tor\tperceived\tbiases<br \/>\nassociated with the subjective evaluation<br \/>\nprocess used by the various panels of<br \/>\nexaminers \u2013 with the introduction of the<br \/>\nAE written exam, it was also possible to<br \/>\nintroduce the more objective \u2018blind\u2019 marking<br \/>\nprocess, thus mitigating the perception of<br \/>\nbiases; and<\/p>\n<p>\u2022\t to\tensure\taccountability\tand\tallow\ta\tpost<br \/>\nexamination review (PER) process for which<br \/>\nan auditable paper trail would exist, thus<br \/>\nproviding a clear and consistent path for<br \/>\nappeals.<\/p>\n<p>The written exam was developed to test<br \/>\nCandidates\u2019 applied experience based on the First<br \/>\nPrinciples of value. The exam consists of two parts:<br \/>\n\u2022\t Part\tA:\t\tCase\tstudy\texamining\tthe\tFirst\t<\/p>\n<p>Principles of value \u2013 students choose one of<br \/>\nfour questions. <\/p>\n<p>\u2022\t Part\tB:\tWork\texperience\t\u2013\tstudents\tchoose<br \/>\nthree of seven questions<\/p>\n<p>While the AE exam is not one for which Candidates<br \/>\ncan study, it is one for which they can prepare.<br \/>\nThe general consensus among the AE graders<br \/>\nat a recent meeting held in vancouver was that,<br \/>\nwith adequate preparation, most Candidates<br \/>\nwill succeed. After all, the exam is based on their<br \/>\npersonal work experience and there are ample<br \/>\npreparation resources available online:<br \/>\n\u2022\t AIC\tApplied\tWritten\texam\twebpage:<br \/>\n http:\/\/www.aicanada.ca\/members\/cmsPage.<\/p>\n<p>aspx?id=440<br \/>\n\u2022\t Marking\tcriteria:<br \/>\n http:\/\/www.aicanada.ca\/images\/content\/file\/<\/p>\n<p>applied_experience_exam_marking_sheet_<br \/>\ncriteria.pdf<\/p>\n<p>\u2022\t UBC\t\u2013\tAE\tExample\twebpage<br \/>\n http:\/\/www.sauder.ubc.ca\/Programs\/<\/p>\n<p>Real_Estate_Division\/Credit_Programs_<br \/>\nand_Professional_Development_Courses\/<br \/>\nAppraisal_Institute_of_Canada\/Applied_<br \/>\nExperience_Exam<\/p>\n<p>UBC\u2019s role<br \/>\nUBC serves an important role in the efficient<br \/>\ndelivery and administration of the AE exams.<br \/>\nAIC\u2019s Applied Experience Committee is in<br \/>\ncharge of developing examination content,<br \/>\nselecting graders, and setting marking<br \/>\nstandards and guidelines. The Real Estate<br \/>\nDivision (RED) of the Sauder School of<br \/>\nBusiness at the University of British Columbia<br \/>\n(UBC) picks it up from there, handling all<br \/>\nadministrative functions: exam registration,<br \/>\nestablishing exam centres, distributing<br \/>\nexams to graders, recording grades, and<br \/>\nhandling appeals.<\/p>\n<p>This is an important distinction that must<br \/>\nbe emphasized \u2013 the written AE exam is an<br \/>\nAIC exam that UBC administers. All matters<br \/>\nconcerning exam content or its grading<br \/>\nreside solely with AIC \u2013 again, this is an<br \/>\nexam to screen prospective AIC members<br \/>\nthat is both developed by and assessed by<br \/>\nAIC members.<\/p>\n<p>I AE exam writers  by province &#8211; 2011(AACI &#038; CRA )  <\/p>\n<p>Source: Real Estate Division, UBC, Vancouver, BC<\/p>\n<p>\u201cWhile the AE exam<br \/>\nis not one for which <\/p>\n<p>Candidates can study,<br \/>\nit is one for which they <\/p>\n<p>can prepare. \u201d<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada32<\/p>\n<p>http:\/\/www.aicanada.ca\/members\/cmsPage.aspx?ad=440<br \/>\nhttp:\/\/www.aicanada.ca\/images\/content\/file\/applied_experience_exam_marking_sheet_criteria.pdf<br \/>\nhttp:\/\/www.sauder.ubc.ca\/Programs\/Real_Estate_Division\/Credit_Programs_and_Professional_Development_Courses\/Appraisal_Institute_of_Canada\/Applied_Experience_Exam<\/p>\n<p>AE exam statistics 2008-2011<br \/>\n AACI CRA<\/p>\n<p>Year Total Writers Pass Rate Total Writers Pass Rate<br \/>\n2011 77 85% 99 77%<br \/>\n2010 87 78% 103 73%<br \/>\n2009 87 75% 123 66%<br \/>\n2008 43 70% 42 55%<br \/>\nTotal 294 77% 367 68%<\/p>\n<p>661 exams written as at December 2011<\/p>\n<p>AE exam &#8211; second attempts<br \/>\n AACI CRA<\/p>\n<p>Year Total Writers Pass Rate Total Writers Pass Rate<br \/>\n2011 12 83% 21 67%<br \/>\n2010 14 78% 19 74%<br \/>\n2009 17 82% 26 62%<br \/>\n2008 5 100% 5 40%<br \/>\nTotal 48 86% 71 60%<\/p>\n<p>119 exams written as at December 2011<\/p>\n<p>Exam evaluation and success<br \/>\nAIC has appointed seven accredited members<br \/>\nacross Canada as graders. Since it is an open-<br \/>\nended exam, there is no specific answer guide<br \/>\nfor each question \u2013 graders utilize a worksheet<br \/>\nbased on marking criteria developed by the<br \/>\nAIC to ensure consistent and accurate grading.<br \/>\nThe marking worksheet evaluates performance<br \/>\nin the range of \u2018needing work\u2019 to \u2018exceeding<br \/>\nexpectations.\u2019 Grader consistency exercises are<br \/>\nregularly applied to ensure fairness in marking.<\/p>\n<p> Since the first AE exam sitting in April<br \/>\n2008, there have been 661 exams written.<br \/>\nThe pass rates for both the AACI and CRA<br \/>\nCandidates have trended upwards. These pass <\/p>\n<p>Applied Experience Committee<br \/>\nDuane Bates, AACI \u2013 Chair<br \/>\nTroy Davidson, CRA \u2013 vice Chair<br \/>\nSusan McRury, CRA<br \/>\nApril Green, AACI<br \/>\nTyler Beatty, Candidate<br \/>\nStephanie Tong, AACI \u2013 UBC<br \/>\nSuzanne Teal, ED, AIC \u2013 AB<br \/>\nDan Brewer, AACI \u2013 Board Liaison<br \/>\nJohn Farmer, AACI \u2013 Board Liaison<br \/>\nTo contact this committee, email:<br \/>\naec@aicanada.ca<\/p>\n<p>rates are trending higher, not because the<br \/>\nexam is getting easier or because graders are<br \/>\ngetting more lenient, but more likely because<br \/>\nstudents are better prepared. As noted by Tyler<br \/>\nBeatty, the Candidate representative on the AE<br \/>\nCommittee, \u201cthe availability of and access to<br \/>\ninformation relating to education requirements,<br \/>\ndesignation requirements, and the AEP is<br \/>\nimproving and getting simpler to access each<br \/>\nyear.\u201d1<\/p>\n<p>A review of Candidates who attempt the<br \/>\nexam a second time shows an interesting trend.<br \/>\nThe pass rate for AACI Candidates is very high<br \/>\nfor rewrites, while CRA Candidates are not quite<br \/>\nas successful, but improving nonetheless.  <\/p>\n<p>In closing, AIC and UBC remain committed<br \/>\npartners in ensuring the AE written exam<br \/>\nremains a relevant, consistent, fair, and<br \/>\nefficiently administered tool to prepare<br \/>\nCandidates for the Institute\u2019s designations. <\/p>\n<p>End note<br \/>\n1Beatty, T. \u2018Navigating the Applied Experience<br \/>\nProgram: a Candidate\u2019s perspective.\u2019 Canadian<br \/>\nProperty Valuation. vol.55. Book 1 2011, p. 26.<\/p>\n<p>Source: Real Estate Division, UBC, Vancouver BC.<\/p>\n<p>\u201cAIC and UBC remain<br \/>\ncommitted partners <\/p>\n<p>in ensuring the AE<br \/>\nwritten exam remains<br \/>\na relevant, consistent, <\/p>\n<p>fair, and efficiently<br \/>\nadministered tool to<br \/>\nprepare Candidates <\/p>\n<p>for the Institute\u2019s<br \/>\ndesignations. \u201d<\/p>\n<p>Source: Real Estate Division, UBC, Vancouver BC.<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 33<\/p>\n<p>mailto:aec@aicanada.ca<\/p>\n<p>By Louis Poirier, AACI<br \/>\nBoard Liaison, Peer Review Committee<\/p>\n<p>Peer Review<\/p>\n<p>Peer review:<br \/>\nthe AIC working for you<\/p>\n<p>he Peer Review Committee recently<br \/>\nchanged in status from an ad hoc<br \/>\n(temporary) to a standing (permanent) <\/p>\n<p>committee. What this means is that the<br \/>\nAppraisal Institute of Canada (AIC) Board of<br \/>\nDirectors saw significant merit and importance<br \/>\nin the program to move it from a trial project<br \/>\nto becoming a permanent fixture within the<br \/>\nAIC. For those of you not yet aware of the Peer<br \/>\nReview program, here it is in a nutshell:<br \/>\n\u2022\t You\tsubmit\tan\tappraisal\tto\tthe\tcommittee\tfor\t<\/p>\n<p>review (Form or Narrative Report);<br \/>\n\u2022\t a\tqualified reviewer goes over the report <\/p>\n<p>from end to end regarding compliance<br \/>\nto Standards, application of appraisal<br \/>\nfundamentals, etc;<\/p>\n<p>\u2022\t you\tget constructive feedback from the<br \/>\nreviewer that helps you become a better<br \/>\nappraiser;<\/p>\n<p>\u2022\t a\tsecond\tqualified appraiser reviews the<br \/>\nreview and the report to ensure that you are<br \/>\nreceiving consistent and objective feedback;<\/p>\n<p>\u2022\t it\tis\tcompletely\tconfidential;<br \/>\n\u2022\t it\tis\tfree;\tand<br \/>\n\u2022\t you now get CPD credits.<br \/>\nThis is a great example of the AIC working<br \/>\non behalf of the membership. This process<br \/>\nmakes us better at what we do. It enables<br \/>\nsingle practitioners, small or large firms to get<br \/>\ninvaluable feedback, and it should eventually<br \/>\nlead to fewer insurance claims. Furthermore, it<br \/>\nsends a message to the industry that we take<br \/>\nourselves seriously by constantly upgrading<br \/>\nand improving our skills. So, what is wrong<br \/>\nwith this picture? Answer: nothing, except that<br \/>\nnot enough members take advantage of it.<\/p>\n<p>In some people\u2019s view, the process should<br \/>\nbe mandatory. Maybe someday it will be<br \/>\nmandatory for everyone, but right now, it <\/p>\n<p>is voluntary. Oddly<br \/>\nenough, some<br \/>\nmembers complain<br \/>\nabout the AIC not<br \/>\ndoing anything for<br \/>\nthem. Well, here is a<br \/>\nperfect example of the<br \/>\nAIC working very hard<br \/>\nto make this a better<br \/>\norganization.  <\/p>\n<p>It is time to<br \/>\nconfess. I have never<br \/>\nhad a report peer<br \/>\nreviewed. Quite<br \/>\nfrankly, I knew about<br \/>\nthe process, but<br \/>\nnever took the time.<br \/>\nAfter all, I have been<br \/>\ndoing this for 20+<br \/>\nyears, what could it<br \/>\npossibly do for me!<br \/>\nWell, my predecessor<br \/>\nindirectly \u2018guilted\u2019 me into deciding to submit<br \/>\na report by telling me he has done so and that<br \/>\nit was an extremely valuable exercise. So, as<br \/>\nthe new liaison to the Board of Directors for<br \/>\nthis committee, and being 100% in agreement<br \/>\nwith my fellow Board members in terms of the<br \/>\nimportance of peer review, I am going on the<br \/>\nrecord and saying that I will submit a report in<br \/>\n2012.  <\/p>\n<p>Here is a recap. Peer review is free, you get<br \/>\nCPD credits*, you become a better appraiser,<br \/>\nit is confidential, the reviewers are trained and<br \/>\nqualified, it is painless, the process is easy, it<br \/>\nmay lead to fewer insurance claims, and soon<br \/>\neveryone will be doing it. So, how about it<br \/>\nfolks? You have nothing to lose and we all gain.<br \/>\nThis is your Institute. Take advantage of it.  <\/p>\n<p>Peer Review Committee<br \/>\nLinda Hastings, AACI  \u2013 Chair<br \/>\nLarry Dybvig, AACI<br \/>\nMario Musso, AACI<br \/>\nCherie Gaudet, CRA<br \/>\nLouis Poirier, AACI \u2013 Board Liaison<br \/>\nTo contact this committee, email:<br \/>\npeerreview@aicanada.ca<\/p>\n<p>T<\/p>\n<p>*CPD credit policy: CPD credits will be recorded by<br \/>\nAIC staff similar to Professional Practice Seminar,<br \/>\ntwo credits for a form report, four credits for a<br \/>\nnarrative, to a maximum of two reports or eight<br \/>\ncredits per cycle. There is no limit for candidates. <\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada34<\/p>\n<p>mailto:peerreview@aicanada.ca<\/p>\n<p>Client confidentiality <\/p>\n<p>Appeal<\/p>\n<p>he requirement for client confidentiality<br \/>\nhas both standards-related and practical<br \/>\nimplications for members. The 2012 <\/p>\n<p>edition of CUSPAP remains the same as prior<br \/>\nversions of the Standards, where, at 5.10, it states:<br \/>\n 5.10 Disclosure [see 12.7]<br \/>\n 5.10.1 Members pledge to uphold the confi-<\/p>\n<p>dential nature of the appraiser\/client relation-<br \/>\nship. <\/p>\n<p> 5.10.2 A member must not disclose the analy-<br \/>\nses, opinions, or conclusions in an assignment<br \/>\nto anyone other than: <\/p>\n<p> 5.10.2.i. the client and those persons<br \/>\nspecifically authorized by the client to<br \/>\nreceive such information; <\/p>\n<p> 5.10.2.ii. third parties, when the member<br \/>\nis legally required to do so by due process<br \/>\nof law; or <\/p>\n<p> 5.10.2.iii. an authorized Committee of the<br \/>\nInstitute.<\/p>\n<p>The obligations of AIC members are similar to<br \/>\nmost other professions, where clients have an<br \/>\nexpectation that their information will be kept<br \/>\nconfidential, whether or not there is an expressed<br \/>\nrequirement for confidentiality at the onset of the<br \/>\nassignment. Similar obligations apply to lawyers,<br \/>\ndoctors, and accountants, to name just a few.<\/p>\n<p>While this may seem like an innocuous con-<br \/>\ncept, the issue can get complicated quickly, due<br \/>\nto recent developments in how appraisal assign-<br \/>\nments are initiated. The traditional business<br \/>\narrangement was relatively simple to interpret. A<br \/>\nbanker called the appraiser, the assignment was<br \/>\ncompleted, and the appraiser consulted with the<br \/>\nbanker before answering questions posed by the<br \/>\nproperty owner or anyone else involved in the<br \/>\nassignment.<\/p>\n<p>The increased involvement by mortgage<br \/>\nbrokers and, more recently, appraisal manage-<br \/>\nment companies (AMCs), has complicated this <\/p>\n<p>T arrangement. It is not unheard of for an appraiser to accept instructions from a broker, to complete an assignment for a lender, and to collect the<br \/>\nfee from the property owner. In this case, who<br \/>\nis the client? More importantly, where does the<br \/>\nappraiser seek authorization to discuss the results<br \/>\nof the assignment, if one of these three parties<br \/>\nseeks clarification of the results?<\/p>\n<p> Generally, it is the party who provides the<br \/>\ninstructions to proceed with the assignment who<br \/>\nis considered the client, regardless of who pays<br \/>\nthe fee. The notable exception is when the party<br \/>\nrequesting the appraisal is acting in an agency<br \/>\ncapacity for a third party. The best advice is for<br \/>\nmembers to ensure they understand \u2018who the<br \/>\nclient is\u2019 at the outset, so that questions do not<br \/>\narise later.  <\/p>\n<p>AMCs have changed the way appraisers do<br \/>\nbusiness. In some cases, they specify whether<br \/>\nthe appraiser can\/should discuss appraisal results<br \/>\nwith the lender or property owner. As part of<br \/>\ntheir \u2018single point of contact\u2019 service, most AMCs<br \/>\nattempt to answer their client\u2019s (lender\u2019s) ques-<br \/>\ntions directly, before engaging in a discussion<br \/>\nwith the appraiser.  <\/p>\n<p>In the above example, the opportunities and<br \/>\nobligations that arise are influenced by the con-<br \/>\ntract arrangements between the AMC, the lender<br \/>\nand the appraiser. In view of recent events in the<br \/>\nUS, some lenders have asked Canadian AMCs,<br \/>\nthrough their terms of reference or contract with<br \/>\nthe appraiser, to restrict the amount of discussion<br \/>\nwith the homeowner, or the mortgage broker.<br \/>\nThis is viewed as a means to reduce the potential<br \/>\nfor appraiser influence. If there are questions as<br \/>\nto whose questions the appraiser should answer,<br \/>\nand when to seek authorization from the client,<br \/>\nthe same advice applies. To the extent possible,<br \/>\nmake sure you understand where the obligations<br \/>\nlie at the time you take on the assignment.<\/p>\n<p>Use letters of engagement when practical<br \/>\n(see Professional Excellence Bulletin PP11-E) and<br \/>\nread the contracts for services and\/or terms of<br \/>\nreference provided by lenders, AMCs or others,<br \/>\nbefore you take on an assignment. It is a good<br \/>\nidea to periodically review these documents<br \/>\nin the case of an ongoing service contract.<br \/>\nThe more familiar you are with the contracted<br \/>\narrangements you have agreed to, the better<br \/>\nyou can protect yourself from potential problems<br \/>\nwith client confidentiality.<\/p>\n<p>This will not only ensure you remain in com-<br \/>\npliance with 5.10; there is a practical side to the<br \/>\nquestion. Failing to observe client confidentiality<br \/>\ncan put the appraiser in a conflict of interest.<br \/>\nThe 2012 edition of CUSPAP contains a lengthy<br \/>\ndiscussion of conflicts of interest and where they<br \/>\narise. A Professional Excellence Bulletin (PP 03)<br \/>\nalso deals with this topic.<\/p>\n<p>The bottom line is that conflicts are best<br \/>\navoided altogether. Conflicts of interest can arise<br \/>\ndirectly, due to the appraiser\u2019s relationship with<br \/>\none or more parties to the assignment. They can<br \/>\njust as easily arise indirectly, due to a relationship<br \/>\nbetween the parties affected by the outcome<br \/>\nof the assignment. The appraiser can be caught<br \/>\nin the middle, if the relationship between such<br \/>\nthird parties turns out to be adversarial.<\/p>\n<p>Know who your client is, and respect Ethics<br \/>\nRule 5.10, to avoid an unnecessary date with our<br \/>\nProfessional Practice group. <\/p>\n<p>By Allan Beatty, AACI<br \/>\nChair, Appeal Committee<\/p>\n<p>Appeal Committee<br \/>\nAllan Beatty, AACI, Fellow \u2013 Chair<br \/>\nJohn Shevchuk, Associate<br \/>\nGordon Tomiuk, AACI, Fellow<br \/>\nTo contact this committee, email:<br \/>\nappeal@aicanada.ca<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 35<\/p>\n<p>mailto:appeal@aicanada.ca<\/p>\n<p>The role of rules<br \/>\nin protecting the public        <\/p>\n<p>By Mike Schulkowsky, AACI<br \/>\nChair, Investigating Committee<\/p>\n<p>Investigating<\/p>\n<p>ne year ago, I was caught up in the<br \/>\ninvestigation of an alleged robber.<br \/>\nThe inquiry included a rather small <\/p>\n<p>mob that gathered on my street and began<br \/>\nhitting the accused. Rest assured this was not an<br \/>\nAppraisal Institute of Canada (AIC) Investigating<br \/>\nCommittee \u2026 nor was it in Saskatchewan.<br \/>\nShortly after negotiating to send the accused<br \/>\naway to the village Chief, we made our way<br \/>\nto the local market to buy live chickens, goats<br \/>\nand groundnuts. Such an experience can be<br \/>\nattributed to my involvement with our profession<br \/>\nand the upshot of this story highlights the<br \/>\nimportance of two principles \u2013 volunteerism and<br \/>\nrules.<\/p>\n<p>If you turn back time a few years, you may<br \/>\nrecall AIC member Paul Fish\u2019s presentation at<br \/>\nAIC\u2019s 2008 conference. After hearing how his<br \/>\nappraisal experience opened opportunities to<br \/>\nvolunteer in Africa, my interest was piqued. I<br \/>\nhesitated a few more years until I finally decided<br \/>\nto spend last winter in West Africa volunteering<br \/>\nwith volunteer Services Overseas. volunteers are<br \/>\ncritical to the well-being of any organization,<br \/>\nwhether in a remote village, your community or<br \/>\nyour profession. Your Investigating Committee is<br \/>\ndriven by volunteers working diligently to uphold<br \/>\nthe integrity of professional practice. Just try to<br \/>\nimagine what would happen without rules and<br \/>\nthe enforcement of those rules.<\/p>\n<p>Travelling in Africa was breathtaking in more<br \/>\nways than one. Beautiful landscapes change<br \/>\nrapidly at 140 kph. Millions of people roared down<br \/>\nunmarked roads in frail cars with no seatbelts or<br \/>\nlights. Drivers aimed to move as many passengers<br \/>\nas possible to make the highest profit, much<br \/>\nin the same way an appraiser might produce<br \/>\nmultiple reports with the shortest turnaround<br \/>\npossible. Imagine a 12-passenger van crammed<br \/>\nwith 26 people, careening along the best<br \/>\nsection of highway, parting a sea of helmetless<br \/>\nmotorcyclists with horns blaring. The lack of<br \/>\nrules and their enforcement contributes to over<br \/>\n2.2 million deaths (about the size of vancouver\u2019s<br \/>\npopulation) each year in that country.1 Spin the <\/p>\n<p>O<\/p>\n<p>Canadian appraiser Mike Schulkowsky spent valuable time volunteering in West Africa.<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada36<\/p>\n<p>Investigating Committee<br \/>\nMike Schulkowsky, AACI  \u2013 Chair<br \/>\nStan Jugovic, AACI<br \/>\nJoe Kireta, AACI<br \/>\nRobert Minielly, AACI<br \/>\nLarry Brewer, AACI<br \/>\nDavid Bush, AACI<br \/>\nBob Mason, AACI<br \/>\nTo contact this committee, email:<br \/>\ninvestigating@aicanada.ca<\/p>\n<p>globe 10,000 kms around and find Canadian laws<br \/>\nand law enforcement providing much stronger<br \/>\npublic protection. The death rate in Canada is<br \/>\nlower, somewhat due to those pesky traffic<br \/>\nsafety, health and other laws.  <\/p>\n<p>Appraisals are not a matter of life and death,<br \/>\nbut a bad report may damage your pocketbook,<br \/>\nyour reputation and our profession. Members of<br \/>\nthe Investigating Committee are charged with the<br \/>\nresponsibility to ensure that rules are followed for<br \/>\nthe sake of public protection. Our volunteer time is<br \/>\nused to discern whether reports are in compliance<br \/>\nwith CUSPAP. If reports are found deficient, our<br \/>\nprimary purpose is to educate the member so that<br \/>\nour clients, and those relying indirectly on our<br \/>\nwork, are well protected.<\/p>\n<p>One of the common threads across most<br \/>\ninvestigations is finding little to no evidence<br \/>\nsupporting the appraisal report. The expert<br \/>\nstatus of CRA or AACI confers broad discretion<br \/>\non appraisers that is occasionally over-exercised.<br \/>\nMembers make thick assumptions, thicker<br \/>\nadjustments that take them across thin ice (a<br \/>\nthought crossing my mind when my iceboat<br \/>\nblades sprayed water across ice estimated at 18 <\/p>\n<p>inches deep). Appraisers risk finances and their<br \/>\nreputations if they assume too much.<\/p>\n<p>We continue to encourage members to<br \/>\ninclude more details and solid rationale in every<br \/>\nreport, as well as supporting evidence in their<br \/>\nwork files. At the very least, members must be<br \/>\nreminded to keep a complete work file consistent<br \/>\nwith the \u2018reasonable appraiser test.\u2019<\/p>\n<p>In a 2011 case at the Federal Court of Canada,<br \/>\nthe valuation of cervids was under appeal. The<br \/>\nwords of Justice Russell in that case summarize<br \/>\na common weakness our investigators find in<br \/>\nappraisal reports:  <\/p>\n<p>[76]\u00a0\u201cMr. Holland\u2019s report is strong on assertions,<br \/>\nbut thin on methodology and objective proof. It says<br \/>\nthat Mr. Alsager\u2019s animals are \u2018valued higher because<br \/>\nof their genetics, size, smarts and proven performance<br \/>\nwhich is all proven in their records.\u2019 Unfortunately, Mr.<br \/>\nHolland does not explain what \u2018records\u2019 he is refer-<br \/>\nring to, and he does not produce any such records or<br \/>\nexplain why such records are not produced.\u201d 2<\/p>\n<p>Mr. Holland\u2019s opus reminds us of our<br \/>\nprofessional responsibility to take reasonable<br \/>\nsteps to ensure the information and analyses are<br \/>\nsufficient (CUSPAP 7.16). The use of artistic skills <\/p>\n<p>is encouraged only when performed in harmony<br \/>\nwith research and technical skills.  <\/p>\n<p>End notes<br \/>\n1 United Nations, Department of Economic <\/p>\n<p>and Social Affairs, Population Division (2011).<br \/>\nWorld Population Prospects: The 2010 Revision.<br \/>\nRetrieved at http:\/\/esa.un.org\/unpd\/wpp\/Excel-<br \/>\nData\/mortality.htm<\/p>\n<p>2  Alsager v. Canada (Agriculture and Agri-Food),<br \/>\n2011 FC 1071 (CanLII), para 76  http:\/\/canlii.ca\/<br \/>\nen\/ca\/fct\/doc\/2011\/2011fc1071\/2011fc1071.html<\/p>\n<p>Crowded streets with plenty of mayhem emphasized Mike\u2019s appreciation of the need for rules.<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 37<\/p>\n<p>mailto:investigating@aicanada.ca<br \/>\nhttp:\/\/esa.un.org\/unpd\/wpp\/Excel-Data\/mortality.htm<br \/>\nhttp:\/\/esa.un.org\/unpd\/wpp\/Excel-Data\/mortality.htm<br \/>\nhttp:\/\/canlii.ca\/en\/ca\/fct\/doc\/2011\/2011fc1071\/2011fc1071.html<\/p>\n<p>Moving from ThinkPad to MacBook<br \/>\n\u2013 my black to white experience<\/p>\n<p>By Charles Johnstone, AACI<br \/>\nTechnology<\/p>\n<p>do not know if you have noticed, but I<br \/>\ncertainly have. More and more serious<br \/>\nbusiness types are sporting laptops with a <\/p>\n<p>glowing white apple on the back of the screen.<br \/>\nThe artsy crowd has been using Apples in the<br \/>\nworkplace for years, no surprise there; but can<br \/>\nan Apple do real work? Can it integrate into<br \/>\na workplace surrounded by Windows users<br \/>\nand Microsoft servers? What about business<br \/>\nsoftware and technical support? These<br \/>\nquestions and more were on my mind when I<br \/>\nwas researching the replacement of my 3-year-<br \/>\nold ThinkPad. <\/p>\n<p>I have been using a laptop as my only work<br \/>\ncomputer for at least 15 years. During this<br \/>\nperiod, laptops have become a true alternative<br \/>\nto a desktop. My first work laptop was an NEC<br \/>\nrunning windows 3.11. I quickly learned that,<br \/>\nin this instance, NEC stood for \u2018not enough<br \/>\ncomputer.\u2019 It was fine in a pinch when you were<br \/>\nout of the office, but it certainly did not have the<br \/>\nspeed or capability to be considered a desktop<br \/>\nreplacement. I replaced that laptop with a<br \/>\nThinkPad, and with one small dalliance, I have<br \/>\nbeen using ThinkPads ever since. I remained<br \/>\nloyal because of the dependable hardware.<br \/>\nI travel for work and sometimes bags get<br \/>\ndropped, knocked around and even frozen. Then<br \/>\ncame the vista challenge. I actually gave up on<br \/>\nvista at home and started using Ubuntu Linux.<br \/>\nI simply could not do that at work because of<br \/>\nsoftware computability issues and technical<br \/>\nsupport. Like many others, I struggled with<br \/>\nvista through various service packs and patches.<br \/>\nFinally, after about two years, I was faced with<br \/>\ndoing a clean install of the operating system<br \/>\nand a restoration of all my files and software to<br \/>\nsolve problems. My technical support person<br \/>\ngave me the choice of staying with vista or <\/p>\n<p>I<\/p>\n<p>moving to Windows 7. I made the jump to 7 and<br \/>\nwas impressed; it was everything that vista was<br \/>\nsupposed to be, but never was.  <\/p>\n<p>Approaching three years of age, and even<br \/>\nwith its new stable operating system, my<br \/>\nThinkPad was showing signs that it was time<br \/>\nto be replaced. The easy answer was to simply<br \/>\norder a new ThinkPad notebook. But, I could<br \/>\nnot get the thoughts out of my head of all the<br \/>\npeople that I had met over the past six months<br \/>\nwho were now using MacBook Pros for work \u2013<br \/>\nreal work. They were all unanimous in support<br \/>\nof their decision to make the change \u2013 \u201cthey just<br \/>\nwork\u201d was the common theme. <\/p>\n<p>I am an appraiser and I love to do market<br \/>\nresearch; it is what we do. So, I \u2018Googled\u2019 <\/p>\n<p>MacBook Pro for business and started reading.<br \/>\nNot just Apple pages either, although these<br \/>\nwere extremely helpful, and I would encourage<br \/>\nanyone considering the change to review the<br \/>\nwww.apple.com\/business pages, but pages from<br \/>\nPC review sources and business writers that I<br \/>\ntrusted. These independent sources supported<br \/>\nApple\u2019s claims that a MacBook Pro was not only<br \/>\ncompatible, but also a highly capable business<br \/>\ncomputer. I then spoke with our IT support<br \/>\nproviders and found out they were fully Apple<br \/>\ncertified.  <\/p>\n<p>The next step was a dollars and cents<br \/>\nbusiness case. It is true that MacBooks appear<br \/>\nto have a high sticker price, especially when<br \/>\ncompared with the home and student laptops<br \/>\nthat tend to surround them in the computer<br \/>\nsection. It is also true that MacBooks have good<br \/>\nquality parts and come with useful software<br \/>\nbundled (full versions, not trial versions).<br \/>\nMacBook Pros come in 13.3\u201d, 15\u201d and 17\u201d<br \/>\nscreen sizes. For portability reasons, I prefer<br \/>\nthe smallest form factor that has the features<br \/>\nI need and the 13.3\u201d met my needs. There is<br \/>\nno question that the MacBook Pro display and<br \/>\nfinish is gorgeous. It was much lighter and<br \/>\nthinner than my 3-year-old notebook, however,<br \/>\nit was similar in size and weight to the 14\u201d<br \/>\nThinkPad I used for comparison. What I found<br \/>\nwhen I priced a ThinkPad with similar hardware<br \/>\nto a 13.3\u201d MacBook Pro was less than a $100<br \/>\npremium, or the cost of antivirus software that<br \/>\nI would no longer need. And because a Mac<br \/>\ncan run Windows 7, the worst-case scenario<br \/>\nwas that I would have a slightly more expensive<br \/>\nWindows notebook, so I took the plunge. <\/p>\n<p>So, what did I find and how was my out of<br \/>\nbox experience? First of all, for a Windows user,<br \/>\nimportant things are in different places. The <\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada38<\/p>\n<p>http:\/\/www.apple.com\/business<\/p>\n<p>windows start menu and task bar is no longer at<br \/>\nthe bottom of your screen, but at the top of the<br \/>\nscreen, and is now called an Apple menu. The<br \/>\nApple menu is context sensitive and changes<br \/>\ndepending on what program is in the forefront.<br \/>\nYou will also notice a dock at the bottom of<br \/>\nthe screen with icons for various programs,<br \/>\nfunctions and files. The minimize, maximize and<br \/>\nclose window buttons are now on the left and<br \/>\nnot the right \u2013 this takes a bit of getting used to.<br \/>\nGestures on the track pad are different as well,<br \/>\nfor instance, you push up to scroll down; this will<br \/>\nbe familiar to iPhone and iPad users. Speaking<br \/>\nof gestures and multi-finger swipes, once you<br \/>\nlearn them, they are huge time savers. All of<br \/>\nthese differences are covered in a series of videos<br \/>\ncalled PC to Mac \u2013The Basics. The changes in<br \/>\nlayout took only a day or two to sink in. <\/p>\n<p>I have used dual monitors for years, using<br \/>\nthe notebook monitor and an external monitor.<br \/>\nWhen I connected my external monitor (yes,<br \/>\nyou will need to purchase little dongles \u2013 it is a<br \/>\nMac thing), it just worked. It set up an extended<br \/>\ndesktop without any intervention on my part. <\/p>\n<p>Transferring my files from the ThinkPad to<br \/>\nthe MacBook was no different than it would<br \/>\nhave been if I had just replaced my ThinkPad<br \/>\nwith another. You can either use the migration<br \/>\nassistant or transfer them manually using a USB<br \/>\ndrive or network connection. And contrary to<br \/>\nwhat you may have heard, files are files and they<br \/>\nwork on a Mac as long as you have the correct<br \/>\nprograms. <\/p>\n<p>The network settings for both wired and<br \/>\nwireless were dead simple \u2013 much easier than<br \/>\non a PC. I must admit I had trouble connecting<br \/>\nto the office copier\/printers; this was because I<br \/>\nwas looking for a complicated solution. All I had<br \/>\nto do was open the print and scan application<br \/>\nand click on the printers shown in the install<br \/>\nbox \u2013 yep, that simple; I was so accustomed to <\/p>\n<p>thinking I would need to type in IP addresses and<br \/>\ndownload drivers that I overlooked the obvious.  <\/p>\n<p>To link our offices, we use Microsoft<br \/>\nExchange and SharePoint Servers. The Mac<br \/>\noperating system (OSX) fully integrates with<br \/>\nthese servers. In fact, you can use the included<br \/>\nmail, address book and calendar programs<br \/>\nseamlessly with Exchange. To ensure maximum<br \/>\ncompatibility, I chose to use Microsoft Office<br \/>\n2011 for Mac, which includes Word, Excel,<br \/>\nPowerPoint and Outlook. MS Office pricing for<br \/>\nthe Mac was a little cheaper than for PC. The<br \/>\nlayout and features are similar to MS Office<br \/>\n2010 for PC, but also includes a program called<br \/>\nMicrosoft Document Connection.  Document<br \/>\nConnection is an incredibly simple drop and drag<br \/>\ninterface between your computer, MS Office and<br \/>\nSharePoint. It can also be set up to work with<br \/>\nWindows Live Skydrive. I was surprised to find<br \/>\nthat it is easier to use SharePoint on a Mac than<br \/>\nit is in a Windows environment. <\/p>\n<p>Another welcome surprise was the<br \/>\nintegration of the MacBook with my BlackBerry.<br \/>\nI knew from my research that BlackBerry has a<br \/>\nMac version of its Desktop Manager. This is the<br \/>\nsoftware that you use to back up and transfer<br \/>\nfiles with your BlackBerry. On a PC, it is also the<br \/>\nsoftware that you use to tether your computer,<br \/>\nvia a USB cable, to your BlackBerry for a mobile<br \/>\nInternet connection. The Mac software does not<br \/>\nhave this feature. After a quick \u2018Google\u2019 search,<br \/>\nI found out how easy it is to tether my BB with<br \/>\nmy MacBook and no additional software or<br \/>\ncables are required; Bluetooth does it all. <\/p>\n<p>One of the built-in features of Mac OSX is<br \/>\ncalled time machine. It keeps versions of your<br \/>\nhard drive and files on an hourly and daily basis.<br \/>\nI did not have a fancy Mac compatible external<br \/>\ndrive, just a simple Western Digital USB drive.<br \/>\nAs soon as I plugged in the drive, it asked me if<br \/>\nI wanted to use it for time machine. With time <\/p>\n<p>machine, you can go back in time and recover<br \/>\nand restore individual files or your entire system. <\/p>\n<p>The included iPhoto and iMovie programs<br \/>\nare more than I really need for dealing with<br \/>\ninspection photos and videos. They are simple<br \/>\nand straightforward and work well. At this<br \/>\npoint, I am not sure what I will ever use<br \/>\nGarageBand for \u2013 but who knows, at some<br \/>\npoint, I may want to lay down a few tracks. <\/p>\n<p>As for other programs, the MacBook has<br \/>\nan App Store just like an iPad or an iPhone.<br \/>\nAll you need is a credit card and an Internet<br \/>\nconnection. I was able to find Evernote (a free<br \/>\napp that I use for keeping track of meeting notes<br \/>\nthat syncs wirelessly with my BlackBerry and<br \/>\nmy PlayBook), a free AutoCAD reader, Skype,<br \/>\nDropbox, Firefox and replacements for the other<br \/>\nsoftware that I had been using on my PC. <\/p>\n<p>It has been two months since I made the<br \/>\nswitch and I have not even thought about<br \/>\nloading Windows 7. The MacBook Pro is a great<br \/>\nin the office, but it really shines when you leave<br \/>\nthe office. It is light, durable, small enough to be<br \/>\nused in the economy seats of an airplane, has<br \/>\n6+ hours of battery life, and is easy to connect<br \/>\nwhen you find a Wi-Fi hotspot. Whether it will<br \/>\nprove to be as durable as a ThinkPad, only time<br \/>\nwill tell.   <\/p>\n<p>About the author<br \/>\nCharles Johnstone, AACI is a member and past<br \/>\nchair of the Professional Qualifications and<br \/>\nCompetency Committee. He is also an AIC applied<br \/>\nexperience marker and interviewer. Charles is a<br \/>\nmanaging director of AEC International a property<br \/>\ntax consulting firm head quartered in Toronto.<br \/>\nCharles earned the distinction of \u2018geek\u2019 during the<br \/>\n2 \u00bd years that he lead the BC Assessment Core<br \/>\nTeam that designed and implemented a new<br \/>\nmass appraisal and assessment administration<br \/>\nsystem. <\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 39<\/p>\n<p>UBC Real Estate Division <\/p>\n<p>Professional Development Courses        www.realestate.ubc.ca          <\/p>\n<p> Contact Us<br \/>\n Toll-free:  1.877.775.7733 Email:  cpd@realestate.sauder.ubc.ca<br \/>\n Fax:  604.822.1900 Web:  www.realestate.ubc.ca<\/p>\n<p>the UnIversIty of brItIsh ColUmbIa<\/p>\n<p>Topics offered include:<\/p>\n<p> \u2022 Valuing Green Properties: Residential and Commercial<br \/>\n \u2022 Financial Reporting: Real Property Appraisal and IFRS<br \/>\n \u2022 Requests for Proposals (RFPs) \u2013 Winning Strategies<br \/>\n \u2022 Exposure &#038; Marketing Time: Valuation Impacts<br \/>\n \u2022 Adjustment Support in the Direct Comparison Approach<br \/>\n \u2022 Residential Appraisal Basics  \/ Commercial Appraisal Basics<br \/>\n \u2022 Valuation of Property Impairments and Contamination<br \/>\n \u2022 Speciality Valuation: Agricultural, Multi-Family, Business <\/p>\n<p>Enterprise, Submerged Land, Hotel, Office, Seniors Facilities,<br \/>\nMachinery and Equipment Valuation <\/p>\n<p> \u2022 Creative Critical Thinking<br \/>\n \u2022 Decision Analysis<br \/>\n \u2022 Highest and Best Use Analysis<br \/>\n \u2022 Appraisal Review<br \/>\n \u2022 Lease Analysis<br \/>\n \u2022 Urban Infrastructure<br \/>\n \u2022 Expropriation Valuation<\/p>\n<p>Today\u2019s successful real estate professional is creative, analytical, adaptable, and committed to lifelong<br \/>\nlearning. The Real Estate Division at UBC\u2019s Sauder School of Business offers a series of short online<br \/>\nprofessional development courses aimed at real estate practitioners\u2019 continuing education needs. <\/p>\n<p>All UBC Real Estate Division continuing professional development (CPD) courses are offered through<br \/>\ndistance education in a self-study format or as a live online webinar. Completion of a CPD course will<br \/>\nearn you a UBC award of completion, plus guaranteed credits towards the Appraisal Institute of Canada\u2019s<br \/>\nContinuing Professional Development (AIC CPD) requirements.<\/p>\n<p>To find out more, visit www.realestate.ubc.ca\/cpd<\/p>\n<p>http:\/\/www.realestate.ubc.ca<br \/>\nmailto:cpd@realestate.sauder.ubc.ca<br \/>\nhttp:\/\/www.realestate.ubc.ca<br \/>\nhttp:\/\/www.realestate.ubc.ca\/cpd<\/p>\n<p>H<\/p>\n<p>Learning Advisory<\/p>\n<p>ave you ever looked at your town or city<br \/>\nand wondered why it has developed in<br \/>\nthe way it has?  Developers operate by <\/p>\n<p>profit motive \u2013 they will build whatever is most<br \/>\nprofitable. Market demand depends on what land<br \/>\nis available and what is permitted to be built. Local<br \/>\ngovernments steer the process using a combination<br \/>\nof big-picture plans and highly specific bylaws.  <\/p>\n<p>Lost in the middle of this land development<br \/>\ndynamic \u2013 somewhat obscured, sometimes<br \/>\noverlooked, but always crucial \u2013 are urban<br \/>\ninfrastructure needs. These are the systems and<br \/>\nfacilities necessary for built structures and human<br \/>\nhabitation \u2013 roads, water, sewers, and drainage of<br \/>\nthe traditional \u2018public works,\u2019 plus more contempo-<br \/>\nrary needs for power, natural gas, telephone, and<br \/>\ncable television systems, and perhaps even includ-<br \/>\ning parks, schools, recreation facilities, libraries,<br \/>\nhospitals, ambulances, police cars, and fire trucks.<br \/>\nInfrastructure covers all of the modern require-<br \/>\nments and conveniences of urban life! <\/p>\n<p>If you want to know more about the systems<br \/>\nthat make cities work, then the CPD 119 &#038; 120 Urban<br \/>\nInfrastructure courses might be for you. These courses<br \/>\nhighlight the engineering that underlies daily urban<br \/>\nlife, answering questions such as:<br \/>\n\u2022\t How\tare\tour\tmodern\troadways\tdefined\tby\tthe\t<\/p>\n<p>width of Roman chariots?<br \/>\n\u2022\t Why\tare\talleys\tno\tlonger\tdemanded\tin\tmodern\t<\/p>\n<p>subdivisions?<br \/>\n\u2022\t Why\tare\tstreet\tlamps\tset\tup\tthe\tway\tthey\tare\t<\/p>\n<p>and who owns them?<br \/>\n\u2022\t What\tis\tthe\treason\tfor\tthose\tbig\twater\ttowers\t<\/p>\n<p>and why do some towns have them and<br \/>\nothers not? <\/p>\n<p>\u2022\t If\tsewer\tpipes\trequire\tdownhill\tflow,\thow\tdoes<br \/>\nthis work in flat areas? <\/p>\n<p>We begin with early mankind\u2019s nomadic<br \/>\nexistence, slowly evolving into social gatherings<br \/>\nand with it a need for water sources and dealing<br \/>\nwith the polluting by-products of our communal<br \/>\nlives. The first recorded city was planned 4,600<br \/>\nyears ago, housing up to 80,000 people with<br \/>\nwell water supply, covered drainage\/sanitation<br \/>\nsystem, and a grid street network. The Romans<br \/>\nadvanced urban infrastructure with their aque-<br \/>\nduct systems and road construction technology.<br \/>\nChina built its Great Wall in the 3rd century BC,<br \/>\nalong with bamboo suspension bridges and<br \/>\ncanals for transportation and flood control. The<br \/>\nadvent of gasification, electrical power, and<br \/>\ntelephone in the mid 1800s pushed us towards<br \/>\nthe modern city we know today.  <\/p>\n<p>With an understanding of why the provision<br \/>\nof infrastructure is necessary and where it enters<br \/>\ninto the context of land development, real estate<br \/>\nprofessionals are better equipped to deal with<br \/>\nboth local governments and market participants.<br \/>\nIn particular, in situations where infrastructure<br \/>\nrequirements become a \u2018sticking point\u2019 for<br \/>\ndevelopment, the reader will more clearly<br \/>\nunderstand the underlying motivations of the<br \/>\nparties involved and perhaps more readily pursue<br \/>\nalternatives towards resolution and an ultimately<br \/>\nsuccessful project.  <\/p>\n<p>Brief course outlines are as follows:<\/p>\n<p>CPD 119: Urban Infrastructure Policies<br \/>\nFocuses on planning and policy considerations<br \/>\nunderlying land development. Explores federal, <\/p>\n<p>provincial, and regional controls and the role of<br \/>\npublic participation in shaping subdivision and<br \/>\nservicing policies. The materials also delve into<br \/>\nthe financing considerations of urban infrastruc-<br \/>\nture \u2013 who pays for it and how much it costs.  <\/p>\n<p>CPD 120:<br \/>\nUrban Infrastructure Applications<br \/>\nBuilds on CPD 119 in detailing the physical<br \/>\ninfrastructure components necessary for real<br \/>\nproperty development.<br \/>\n\u2022\t Road\tnetworks,\tincluding\thistory,\timportance\t<\/p>\n<p>in modern land development schemes, and<br \/>\ninstallation standards. <\/p>\n<p>\u2022\t Water\tand\tsanitary\tsewer\tneeds.<br \/>\n\u2022\t Typical\tservicing\trequirements\twith\ta\t<\/p>\n<p>discussion of drainage, street lighting, and<br \/>\nother systems.<\/p>\n<p>Keep in mind that these courses intend to offer<br \/>\na fairly quick and light overview of a highly<br \/>\ncomplex topic area. The content could be<br \/>\ndescribed as broad rather than deep, meaning<br \/>\nthe courses comprehensively cover the topic<br \/>\nareas, but nowhere near the level required for<br \/>\nqualified civil or mechanical engineers. At best,<br \/>\nthese courses offer a primer, with a goal that real<br \/>\nestate professionals will be more knowledgeable<br \/>\nabout infrastructure needs and better able to<br \/>\nspeak about these needs intelligently and with<br \/>\nconfidence in practical situations. Similar to that<br \/>\nold movie, \u201cEverything you always wanted to<br \/>\nknow about infrastructure (but were afraid to<br \/>\nask)\u201d \u2013 if you need to know more about what<br \/>\ngoes on beneath and around real estate develop-<br \/>\nment, now is your chance to find out.  <\/p>\n<p>Spotlight on Continuing Professional Development<\/p>\n<p>FEED YOUR FUTURE<br \/>\nwith CPD FRIDAYS<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 41<\/p>\n<p>Learning Advisory<br \/>\nBy Cliff Smirl, AACI, Chair, Learning Advisory Committee<\/p>\n<p>Introducing the improved<br \/>\nBUSI 398 Guided Case Study course<\/p>\n<p>istory: Education + Experience =<br \/>\nProfessional Success<\/p>\n<p>The Appraisal Institute of Canada<br \/>\n(AIC) model for preparing Candidates <\/p>\n<p>was established decades ago. While the courses<br \/>\nhave evolved over time, their roots remain<br \/>\nunchanged \u2013 a focus on education and experience<br \/>\nas two fundamental, inseparable determinants of<br \/>\nprofessional success.<\/p>\n<p>The AIC\/UBC partnership, now 14 years old,<br \/>\nenhanced and strengthened this vision. AIC is<br \/>\nthe architect of its accreditation processes, UBC<br \/>\nmakes these visions into actions. Together, AIC<br \/>\nand UBC have developed an education program<br \/>\nthat is second to none. Furthermore, the AIC\/UBC<br \/>\neducation collaboration has advanced into aspects<br \/>\nof AIC\u2019s experience requirement, including the<br \/>\nApplied Experience examination and Guided Case<br \/>\nStudy courses.<\/p>\n<p>The Guided Case Study concept<br \/>\nThe Guided Case Study courses were introduced<br \/>\nroughly 10 years ago, replacing AIC\u2019s former<br \/>\ndemonstration reports. The guided case studies<br \/>\nretained the same basic outcomes as the demo<br \/>\nreports: simply put, the most comprehensively<br \/>\nresearched appraisal report a Candidate will likely<br \/>\nprepare in his or her career.  <\/p>\n<p>What changed in the Guided Case Study<br \/>\ncourses was the process in completing this report.<br \/>\nThe scheduled format, the active and ongoing<br \/>\ntutorial guidance, and the opportunities for interim<br \/>\nfeedback all greatly improved the success rate.<br \/>\nThe guided case studies transformed a formidable<br \/>\ndesignation obstacle into a positive learning<br \/>\nexperience, setting the stage for career success for<br \/>\nnewly designated members.<\/p>\n<p>The need for change:<br \/>\nevolving from AIC 399 to BUSI 398<br \/>\nThe AIC 399 Single-Family Residential Guided<br \/>\nCase Study course has overall been successful in<br \/>\nachieving these stated goals. However, consider-<br \/>\ning the current nature of our industry and the<br \/>\nneed for continuous improvement, the Learning<br \/>\nAdvisory Committee (LAC) and UBC have taken the<br \/>\nopportunity to revisit this course.  <\/p>\n<p>The key change is moving the non-credit AIC<br \/>\n399 course to a format that warrants university<br \/>\ncredit. This helps Candidates who need to complete<br \/>\na degree for their AIC designation. At the same<br \/>\ntime, strengthening this course presents further<br \/>\nopportunities for positive change.<\/p>\n<p>\u2018Professionalizing\u2019 the CRA: it is an unfortunate<br \/>\nreality that CRAs are too often negatively (and I<br \/>\nwould argue incorrectly) described as \u2018form fillers.\u2019<br \/>\nThis prejudice undermines the perception of the<br \/>\nCRA as a truly professional valuation designation.<br \/>\nAppraisal forms are tools to structure complex<br \/>\ninformation into an easily digestible format for cli-<br \/>\nents \u2013 but, done correctly, they are NOT a shortcut<br \/>\nfor appraisal due diligence. If done correctly, there<br \/>\nis depth and rigour underlying this highly summa-<br \/>\nrized format. The new BUSI 398 course moves away<br \/>\nfrom this form reporting style, instead requiring a<br \/>\nfull narrative report, similar to the commercial and<br \/>\nagriculture BUSI 499 and BUSI 497 courses. This<br \/>\nimprovement will highlight CRAs\u2019 capabilities as<br \/>\nequivalent professionals \u2013 and even if their practice<br \/>\ndoes focus on form reports, their demonstrated<br \/>\nsuccess in completing this in-depth narrative will<br \/>\nserve all members well in their careers.<\/p>\n<p>Increased focus on writing quality: LAC is<br \/>\nincreasingly hearing complaints from clients and<br \/>\nappraisers alike about deteriorating writing quality <\/p>\n<p>H from new members \u2013 both CRAs and AACIs. Although this may be a reflection of a larger societal trend, it is inappropriate and unacceptable. valuation profession-als must be able to effectively communicate their work.<br \/>\nAll three Guided Case Study courses will introduce an<br \/>\nenhanced writing assignment, where Candidates must<br \/>\nshow an ability to write to a reasonable level before<br \/>\nthey are allowed to proceed with the rest of the course.<br \/>\nWe do not necessarily expect every Candidate to be<br \/>\na spectacular writer, but successful completion of the<br \/>\nGuided Case Study must reflect the quality of work<br \/>\nexpected in practice as a designated member.<\/p>\n<p>To reiterate, the major change in moving to BUSI<br \/>\n398 will be expanding the Single-Family Residential<br \/>\nGuided Case Study from its current incarnation as an<br \/>\nexpanded form report to a narrative report format.<br \/>\nThis improved format will allow UBC to grant uni-<br \/>\nversity credit for BUSI 398 and will provide for an<br \/>\nenhanced writing component, without having to add<br \/>\nan additional university course to the designation<br \/>\nrequirements. Overall, this is a very positive and excit-<br \/>\ning change that will have a dramatic positive impact<br \/>\non our current Candidates and future CRA designated<br \/>\nmembers. <\/p>\n<p>IMPORTANT NOTICE<br \/>\nThe last opportunity for students to register in AIC 399 will be in the Winter Term 1, 2012 (September &#8211; December, 2012). AIC 399 will not be offered beyond this<br \/>\nsemester. Students wishing to satisfy the AIC 399 Single-Family Guided Case Study requirement beyond September 2012 will be required to enroll in BUSI 398.<\/p>\n<p>Learning Advisory Committee<br \/>\nClifford Smirl, AACI \u2013 Chair<br \/>\nPeter MacLellan, AACI<br \/>\nErica Giesbrecht, AACI<br \/>\nGlen Fletcher, CRA<br \/>\nJohn Bridal, UBC<br \/>\nAndre Gravelle, UBC<br \/>\nSigne Holstein, ED, AIC \u2013 ON<br \/>\nThomas Fox, AACI \u2013 Board Liaison<br \/>\nTo contact this committee, email:<br \/>\nlac@aicanada.ca<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada42<\/p>\n<p>mailto:lac@aicanada.ca<\/p>\n<p>Designations\/Candidates\/Students<\/p>\n<p>The Appraisal Institute of Canada (AIC), together with the provincial associations and the provincial bodies affiliated with the AIC, commend the following<br \/>\nmembers who completed the rigorous requirements for accreditation as a designated member of the AIC during the period October 15, 2011 to January 27, 2012:<br \/>\nL\u2019Institut canadien des \u00e9valuateurs (ICE), en collaboration avec les associations provinciales et les organismes provinciaux affili\u00e9s \u00e0 l\u2019ICE, f\u00e9licitent les membres<br \/>\nsuivants qui ont compl\u00e9t\u00e9 le programme rigoureux d\u2019accr\u00e9ditation \u00e0 titre de membre d\u00e9sign\u00e9 de l\u2019ICE durant la p\u00e9riode du 15 octobre, 2011 au 27 janvier, 2012:<\/p>\n<p>AIC designations granted \/ D\u00e9signations obtenues de l\u2019ICE<\/p>\n<p>Candidates \/ Stagiaires<br \/>\nAIC welcomed the following new Candidate members during the period October 15, 2011 to January 27, 2012:<br \/>\nL\u2019ICE souhaite la bienvenue aux personnes suivantes qui ont joint les rangs des membres stagiaires durant la p\u00e9riode du 15 octobre, 2011 au 27 janvier, 2012:<\/p>\n<p>ALBERTA<br \/>\nSarah E. Archibald<br \/>\nvinicio vladimir<br \/>\n   Bazzaglia Cano<br \/>\nCameron  Brinkhurst<br \/>\nMandy  Day<br \/>\nChris  Hodgson<br \/>\nAlison  Klippenstein<br \/>\nAdam  Payn<br \/>\nKomal  Rhoda<br \/>\nJordan  valastin<br \/>\nGang  Wang <\/p>\n<p>BRITISH COLUMBIA<br \/>\nJeffrey  Ashton<br \/>\nUmesh  Chand<br \/>\nBarinder  Dhillon<br \/>\nJesse  East<br \/>\nLouis  Harvey<br \/>\nHayley  Hejjas<br \/>\nDianne  Mclauchlan<br \/>\nvincent  O\u2019Dwyer<br \/>\nLauralee Claire Oldham<br \/>\nRicky Kai-Chung To<br \/>\nYanyan  Yang  <\/p>\n<p>MANITOBA<br \/>\nvalene  Bertrand<br \/>\nKevin D. Brite<br \/>\nPreston  Hartwig<br \/>\nStephen W. Needham<br \/>\nLindsey D. Ross<br \/>\nMichael J. Taylor  <\/p>\n<p>NEWFOUNDLAND &#038;<br \/>\nLABRADOR<br \/>\nTyler A. Bennett   <\/p>\n<p>ONTARIO<br \/>\nDennis  Baxter<br \/>\nRichard M. Bonk<br \/>\nMichael  Burton<br \/>\nGrant  Chernenkoff<br \/>\nShawna  Corley<br \/>\nShillah  Enayat<br \/>\nNeil  Faddis<br \/>\nDylan  Ferguson<br \/>\nAlex  Fraser<br \/>\nChristopher  Fusco<br \/>\nAndre  Jodoin<br \/>\nHamid  Katani  <\/p>\n<p>Students \/ \u00c9tudiants<br \/>\nThis category of membership serves as the first step on the path to designation for those completing their requirements for Candidate membership.<br \/>\nStudents considering the appraisal profession as a career option are also welcomed to this category of membership.<\/p>\n<p>Cette cat\u00e9gorie de membre  constitue la premi\u00e8re \u00e9tape sur la voie de la d\u00e9signation pour ceux qui s\u2019affairent \u00e0 compl\u00e9ter les exigences de la cat\u00e9gorie de membre stagiaire.<br \/>\nLes \u00e9tudiants qui contemplent une carri\u00e8re comme \u00e9valuateur professionnel sont bienvenus \u00e0 joindre cette cat\u00e9gorie de membre.<\/p>\n<p>Jonathan  Kowalski<br \/>\nJordana  Lazar<br \/>\nMervin  McKenzie<br \/>\nMichael  Mckinney<br \/>\nFranco  Mezzatesta<br \/>\nGiancarlo  Monteleone<br \/>\nMatthieu  Pinard<br \/>\nEmily  Prebble<br \/>\nGino  Proietto<br \/>\nRobert Samuel Purdy<br \/>\nSamantha  Rueck<br \/>\nCandace  Scott<br \/>\nAnita  Shinde  <\/p>\n<p>Accredited Appraiser  Canadian Institute<br \/>\nWe welcome and congratulate these individuals as fully accredited members of the<br \/>\nInstitute through the granting of their AACI designation.<br \/>\nAccueillons et f\u00e9licitons comme membres pleinement accr\u00e9dit\u00e9s de l\u2019Institut et leur<br \/>\naccordons avec fiert\u00e9 la d\u00e9signation AACI.<\/p>\n<p>ALBERTA<br \/>\nInderjot S. Dhoot<br \/>\nTrevor  Downing<br \/>\nGlenn Marr Foo<br \/>\nJaroslaw (Jerry)  Iwanus<br \/>\nPawel  Martyniak<br \/>\nAaron Scott Nelson<br \/>\nKyle T. Sande<br \/>\nBrad  Slomp  <\/p>\n<p>BRITISH COLUMBIA<br \/>\nMichael  Hupfau  <\/p>\n<p>AACI<\/p>\n<p>Adam  Palmer<br \/>\nBonnie A. Ruscheinski<br \/>\nCynthia  Wright  <\/p>\n<p>NEW BRUNSWICk<br \/>\nDenis  Guay  <\/p>\n<p>NOVA SCOTIA<br \/>\nCarla D. Thistle  <\/p>\n<p>ONTARIO<br \/>\nKelly  Dyke  <\/p>\n<p>Thomas G. Lee<br \/>\nCharles  Mok<br \/>\nRyan P. Murphy<br \/>\nDaniel J. Shields<br \/>\nAlastair G. Wishart  <\/p>\n<p>QUEBEC<br \/>\nErica M. Giesbrecht  <\/p>\n<p>SASkATCHEWAN<br \/>\nRichard P. Marleau  <\/p>\n<p>CRA<\/p>\n<p>ALBERTA<br \/>\nM. Brad  Myers  <\/p>\n<p>BRITISH COLUMBIA<br \/>\nJason Richard Wagenaar<br \/>\nGary A. Bendickson<br \/>\nGreg M. Colpitts<br \/>\nDavid  Crawford<br \/>\nScott J. Hansen<br \/>\nLeslie F. Skelton  <\/p>\n<p>Canadian Residential Appraiser<br \/>\nThese members are congratulated on the successful completion of the CRA<br \/>\ndesignation requirements.<br \/>\nNous f\u00e9licitons ces membres pour avoir compl\u00e9t\u00e9 avec succ\u00e8s le programme menant \u00e0 la<br \/>\nd\u00e9signation CRA.<\/p>\n<p>NOVA SCOTIA<br \/>\nBrian  AuCoin  <\/p>\n<p>ONTARIO<br \/>\nShaikh  Basit<br \/>\nGerry v. Blake<br \/>\nJill M. Callaghan<br \/>\nJudy F. Cardinal<br \/>\nOwen B. Chinnery<br \/>\nDipankar  Datta<br \/>\nSandy A. Greco<br \/>\nvonny  Gunawan  <\/p>\n<p>Rebecca Lee Herzberg<br \/>\nRobert M. Holmes<br \/>\nArik  Kramrish<br \/>\nBrent Paul Moreau<br \/>\nReynold E. Retz<br \/>\nDerek P. Rueck<br \/>\nSiu Yeung (Jerome) Tang<br \/>\nChristine Diane<br \/>\nThompson<br \/>\nSunny C. Tsui  <\/p>\n<p>Amy  Singh<br \/>\nJennifer L. Stewart<br \/>\nJason  Wharram  <\/p>\n<p>QUEBEC<br \/>\nOscar  Castaneda<br \/>\nSergey  Kiryukhin  <\/p>\n<p>SASkATCHEWAN<br \/>\nHaleigh  Clements<br \/>\nErin  Kendel<br \/>\nKelly  Machart<br \/>\nShelley  Rankin<br \/>\nDella  Schmidt  <\/p>\n<p>ALBERTA<br \/>\nManbir  Bhogal<br \/>\nElizabeth Mary Derby  <\/p>\n<p>BRITISH COLUMBIA<br \/>\nGiancarlo  Galasso<br \/>\nSean  Magee-Teitelbaum<br \/>\nNicole T. Rankel<br \/>\nJarrad H. Wiens  <\/p>\n<p>MANITOBA<br \/>\nKristopher S. Doerksen<br \/>\nMelvin K. Hodges<br \/>\nPatricia  Rutledge  <\/p>\n<p>NOVA SCOTIA<br \/>\nKenneth K. Kelly<br \/>\nGeoff  Coderre<br \/>\nJosh  Fader  <\/p>\n<p>ONTARIO<br \/>\nGillian R.L. Jones   <\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 43<\/p>\n<p>MANITOBA MEMBERS<br \/>\nSUPPORTINg HABITAT<br \/>\nFOR HUMANITY<\/p>\n<p>Manitoba has traditionally taken the lead in charitable giving in<br \/>\nCanada, and as a profession, the Manitoba Association has adopted<br \/>\nthis same benchmark for the profession\u2019s charity of choice, Habitat<br \/>\nfor Humanity.  In support of Habitat for Humanity, two fun fund-<br \/>\nraising activities were held in 2011, including the joint Winnipeg<br \/>\nReal Estate Board\/Appraisal Institute of Canada Golf Tournament in<br \/>\nAugust and the annual Holiday Luncheon at the end of November.  <\/p>\n<p>The summer event included a 14th Hole putting contest awarding<br \/>\na prize of a $250 gift card from BestBuy. It was a perfect opportunity<br \/>\nfor Jason Schellenberg, AACI, and new Executive Director Pamela<br \/>\nWylie to meet and greet the players as they played through.  <\/p>\n<p>For the Holiday Luncheon, the president\u2019s challenge to his Board<br \/>\nmembers to sell the most raffle tickets became the main social event<br \/>\nof the day, with Deana Halladay, CRA; Laura Kemp, CRA; and Darryl<br \/>\nPlatt, AACI, all winning top honors for their efforts. Those who have<br \/>\nexperienced a prairie social know only too well how ticket sales are<br \/>\ndone in Manitoba!  <\/p>\n<p>From these two events, over $1,000 was raised for Habitat for<br \/>\nHumanity. According to Gordon Daman, AACI, AIC \u2013 Manitoba<br \/>\nPresident, \u201cOur choice to partner with Habitat for Humanity is truly a<br \/>\nprivilege for AIC \u2013 Manitoba.  With our common interest in residen-<br \/>\ntial housing, the opportunity for our members to assist the selfless<br \/>\nwork of Habitat volunteers is not only a natural fit for our Association<br \/>\nbut one that helps build a stronger community.\u201d  <\/p>\n<p>News<\/p>\n<p>PgCV gRADS<br \/>\nSince 2003, the Appraisal Institute of Canada (AIC), with its education<br \/>\npartner, the Real Estate Division, Sauder School of Business, University<br \/>\nof British Columbia, has offered the UBC Post-Graduate Certificate in<br \/>\nReal Property valuation (PGCv) leading to AIC\u2019s AACI designation.<\/p>\n<p>This program presents a unique opportunity for graduates who<br \/>\nhold a business degree, or a degree with a business focus from a<br \/>\nCanadian university to earn a prestigious post-graduate certificate in<br \/>\nreal property valuation, while fulfilling the educational requirements<br \/>\nfor designation by AIC.<\/p>\n<p>For more information on admission and requirements for the UBC\/<br \/>\nAIC post-graduate certificate in Real Property valuation, visit AIC\u2019s<br \/>\nwebsite at http:\/\/www.aicanada.ca\/cmsPage.aspx?id=434 . This year,<br \/>\nAIC congratulates 31 graduates on their achievements:<\/p>\n<p>Gorka E. Zabala \u2013 Candidate<br \/>\nDarren A. Melanson \u2013 Candidate<br \/>\nHadley L. Duncan \u2013 Candidate<br \/>\nChiung-YU Amy Huang \u2013 Candidate<br \/>\nPrakash venkat \u2013 Candidate<br \/>\nMike McIntosh \u2013 Candidate<br \/>\nDaniel Leger \u2013 Candidate<br \/>\nCharlez Parrott \u2013 Candidate<br \/>\nLaura Livenspire \u2013 Candidate<br \/>\nMs. Jenny Lo \u2013 Candidate<br \/>\nYan Yan Yang \u2013 Candidate<br \/>\nMohammad Mohsen (Mason) Amini \u2013 Candidate<br \/>\nKim Passmore \u2013 Candidate<br \/>\nScott Humphreys \u2013 Candidate<br \/>\nMark W. Poechman \u2013 Candidate<br \/>\nCorey Colville \u2013 Candidate<br \/>\nJim Davis \u2013 Candidate<br \/>\nRobert  Irwin \u2013 Candidate<br \/>\nYu Wang \u2013 Candidate<br \/>\nRajan Singh Dhanowa \u2013 Candidate<br \/>\nKeith  Leung \u2013 Candidate<br \/>\nMatt van Huizen \u2013 Candidate<br \/>\nAllan Koebel \u2013 Candidate<br \/>\nDemetri Iliopoulos \u2013 Candidate<br \/>\nMark Wong \u2013 Candidate<br \/>\nTyler MacDonald \u2013 Candidate<br \/>\nStephen Koo \u2013 Candidate<br \/>\nJason Henry \u2013 Candidate<br \/>\nFrancis Yee \u2013 Candidate<br \/>\nJeremy P. Wasmuth \u2013 Candidate<br \/>\nSharika J. E. Tucci \u2013 Candidate<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada44<\/p>\n<p>http:\/\/www.aicanada.ca\/cmsPage.aspx?id=434<\/p>\n<p>News<\/p>\n<p>JACK WARREN<br \/>\nSCHOLARSHIP RECIPIENTS <\/p>\n<p>The Jack Warren Educational Trust Committee is pleased to<br \/>\nannounce the recipients of the 2011 scholarships.<\/p>\n<p>Congratulations go to Daniel Dwyre of Toronto, Ontario;<br \/>\nLaurel Fadeef of Stavely, Alberta; and Allan koebel of Kelowna,<br \/>\nBC, this year\u2019s recipients of the Jack Warren Education Trust<br \/>\nScholarship.<\/p>\n<p>The Annual Scholar-<br \/>\nship is available to<br \/>\nindividuals from<br \/>\nacross Canada pur-<br \/>\nsuing careers in real<br \/>\nestate appraisal.<br \/>\nFor more information<br \/>\nor to obtain an official <\/p>\n<p>application form, please contact the British Columbia Association<br \/>\nof the Appraisal Institute of Canada office, #845 \u2013 1200 West 73rd<br \/>\nAvenue, vancouver, BC (604) 266-8287, or visit the BC Association<br \/>\nAppraisal Institute of Canada website www.appraisal.bc.ca, click on<br \/>\nAwards and scroll down to the Jack Warren Educational Trust.<\/p>\n<p>IN MEMORIAM CRITICAL DATES<br \/>\nDecember 31, 2012 \u2013 Final date for completion of 60 credits for<br \/>\ncurrent five-year CPD cycle. <\/p>\n<p>If you require CPD credits, attend the Annual Conference in Ottawa<br \/>\nJune 6-9 to obtain a minimum of 15 CPD credits.<\/p>\n<p>The following members of the Appraisal<br \/>\nInstitute of Canada have passed away.<br \/>\nOn behalf of everyone connected with<br \/>\nthe Institute and the profession, we<br \/>\nextend our sincerest sympathies to their<br \/>\nfamilies, friends and associates.<br \/>\nLes membres suivant de l\u2019Institut<br \/>\ncanadien des \u00e9valuateurs sont d\u00e9c\u00e9d\u00e9s.<br \/>\nAu nom de tous ceux qui oeuvrent de<br \/>\npr\u00e8s ou de loin au sein de l\u2019Institut et de<br \/>\nla profession, nous exprimons nos plus<br \/>\nsinc\u00e8res condol\u00e9ances \u00e0 les familles, amis<br \/>\net associ\u00e9s.<br \/>\nGrant Edwardh AACI, Toronto, ON<br \/>\nTony Grabka, CRA, Regina, SK<br \/>\nkaren Reilly, AACI, Burnaby, BC<\/p>\n<p>SAVE THE DATE!<br \/>\nANNUAL CONFERENCE OF THE  <\/p>\n<p>APPRAISAL INSTITUTE OF CANADA<\/p>\n<p>OTTAWA, ONTARIO, FAIRMONT CHATEAU LAURIER,<br \/>\nJUNE 6-9, 2012<\/p>\n<p>APPRAISAL INSTITUTE<br \/>\nCOMINgS AND gOINgS<br \/>\n\u00a0<br \/>\nThe Appraisal Institute of Canada (AIC) welcomes Scott<br \/>\nPatterson as the new Director \u2013 Marketing and Communications.<br \/>\nScott joined the Institute in February.\u00a0The former Chief, Marketing<br \/>\nand Communications at the National Gallery of Canada, Scott<br \/>\nis a bilingual marketing and communications professional with<br \/>\nexperience in both the private and public sector.<\/p>\n<p>We also welcome Nathalie Roy-Patenaude, AACI, to the<br \/>\nposition of Director \u2013 Professional Practice.\u00a0Nathalie began her career<br \/>\nworking as a fee appraiser, and comes to AIC after 12 years with<br \/>\nCMHC. At CMHC, she worked as an institutional appraiser in mort-<br \/>\ngage insurance, assisted housing and strategic planning.\u00a0<\/p>\n<p>Both Scott and Nathalie\u00a0 bring a wealth of experience, skill and<br \/>\ntremendous enthusiasm to our organization and they look forward<br \/>\nto\u00a0working with the rest of the AIC team to improve the range and<br \/>\nquality of services we provide to members.<\/p>\n<p>\u00a0After six years with the Institute, Peter Wilson, AIC\u2019s<br \/>\nInformation Systems Officer, has departed the Institute to pursue<br \/>\nstudies in the Master of Library and Information Science Program at<br \/>\nthe University of Western Ontario.\u00a0We thank Peter for his contribu-<br \/>\ntions to the Institute and wish him well in his future endeavours.<\/p>\n<p>click heRe to return to table of contents Canadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada 45<\/p>\n<p>http:\/\/www.appraisal.bc.ca<\/p>\n<p>Calendar of Events<\/p>\n<p>ON 2012 Annual Conference<br \/>\nApril 20 &#038; 21  Toronto<br \/>\n-BUSI Courses<br \/>\nJune 25- 29   Toronto<br \/>\n-BUSI 112 : Canadian Real Estate Property Law and Real Estate Ethics<br \/>\n-BUSI 331: Real Estate Investment Analysis and<br \/>\n  Advanced Income Appraisal<br \/>\n-BUSI 344: Statistical and Computer Applications in valuation<br \/>\n-BUSI 400: Residential Property Analysis<br \/>\n-BUSI 460: Critical Analysis and Forecasting in Real Estate<br \/>\nTo register or for information on these and other courses please visit<br \/>\nwww.aicanada.ca under Provincial Site Click Ontario \u2013 Events,<br \/>\nor contact Lorraine Azzopardi at<br \/>\nlorraine@oaaic.on.ca (416) 695-9333 Ext 222<\/p>\n<p>QC Professional Practice Seminars<br \/>\nInstructor \u2013 Laurent Brosseau<br \/>\nApril 20 &#038; 21 (English) Montreal<br \/>\nApril 27 &#038; 28 (French) Quebec<br \/>\nMay 11 &#038; 12 (French) Montr\u00e9al<br \/>\nFor information contact Ginette St-Jean at aqice@qc.aira.com<br \/>\nor (450) 454-0377 or 1-877-454-0377 or check<br \/>\nhttp:\/\/quebec.aicanada.ca<\/p>\n<p>NB Annual General Meeting<br \/>\nApril 12 Saint John<br \/>\nProfessional Practice Seminar<br \/>\nApril 13 &#038; 14 Saint John<br \/>\nFor information please contact Jennifer Nemeth-MacArthur at<br \/>\nnbarea@nb.aibn.com or check http:\/\/nsreaa.ca\/<\/p>\n<p>NS For information contact Davida Mackay at<br \/>\nnsreaa@nsappraisal.ns.ca or (902) 422-4077 or check<br \/>\n www.nsappraisal.ns.ca\/<\/p>\n<p>PEI PEI Annual General Meeting<br \/>\nApril 11                                                Rodd Charlottetown Hotel<br \/>\nFor information contact Suzanne Pater at peiaic@xplornet.com<br \/>\nor (902) 368-3355 or check http:\/\/pe.aicanada.ca<\/p>\n<p>NL For information contact Susan Chipman at naaic@nf.aibn.com or<br \/>\n(709) 753-7644 or check http:\/\/newfoundland.aicanada.ca<\/p>\n<p>AIC 2012 Annual AIC Conference<br \/>\nShape of Things to Come \u2013 Strategies for Success<br \/>\nJune 6-9<br \/>\nFairmont Chateau Laurier, Ottawa, Ontario<\/p>\n<p>BC Professional Practice Seminars<br \/>\nApril 20 &#038; 21\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Lower Mainland<br \/>\nMay 29 &#038; 30\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Fraser valley<br \/>\nJune 1 &#038; 2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lower Mainland<br \/>\nFor information contact info@appraisal.bc.ca<br \/>\nor (604) 284-5515, or check www.appraisal.bc.ca<\/p>\n<p>AB Professional Practice Seminars<br \/>\nApril 20 &#038; 21\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0  Calgary<br \/>\nApril 27 &#038; 28\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Edmonton<br \/>\n2012 Professional Development Conference<br \/>\nReal Property and Investment in Alberta \u2013 A Look Ahead<br \/>\nMarch 2 &#038; 3<br \/>\nBlackfoot Inn, Calgary<br \/>\nFor registration or information, go to the Events section of<br \/>\nhttp:\/\/ab.aicanada.ca, or email aic.alberta@shawlink.ca<br \/>\nor call (403) 207-7892<br \/>\nOnline registration and payment is available<br \/>\nthrough the website for all three events.<\/p>\n<p>Sk Professional Practice Seminar<br \/>\nMarch 16 &#038; 17                   Saskatoon<br \/>\nInstructor \u2013 Allan Beatty<br \/>\nProfessional Development Conference and AGM<br \/>\nMarch 29 &#038; 30<br \/>\nWest Harvest Inn, 4025 Albert Street, Regina<br \/>\nFor information contact Marilyn Steranka at skaic@sasktel.net<br \/>\nor (306) 352-4195 or check http:\/\/saskatchewan.aicanada.ca<\/p>\n<p>MB For information contact Pamela Wylie at mbaic@mts.net<br \/>\nor (204) 771-2982 or check http:\/\/manitoba.aicanada.ca<\/p>\n<p>ON Professional Practice Seminars<br \/>\nMarch 30 &#038; 31 Sudbury<br \/>\nApril 20 &#038; 21 Toronto<br \/>\nApril 25 &#038; 26 Guelph<br \/>\nApril 27 &#038; 28 Toronto<br \/>\nMay 4 &#038; 5 London<br \/>\nMay 10 &#038; 11 Kingston<br \/>\nMay 25 &#038; 26 Toronto<br \/>\nJune 1 &#038; 2 Hamilton<br \/>\nJune 15 &#038; 16 Toronto<\/p>\n<p>*If you are viewing an electronic version of this issue on the AIC web site, please click on these listings for active links to the advertisers\u2019 web sites.<\/p>\n<p>Advertiser Information Centre<\/p>\n<p>Please  <\/p>\n<p>support<br \/>\nour  <\/p>\n<p>advertisers<\/p>\n<p>Company    Page    Phone Number  Website<br \/>\nACI 2,3 800-234-8727 www.appraiserschoice.com<br \/>\nAltus Group 47 416-221-1200 www.altusgroup.com<br \/>\nAtlantic Realty Advisors 26  www.ara.ca<br \/>\nBradford Technologies 4 800-622-8727 www.bradfordsoftware.com<br \/>\nCanadian Resource valuation Group 23 780-424-8856 www.crvg.com<br \/>\nFarm Credit Canada 30 306-780-8100 www.fcc-fac.ca<br \/>\nLandcor Data Corporation 48 604-694-7610 www.mylandcor.com<br \/>\nMeyers Norris Penny 21 403-444-0150 www.mnp.ca<br \/>\nNotarius 25 800-567-6703 www.notarius.com<br \/>\nSauder School of Business 40 877-775-7733 www.realestate.ubc.ca<\/p>\n<p>www.aicanada.ca<br \/>\nvISIT US AT:<\/p>\n<p>click heRe to return to table of contentsCanadian Property Valuation Volume 56 | Book 1 | 2012 \u00c9valuation Immobili\u00e8re au Canada46<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"3iHclpijIU\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=1LnuP5EDM2#?secret=3iHclpijIU\" data-secret=\"3iHclpijIU\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:lorraine@oaaic.on.ca<br \/>\nmailto:aqice@qc.aira.com<br \/>\nhttp:\/\/quebec.aicanada.ca<br \/>\nmailto:nbarea@nb.aibn.com<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"UpOHMLUTxz\"><p><a href=\"https:\/\/nsreaa.ca\/\">Homepage<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Homepage&#8221; &#8212; Nova Scotia Real Estate Appraisers Association\" src=\"https:\/\/nsreaa.ca\/embed\/#?secret=NNptdnAZSM#?secret=UpOHMLUTxz\" data-secret=\"UpOHMLUTxz\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:nsreaa@nsappraisal.ns.ca<br \/>\nhttp:\/\/www.nsappraisal.ns.ca\/<br \/>\nmailto:peiaic@xplornet.com<br \/>\nhttp:\/\/pe.aicanada.ca<br \/>\nmailto:naaic@nf.aibn.com<br \/>\nhttp:\/\/newfoundland.aicanada.ca<br \/>\nmailto:info@appraisal.bc.ca<br \/>\nhttp:\/\/www.appraisal.bc.ca<br \/>\nhttp:\/\/ab.aicanada.ca<br \/>\nmailto:aic.alberta@shawlink.ca<br \/>\nmailto:skaic@sasktel.net<br \/>\nhttp:\/\/saskatchewan.aicanada.ca<br \/>\nmailto:mbaic@mts.net<br \/>\nhttp:\/\/manitoba.aicanada.ca<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"3iHclpijIU\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=1LnuP5EDM2#?secret=3iHclpijIU\" data-secret=\"3iHclpijIU\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nhttp:\/\/www.appraiserschoice.com<br \/>\nhttp:\/\/www.altusgroup.com<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"mlxSaG8Ri0\"><p><a href=\"http:\/\/www.ara.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; ARA - Atlantic Realty Advisors\" src=\"http:\/\/www.ara.ca\/embed\/#?secret=tsmWNPjhzh#?secret=mlxSaG8Ri0\" data-secret=\"mlxSaG8Ri0\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nhttp:\/\/www.bradfordsoftware.com<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"N0Y6uj8KCx\"><p><a href=\"https:\/\/crvg.com\/\">CRVG Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;CRVG Home&#8221; &#8212; CRVG - Canadian Resource Valuation Group\" src=\"https:\/\/crvg.com\/embed\/#?secret=UaMNeXlbS5#?secret=N0Y6uj8KCx\" data-secret=\"N0Y6uj8KCx\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nhttp:\/\/www.fcc-fac.ca<br \/>\nhttp:\/\/www.mylandcor.com<br \/>\nhttp:\/\/www.mnp.ca<br \/>\nhttp:\/\/www.notarius.com<br \/>\nhttp:\/\/www.realestate.ubc.ca<\/p>\n<p>a-284.pdf   1   12-02-13   8:01 AM<\/p>\n<p>http:\/\/www.altusgroup.com<br \/>\nmailto:info@altusgroup.com<\/p>\n<p>l-283.pdf   1   12-02-15   7:55 AM<\/p>\n<p>http:\/\/www.mylandcor.com<br \/>\nmailto:sales@landcor.com<\/p>\n","protected":false},"featured_media":14165,"menu_order":17,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":""},"class_list":["post-30011","issue","type-issue","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/issue\/30011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/issue"}],"about":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/types\/issue"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/media\/14165"}],"wp:attachment":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/media?parent=30011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}