{"id":30014,"date":"2014-03-25T00:43:31","date_gmt":"2014-03-25T04:43:31","guid":{"rendered":"https:\/\/www.aicanada.ca\/fr\/cpv-issue\/2012-volume-56-book-4\/"},"modified":"2014-03-25T00:44:31","modified_gmt":"2014-03-24T20:44:31","slug":"2012-volume-56-tome-4","status":"publish","type":"issue","link":"https:\/\/www.aicanada.ca\/fr\/cpv-issue\/2012-volume-56-tome-4\/","title":{"rendered":"2012 &#8211; Volume 56 &#8211; Tome 4"},"content":{"rendered":"<p>VOLUME  56  |  BOOK 4  |  2012THE OFFICIAL PUBLICATION OF THE APPRAISAL INSTITUTE OF CANADA<\/p>\n<p>PM<br \/>\n #<\/p>\n<p>40<br \/>\n00<\/p>\n<p>82<br \/>\n49<\/p>\n<p>  R<br \/>\net<\/p>\n<p>ur<br \/>\nn <\/p>\n<p>un<br \/>\nde<\/p>\n<p>liv<br \/>\ner<\/p>\n<p>ab<br \/>\nle<\/p>\n<p> C<br \/>\nan<\/p>\n<p>ad<br \/>\nia<\/p>\n<p>n<br \/>\nAd<\/p>\n<p>dr<br \/>\nes<\/p>\n<p>se<br \/>\ns <\/p>\n<p>to<br \/>\n: <\/p>\n<p>Ap<br \/>\npr<\/p>\n<p>ai<br \/>\nsa<\/p>\n<p>l I<br \/>\nns<\/p>\n<p>tit<br \/>\nut<\/p>\n<p>e<br \/>\nof<\/p>\n<p> C<br \/>\nan<\/p>\n<p>ad<br \/>\na,<\/p>\n<p> 4<br \/>\n03<\/p>\n<p>-2<br \/>\n00<\/p>\n<p> C<br \/>\nat<\/p>\n<p>he<br \/>\nrin<\/p>\n<p>e<br \/>\nSt<\/p>\n<p>.,<br \/>\nO<\/p>\n<p>tt<br \/>\naw<\/p>\n<p>a,<br \/>\n O<\/p>\n<p>N<br \/>\n K<\/p>\n<p>2P<br \/>\n 2<\/p>\n<p>K9<br \/>\n. E<\/p>\n<p>m<br \/>\nai<\/p>\n<p>l:<br \/>\nin<\/p>\n<p>fo<br \/>\n@<\/p>\n<p>ai<br \/>\nca<\/p>\n<p>na<br \/>\nda<\/p>\n<p>.c<br \/>\na<\/p>\n<p>REAL VALUE EXPERTS  |  EXPERTS EN \u00c9VALUATION<\/p>\n<p> Defending our professionalism<br \/>\n Market Extraction Method<br \/>\nis not yet obsolete<\/p>\n<p> Putting clients first<br \/>\ncan change your business<\/p>\n<p>Maximizing<br \/>\neffi  ciency<\/p>\n<p>mailto:info@aicanada.ca<\/p>\n<p>ACI is a division of Verisk Analytics (NASDAQ: VRSK), a leading provider of risk assessment solutions to professionals in insurance, health care, mortgage<br \/>\nlending, government, risk management, and human resources. Verisk Analytics includes the holdings of Insurance Services Offi ce, Inc. (ISO) and its<br \/>\nsubsidiaries, which provide essential solutions to the insurance, mortgage lending, and healthcare markets. For more information, visit www.verisk.com.<\/p>\n<p>Raising the Bar in Appraisal Technology<\/p>\n<p>Innovative Technology &#8211; 30 Years and Counting &#8211; ACI has been a pioneer, providing<br \/>\ninnovative tools that save appraisers time and money. Look to ACI to provide the foremost<br \/>\nsolution in the industry.  Visit AppraisersChoice.com for the latest news and information. <\/p>\n<p>Benefi cial Partnerships &#8211; ACI features solid integration with sketch tools, location maps,<br \/>\nfl ood data, and tools that streamline the appraisal report writing process.  It is through these<br \/>\npartnerships that ACI appraisers have many options and why ACI is \u201dThe Appraiser\u2019s Choice.\u201d <\/p>\n<p>Premier Service &#8211; Toll-free technical support, LIVE chat operators, and over 140 online<br \/>\nvideos on AppraisersChoice.com provides ACI appraisers with multiple support channels. <\/p>\n<p>Best Value &#8211; Hands-down, ACI offers the most comprehensive real estate appraisal software<br \/>\npackage available in the industry.  We invite you to experience ACI\u2019s industry-leading appraisal<br \/>\ntechnology and service.<\/p>\n<p>Save time and effort <\/p>\n<p>with CRAL\u2019s  Market <\/p>\n<p>Conditions eService. <\/p>\n<p>This service works <\/p>\n<p>with most MLS <\/p>\n<p>providers.<\/p>\n<p>Comps Import Transfer<br \/>\nMLS Data Directly<\/p>\n<p>Worldwide ERC\u00ae Summary<br \/>\nAppraisal Report<\/p>\n<p>The Worldwide <\/p>\n<p>ERC\u00ae Summary <\/p>\n<p>Appraisal Report <\/p>\n<p>is now available in <\/p>\n<p>CRAL2010\u2122.<\/p>\n<p>Easily defi ne <\/p>\n<p>shaded portions <\/p>\n<p>that represent your <\/p>\n<p>subjects\u2019 Market <\/p>\n<p>Area or Boundary.<\/p>\n<p>Neighborhood Boundaries<br \/>\nin MapPoint<\/p>\n<p>MapPoint Neighborhood Boundaries<br \/>\nVisually defi ne your subject property\u2019s<br \/>\nmarket area and save for future use.<\/p>\n<p>New Forms! Worldwide ERC\u00ae<br \/>\nSummary Appraisal Report<br \/>\nNow available for relocation experts.<\/p>\n<p>MLS Import eService<br \/>\nImport MLS data directly into  your reports<br \/>\nwith CRAL\u2019s Market Conditions eService<\/p>\n<p> \u25aa Appraisal Forms Library<br \/>\n \u25aa Order Tracking<br \/>\n \u25aa Photo Management<br \/>\n \u25aa Comps Database<br \/>\n \u25aa ACI Sketch\u2122  <\/p>\n<p> \u25aa Digital Signature (1)<br \/>\n \u25aa ChoiceCredits\u2122 (250)<br \/>\n \u25aa Free PDF Creator<br \/>\n \u25aa Premier Plus Service (1 year)<br \/>\n \u25aa Concierge Service<\/p>\n<p>http:\/\/www.appraiserschoice.com<br \/>\nhttp:\/\/www.verisk.com<\/p>\n<p>ACI is a division of Verisk Analytics (NASDAQ: VRSK), a leading provider of risk assessment solutions to professionals in insurance, health care, mortgage<br \/>\nlending, government, risk management, and human resources. Verisk Analytics includes the holdings of Insurance Services Offi ce, Inc. (ISO) and its<br \/>\nsubsidiaries, which provide essential solutions to the insurance, mortgage lending, and healthcare markets. For more information, visit www.verisk.com.<\/p>\n<p>Raising the Bar in Appraisal Technology<\/p>\n<p>Innovative Technology &#8211; 30 Years and Counting &#8211; ACI has been a pioneer, providing<br \/>\ninnovative tools that save appraisers time and money. Look to ACI to provide the foremost<br \/>\nsolution in the industry.  Visit AppraisersChoice.com for the latest news and information. <\/p>\n<p>Benefi cial Partnerships &#8211; ACI features solid integration with sketch tools, location maps,<br \/>\nfl ood data, and tools that streamline the appraisal report writing process.  It is through these<br \/>\npartnerships that ACI appraisers have many options and why ACI is \u201dThe Appraiser\u2019s Choice.\u201d <\/p>\n<p>Premier Service &#8211; Toll-free technical support, LIVE chat operators, and over 140 online<br \/>\nvideos on AppraisersChoice.com provides ACI appraisers with multiple support channels. <\/p>\n<p>Best Value &#8211; Hands-down, ACI offers the most comprehensive real estate appraisal software<br \/>\npackage available in the industry.  We invite you to experience ACI\u2019s industry-leading appraisal<br \/>\ntechnology and service.<\/p>\n<p>Save time and effort <\/p>\n<p>with CRAL\u2019s  Market <\/p>\n<p>Conditions eService. <\/p>\n<p>This service works <\/p>\n<p>with most MLS <\/p>\n<p>providers.<\/p>\n<p>Comps Import Transfer<br \/>\nMLS Data Directly<\/p>\n<p>Worldwide ERC\u00ae Summary<br \/>\nAppraisal Report<\/p>\n<p>The Worldwide <\/p>\n<p>ERC\u00ae Summary <\/p>\n<p>Appraisal Report <\/p>\n<p>is now available in <\/p>\n<p>CRAL2010\u2122.<\/p>\n<p>Easily defi ne <\/p>\n<p>shaded portions <\/p>\n<p>that represent your <\/p>\n<p>subjects\u2019 Market <\/p>\n<p>Area or Boundary.<\/p>\n<p>Neighborhood Boundaries<br \/>\nin MapPoint<\/p>\n<p>MapPoint Neighborhood Boundaries<br \/>\nVisually defi ne your subject property\u2019s<br \/>\nmarket area and save for future use.<\/p>\n<p>New Forms! Worldwide ERC\u00ae<br \/>\nSummary Appraisal Report<br \/>\nNow available for relocation experts.<\/p>\n<p>MLS Import eService<br \/>\nImport MLS data directly into  your reports<br \/>\nwith CRAL\u2019s Market Conditions eService<\/p>\n<p> \u25aa Appraisal Forms Library<br \/>\n \u25aa Order Tracking<br \/>\n \u25aa Photo Management<br \/>\n \u25aa Comps Database<br \/>\n \u25aa ACI Sketch\u2122  <\/p>\n<p> \u25aa Digital Signature (1)<br \/>\n \u25aa ChoiceCredits\u2122 (250)<br \/>\n \u25aa Free PDF Creator<br \/>\n \u25aa Premier Plus Service (1 year)<br \/>\n \u25aa Concierge Service<\/p>\n<p>http:\/\/www.appraiserschoice.com<\/p>\n<p>l-283.pdf   1   12-02-15   7:55 AM<\/p>\n<p>http:\/\/www.mylandcor.com<br \/>\nmailto:sales@landcor.com<\/p>\n<p>28 Spotlight on Continuing<br \/>\nProfessional Development <\/p>\n<p>29 Moving to a global position<\/p>\n<p>30 Technology: How one CRA <\/p>\n<p>maximizes effi  ciency<\/p>\n<p>32 Putting<br \/>\nclients<br \/>\nfi rst can<br \/>\nchange<br \/>\nyour<br \/>\nbusiness<br \/>\nforever<\/p>\n<p>34 Integrity is key for Professional <\/p>\n<p>Practice Advocate orville Lim<\/p>\n<p>37 Market Extraction Method <\/p>\n<p>is not yet obsolete<\/p>\n<p>42 Members building together <\/p>\n<p>off ers many benefi ts<\/p>\n<p>44  Designations Granted\/<\/p>\n<p>Candidates\/Students<\/p>\n<p>45 news: Critical Dates\/<\/p>\n<p>In Memoriam\/CPv online<\/p>\n<p>46 Calendar of Events<\/p>\n<p>403-200 Catherine Street,<br \/>\nOttawa, ON  K2P 2K9 <\/p>\n<p>Phone: (613) 234-6533 Fax: (613) 234-7197<br \/>\nWeb site: www.aicanada.ca<\/p>\n<p>Contact us at: info@aicanada.ca <\/p>\n<p>Board of Directors<br \/>\nConseil d\u2019administration<\/p>\n<p>President \u2013 Pr\u00e9sidente<br \/>\nDavid Shum, AACI, P.App (AB)<\/p>\n<p>President Elect \u2013 Pr\u00e9sident d\u00e9sign\u00e9<br \/>\nDan Wilson, AACI, P.App (BC)<\/p>\n<p>Immediate Past-president \u2013<br \/>\nPr\u00e9sident sortant immediate<br \/>\nMichael Mendela, AACI, P.App  Fellow (ON) <\/p>\n<p>Vice-Presidents \u2013 Vice-pr\u00e9sidents<br \/>\nScott Wilson, AACI, P.App (PE)<\/p>\n<p>Daniel Doucet, AACI, P.App (NB)<\/p>\n<p>Directors \u2013 Directeurs<br \/>\nGreg Bennett, AACI, P.App (NL)<br \/>\nDan Brewer, AACI, P.App (ON) <\/p>\n<p> Richard Colbourne, AACI, P.App (NS)<br \/>\nJohn Farmer, AACI, P.App (AB)<br \/>\nThomas Fox, AACI, P.App (SK)<\/p>\n<p>Anne Helliker, AACI, P.App (ON)<br \/>\nPaula Malcolm Schaller, CRA (ON)<\/p>\n<p>Surinder Pal, AACI, P.App (MB)<br \/>\nJohn Peebles, AACI, P.App (BC)<br \/>\nLouis Poirier, AACI, P.App (QC)<\/p>\n<p>Chief Executive Offi  cer<br \/>\nKeith Lancastle, MBA, CAE, Ottawa<\/p>\n<p>Director &#8211; Marketing and Communications<br \/>\nSheila Roy, Ottawa<\/p>\n<p>Communications Offi  cer<br \/>\nMary-Jane Erickson, Ottawa<\/p>\n<p>Managing Editor \u2013<br \/>\nR\u00e9dacteur administratif<\/p>\n<p>Craig Kelman, Winnipeg<\/p>\n<p>Assistant Editor \u2013<br \/>\nR\u00e9dacteur en chef adjoint<\/p>\n<p>Cheryl Parisien, Winnipeg<\/p>\n<p>Published by the<br \/>\nVolume 56, Book 4, 2012<\/p>\n<p>Contents<\/p>\n<p>Publication Mails Agreement #40008249.<br \/>\nReturn undeliverable Canadian addresses to: Appraisal Institute of Canada,<br \/>\n403-200 Catherine St., Ottawa, ON  K2P 2K9. Email: info@aicanada.ca<\/p>\n<p>The articles printed in this issue represent authors\u2019 opinions only and are not neces-<br \/>\nsarily endorsed by the APPRAISAL INSTITUTE OF CANADA. Copyright 2012 by the<br \/>\nAPPRAISAL INSTITUTE OF CANADA. All rights reserved. Reproduction in whole or<br \/>\nin part without written permission is strictly prohibited. Subscription, $40.00 per<br \/>\nyear. Printed in Canada. Les articles imprim\u00e9s dans ce num\u00e9ro ne rep\u00e9sentent que<br \/>\nl\u2019opinion de leur auteur respectif, mais ne sont pas n\u00e9ces\u2013sairement endoss\u00e9s par<br \/>\nL\u2019INSTITUT CANADIEN DES \u00c9VALUATEURS. Tous droits reserv\u00e9s 2012 par L\u2019INSTITUT<br \/>\nCANADIEN DES \u00c9VALUATEURS. La reproduction totale ou partielle sous quelque<br \/>\nform que se soit sans authorisation \u00e9crite est absolument interdite. Abonnement<br \/>\n$40.00 par ann\u00e9e. Imprim\u00e9 au Canada.<br \/>\n* The Appraisal Institute of Canada reserves the right to reject advertising<br \/>\nthat it deems to be inappropriate.<br \/>\n** The publisher and the Appraisal Institute of Canada cannot be held liable for<br \/>\nany material used or claims made in advertising included in this publication.<br \/>\nIndexed in the Canadian Business Index and available on-line in the Canadian<br \/>\nBusiness &#038; Current Af fairs database.<\/p>\n<p>ISSn 0827-2697<\/p>\n<p>Publication management, design and production by:<\/p>\n<p>3rd Floor \u2013 2020 Portage Avenue<br \/>\nWinnipeg, MB R3J 0K4<\/p>\n<p>Phone: 866-985-9780 \u2022  Fax: 866-985-9799<br \/>\nE-mail: info@kelman.ca \u2022  Web: www.kelman.ca<\/p>\n<p>Design\/Layout: Jackie Magat<br \/>\nMarketing Manager: Kris Fillion<\/p>\n<p>Advertising Co-ordinator: Stefanie Ingram<\/p>\n<p>See you in Calgary!6  <\/p>\n<p>9 notice of AIC Annual<br \/>\nGeneral Meeting<br \/>\n\u2022  Avis d\u2019assembl\u00e9e g\u00e9n\u00e9rale <\/p>\n<p>annuelle<\/p>\n<p>10  The real value <\/p>\n<p>of your time<br \/>\nand expertise<br \/>\n\u2022  La vraie <\/p>\n<p>valeur de<br \/>\nvotre temps<br \/>\net de votre<br \/>\nexpertise<\/p>\n<p>12 A year of change<\/p>\n<p>\u2022  Une ann\u00e9e de changement<\/p>\n<p>14 Fresh territory and an all new site<\/p>\n<p>16  Professional practice <\/p>\n<p>introduces two products<br \/>\n\u2022  Le groupe de la Pratique <\/p>\n<p>professionnelle lance deux<br \/>\nproduits<\/p>\n<p>22 Jurisdictional Exception: <\/p>\n<p>narrower than you think?<\/p>\n<p>24 Defending our professionalism<\/p>\n<p>26 It pays to get peer reviewed<\/p>\n<p>27 UBC\/AIC Certifi cate <\/p>\n<p>in Residential valuation<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 5<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"QllyHTtj7o\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=Xi3HtMmh2g#?secret=QllyHTtj7o\" data-secret=\"QllyHTtj7o\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:info@aicanada.ca<br \/>\nmailto:info@aicanada.ca<br \/>\nmailto:info@kelman.ca<br \/>\nhttp:\/\/www.kelman.ca<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>The Appraisal Institute of Canada (AIC) and the Appraisal<br \/>\nInstitute of Canada \u2013 Alberta (AIC-AB) are thrilled to be<br \/>\nhosting the 2013 Annual Conference in Calgary, Alberta<br \/>\n\u2013 one of the most vibrant cities on the prairies. Join<br \/>\nCommittee Chair, Laurel Edwards, AACI, P.App and the<br \/>\nAIC 2013 Conference Committee at Calgary\u2019s beautiful<br \/>\nWestin Hotel, proudly showcasing the results of its<br \/>\nrecent $35 million renovation. <\/p>\n<p>Calgarians still know how to whoop it up like the<br \/>\ncowboys who built this city, and today there is<br \/>\nmore than ever to celebrate \u2013 interesting markets,<br \/>\nsophisticated dining, and world-class entertainment<br \/>\nand attractions.<\/p>\n<p>We have created an educational program that aligns<br \/>\nwith our conference theme of \u2018Harnessing the Energy.\u2019<br \/>\nWe are very pleased to announce our Keynote Speaker<br \/>\n\u2013 David Chilton \u2013 whose energetic address will harness<br \/>\nthe attention of all attendees to kick off our conference.<\/p>\n<p>See you in Calgary<br \/>\n\u2013 June 6-9, 2013!<\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada6<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>David Chilton, author of Canada\u2019s all-time best-selling book, The Wealthy Barber, is<br \/>\namong the most sought after speakers in North America. His unique combination of<br \/>\nfinancial knowledge and humor has helped to take the intimidation out of financial<br \/>\nplanning for millions of Canadians. He is also one of the co-stars of CBC\u2019s Dragons\u2019 Den. <\/p>\n<p>David Chilton\u2019s speeches are not about just money, they are about believing in<br \/>\nyourself, overcoming mistakes (many of his are truly hilarious) and, most importantly,<br \/>\nperspective \u2013 the missing ingredient in many people\u2019s financial lives. The sequel to The<br \/>\nWealthy Barber, entitled The Wealthy Barber Returns, offers expanded advice \u2013 20 years<br \/>\nworth \u2013 to a new generation of Canadians seeking strong, non-technical and reliable<br \/>\nadvice from the clever mind of David Chilton. He is the opposite of the stereotypical dry<br \/>\nfinancial expert: he is\u00a0\u201ccharming, unpretentious and funny\u201d says The Chicago Sun-Times.<\/p>\n<p>Besides finance, Chilton took on the billion-dollar food industry with the Podleski<br \/>\nsisters. As their company\u2019s president and publisher, he helped them turn their<br \/>\nidea of low-fat cookbooks into an award-winning food company. Their cookbook,<br \/>\nLooneyspoons, was one of the fastest selling books in Canadian publishing history,<br \/>\njoining another classic: The Wealthy Barber.<\/p>\n<p>For more information about AIC\u2019s 2013 Annual Conference, visit www.aicanada.ca<\/p>\n<p> DAvID CHILTon<br \/>\nAuthor of The Wealthy Barber &#038; Judge on CBC\u2019s Dragons\u2019 Den<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 7<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"QllyHTtj7o\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=Xi3HtMmh2g#?secret=QllyHTtj7o\" data-secret=\"QllyHTtj7o\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>Experience In Motion flowserve.comBooth #3 in Exhibit Hall<\/p>\n<p>WHAT\u2019S YOUR BUSINESS WORTH?<br \/>\nMaximizing the value of your business tomorrow starts with knowing what your<br \/>\nbusiness is worth today. Whether you are involved with strategic planning, a merger<br \/>\nor an acquisition, tax planning, fi nancial reporting or even a dispute, you need a strong<br \/>\nvaluation and appraisal team behind you. MNP has local teams of Chartered Business<br \/>\nValuators, U.S. valuators, AIC real property and ASA machinery and equipment<br \/>\nappraisers who will deliver independent, concise and industry specifi c valuations to<br \/>\nmake critical decisions with confi dence.<\/p>\n<p>Contact Chris Perret, B.Comm, AACI at 1.877.500.0786 or chris.perret@mnp.ca.<\/p>\n<p>MNPvaluations.ca<\/p>\n<p>www.mnpvaluations.ca<br \/>\nmailto:chris.perret@mnp.ca<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>AvIS<br \/>\nD\u2019assembl\u00e9e<br \/>\ng\u00e9n\u00e9rale annuelle<br \/>\nINSTITUT CANADIEN DES \u00c9VALUATEURS, AGA 2013<br \/>\nH\u00f4tel Westin<br \/>\nCalgary, Alberta<br \/>\nSamedi, le 8 juin 2013<\/p>\n<p>ORDRE DU JOUR<br \/>\n1. Approbation du proc\u00e8s-verbal de l\u2019AGA du 8 juin 2012.<\/p>\n<p>2. Pr\u00e9sentation des rapports<br \/>\na) du Pr\u00e9sident<br \/>\nb) de la direction<br \/>\nc) des comit\u00e9s de l\u2019ICE<\/p>\n<p>3. Pr\u00e9sentation des \u00e9tats fi nanciers v\u00e9rifi \u00e9s du dernier exercice et nomination<br \/>\ndes v\u00e9rifi cateurs pour le prochain exercice.<\/p>\n<p>4. \u00c9lection des membres du Conseil d\u2019administration de l\u2019Institut canadien<br \/>\ndes \u00e9valuateurs.<\/p>\n<p>5. Examen des r\u00e9solutions pr\u00e9sent\u00e9es conform\u00e9ment aux r\u00e8glements.<\/p>\n<p>6. \u00c9tude de tous les autres points d\u00fbment pr\u00e9sent\u00e9s \u00e0 l\u2019Assembl\u00e9e.<\/p>\n<p> noTICE oF<br \/>\nAnnual<br \/>\nGeneral Meeting<br \/>\nAPPRAISAL INSTITUTE OF CANADA AGM 2013<br \/>\nWestin Hotel<br \/>\nCalgary, Alberta<br \/>\nSaturday, June 8, 2013<\/p>\n<p>AGENDA<br \/>\n1. To confi rm the Minutes of the June 8, 2012 AGM.<\/p>\n<p>2. To receive Reports<br \/>\na) President<br \/>\nb) Management<br \/>\nc) AIC Committee Reports<\/p>\n<p>3. To receive audited fi nancial statements for the past year and appoint audi-<br \/>\ntors for the forthcoming year.<\/p>\n<p>4. To elect the Board of Directors of the Appraisal Institute of Canada.<\/p>\n<p>5. To consider resolutions submitted in accordance with the By-laws.<\/p>\n<p>6. To consider all other business as may properly come before the meeting.<\/p>\n<p>click HERE to return to table 0f contents Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 9<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>Executive CorNer<\/p>\n<p> David Shum, AACI, P.AppFrom THe PreSIDeNT<\/p>\n<p>The real value<br \/>\nof your time and expertise<br \/>\nI would like to give you a glimpse of<br \/>\nwho I am. But first, let me tell you who I am not:<br \/>\n\u2022  I am not the most intriguing man in the <\/p>\n<p>world\u2026(Dos Equis is not stocked in my bar.)<br \/>\n\u2022  I do not have Gangnam Style\u2026(I do not own <\/p>\n<p>canary yellow suits.)<br \/>\n\u2022  I am not a contestant on \u2018So You Think You Can <\/p>\n<p>Dance\u2019\u2026(I know I can\u2019t.)<\/p>\n<p>Rather:<br \/>\nI am the president of the Appraisal Institute of<br \/>\nCanada (AIC), I am proud to be an AACI, P.App<br \/>\ndesignated member, and, I am committed to<br \/>\nserving the interests of our members. <\/p>\n<p>As a member-driven organization, the AIC<br \/>\nhas benefited from years of work and effort from<br \/>\na dedicated group of volunteers who serve on<br \/>\ncommittees and executive councils across the<br \/>\ncountry. Our association has successfully evolved <\/p>\n<p>due to the direction and guidance of these<br \/>\nmembers over the past 75 years.  <\/p>\n<p>Although you may assume that there is<br \/>\nan army of volunteers involved in making the<br \/>\nInstitute run, you may be surprised to learn<br \/>\nthat this group represents approximately 5% of<br \/>\nour membership. Unfortunately, this number is<br \/>\ndeclining, leaving many volunteers to take on<br \/>\nmultiple positions within our organization.  <\/p>\n<p>That is a problem.<br \/>\nIn my new role as president, I am looking to <\/p>\n<p>the other 95% of our members to step forward<br \/>\nand contribute their most valued assets: time<br \/>\nand expertise.<\/p>\n<p>Insurance\u2026mortgage fraud\u2026marketing\u2026<br \/>\nmember services\u2026professional practice\u2026<br \/>\neducation\u2026 These issues have varying levels of<br \/>\nsignificance to different segments of our mem-<br \/>\nbership. Our ability to tackle these various issues <\/p>\n<p>is dependent on the availability of members from<br \/>\nspecific segments who are willing to contribute<br \/>\ntheir expertise and experience.  <\/p>\n<p>Many of the issues affecting the AIC are a<br \/>\ncontinuation of ever-changing initiatives that<br \/>\nhave been implemented on local, provincial,<br \/>\nand national levels. The challenge for the AIC<br \/>\nis to identify our role in each of these issues;<br \/>\nto develop appropriate plans to address each<br \/>\nwith the aim of bringing resolution to some<br \/>\nlong-standing issues for the benefit of our<br \/>\nentire membership. Our goal is to adapt to these<br \/>\nchanges efficiently and with a sense of poise and<br \/>\nrationality. Recruiting the right volunteer for the<br \/>\nright position is essential to addressing that goal.<\/p>\n<p>In taking on these challenges and goals,<br \/>\nI want to thank the dedicated members who<br \/>\ncontinue to foster the growth and development<br \/>\nof our association. I also thank, in advance, those<br \/>\nmembers who are stepping forward to volunteer<br \/>\ntheir time and efforts for the greater good of the <\/p>\n<p>membership. I look forward to hearing your<br \/>\nopinions and views on the various issues <\/p>\n<p>affecting our industry. I also look forward<br \/>\nto adding your name to our list of <\/p>\n<p>volunteers; the two are not mutu-<br \/>\nally exclusive.<\/p>\n<p>I am, David Shum, AACI, P. App. <\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada10<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>le CoIN De l\u2019Ex\u00e9cutif<\/p>\n<p> David Shum, AACI, P.AppmeSSAge Du Pr\u00e9SIDeNT<\/p>\n<p>La vraie valeur de<br \/>\nvotre temps et de votre expertise<br \/>\nJ\u2019aimerais profiter de cette<br \/>\noccasion pour vous dire qui je suis, mais d\u2019abord,<br \/>\nje crois important de vous dire qui je ne suis pas :<br \/>\n\u2022  Je ne suis pas l\u2019homme le plus intriguant du monde <\/p>\n<p>\u2026 (je n\u2019ai pas de Dos Equis dans mon bar)<br \/>\n\u2022  Je ne suis pas le style Gangnam \u2026 (je n\u2019ai pas <\/p>\n<p>d\u2019habits de couleur jaune canari)<br \/>\n\u2022  Je ne suis pas concurrent \u00e0 La Fi\u00e8vre de la <\/p>\n<p>danse (TVA) \u2026 (je sais d\u00e9j\u00e0 que je ne suis pas<br \/>\nbon danseur)<\/p>\n<p>Plut\u00f4t,<br \/>\nJe suis le pr\u00e9sident de l\u2019Institut canadien des<br \/>\n\u00e9valuateurs (ICE). Je suis fier d\u2019\u00eatre membre<br \/>\nAACI, P.App accr\u00e9dit\u00e9 et je me suis engag\u00e9 \u00e0<br \/>\nservir les int\u00e9r\u00eats de nos membres.  <\/p>\n<p>\u00c0 titre d\u2019organisation ax\u00e9e sur ses membres,<br \/>\nl\u2019ICE a profit\u00e9 de plusieurs ann\u00e9es de travail et<br \/>\nd\u2019efforts d\u2019un groupe d\u00e9vou\u00e9 de b\u00e9n\u00e9voles qui<br \/>\nsi\u00e8gent aupr\u00e8s des comit\u00e9s et Conseils ex\u00e9cutifs<br \/>\n\u00e0 l\u2019\u00e9chelle du pays. Notre association a \u00e9volu\u00e9<br \/>\navec succ\u00e8s gr\u00e2ce \u00e0 l\u2019orientation et aux pr\u00e9cieux<br \/>\nconseils de ces membres au cours des 75<br \/>\nderni\u00e8res ann\u00e9es.   <\/p>\n<p>Bien que vous puissiez croire qu\u2019il existe une<br \/>\narm\u00e9e de b\u00e9n\u00e9voles qui contribuent au bon<br \/>\nfonctionnement de l\u2019Institut, vous seriez sans<br \/>\ndoute surpris d\u2019apprendre que ce groupe ne<br \/>\nrepr\u00e9sente qu\u2019environ 5 % de tous les membres.<br \/>\nMalheureusement, ce nombre est \u00e0 la baisse, ce<br \/>\nqui oblige de nombreux b\u00e9n\u00e9voles \u00e0 assumer des<br \/>\nt\u00e2ches multiples au sein de l\u2019organisation.   <\/p>\n<p>Voil\u00e0 qui soul\u00e8ve un probl\u00e8me.<br \/>\nDans le cadre de mon nouveau r\u00f4le \u00e0 titre de <\/p>\n<p>Pr\u00e9sident, je me propose de solliciter la participa-<br \/>\ntion de la tranche restante des membres, soit les <\/p>\n<p>95 %, et les convaincre de prendre la barre et de<br \/>\ncontribuer leurs atouts les plus chers : leur temps<br \/>\net leur expertise. <\/p>\n<p>Assurance \u2026 Fraude hypoth\u00e9caire \u2026 Mar-<br \/>\nketing \u2026 Services aux membres \u2026 Pratique<br \/>\nprofessionnelle   \u00c9ducation  <\/p>\n<p>Ces enjeux ont tous une certaine importance<br \/>\npour une vari\u00e9t\u00e9 de segments de nos membres.<br \/>\nNotre aptitude \u00e0 traiter ces enjeux d\u00e9pend de la<br \/>\ndisponibilit\u00e9 des membres de divers milieux qui<br \/>\nsont d\u00e9sireux de contribuer leur expertise et leur<br \/>\nexp\u00e9rience.   <\/p>\n<p>Plusieurs des enjeux qui guettent l\u2019ICE<br \/>\nsont li\u00e9s \u00e0 des initiatives en constante \u00e9volu-<br \/>\ntion qui ont \u00e9t\u00e9 mises en oeuvre aux paliers<br \/>\nlocal, provincial et national. Le d\u00e9fi que doit<br \/>\nrelever l\u2019ICE consiste \u00e0 identifier le r\u00f4le qu\u2019il<br \/>\ndoit jouer dans le cadre de chacun desdits<br \/>\nenjeux et \u00e0 \u00e9laborer des plans d\u2019action<br \/>\nappropri\u00e9s pour les traiter individuel-<br \/>\nlement avec, comme objectif, de<br \/>\nr\u00e9soudre certaines questions de<br \/>\nlongue date \u00e0 l\u2019avantage de tous<br \/>\nles membres. Notre objectif est<br \/>\nde nous adapter efficacement<br \/>\n\u00e0 ces changements tout en<br \/>\nfaisant preuve de contr\u00f4le et<br \/>\nde raison. Le placement des<br \/>\nbons b\u00e9n\u00e9voles dans les<br \/>\nbons postes est essentiel<br \/>\n\u00e0 cette fin. <\/p>\n<p>En acceptant de<br \/>\nrelever ces d\u00e9fis et ces<br \/>\nobjectifs, je profite<br \/>\nde l\u2019occasion pour<br \/>\nremercier les membres <\/p>\n<p>b\u00e9n\u00e9voles qui continuent de contribuer \u00e0 la<br \/>\ncroissance et \u00e0 l\u2019avancement de notre association.<br \/>\nJe remercie aussi d\u2019avance tous les membres qui<br \/>\naccepteront de contribuer temps et efforts pour<br \/>\nle bien commun de tous les membres. J\u2019esp\u00e8re<br \/>\nrecevoir vos opinions et vos commentaires sur<br \/>\nles divers enjeux qui guettent notre industrie et<br \/>\nj\u2019esp\u00e8re \u00e9galement ajouter votre nom \u00e0 notre liste<br \/>\nde b\u00e9n\u00e9voles. L\u2019un ne va pas sans l\u2019autre. <\/p>\n<p>Je suis David Shum, AACI, P. App. <\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 11<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>CEo rePorT<\/p>\n<p>Just over a year ago, I took on the role of CEO for the Appraisal<br \/>\nInstitute of Canada (AIC) with the expectation that some degree of<br \/>\nchange would be in order. At that time, I stressed the need to strike a<br \/>\nbalance between honoring the accomplishments and legacies of the<br \/>\npast, while at the same time taking some proactive steps in response to<br \/>\nchanging realities.<\/p>\n<p>Fast forward one year and some of the changes we have undertaken<br \/>\nare starting to bear fruit.<\/p>\n<p>Earlier this year, the AIC Board approved a new governance approach<br \/>\nand structure to streamline AIC\u2019s operations and decision making. <\/p>\n<p>The Institute\u2019s work has been recast into four distinct streams, with<br \/>\ndedicated committees assigned to each area. As the graphic below<br \/>\nshows, each of these streams align with, and touch on, the four key<br \/>\nresult areas contained in the AIC Strategic Plan.<\/p>\n<p>Each of the operating committees, chaired by a member of the<br \/>\nAIC Board and \u2018staffed\u2019 with volunteers from across the country, has<br \/>\ndeveloped objectives and work plans in support of the key result areas<br \/>\n\u2013 and, in many cases, work is already underway.<\/p>\n<p>But, what does this mean in \u2018real terms\u2019 \u2013 and how does it affect<br \/>\nour members on a day-to-day basis. Here are a few examples.<\/p>\n<p>AIC\u2019s insurance program \u2013 the insurance program has been a<br \/>\nstrategic cornerstone for the Institute for nearly a quarter century and<br \/>\nhas served the AIC, and the members, very well. That said, the Board<br \/>\nhas recognized the need for change in the program, beginning in 2013. <\/p>\n<p>A year of change<br \/>\nKeith Lancastle, MBA, CAE<\/p>\n<p>Chief Executive Officer<\/p>\n<p>The appointment of Integro Insurance Brokers is an important step in<br \/>\nthe process. Integro has been hard at work negotiating the renewal<br \/>\nof the program and developing a new administrative system\/portal<br \/>\nfor AIC members. At the same time, the first stages of a risk-based<br \/>\npremium allocation \u2013 replacing the \u2018one size fits all\u2019 model \u2013 will be<br \/>\nimplemented for the renewal. Under the new model, members with<br \/>\nclaims will now bear a larger portion of the costs than those without<br \/>\nclaims \u2013 responding directly to member input.<\/p>\n<p>AIC\u2019s website \u2013 www.aicanada.ca \u2013 will be completely<br \/>\nrevamped over the coming months with the launch of the new<br \/>\nsite scheduled for January. By updating the site, we will make the<br \/>\ninformation members need more readily and easily accessible.<br \/>\nEqually important, we will transform the site into a promotional<br \/>\ntool that will position AIC members as the valuation professionals<br \/>\nof choice. We will be supporting that with a targeted ad campaign<br \/>\nthat directs your clients, and potential clients, to the website and<br \/>\nencourages them to engage an AACI, P.App or CRA when a valuation<br \/>\nor appraisal is required.<\/p>\n<p>Media and government relations \u2013 our advocacy and<br \/>\ngovernment relations work has started to generate some results<br \/>\nand timely interventions with media has put our members in a<br \/>\nfavourable light. Over the coming year, we want to build on the<br \/>\nsuccesses we have had and position AIC as \u2018the voice\u2019 for the<br \/>\nvaluation profession in the minds of key national policy makers and<br \/>\nthe media.  <\/p>\n<p>Education and certification \u2013 our education program has<br \/>\nbeen recognized nationally \u2013 and internationally \u2013 as a leading<br \/>\nexample of adult education and professional certification. We will<br \/>\ncontinue to seek out opportunities to build on the success to date by<br \/>\nbenchmarking against other professions and developing strategies<br \/>\nand programs to meet future demands.<\/p>\n<p>As we move towards 2013 \u2013 and our 75th anniversary \u2013 these<br \/>\nand other evolutions are important parts of the effort to maintain<br \/>\nAIC\u2019s status as Canada\u2019s pre-eminent valuation organization. We are<br \/>\nproud that you and nearly 5,000 of Canada\u2019s leading professionals<br \/>\ncontinue to choose AIC as your professional organization and we<br \/>\nthank you for your support.   <\/p>\n<p>\u2022  Building<br \/>\nRelationships<\/p>\n<p>\u2022  Knowledge<br \/>\nand Authority<\/p>\n<p>\u2022  Member<br \/>\nGrowth and<br \/>\nDevelopment<\/p>\n<p>\u2022  Governance \/<br \/>\nManagement<\/p>\n<p>Professional<br \/>\nPractice<\/p>\n<p>Education and<br \/>\nAccreditation<\/p>\n<p>Communications<br \/>\nMarketing<\/p>\n<p>Finance and<br \/>\nAdministration<\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada12<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"QllyHTtj7o\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=Xi3HtMmh2g#?secret=QllyHTtj7o\" data-secret=\"QllyHTtj7o\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>rAPPorT du Chef de la direction<\/p>\n<p>Une ann\u00e9e de changement<br \/>\nKeith Lancastle, MBA, CAE<\/p>\n<p>chef de la direction<\/p>\n<p>Il y a tout juste un an, j\u2019ai assum\u00e9 le r\u00f4le de Chef de la direction \u00e0<br \/>\nl\u2019ICE et je pr\u00e9voyais que certains changements seraient n\u00e9cessaires.  \u00c0 l\u2019\u00e9poque,<br \/>\nj\u2019ai mis l\u2019accent sur le besoin d\u2019atteindre un \u00e9quilibre entre le respect des<br \/>\nr\u00e9alisations et de l\u2019h\u00e9ritage du pass\u00e9 et les mesures proactives prises aujourd\u2019hui<br \/>\nen r\u00e9ponse aux r\u00e9alit\u00e9s qui pr\u00e9valent et qui sont en constante \u00e9volution. <\/p>\n<p>En mode d\u2019avance rapide, nous constatons d\u00e9j\u00e0 qu\u2019il est \u00e9vident que<br \/>\ncertains changements que nous avons apport\u00e9s commencent \u00e0 porter fruits. <\/p>\n<p>Plus t\u00f4t cette ann\u00e9e, le Conseil de l\u2019ICE a approuv\u00e9 une nouvelle structure<br \/>\nde gouvernance et une nouvelle approche visant \u00e0 rationaliser les op\u00e9rations<br \/>\net le processus d\u00e9cisionnel de l\u2019ICE.  <\/p>\n<p>Le travail de l\u2019Institut a \u00e9t\u00e9 refondu en quatre volets distincts, des<br \/>\ncomit\u00e9s \u00e9tant assign\u00e9s \u00e0 chacun.  Ensuite, comme l\u2019indique le graphique<br \/>\nci-dessous, chaque volet est align\u00e9 et vise les quatre r\u00e9sultats cl\u00e9s \u00e9num\u00e9r\u00e9s<br \/>\ndans le plan strat\u00e9gique de l\u2019ICE. <\/p>\n<p>Chacun des comit\u00e9s op\u00e9rationnels, pr\u00e9sid\u00e9 par un membre du Conseil de<br \/>\nl\u2019ICE et form\u00e9 de b\u00e9n\u00e9voles de tous les coins du pays, a \u00e9tabli des objectifs<br \/>\net des plans de travail en appui aux r\u00e9sultats cl\u00e9s et, dans plusieurs cas, les<br \/>\ntravaux ont d\u00e9j\u00e0 \u00e9t\u00e9 amorc\u00e9s. <\/p>\n<p>Mais, qu\u2019est-ce que cela signifie en \u00ab termes concrets \u00bb, et comment cela<br \/>\naffecte-t-il nos membres sur une base quotidienne?  Voici quelques exemples. <\/p>\n<p>Programme d\u2019assurance de l\u2019ICE \u2013 Le programme d\u2019assurance a \u00e9t\u00e9<br \/>\nl\u2019une des pierres angulaires strat\u00e9giques de l\u2019Institut depuis pr\u00e8s d\u2019un quart<br \/>\nde si\u00e8cle et a tr\u00e8s bien servi l\u2019ICE et ses membres.  Ceci \u00e9tant dit, le Conseil a<br \/>\nreconnu le besoin de modifier le programme \u00e0 compter de 2013. La nomi-<br \/>\nnation du cabinet de courtage Integro s\u2019est r\u00e9v\u00e9l\u00e9e une \u00e9tape importante<br \/>\ndu processus. En effet, ce cabinet a d\u00e9ploy\u00e9 tous les efforts dans le cadre<br \/>\ndes n\u00e9gociations touchant le renouvellement du programme et l\u2019\u00e9laboration<br \/>\nd\u2019un nouveau syst\u00e8me d\u2019administration \/ portail pour les membres de l\u2019ICE.<br \/>\nDu m\u00eame coup, les premi\u00e8res \u00e9tapes d\u2019une prime fond\u00e9e sur les risques et<br \/>\ndevant remplacer la \u00ab prime g\u00e9n\u00e9rale pour tous \u00bb seront mises en \u0153uvre en<br \/>\ntemps pour le renouvellement. En vertu du nouveau mod\u00e8le, les membres<br \/>\nqui auront des r\u00e9clamations devront assumer une portion plus \u00e9lev\u00e9e des<br \/>\nco\u00fbts que ceux qui n\u2019en n\u2019auront pas. Cette mesure d\u00e9coule directement de<br \/>\nl\u2019introspection des membres. <\/p>\n<p>Site Web de l\u2019ICE \u2013 L\u2019adresse www.aicanada.ca sera compl\u00e8tement<br \/>\nremani\u00e9e au cours des mois \u00e0 venir, le lancement du nouveau site \u00e9tant<br \/>\npr\u00e9vu pour le mois de janvier. La mise \u00e0 niveau du site permettra aux<br \/>\nmembres d\u2019acc\u00e9der plus facilement l\u2019information dont ils ont besoin. Fait<br \/>\n\u00e9galement important, nous transformerons le site en un outil de promotion <\/p>\n<p>qui positionnera les membres de l\u2019ICE comme les professionnels de premier<br \/>\nrang en \u00e9valuation. Tout ce travail sera appuy\u00e9 par une campagne d\u2019an-<br \/>\nnonces cibl\u00e9es qui dirigeront vos clients et clients potentiels au site Web, les<br \/>\nencourageant \u00e0 retenir les services d\u2019un AACI, P.App ou d\u2019un CRA lorsqu\u2019ils<br \/>\nont besoin d\u2019une \u00e9valuation ou d\u2019une estimation. <\/p>\n<p>Relations m\u00e9diatiques et gouvernementales \u2013 Notre travail en<br \/>\nmati\u00e8re de repr\u00e9sentation et de relations gouvernementales a commenc\u00e9 \u00e0<br \/>\nproduire des r\u00e9sultats et nos interventions ponctuelles aupr\u00e8s des m\u00e9dias ont<br \/>\nrehauss\u00e9 l\u2019image de nos membres.  Au cours de l\u2019ann\u00e9e qui vient, nous voulons<br \/>\nb\u00e2tir \u00e0 m\u00eame les succ\u00e8s obtenus et pr\u00e9senter l\u2019ICE aux principaux d\u00e9cideurs et<br \/>\nm\u00e9dias nationaux comme \u00e9tant la \u00ab voix \u00bb de la profession d\u2019\u00e9valuateur.   <\/p>\n<p>\u00c9ducation et accr\u00e9ditation \u2013 Notre programme p\u00e9dagogique a \u00e9t\u00e9<br \/>\nreconnu aux paliers national et international comme un excellent exemple \u00e0<br \/>\nsuivre en mati\u00e8re d\u2019\u00e9ducation des adultes et de certification professionnelle.<br \/>\nNous continuerons \u00e0 poursuivre les occasions de b\u00e2tir \u00e0 m\u00eame les succ\u00e8s<br \/>\nremport\u00e9s \u00e0 ce jour en comparant notre syst\u00e8me \u00e0 ceux d\u2019autres profes-<br \/>\nsions et en \u00e9laborant des strat\u00e9gies et des programmes qui r\u00e9pondront \u00e0 la<br \/>\ndemande future. <\/p>\n<p>\u00c0 l\u2019aube de l\u2019an 2013 et de notre 75e anniversaire, ces changements et les<br \/>\nautres qui viendront font partie int\u00e9grante des efforts d\u00e9ploy\u00e9s pour mainte-<br \/>\nnir le statut de l\u2019ICE comme \u00e9tant l\u2019organisation de premier choix en mati\u00e8re<br \/>\nd\u2019\u00e9valuation au Canada. Nous sommes fiers que vous et pr\u00e8s de 5\u00a0000 autres<br \/>\nprofessionnels canadiens avez retenu l\u2019ICE comme organisation profession-<br \/>\nnelle et nous vous remercions tr\u00e8s sinc\u00e8rement pour votre appui.  <\/p>\n<p>\u2022  \u00c9tablissement de<br \/>\nrelations<\/p>\n<p>\u2022  Connaissances\/<br \/>\nautorit\u00e9<\/p>\n<p>\u2022  Croissance et<br \/>\nperfectionnement<br \/>\ndes membres<\/p>\n<p>\u2022  Gouvernance\/<br \/>\nDirection<\/p>\n<p>Pratique<br \/>\nprofessionnelle<\/p>\n<p>\u00c9ducation et<br \/>\naccr\u00e9ditation<\/p>\n<p>Communications<br \/>\net marketing<\/p>\n<p>Finances et<br \/>\nadministration<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 13<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"QllyHTtj7o\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=Xi3HtMmh2g#?secret=QllyHTtj7o\" data-secret=\"QllyHTtj7o\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>Fresh territory and an all-new site  <\/p>\n<p>Communications<\/p>\n<p>The Appraisal Institute of Canada (AIC) is launching new initiatives to increase and enhance the profile of the appraisal profes-<br \/>\nsion, recruit the next generation of appraisers, and<br \/>\nhelp AIC members access tools and resources that<br \/>\nenable them to better serve their clients.<\/p>\n<p>The process began in summer 2012, when AIC<br \/>\ninvited bids from qualified advertising agencies<br \/>\nand interactive firms to work with the Institute to<br \/>\ndevelop an integrated, strategic communications<br \/>\nprogram and refresh the AIC website. Mediaplus,<br \/>\na respected Ottawa-based agency, was chosen for<br \/>\nboth assignments on the strength of its vision for<br \/>\nAIC communications and its 28-year track record of<br \/>\ndelivering results for clients.<\/p>\n<p>\u201cThe Marketing and Communications Com-<br \/>\nmittee and the Board felt the time had come to<br \/>\nexplore new ways to take awareness of our profes-<br \/>\nsion to a higher level,\u201d says CEO Keith Lancastle.<br \/>\n\u201cWe have seen what other professions like the CAs<br \/>\nhave done to influence perceptions and add value<br \/>\nto their brands. We believe it is time the Canadian<br \/>\nappraisal profession did the same.\u201d<\/p>\n<p>Since summer, committee members under the<br \/>\nleadership of Tom Fox, AACI, P.App and AIC staff<br \/>\nhave been engaged with Mediaplus on a number<br \/>\nof key initiatives. Messaging created and presented<br \/>\nby the agency during the bidding process was<br \/>\nfurther developed and refined, with three different<br \/>\noverarching themes and presentation styles cre-<br \/>\nated for testing in online qualitative research in late<br \/>\nautumn. The final campaign will have two streams:<br \/>\none will be targeted at the general public and other<br \/>\nprofessions in the real estate sector and focused on<br \/>\nraising positive awareness of the appraisal profes-<br \/>\nsion; the other will be focused on recruitment<br \/>\nand targeted at post-secondary school graduates<br \/>\nand those considering a second profession. The<br \/>\ncampaign is set to launch in early 2013 and will<br \/>\nintegrate online rich media, print, social media and<br \/>\nother targeted communications vehicles.<\/p>\n<p>Coinciding with the campaign launch, a rede-<br \/>\nsigned and fully refreshed AICanada.ca website will<br \/>\ngo live early in the New Year. In the fall, Mediaplus<br \/>\nconducted extensive website user and stakeholder<br \/>\ninterviews and analyzed user metrics on the <\/p>\n<p>website to understand who uses the site and for<br \/>\nwhat purposes. Based on that intelligence, the<br \/>\nagency\u2019s information architecture specialists began<br \/>\nreconfiguring and redesigning the site to stream-<br \/>\nline the navigation and enhance member access to<br \/>\nkey tools and resources.<\/p>\n<p>For those looking for an appraiser, a new<br \/>\n\u2018widget\u2019 on each page will enable users to input<br \/>\nthe key search information without having to link<br \/>\nto another page. Users will be able to search for<br \/>\nappraisers based on location and practice areas<br \/>\n(property types), with all members mapped to<br \/>\ntheir respective geographic areas of practice. The<br \/>\noverall site navigation will also be enhanced for<br \/>\nsingle click access from the home page to virtually<br \/>\nany second level page, tool or resource on the site. <\/p>\n<p>\u201cWe are very excited about the upcoming<br \/>\nadvertising campaign and the new website, both<br \/>\nof which we believe will attract attention and get<br \/>\npeople thinking about our profession in a whole<br \/>\nnew way,\u201d says AIC Marketing and Communica-<br \/>\ntions Committee Chair, Tom Fox, AACI, P. App.<br \/>\n\u201cWatch for it launching early in the New Year.\u201d <\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada14<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>In October 2012, Sheila Roy joined the<br \/>\nAppraisal Institute of Canada (AIC) as Director,<br \/>\nMarketing and Communications.<\/p>\n<p>With over 20 years of experience, Sheila<br \/>\nhas acquired an in-depth and diverse<br \/>\nknowledge of various disciplines involved in<br \/>\nstrategic marketing and communications,<br \/>\nincluding research, advertising, social media,<br \/>\nbranding, issues management, media rela-<br \/>\ntions, corporate responsibility, public aff airs<br \/>\nand social marketing.<\/p>\n<p>Previously, the Executive Director, Corporate<br \/>\nServices and Communications for the Cana-<br \/>\ndian Paralympic Committee (CPC), Sheila and<br \/>\nher communications team worked with CPC<br \/>\nmembers \u2013 the National Sport Organizations \u2013<br \/>\nto develop and implement a national cam-<br \/>\npaign to raise the profi le of Paralympic sport<br \/>\nand athletes leading up to the London 2012 <\/p>\n<p>Paralympic Games. The multi-faceted campaign<br \/>\nwas the most successful in CPC\u2019s history, increas-<br \/>\ning media impressions and engagement in social<br \/>\nmedia three-fold. She was also involved in the<br \/>\ndevelopment of a fi ve-year strategic plan and was<br \/>\nresponsible for leading signifi cant change in the<br \/>\norganizational and governance structure of CPC.<\/p>\n<p>Prior to CPC, Sheila was Vice-President of APCO<br \/>\nWorldwide, an international public aff airs and<br \/>\nstrategic communications fi rm. During her tenure,<br \/>\nSheila was the project manager for a three-year,<br \/>\n$12 million comprehensive campaign to raise<br \/>\nawareness of the opportunities within the Skilled<br \/>\nTrades. The campaign, known as Skilled Trades:<br \/>\nA Career You Can Build On, won the International<br \/>\nAssociation of Business Communicators Silver Leaf<br \/>\nAward in the \u2018Multi-Stakeholder Communications\u2019<br \/>\ncategory. Sheila also worked with many clients<br \/>\nfrom diverse sectors, including fi nancial services, <\/p>\n<p>pharmaceutical, IT,<br \/>\nsport, health, energy,<br \/>\nand the environment.<\/p>\n<p>Sheila is originally<br \/>\nfrom Saskatchewan,<br \/>\nand graduated with<br \/>\ndistinction from the University of Regina with<br \/>\nan administration degree, and a specializa-<br \/>\ntion in marketing. She has also obtained a<br \/>\nCertifi cate of Management Skills, with a focus<br \/>\non leadership, eff ective communication and<br \/>\nchange management.<\/p>\n<p>Sheila brings both her passion for client-<br \/>\nservice as well as a strong commitment to<br \/>\nwork in collaboration with her colleagues,<br \/>\nAIC members and stakeholders to success-<br \/>\nfully reach their common goals. Members are<br \/>\ninvited to contact Sheila at sheilar@aicanada.ca<br \/>\nor 613-234-6533 Extension 224.<\/p>\n<p>AIC appoints Director, Marketing and Communications<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 15<\/p>\n<p>mailto:sheilar@aicanada.ca<br \/>\nhttp:\/\/www.notarius.com\/AIC<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>eople wishing to rely on the advice<br \/>\ncontained in the written report of a pro-<br \/>\nfessional often want a second opinion. <\/p>\n<p>They might ask another professional to look over<br \/>\nthe report to assess the completeness and rea-<br \/>\nsonableness of the report under review, if there<br \/>\nare shortcomings that lessen its reliability for a<br \/>\nparticular purpose, or if there are areas where<br \/>\nfurther work could be done. This is a normal and<br \/>\ntypical part of the appraisal business.<\/p>\n<p>This new professional excellence bulletin<br \/>\nprovides an overview of appraisal review, fol-<br \/>\nlowed by a discussion of risk management and<br \/>\nbest practices. <\/p>\n<p>The general reason for appraisal review is to<br \/>\nevaluate:<br \/>\n\u2022 Scope of work \u2013 Is it suitable for reliance under <\/p>\n<p>the circumstances at hand?<br \/>\n\u2022 Completeness \u2013 Is the appraisal under review <\/p>\n<p>complete, i.e., does it meet the requirements<br \/>\nset by its stated purpose and scope of work?<\/p>\n<p>\u2022 Terms of reference \u2013 Are they suitable for<br \/>\nreliance under the circumstances at hand?<\/p>\n<p>\u2022  Recognised professional standards \u2013 To what<br \/>\nextent does the report under review conform?<\/p>\n<p>\u2022  The body of knowledge \u2013 Does the report refl ect<br \/>\ncontemporary professional appraisal teachings,<br \/>\nand, if so, does it refl ect best practises?<\/p>\n<p>Often, the review will consider both mini-<br \/>\nmum requirements and best practices.<\/p>\n<p>Types of review<br \/>\n\u2018Review\u2019 is a generic term that clients apply to<br \/>\nvarious types of services. What follows is a brief<br \/>\ndescription of the diff erent types of review. <\/p>\n<p>  An administrative review is work<br \/>\nperformed by clients and users of appraisal<br \/>\nservices as a due diligence function in the context<br \/>\nof making a business decision. A lender might<br \/>\nreceive an appraisal report along with a loan<br \/>\napplication, and will read it to help understand<br \/>\nthe property and its marketplace; this type of<br \/>\n\u2018review\u2019 might simply entail checking for mini-<br \/>\nmum requirements \u2013 is there a cost approach,<br \/>\nfor example, or did the comparables sell within<br \/>\nthe past six months. Use of a checklist is common<br \/>\nin administrative reviews. The \u2018reviewer\u2019 does not<br \/>\nconsider (and often is not qualifi ed to ascertain) if<br \/>\nthe comparables are, in fact, \u2018comparable.\u2019<\/p>\n<p>A technical review is work performed by<br \/>\nan independent third party appraiser, in accor-<br \/>\ndance with professional appraisal standards, of<br \/>\nan appraisal report prepared by another appraiser<br \/>\nfor the purpose of forming an opinion as to<br \/>\nwhether the analysis, opinions and conclusions<br \/>\nin the report under review are appropriate and<br \/>\nreasonable. The review appraiser does not sign or<br \/>\nco-sign the appraisal report that is under review.<br \/>\nIn a technical review, the review appraiser goes<br \/>\nbeyond checking for a level of completeness and<br \/>\ncons istency in the report under review by provid-<\/p>\n<p>ing comment on the content and conclusions of<br \/>\nthe report. The review appraiser might not have<br \/>\nfi rst-hand knowledge of the subject property or<br \/>\nof data in the report.<\/p>\n<p>Supervisory review involves the review<br \/>\nof an appraisal by a supervisor of the author.<br \/>\nThe supervisor does not sign the appraisal report,<br \/>\nbut might provide feedback on an appraisal<br \/>\nanalysis or draft report to its author. A supervi-<br \/>\nsor signing an appraisal certifi cate, the letter<br \/>\nof transmittal, or a \u2018supervisor\u2019s certifi cate\u2019 is<br \/>\nconsidered a co-signer. However, someone other<br \/>\nthan the author of an appraisal report can sign<br \/>\nthe letter of transmittal that in most narrative<br \/>\nreports precedes the appraisal report itself.<br \/>\nProvided that the letter of transmittal does not<br \/>\nsuggest the signatory is endorsing the valuation<br \/>\nwork itself, co-signing is not involved.<\/p>\n<p>External review is often commissioned<br \/>\nfor the purposes of fi nancial reporting. Typically,<br \/>\nthe external review is of an \u2018internal\u2019 appraisal,<br \/>\ni.e., a valuation completed by an entity for the<br \/>\npurposes of reporting the value of its assets.<br \/>\nThe function of an \u2018external review\u2019 is not to<br \/>\nappraise the subject property, but to examine the<br \/>\ncontents of the management valuation and form<br \/>\nopinions as to its adequacy and appropriateness,<br \/>\nand that it is suitable for its intended use and user.  <\/p>\n<p>Peer review involves reviews completed<br \/>\nfor the purposes of professional development or <\/p>\n<p>Appraisal Review Professional Excellence Bulletin<\/p>\n<p>Professional Practice Matters<\/p>\n<p>P<br \/>\nBy Larry Dybvig, AACI, P.App<\/p>\n<p>Professional Practice<br \/>\nintroduces two products<\/p>\n<p>\u201cThis new professional excellence bulletin provides an overview of appraisal review,<br \/>\nfollowed by a discussion of risk management and best practices.\u201d<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada16<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>he purpose of this guide is to provide<br \/>\nadvice and guidance to consumers seek-<br \/>\ning professional valuation services when <\/p>\n<p>retaining a designated appraiser. The Appraisal<br \/>\nInstitute of Canada (AIC) encourages members of<br \/>\nthe public to engage real estate appraisers with a<br \/>\nstrong professional association, such as the AIC, to<br \/>\nobtain an independent assessment of the market<br \/>\nvalue of their property. Consumers can fi nd AIC<br \/>\nmembers on the \u2018Find a Real Value Expert\u2019 on the<br \/>\nAIC\u2019s home page at www.aicanada.ca.   <\/p>\n<p>Understanding the appraisal process<br \/>\nAIC members are engaged by a diverse range of<br \/>\nclients to provide a professional opinion or consulta-<br \/>\ntive valuation services on the quality, value, or utility<br \/>\nof a specifi c property. Appraisals may be required <\/p>\n<p>Consumer Guide to<br \/>\nUnderstanding the Appraisal Process<\/p>\n<p>T<br \/>\nBy Allan Beatty, AACI, P.App and Nathalie Roy-Patenaude, AACI, P.App<\/p>\n<p>professional competency review. In the former,<br \/>\nthe reviewer provides feedback to the appraiser in<br \/>\na \u2018coaching\u2019 capacity: the report is often confi den-<br \/>\ntial and the reporting might be oral and in person,<br \/>\nin which case there is no formal written report, and<br \/>\nthe reviewed appraisal and any review notes are<br \/>\ndestroyed after the review. However, peer review<br \/>\nundertaken as part of professional practice review<br \/>\n(as a Practice Sanction, for example) involves a<br \/>\nformal written report, with the documentation<br \/>\nretained on fi le. A peer review can be a technical<br \/>\nreview, but might not be comprehensive, depend-<br \/>\ning on the objective of the review.<\/p>\n<p>Co-signing is not a review; rather it implies<br \/>\njoint authorship of an appraisal. A co-signature is<br \/>\npersonalized evidence indicating authentication<br \/>\nof the work performed by the signatories as joint<br \/>\nauthors, where each is responsible for content,<br \/>\nanalyses, and the conclusions in a report. An<br \/>\nappraiser signing a report assumes responsibility<br \/>\nfor the entire report, including technical assis-<br \/>\ntance in the form of factual information that an<br \/>\nassistant collects.1<\/p>\n<p>Ethical standards<br \/>\nThe most common ethical issues in appraisal<br \/>\nreview assignments involve<br \/>\n\u2022  unprofessional and prejudicial comments  <\/p>\n<p>criticizing the report author;<br \/>\n\u2022  the expression of important opinions without <\/p>\n<p>presenting supporting data; and<br \/>\n\u2022  speculative comments respecting professional <\/p>\n<p>practice consequences of defi ciencies when<br \/>\nthe reviewer has no direct knowledge of such<br \/>\nconsequences.<\/p>\n<p>Risk management and best practices<br \/>\nThe most common sources of problems arising<br \/>\nfrom appraisal review involve unsupported, nega-<br \/>\ntive comments, and a failure to support comments<br \/>\nand conclusions; both involve communication<br \/>\nfailures, and sometimes incompetence.<\/p>\n<p>The purpose of an appraisal review is not to<br \/>\ndevelop critical comments respecting another<br \/>\nappraiser. An appraisal review is a review of an<br \/>\nappraisal report, not of its author. Should it be<br \/>\nnecessary to make a critical comment, it should <\/p>\n<p>be made in the context of \u2018the report has an<br \/>\nerror,\u2019 not \u2018the appraiser is incompetent.\u2019<\/p>\n<p>The competence of a review appraiser can<br \/>\nlead to substandard appraisal reviews. Prior<br \/>\nto taking on an assignment, a reviewer must<br \/>\nactively consider if he or she has the knowledge<br \/>\nand experience to complete the assignment<br \/>\ncompetently. <\/p>\n<p>Reviewing the work of peers and developing<br \/>\na credible opinion as to the quality of another<br \/>\nappraiser\u2019s work requires diff erent appraisal<br \/>\nskills. Some are uncomfortable with these types<br \/>\nof assignments; however, appraisal review can<br \/>\nbe a rewarding specialty within the appraisal<br \/>\nprofession.<\/p>\n<p>A complete copy of the Appraisal Review<br \/>\nProfessional Excellence Bulletin is avail-<br \/>\nable in the members Section under Professional<br \/>\nPractice\/Professional Practice Resources\/Claims<br \/>\nPrevention Bulletins\/Appraisal Review.<\/p>\n<p>End note<br \/>\n1 CUSPAP 7.29.1, defi nitions<\/p>\n<p>for just about any type of property, including single-<br \/>\nfamily homes, apartment buildings and condo-<br \/>\nminiums, offi  ce buildings, shopping centers, hotels,<br \/>\nindustrial sites and farms, whenever real estate is<br \/>\nsold, mortgaged, taxed, insured or developed.<\/p>\n<p>This guide is focused on residential appraisals<br \/>\nwith an emphasis on appraisals commissioned for<br \/>\nmortgage lending purposes \u2013 one of the primary<br \/>\nreasons an appraisal is requested. Appraisals are<br \/>\nfrequently associated with the purchase and sale of<br \/>\nproperty, when a new mortgage loan is required to <\/p>\n<p>complete the transaction. Mortgage renewals, line<br \/>\nof credit applications and renovation loans are also<br \/>\ncircumstances that require an up to date estimate<br \/>\nof market value, for the lender to ensure they have<br \/>\nsuffi  cient security for the mortgage loan.<\/p>\n<p>Steps in the appraisal process<br \/>\nThe valuation of residential properties relies heavily<br \/>\non a comparison of recently sold properties to the<br \/>\nproperty being valued. Since the objective of the<br \/>\nexercise is to estimate the price that the subject <\/p>\n<p>\u201cThe purpose of this guide is to provide advice and<br \/>\nguidance to consumers seeking professional valuation <\/p>\n<p>services when retaining a designated appraiser. \u201c<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 17<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"QllyHTtj7o\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=Xi3HtMmh2g#?secret=QllyHTtj7o\" data-secret=\"QllyHTtj7o\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>property would most likely sell for, if exposed to<br \/>\nthe market place, recent sales of similar proper-<br \/>\nties are used for comparison and as benchmarks.<br \/>\nComparable sales represent what other informed<br \/>\nbuyers in the marketplace are prepared to pay for<br \/>\nsimilar features, location and amenities.  <\/p>\n<p>Since no two properties are exactly alike,<br \/>\nthe appraiser gathers information on the<br \/>\ncomparable sales and applies adjustments to<br \/>\nthe actual sale price of these sales to refl ect<br \/>\ntheir diff erences (location, characteristics and<br \/>\namenities) vis-\u00e0-vis the subject property. The<br \/>\nadjusted sale price of each comparable sale<br \/>\nthen provides a reasonable range of value to<br \/>\nguide the appraiser in estimating a market<br \/>\nvalue for the subject property.<\/p>\n<p>What to expect with an<br \/>\n inspection of the property<br \/>\nThe valuation process takes into account a number<br \/>\nof elements including the physical characteristics of<br \/>\nthe dwelling, as well as any defi ciencies or impair-<br \/>\nments. In addition to understanding the dynamics<br \/>\nof the real estate market, AIC members also have<br \/>\nconstruction skills and knowledge, which are<br \/>\nfundamental to their training. Members also rely<br \/>\non the expertise of industry professionals where<br \/>\nbuilding characteristics are more complex. <\/p>\n<p>Whether the consumer or a lending institu-<br \/>\ntion engages an appraiser to appraise your home,<br \/>\n\u2022 the appraiser will set a convenient time for an <\/p>\n<p>inspection;  <\/p>\n<p>\u2022  plan for 20-40 minutes or more for the inspec-<br \/>\ntion \u2013 the duration depends largely on the size<br \/>\nand characteristics of the property; and <\/p>\n<p>\u2022  the appraiser will collect as much information<br \/>\nas possible during the inspection of the home<br \/>\non the interior and exterior of the property.<\/p>\n<p>Photographs are an important component of an<br \/>\nappraisal report since they provide a visual repre-<br \/>\nsentation of the data outlined in the report. Exterior<br \/>\nphotographs are important to clearly identify the<br \/>\nproperty and its characteristics. Sometimes, interior<br \/>\nphotographs are requested by the appraiser\u2019s<br \/>\nclient. Consumers must be mindful that, under<br \/>\nthe Personal Information Protection and Electronic<br \/>\nDocument Act (PIPEDA), the appraiser must obtain<br \/>\nthe homeowner\u2019s or occupant\u2019s consent (if diff erent<br \/>\nthan the homeowner) in writing or verbally, prior to<br \/>\ntaking interior photographs.     <\/p>\n<p>The appraiser is also required to gather infor-<br \/>\nmation about recent marketing activity on your<br \/>\nhome. While public information is often available,<br \/>\nthe appraiser may inquire about any listings of<br \/>\nthe property or off ers to purchase in the past 12<br \/>\nmonths, as well as any sales of the property for<br \/>\nthe previous three years.  <\/p>\n<p>Financing or refi nancing your property<br \/>\nWhether buying a home or refi nancing an existing<br \/>\none, consumers must understand where the appraisal<br \/>\nprocess falls within the overall mortgage loan process<br \/>\nand recognize the key players and the role each plays.<\/p>\n<p>Renovating your home<br \/>\nThere are diff erent reasons for wanting to renovate.<br \/>\nWhether a lifestyle choice or a change in family<br \/>\ncircumstances impose the need for more practical<br \/>\nrenovations, or the simple the need for change and<br \/>\nprotecting your home, planning a renovation is<br \/>\nkey. The guide answers frequently asked questions<br \/>\non the best ways to improve the value of a home,<br \/>\nsmall renovations that go a long way, and return on<br \/>\nrenovation investments, to name a few. <\/p>\n<p>hiring an AIC accredited appraiser<br \/>\n\u2013 key things to consider<br \/>\nWhen hiring a designated appraiser, the Terms of<br \/>\nReference of the appraisal assignment should be<br \/>\nin writing and agreed to by the parties to avoid<br \/>\nany misunderstanding or additional work to<br \/>\namend the valuation report. The guide outlines<br \/>\ntypical terms and conditions that should be taken<br \/>\ninto consideration when retaining and instructing<br \/>\na designated appraiser. <\/p>\n<p>Conclusion<br \/>\nFor a comprehensive valuation of your home, a<br \/>\ndesignated member of the Appraisal Institute of<br \/>\nCanada (AACI, P.App or CRA) should be con-<br \/>\nsulted. Homeowners can save time, expenses<br \/>\nand heartache by fi rst consulting with an AIC<br \/>\nappraiser.  A complete copy of the Consumer<br \/>\nGuide to Understanding the Appraisal<br \/>\nProcess is available on the AIC website under<br \/>\nClient Resources\/Find a Real Value Expert.  <\/p>\n<p>As we continue to deliver valuable information through the pages of this magazine, in<br \/>\na printed format that is appealing, reader-friendly and not lost in the proliferation of<br \/>\nelectronic messages that are bombarding our senses, we are also well aware of the need<br \/>\nto be respectful of our environment. That is why we are committed to publishing the<br \/>\nmagazine in the most environmentally-friendly process possible. Here is what we mean:<\/p>\n<p>\u2022   We use lighter publication stock that consists of recycled paper. This paper has been certifi ed to meet the environmental<br \/>\nand social standards of the Forest Stewardship Council\u00ae (FSC\u00ae) and comes from responsibly managed forests, and<br \/>\nverifi ed recycled sources making this a RENEWABLE and SUSTAINABLE resource.<\/p>\n<p>\u2022   Our computer-to-plate technology reduces the amount of chemistry required to create plates for the printing process.<br \/>\nThe resulting chemistry is neutralized to the extent that it can be safely discharged to the drain.<\/p>\n<p>\u2022   We use vegetable oil-based inks to print the magazine. This means that we are not using resource-depleting petroleum-<br \/>\nbased ink products and that the subsequent recycling of the paper in this magazine is much more environment friendly.<\/p>\n<p>\u2022   During the printing process, we use a solvent recycling system that separates the water from the recovered solvents and<br \/>\nleaves only about 5% residue. This results in reduced solvent usage, handling and hazardous hauling.<\/p>\n<p>\u2022   We ensure that an effi cient recycling program is used for all printing plates and all waste paper.<\/p>\n<p>\u2022   Within the pages of each issue, we actively encourage our readers to REUSE and RECYCLE.<\/p>\n<p>\u2022   In order to reduce our carbon footprint on the planet, we utilize a carbon offset program in conjunction with any air travel<br \/>\nwe undertake  related to our publishing responsibilities for the magazine. <\/p>\n<p>So enjoy this magazine&#8230;and KEEP THINKING GREEN.<\/p>\n<p>Professional Practice Matters<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada18<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>Parlons pratique professionnelle<\/p>\n<p>es gens qui d\u00e9sirent se fi er aux conseils<br \/>\ncontenus dans le rapport \u00e9crit d\u2019un<br \/>\nprofessionnel, sollicitent souvent une <\/p>\n<p>deuxi\u00e8me opinion. Ils peuvent demander \u00e0 un<br \/>\nautre professionnel d\u2019examiner le rapport afi n d\u2019en<br \/>\n\u00e9valuer l\u2019exhaustivit\u00e9 et le bien-fond\u00e9, de voir si le<br \/>\nrapport comporte des lacunes qui en r\u00e9duisent la<br \/>\nfi abilit\u00e9 sur un plan particulier ou de d\u00e9terminer s\u2019il<br \/>\nexiste des points \u00e0 travailler davantage. Ce genre de<br \/>\ndemandes est tout-\u00e0-fait normal et\u00a0caract\u00e9ristique<br \/>\ndu travail de l\u2019\u00e9valuateur.<\/p>\n<p>Ce nouveau bulletin d\u2019excellence profession-<br \/>\nnelle donne un aper\u00e7u de l\u2019examen d\u2019\u00e9valuation,<br \/>\nsuivi d\u2019une discussion sur la gestion du risque et<br \/>\nsur les pratiques exemplaires.<\/p>\n<p>Un examen d\u2019\u00e9valuation vise en premier lieu<br \/>\n\u00e0 \u00e9valuer :<br \/>\n\u2022 La port\u00e9e du travail  \u2013 peut-on s\u2019y fi er dans les <\/p>\n<p>pr\u00e9sentes circonstances?<br \/>\n\u2022 L\u2019exhaustivit\u00e9 \u2013 l\u2019\u00e9valuation faisant l\u2019objet de <\/p>\n<p>l\u2019examen est-elle compl\u00e8te, c.-\u00e0-d., satisfait-<br \/>\nelle aux exigences \u00e9tablies dans l\u2019\u00e9nonc\u00e9 du<br \/>\nbut et de la port\u00e9e du travail?<\/p>\n<p>\u2022 Les attributions &#8211; peut-on s\u2019y fi er dans les<br \/>\npr\u00e9sentes circonstances?<\/p>\n<p>\u2022 Les normes professionnelles reconnues \u2013 dans<br \/>\nquelle mesure le rapport faisant l\u2019objet de<br \/>\nl\u2019examen s\u2019y conforme-t-il?<\/p>\n<p>\u2022  L\u2019ensemble des connaissances \u2013 le rapport<br \/>\nrefl \u00e8te-t-il l\u2019\u00e9tat actuel des connaissances<br \/>\nprofessionnelles en mati\u00e8re d\u2019\u00e9valuation et, si<br \/>\noui, refl \u00e8te-t-il les pratiques exemplaires? <\/p>\n<p>Un examen prendra souvent en consid\u00e9ration<br \/>\n\u00e0 la fois les exigences minimales et les pratiques<br \/>\nexemplaires.<\/p>\n<p>Types d\u2019examen<br \/>\nL\u2019\u00ab examen \u00bb est un terme g\u00e9n\u00e9rique que les<br \/>\nclients appliquent \u00e0 divers types de services.  <\/p>\n<p>Un examen administratif d\u00e9signe un<br \/>\ntravail eff ectu\u00e9 par les clients et utilisateurs de<br \/>\nservices d\u2019\u00e9valuation comme fonction de diligence<br \/>\nraisonnable dans le contexte d\u2019une prise de d\u00e9ci-<br \/>\nsion d\u2019aff aires. Un pr\u00eateur peut recevoir un rapport<br \/>\nd\u2019\u00e9valuation joint \u00e0 une demande de pr\u00eat dont il<br \/>\nfait la lecture pour mieux comprendre la nature de<br \/>\nla propri\u00e9t\u00e9 et le march\u00e9 dans lequel elle se trouve;<br \/>\nce type d\u2019\u00ab examen \u00bb peut se borner \u00e0 v\u00e9rifi er<br \/>\nles exigences minimales.  L\u2019examen administratif<br \/>\nutilise commun\u00e9ment une liste de contr\u00f4le. L\u2019\u00ab<br \/>\nexaminateur \u00bb ne s\u2019assure pas (et, souvent, n\u2019est<br \/>\npas qualifi \u00e9 pour le faire) que les propri\u00e9t\u00e9s compa-<br \/>\nrables sont vraiment comparables.<\/p>\n<p>Un examen technique d\u00e9signe un travail<br \/>\nd\u2019examen eff ectu\u00e9 par un \u00e9valuateur ind\u00e9pendant en<br \/>\ntierce partie, en conformit\u00e9 des normes d\u2019\u00e9valuation <\/p>\n<p>professionnelle, d\u2019un rapport d\u2019\u00e9valuation pr\u00e9par\u00e9 par<br \/>\nun autre \u00e9valuateur, dans le but d\u2019\u00e9mettre une opinion<br \/>\n\u00e0 savoir si l\u2019analyse, les opinions et les conclusions du<br \/>\nrapport faisant l\u2019objet de l\u2019examen sont pertinentes<br \/>\net raisonnables. L\u2019\u00e9valuateur charg\u00e9 de cet examen<br \/>\nne signe pas ou ne cosigne pas le rapport d\u2019\u00e9valua-<br \/>\ntion faisant l\u2019objet dudit examen. Dans un examen<br \/>\ntechnique, l\u2019examinateur va au-del\u00e0 de la simple<br \/>\nv\u00e9rifi cation du degr\u00e9 d\u2019exhaustivit\u00e9 et de coh\u00e9rence du<br \/>\nrapport sous \u00e9tude en formulant des commentaires<br \/>\nsur son contenu et ses conclusions. L\u2019examinateur peut<br \/>\nne pas conna\u00eetre la propri\u00e9t\u00e9 en objet ou les donn\u00e9es<br \/>\ncontenues dans le rapport.  <\/p>\n<p>Un examen de supervision d\u00e9signe l\u2019examen<br \/>\nd\u2019une \u00e9valuation par le superviseur de l\u2019auteur. Le<br \/>\nsuperviseur ne signe par le rapport d\u2019\u00e9valuation, mais<br \/>\nil peut fournir une r\u00e9troaction sur l\u2019analyse d\u2019\u00e9valua-<br \/>\ntion ou r\u00e9diger l\u2019\u00e9bauche d\u2019un rapport \u00e0 son auteur.<br \/>\nUn superviseur qui signe un certifi cat d\u2019\u00e9valuation, la<br \/>\nlettre de transmission ou un certifi cat du superviseur<br \/>\nest consid\u00e9r\u00e9 comme un cosignataire. <\/p>\n<p>Cependant, une autre personne que l\u2019auteur d\u2019un<br \/>\nrapport d\u2019\u00e9valuation peut signer la lettre de trans-<br \/>\nmission qui pr\u00e9c\u00e8de la plupart des rapports narratifs<br \/>\nd\u2019un rapport d\u2019\u00e9valuation. La signature d\u2019une lettre<br \/>\nde transmission qui ne laisse pas entendre que le<br \/>\nsignataire endosse le travail d\u2019\u00e9valuation n\u2019est pas<br \/>\nconsid\u00e9r\u00e9e comme une cosignature.<\/p>\n<p>Examen d\u2019\u00e9valuation<br \/>\n\u2013 Bulletin d\u2019excellence professionnelle<\/p>\n<p>L<br \/>\nPar Larry Dybvig, AACI, P.App<\/p>\n<p>Le groupe de la Pratique<br \/>\nprofessionnelle lance deux produits<\/p>\n<p>\u00ab Ce nouveau bulletin d\u2019excellence professionnelle donne un aper\u00e7u<br \/>\nde l\u2019examen d\u2019\u00e9valuation, suivi d\u2019une discussion sur la gestion <\/p>\n<p>du risque et sur les pratiques exemplaires. \u00bb<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 19<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>Un examen externe est souvent command\u00e9<br \/>\naux fins de pr\u00e9sentation dans un rapport financier.<br \/>\nL\u2019examen externe est typiquement l\u2019\u00e9tude d\u2019une<br \/>\n\u00e9valuation faite \u00e0 l\u2019interne, c\u2019est-\u00e0-dire une \u00e9valua-<br \/>\ntion effectu\u00e9e par une entit\u00e9 aux fins de d\u00e9claration<br \/>\nde la valeur de ses actifs. L\u2019examen externe n\u2019a pas<br \/>\npour but d\u2019\u00e9valuer la propri\u00e9t\u00e9 en objet, mais plut\u00f4t<br \/>\nd\u2019examiner le contenu de l\u2019\u00e9valuation effectu\u00e9e par<br \/>\nla direction et de formuler une opinion quant \u00e0 sa<br \/>\nsuffisance et \u00e0 sa pertinence et quant \u00e0 sa capacit\u00e9<br \/>\nde r\u00e9pondre aux attentes des utilisateurs. Un<br \/>\nexamen externe juge le raisonnement et la logique<br \/>\nde l\u2019\u00e9valuation initiale, mais l\u2019examinateur ne subs-<br \/>\ntitue pas son propre jugement. Un examen externe<br \/>\nne m\u00e8ne pas \u00e0 une autre conclusion quant \u00e0 la<br \/>\nvaleur de la propri\u00e9t\u00e9. \u00c9tant donn\u00e9 la fonction d\u2019un<br \/>\nexamen externe, les auditeurs et autres utilisateurs<br \/>\nde ce service consid\u00e8rent une \u00e9valuation interne<br \/>\nappuy\u00e9e par un examen externe comme une<br \/>\n\u00e9valuation interne. La distinction est pertinente aux<br \/>\nfins de la pr\u00e9sentation des rapports financiers.<\/p>\n<p>Un examen par les pairs consiste en un<br \/>\nexamen effectu\u00e9 aux fins du perfectionnement<br \/>\nprofessionnel ou de la v\u00e9rification des comp\u00e9tences<br \/>\nprofessionnelles. Dans le premier cas, l\u2019examinateur<br \/>\nfournit une r\u00e9troaction \u00e0 l\u2019\u00e9valuateur en qualit\u00e9 de \u00ab<br \/>\nformateur \u00bb : le rapport est souvent confidentiel et<br \/>\npeut se faire oralement et en personne, auquel cas,<br \/>\nil n\u2019y a pas de rapport formel \u00e9crit et les notes de<br \/>\nl\u2019examen sont d\u00e9truites apr\u00e8s celui-ci. Par ailleurs, <\/p>\n<p>un examen par les pairs entrepris dans le cadre<br \/>\nde l\u2019examen de la pratique professionnelle (en<br \/>\ncas d\u2019une sanction de pratique, par exemple)<br \/>\ncomporte un rapport formel \u00e9crit et la documen-<br \/>\ntation est conserv\u00e9e dans les dossiers. Un examen<br \/>\npar les pairs peut \u00eatre un examen technique, sans<br \/>\ntoutefois \u00eatre n\u00e9cessairement exhaustif, d\u00e9pen-<br \/>\ndamment de son objectif.<\/p>\n<p>La cosignature n\u2019est pas un examen; elle<br \/>\nsignifie plut\u00f4t qu\u2019une \u00e9valuation a \u00e9t\u00e9 produite<br \/>\nconjointement. Une cosignature est une preuve<br \/>\npersonnalis\u00e9e authentifiant le travail effectu\u00e9<br \/>\npar les signataires comme auteurs conjoints, o\u00f9<br \/>\nchacun est responsable du contenu, des analyses<br \/>\net des conclusions d\u2019un rapport.  Un \u00e9valuateur qui<br \/>\nsigne un rapport se porte responsable de tout le<br \/>\nrapport, y compris de l\u2019aide technique sous forme<br \/>\nde donn\u00e9es factuelles recueillies par un assistant.<\/p>\n<p>Normes \u00e9thiques<br \/>\nLes questions \u00e9thiques les plus courantes dans<br \/>\nles affectations d\u2019examen d\u2019\u00e9valuation sont\u00a0:<br \/>\n\u2022  les commentaires non professionnels et <\/p>\n<p>pr\u00e9judiciables critiquant l\u2019auteur du rapport;<br \/>\n\u2022  la formulation d\u2019opinions importantes sans <\/p>\n<p>pr\u00e9senter les donn\u00e9es justificatives; et<br \/>\n\u2022  les sp\u00e9culations quant aux cons\u00e9quences de <\/p>\n<p>pratique professionnelle des lacunes quand<br \/>\nl\u2019examinateur n\u2019a aucune connaissance<br \/>\ndirecte de ces cons\u00e9quences.<\/p>\n<p>Gestion du risque et pratiques exemplaires<br \/>\nLes plus fr\u00e9quentes sources de probl\u00e8mes d\u00e9coulant<br \/>\nd\u2019un examen d\u2019\u00e9valuation concernent les commen-<br \/>\ntaires n\u00e9gatifs gratuits et le manque de preuves \u00e0<br \/>\nl\u2019appui des commentaires et conclusions; ces deux<br \/>\nprobl\u00e8mes font ressortir un manque de communi-<br \/>\ncation et, parfois, l\u2019incomp\u00e9tence.<\/p>\n<p>Un examen d\u2019\u00e9valuation n\u2019a pas pour but de<br \/>\nformuler des commentaires n\u00e9gatifs au sujet d\u2019un<br \/>\nautre \u00e9valuateur mais bien de faire l\u2019\u00e9tude d\u2019un<br \/>\nrapport d\u2019\u00e9valuation et non de son auteur. Les<br \/>\ncommentaires devraient \u00eatre \u00e9mis dans le contexte<br \/>\n\u00ab le rapport contient une erreur \u00bb, plut\u00f4t que<br \/>\n\u00ab\u00a0l\u2019\u00e9valuateur est incomp\u00e9tent\u00a0\u00bb.<\/p>\n<p>Examiner le travail de ses pairs et former une<br \/>\nopinion cr\u00e9dible sur la qualit\u00e9 du travail d\u2019un autre<br \/>\n\u00e9valuateur requiert des comp\u00e9tences d\u2019\u00e9valuation<br \/>\ndiff\u00e9rentes. Certaines personnes sont mal \u00e0 l\u2019aise<br \/>\navec ce type d\u2019affectation; mais l\u2019examen d\u2019\u00e9valua-<br \/>\ntion peut \u00eatre une sp\u00e9cialit\u00e9 enrichissante dans la<br \/>\nprofession d\u2019\u00e9valuateur.<\/p>\n<p>Une copie compl\u00e8te du Bulletin d\u2019excellence<br \/>\nprofessionnelle sur l\u2019examen d\u2019\u00e9valuation<br \/>\nest disponible dans la Section des membres sous<br \/>\nPratique professionnelle\/Ressources de pratique<br \/>\nprofessionnelle\/Bulletins sur la pr\u00e9vention des<br \/>\nr\u00e9clamations\/Examen d\u2019\u00e9valuation.<\/p>\n<p>Note<br \/>\n1 NUPPEC 7.29.1, d\u00e9finitions<\/p>\n<p>e guide est con\u00e7u pour fournir des<br \/>\nconseils et des directives aux con-<br \/>\nsommateurs cherchant des services <\/p>\n<p>d\u2019\u00e9valuation professionnels en choisissant un<br \/>\n\u00e9valuateur accr\u00e9dit\u00e9. L\u2019ICE encourage membres<br \/>\ndu public \u00e0 engager des \u00e9valuateurs immobil-<br \/>\niers poss\u00e9dant une solide association professi-<br \/>\nonnelle, comme l\u2019ICE, pour obtenir une \u00e9valu-<br \/>\nation ind\u00e9pendante de la valeur marchande<br \/>\nde leur propri\u00e9t\u00e9. Les consommateurs peuvent <\/p>\n<p>Guide \u00e0 l\u2019intention du consommateur\u00a0:<br \/>\nComprendre le processus d\u2019\u00e9valuation<\/p>\n<p>C<br \/>\nPar Allan Beatty, AACI, P.App et Nathalie Roy-Patenaude, AACI, P.App<\/p>\n<p>trouver des membres de l\u2019ICE en cliquant sur<br \/>\nTrouvez un expert en \u00e9valuation dans le site<br \/>\nWeb de l\u2019Institut.<\/p>\n<p>Comprendre le processus d\u2019\u00e9valuation<br \/>\nLes membres de l\u2019ICE sont engag\u00e9s par une<br \/>\ngrande diversit\u00e9 de clients pour fournir une<br \/>\nopinion professionnelle ou des services d\u2019\u00e9va-<br \/>\nluation consultatifs sur la qualit\u00e9, la valeur ou<br \/>\nl\u2019utilit\u00e9 d\u2019une propri\u00e9t\u00e9 donn\u00e9e. Des \u00e9valua-<\/p>\n<p>tions peuvent \u00eatre requises pour presque tous<br \/>\ntypes de propri\u00e9t\u00e9 lorsque des biens immobiliers<br \/>\nsont vendus, hypoth\u00e9qu\u00e9s, \u00e9valu\u00e9s pour fins<br \/>\nmunicipales, assur\u00e9s ou d\u00e9velopp\u00e9s.<\/p>\n<p>Le guide porte sur les \u00e9valuations r\u00e9siden-<br \/>\ntielles, en mettant l\u2019accent sur les \u00e9valuations<br \/>\ndemand\u00e9es pour fin de pr\u00eat hypoth\u00e9caire, l\u2019une<br \/>\ndes principales raisons d\u2019\u00eatre d\u2019une \u00e9valuation.<br \/>\nCette derni\u00e8re est fr\u00e9quemment associ\u00e9e \u00e0<br \/>\nl\u2019achat d\u2019une propri\u00e9t\u00e9 lorsqu\u2019un nouveau <\/p>\n<p>Parlons pratique professionnelle<\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada20<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>pr\u00eat hypoth\u00e9caire est requis pour compl\u00e9ter la<br \/>\ntransaction. Les renouvellements d\u2019hypoth\u00e8que,<br \/>\ndemandes de ligne de cr\u00e9dit et pr\u00eats \u00e0 la<br \/>\nrestauration sont \u00e9galement des circonstances<br \/>\nn\u00e9cessitant une estimation \u00e0 jour de la valeur<br \/>\nmarchande, qui permet au pr\u00eateur de s\u2019assurer<br \/>\nqu\u2019il poss\u00e8de des valeurs suffi  santes pour le pr\u00eat<br \/>\nhypoth\u00e9caire.<\/p>\n<p>\u00c9tapes du processus d\u2019\u00e9valuation<br \/>\nL\u2019\u00e9valuation des propri\u00e9t\u00e9s r\u00e9sidentielles d\u00e9pend<br \/>\nfortement d\u2019une comparaison des propri\u00e9t\u00e9s<br \/>\nr\u00e9cemment vendues \u00e0 la propri\u00e9t\u00e9 \u00e9valu\u00e9e.<br \/>\nComme l\u2019exercice consiste \u00e0 estimer le prix<br \/>\nauquel se vendrait probablement la propri\u00e9t\u00e9<br \/>\nvis\u00e9e si elle \u00e9tait off erte sur le march\u00e9, les<br \/>\nventes r\u00e9centes de propri\u00e9t\u00e9s similaires servent<br \/>\nde comparaisons et de r\u00e9f\u00e9rences. Les ventes<br \/>\ncomparables repr\u00e9sentent ce que d\u2019autres<br \/>\nacheteurs inform\u00e9s sur le march\u00e9 sont dispos\u00e9s \u00e0<br \/>\npayer pour des caract\u00e9ristiques, un endroit et des<br \/>\ncommodit\u00e9s comparables.<\/p>\n<p>Comme deux propri\u00e9t\u00e9s ne sont jamais<br \/>\ntout \u00e0 fait identiques, l\u2019\u00e9valuateur r\u00e9unit les<br \/>\nrenseignements sur les ventes comparables et<br \/>\napplique des ajustements au prix de vente r\u00e9el<br \/>\nde ces ventes afi n de refl \u00e9ter leurs diff \u00e9rences<br \/>\n(endroit, caract\u00e9ristiques et commodit\u00e9s) par<br \/>\nrapport \u00e0 la propri\u00e9t\u00e9 vis\u00e9e. Le prix de vente<br \/>\najust\u00e9 de chaque vente comparable donne alors<br \/>\nune fourchette raisonnable de valeurs pour<br \/>\nguider l\u2019\u00e9valuateur dans l\u2019estimation d\u2019une valeur<br \/>\nmarchande de la propri\u00e9t\u00e9 vis\u00e9e.<\/p>\n<p>Ce qu\u2019on peut attendre de l\u2019inspection<br \/>\nd\u2019une propri\u00e9t\u00e9<br \/>\nLe processus d\u2019\u00e9valuation tient compte de<br \/>\nplusieurs \u00e9l\u00e9ments, y compris les caract\u00e9ristiques<br \/>\nphysiques de l\u2019habitation ainsi que les d\u00e9fi ciences<br \/>\nou d\u00e9t\u00e9riorations. En plus de comprendre les<br \/>\nforces dynamiques du march\u00e9 immobilier, les<br \/>\nmembres de l\u2019ICE poss\u00e8dent des comp\u00e9tences <\/p>\n<p>et des connaissances dans le domaine de<br \/>\nla construction, qui sont essentielles \u00e0 leur<br \/>\nformation. Ils comptent \u00e9galement sur l\u2019exper-<br \/>\ntise des professionnels de l\u2019industrie lorsque<br \/>\nles caract\u00e9ristiques des b\u00e2timents sont plus<br \/>\ncomplexes.<\/p>\n<p>Qu\u2019un consommateur ou une institution<br \/>\nfi nanci\u00e8re embauche un \u00e9valuateur pour \u00e9valuer<br \/>\nvotre maison\u00a0:<br \/>\n\u2022  l\u2019\u00e9valuateur fixera un moment qui vous <\/p>\n<p>convient pour faire l\u2019inspection;<br \/>\n\u2022  il pr\u00e9voira 20-40 minutes ou plus pour faire <\/p>\n<p>l\u2019inspection;<br \/>\n\u2022  il recueillera le plus de renseignements <\/p>\n<p>possible durant l\u2019inspection de la maison sur<br \/>\nl\u2019int\u00e9rieur et l\u2019ext\u00e9rieur de la propri\u00e9t\u00e9.<\/p>\n<p>Les photographies sont une partie<br \/>\nimportante du rapport d\u2019\u00e9valuation, car<br \/>\nelles fournissent une repr\u00e9sentation visuelle<br \/>\ndes donn\u00e9es contenues dans le rapport. Les<br \/>\nphotographies ext\u00e9rieures sont importantes<br \/>\npour identifi er clairement la propri\u00e9t\u00e9 et ses<br \/>\ncaract\u00e9ristiques. Il arrive que le client de<br \/>\nl\u2019\u00e9valuateur demande des photographies de<br \/>\nl\u2019int\u00e9rieur de la propri\u00e9t\u00e9. Les consommateurs<br \/>\ndoivent se rappeler qu\u2019en vertu de la Loi sur<br \/>\nla protection des renseignements personnels<br \/>\net les documents \u00e9lectroniques (LPRPDE),<br \/>\nl\u2019\u00e9valuateur doit obtenir le consentement \u00e9crit<br \/>\nou verbal du propri\u00e9taire ou de l\u2019occupant (si<br \/>\ndiff \u00e9rent du propri\u00e9taire) avant de photogra-<br \/>\nphier l\u2019int\u00e9rieur de la propri\u00e9t\u00e9.<\/p>\n<p>L\u2019\u00e9valuateur doit en outre r\u00e9unir les<br \/>\nrenseignements touchant les activit\u00e9s r\u00e9centes<br \/>\nsurvenues sur le march\u00e9 relativement \u00e0 votre<br \/>\nmaison. Alors que des renseignements publics<br \/>\nsont souvent disponibles, l\u2019\u00e9valuateur peut<br \/>\ns\u2019informer des inscriptions de la propri\u00e9t\u00e9 ou<br \/>\ndes off res d\u2019achat dans les 12 derniers mois,<br \/>\nde m\u00eame que toute vente de la propri\u00e9t\u00e9<br \/>\ndepuis trois ans.<\/p>\n<p>Financer ou refi nancer votre propri\u00e9t\u00e9<br \/>\nQu\u2019ils ach\u00e8tent une maison ou qu\u2019ils refi nancent<br \/>\nla maison qu\u2019ils poss\u00e8dent, les consommateurs<br \/>\ndoivent savoir o\u00f9 le processus d\u2019\u00e9valuation s\u2019ins\u00e8re<br \/>\ndans le processus de pr\u00eat hypoth\u00e9caire et recon-<br \/>\nna\u00eetre les joueurs cl\u00e9s et le r\u00f4le de chacun.<\/p>\n<p>R\u00e9nover votre maison<br \/>\nIl existe diff \u00e9rentes raisons de vouloir r\u00e9nover. Que<br \/>\nle choix d\u2019un style de vie ou un changement de<br \/>\nsituation familiale entra\u00eene la n\u00e9cessit\u00e9 d\u2019autres<br \/>\nr\u00e9novations pratiques ou que vous ayez simple-<br \/>\nment besoin de modifi er ou prot\u00e9ger votre maison,<br \/>\nplanifi er ces r\u00e9novations est essentiel. Le Guide<br \/>\nr\u00e9pond aux questions souvent pos\u00e9es sur les meil-<br \/>\nleures fa\u00e7ons d\u2019augmenter la valeur d\u2019une maison,<br \/>\nsugg\u00e8re de simples r\u00e9novations tr\u00e8s profi tables et<br \/>\nproduit un bon rendement du capital investi dans<br \/>\nles r\u00e9novations.<\/p>\n<p>Engager un \u00e9valuateur accr\u00e9dit\u00e9 de l\u2019ICE \u2013<br \/>\nPoints importants \u00e0 consid\u00e9rer<br \/>\nLorsqu\u2019on engage un \u00e9valuateur accr\u00e9dit\u00e9, les<br \/>\nparam\u00e8tres de l\u2019aff ectation d\u2019\u00e9valuation doivent<br \/>\n\u00eatre fix\u00e9s par \u00e9crit et convenus par les parties afin<br \/>\nd\u2019\u00e9viter tout malentendu ou travail suppl\u00e9mentaire<br \/>\nrequis pour amender le rapport d\u2019\u00e9valuation. Le<br \/>\nGuide d\u00e9crit les modalit\u00e9s habituelles qui doivent<br \/>\n\u00eatre prises en consid\u00e9ration \u00e0 l\u2019engagement et \u00e0<br \/>\nl\u2019instruction d\u2019un \u00e9valuateur d\u00e9sign\u00e9.<\/p>\n<p>Conclusion<br \/>\nPour une \u00e9valuation compl\u00e8te de votre maison,<br \/>\nvous devriez consulter un membre d\u00e9sign\u00e9 de<br \/>\nl\u2019ICE (AACI, P.App ou CRA). Les propri\u00e9taires<br \/>\npeuvent \u00e9pargner temps, argent et d\u00e9ceptions<br \/>\nen consultant d\u2019abord un \u00e9valuateur de l\u2019ICE. Une<br \/>\ncopie compl\u00e8te du Guide \u00e0 l\u2019intention du<br \/>\nconsommateur : Comprendre le processus<br \/>\nd\u2019\u00e9valuation est disponible sur le site Web de<br \/>\nl\u2019ICE sous Ressources \u00e0 la client\u00e8le\/Trouver un<br \/>\nexpert en \u00e9valuation. <\/p>\n<p>\u00ab Ce guide est con\u00e7u pour fournir des conseils et des directives aux<br \/>\nconsommateurs cherchant des services d\u2019\u00e9valuation professionnels en <\/p>\n<p>choisissant un \u00e9valuateur accr\u00e9dit\u00e9. \u00bb<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 21<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>Jurisdictional Exception:<br \/>\nnarrower than you think?<\/p>\n<p>By John Shevchuk, AACI (Hon), C. Arb<br \/>\nBarrister &#038; Solicitor<\/p>\n<p>Professional Practice <\/p>\n<p>he rules in the Canadian Uniform<br \/>\nStandards of Professional Appraisal<br \/>\nPractice (CUSPAP) prescribe minimum <\/p>\n<p>performance Standards.1 However, an appraiser<br \/>\nmay depart from the Standards where the basis<br \/>\nfor a \u2018Jurisdictional Exception\u2019 exists.<\/p>\n<p>Section 2.38 of CUSPAP provides the following:<br \/>\n2.38  JURISDICTIONAL EXCEPTION:<br \/>\npermits the appraiser to disregard<br \/>\na part or parts of these Standards<br \/>\nthat are determined to be contrary<br \/>\nto law or public policy in a given<br \/>\njurisdiction and only that part shall<br \/>\nbe void and of no force or eff ect in<br \/>\nthat jurisdiction.<\/p>\n<p>Section 3.6.2 of CUSPAP describes \u2018jurisdiction\u2019<br \/>\nas relating to \u201cthe legal authority to legislate,<br \/>\napply or interpret law at either the federal,<br \/>\nprovincial or local levels of government.\u201d<br \/>\nFor example, appraisals for expropriation<br \/>\npurposes may involve hypothetical conditions<br \/>\nand may require the appraiser to invoke the<br \/>\nJurisdictional Exception protocol (Appraisal<br \/>\nStandard Comment 7.12.4).<\/p>\n<p>Jurisdictional Exception arises frequently in<br \/>\nthe context of real property assessment and in<br \/>\nmatters of expropriation. CUSPAP makes specifi c<br \/>\nreference to these two spheres of appraisal2 and <\/p>\n<p>T<br \/>\nalso refers to another area that might not be<br \/>\nreadily apparent, namely, reports not prepared<br \/>\nfor public forums, but which could be released<br \/>\nby law under legislation such as Freedom of<br \/>\nInformation statutes.3<\/p>\n<p>An appraiser\u2019s ability to depart from<br \/>\nCUSPAP on the basis of Jurisdictional Exception<br \/>\nis limited to those parts of CUSPAP that are<br \/>\ncontrary to the law or public policy of the<br \/>\nsubject jurisdiction.  Conformance to all other<br \/>\nparts of CUSPAP remains a requirement.4 In<br \/>\nan American case commenting upon the<br \/>\nJurisdictional Exception under the Uniform<br \/>\nStandards of Professional Appraisal Practice<br \/>\n(USPAP), the court accepted the USPAP<br \/>\ndirection that \u201cThe purpose of this rule<br \/>\nis strictly limited to providing a saving or<br \/>\nseverability clause to preserve the balance of <\/p>\n<p>USPAP if one or more of its parts is contrary to<br \/>\nthe law or public policy of a jurisdiction.\u201d5<\/p>\n<p>To illustrate the point, under the Assessment<br \/>\nAct, R.S.B.C. 1996, c. 20, the improvements for<br \/>\ncertain classes of industrial property are valued<br \/>\naccording to a regulated costing manual, but<br \/>\nthe value of the land continues to be based<br \/>\nupon the market value. Thus, the valuation<br \/>\nexercise is bifurcated requiring an appraiser<br \/>\nto adhere to the Standards when valuing the<br \/>\nland component, but invoking Jurisdictional<br \/>\nException for the improvements.<\/p>\n<p>CUSPAP 3.6.2 puts the responsibility<br \/>\nsquarely on the appraiser for determining when<br \/>\nJurisdictional Exception is appropriate. In order<br \/>\nto avoid misleading the reader and the intended<br \/>\nuser, it is necessary to identify those parts of<br \/>\nCUSPAP that have been disregarded and the<br \/>\nlegal authority justifying the exception. CUSPAP<br \/>\nPractice Note 12.50 reinforces this requirement<br \/>\nwhere it says that, when Jurisdictional Exception<br \/>\nis claimed, the appraiser must be able to explain<br \/>\nthe basis for the claim \u2013 mere indiff erence in a<br \/>\nparticular jurisdiction as to whether the Standards<br \/>\nare to be applied will not suffi  ce to invoke the<br \/>\nexception.  <\/p>\n<p>CUSPAP Practice Note 12.50.3 provides two<br \/>\ncircumstances for claiming Jurisdictional Exception:<br \/>\n\u2022  where legislation overrides the Standards rules, <\/p>\n<p>or<\/p>\n<p>\u201cAn appraiser\u2019s ability to depart from CUSPAP on the basis of Jurisdictional<br \/>\nException is limited to those parts of CUSPAP that are contrary to the law or public <\/p>\n<p>policy of the subject jurisdiction. \u201c<\/p>\n<p>\u201cJurisdictional<br \/>\nException arises <\/p>\n<p>frequently<br \/>\nin the context of <\/p>\n<p>real property assessment<br \/>\nand in matters of <\/p>\n<p>expropriation.\u201c<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada22<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>\u2022 where assessment jurisdiction policy or the<br \/>\nevidentiary procedures of the appeal process<br \/>\nwill not allow assessors to provide information<br \/>\nrequired by the Standards.<\/p>\n<p>An example of the former situation is where<br \/>\na jurisdiction mandates a determination of<br \/>\nvalue based upon value-in-use.6 In a residential<br \/>\ncontext, at least one jurisdiction requires an<br \/>\nappraiser to value certain types of residences in<br \/>\ntheir actual use regardless of the highest and<br \/>\nbest use.7 <\/p>\n<p>In the latter instance (policy or procedure),<br \/>\npresenting an opinion of value without<br \/>\nappropriate supporting data and analysis may<br \/>\nor may not be appropriate for a Jurisdictional<br \/>\nException. If a valuation tribunal makes orders <\/p>\n<p>limiting the form of report or the requirement<br \/>\nfor production of supporting material, invoking<br \/>\nthe Jurisdictional Exception is appropriate.<br \/>\nOn the other hand, some valuation tribunals<br \/>\nsimply do not pay particular attention, or<br \/>\nrequire adherence, to CUSPAP. This does not<br \/>\nprovide the basis for invoking Jurisdictional<br \/>\nException. <\/p>\n<p>In closing<br \/>\nJurisdictional Exception is only applicable where<br \/>\npart or parts of CUSPAP are contrary to law or<br \/>\npublic policy. It is not appropriate where the<br \/>\njurisdiction is indiff erent to adherence to CUSPAP.<\/p>\n<p>It is the appraiser\u2019s responsibility to<br \/>\ndetermine when Jurisdictional Exception is<br \/>\nappropriate.<\/p>\n<p>When in doubt, seek direction from an<br \/>\nappropriate legal advisor or the applicable<br \/>\ntribunal regarding the specifi c requirements in<br \/>\nyour jurisdiction. <\/p>\n<p>End notes<br \/>\n1 CUSPAP, January 01, 2012, p. 1<br \/>\n2 CUSPAP 7.12.4, 12.50<br \/>\n3 CUSPAP 12.40.8<br \/>\n4 CUSPAP 2.38, 3.6.1<br \/>\n5 Berne Corp. and Others v. Government of the <\/p>\n<p>Virgin Islands, 2003 262 F. Supp. 2d 540; 2003<br \/>\nU.S. Dist. LEXIS 8087; affi  rmed 105 Fed. Appx.<br \/>\n324, 2004 U.S. App. LEXIS 13241 <\/p>\n<p>6 In re: The Majestic Star Casino, LLC, 2011 457<br \/>\nB.R. 327; 2011 Bankr. LEXIS 3370<\/p>\n<p>7 Assessment Act, R.S.B.C. 1996. c. 20, Section 19(8)<\/p>\n<p>\u201cIt is the appraiser\u2019s responsibility to determine when<br \/>\nJurisdictional Exception is appropriate.\u201d<\/p>\n<p>Manual for Estimating the Replacement<br \/>\nCost of Single Family Dwellings<\/p>\n<p>2013 Residential Costing Manual<br \/>\nONLINE VERSION NOW AVAILABLE!<\/p>\n<p>Call, Fax or Email for Details<br \/>\nWebsite: www.douglascostguide.com      Email: karldouglas@hay.net<\/p>\n<p>Telephone: (877) 284-0028      Fax: (519) 238-6214<\/p>\n<p>1 Storey<br \/>\nTri-Level<\/p>\n<p>1-3\/4 Storey<br \/>\n2-1\/2 Storey<\/p>\n<p>Raised Ranch<br \/>\n1-1\/2 Storey<\/p>\n<p>2 Storey<br \/>\nGarages<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 23<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"3hWI4sy7F0\"><p><a href=\"https:\/\/www.douglascostguide.com\/\">Douglas Cost Guide: Estimate Rebuild &#038; Replacement Costs<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Douglas Cost Guide: Estimate Rebuild &#038; Replacement Costs&#8221; &#8212; Douglas Cost Guide\" src=\"https:\/\/www.douglascostguide.com\/embed\/#?secret=gxmULp9TZe#?secret=3hWI4sy7F0\" data-secret=\"3hWI4sy7F0\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:karldouglas@hay.net<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>Advocacy Initiatives<\/p>\n<p>Defending our professionalism<\/p>\n<p>n August, an article written by Mike Holmes<br \/>\n(Canadian professional contractor) was<br \/>\npublished in 11 newspapers across the <\/p>\n<p>county. The article referenced a consumer\u2019s<br \/>\nexperience with an appraisal done on their<br \/>\nhome and Mr. Holmes questioned the academic<br \/>\nand technical qualifi cations required to become<br \/>\nan expert-appraiser. He also questioned what<br \/>\nhe perceived to be the profession\u2019s lack of<br \/>\nprofessional practice standards. <\/p>\n<p>Although the article did not mention the<br \/>\nappraiser\u2019s professional affi  liation (Appraisal<br \/>\nInstitute of Canada (AIC) or any other appraisal<br \/>\norganization), the AIC felt an obligation to respond<br \/>\nto inform the public about the AIC\u2019s rigorous<br \/>\ncurriculum, education and applied experience<br \/>\nrequirements for achieving the distinguished CRA<br \/>\nand AACI, P.App designations. We emphasized<br \/>\nthat our members have a professional obligation <\/p>\n<p>I<br \/>\nto comply with the AIC\u2019s ethics and appraisal<br \/>\nstandards under the Canadian Uniform Standards of<br \/>\nProfessional Appraisal Practice (CUSPAP). Below is an<br \/>\nexcerpt from the AIC\u2019s letter to the 11 newspapers\u2019<br \/>\neditors, which is also available in the members<br \/>\nSection of the AIC website.  <\/p>\n<p>\u201cMr. Holmes\u2019 article criticizes the appraiser<br \/>\nwithout having seen the house, and goes<br \/>\non to say that the \u2018appraiser the bank <\/p>\n<p>hired couldn\u2019t support the loan.\u2019 In truth,<br \/>\nthe appraiser\u2019s professional and ethical<br \/>\nresponsibility is to provide an independent<br \/>\nand unbiased assessment of the value of the<br \/>\nsubject property. While the homeowners in<br \/>\nthe article may be disappointed, it does not<br \/>\nmean the appraiser was wrong.\u00a0<\/p>\n<p>\u201c\u2026 the valuation of collateral is just<br \/>\none step in the loan process. In fact, all<br \/>\nCanadian federally-regulated and non-<br \/>\nfederally regulated fi nancial institutions<br \/>\nhave specifi c guidelines and policies for<br \/>\nunderwriting loans, which include, but are<br \/>\nnot limited to: (i) the borrower\u2019s ability<br \/>\nto service their debts and to repay the<br \/>\nloan; (ii) a thorough understanding of the<br \/>\nmarket conditions; and (iii) the value of<br \/>\nthe collateral. <\/p>\n<p>\u201cContrary to Mr. Holmes\u2019 assertions,<br \/>\nconstruction skills and knowledge are<br \/>\nfundamental to the training AIC members<br \/>\nreceive and our Continuing Professional<br \/>\nDevelopment programs regularly focus on<br \/>\nnew and emerging construction practices.<br \/>\nMembers also rely on the expertise of<br \/>\nindustry professionals where building<br \/>\ncharacteristics are more complex.\u201d<\/p>\n<p>\u201cThe AIC felt an obligation to respond to<br \/>\ninform the public about the AIC\u2019s rigorous curriculum,<\/p>\n<p> education and applied experience requirements<br \/>\nfor achieving the distinguished CRA <\/p>\n<p>and AACI, P.App designations.\u201c<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada24<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>\u00a0In September, the AIC wrote to all four<br \/>\nappraisal management companies (AMCs)<br \/>\nto bring to their attention a number of issues<br \/>\nraised by our members. The letter reiterated<br \/>\nthe rules of ethical conduct that come from the<br \/>\nobligations that arise from being a profession<br \/>\nand reminded the AMCs that AIC members are<br \/>\nexpected to:<br \/>\n\u2022  commit themselves to principles that refl ect <\/p>\n<p>high standards of professionalism; and<br \/>\n\u2022  engage in conduct that will enhance their <\/p>\n<p>professional status, the reputation of the<br \/>\nInstitute, the profession, and the confi dence<br \/>\nand interest of the public. <\/p>\n<p>What follows are some of the key concerns<br \/>\nraised along with excerpts from the letter:<br \/>\n\u2022  Quick turnaround times \u2013 \u201c\u2026 the <\/p>\n<p>pressures of increasingly shorter turnaround<br \/>\ntimes make it increasingly diffi  cult for our<br \/>\nmembers to meet the Standards without<br \/>\ncompromising quality &#8230;\u201d <\/p>\n<p>\u2022  Requests for \u2018limited time\u2019 clauses \u2013<br \/>\n\u201ceff ectively undermine our members\u2019 ability<br \/>\nto eff ectively complete a proper market<br \/>\nassessment and analysis of the data by<br \/>\nasking them to ballpark the market value of<br \/>\nthe property, conditional to a 10% variance.\u201d <\/p>\n<p>\u2022  Undetermined or unknown intended<br \/>\nuser \u2013 \u201cUnder CUSPAP, in the report, the<br \/>\nappraiser must identify the client and<br \/>\nother intended users, by name or type. To<br \/>\nbe determined or To be confi rmed is NOT<br \/>\ncompliant to the Standards \u2026\u201d<\/p>\n<p>\u2022  System limitations of AMC forms \u2013<br \/>\n\u201cMany of our members use the forms<br \/>\nmandated by the AMCs; however, the system<br \/>\nlimitations imposed by the AMC forms make<br \/>\nit diffi  cult, and in some instances impossible,<br \/>\nfor our members to comply to CUSPAP.\u201d<\/p>\n<p>\u2022  Withholding of relevant information \u2013<br \/>\n\u201cThe voluntary withholding of key<br \/>\ninformation raises concerns and questions as <\/p>\n<p>to the validity of the mortgage application,<br \/>\nrisk of fraudulent lending activities, the<br \/>\nowner or borrower\u2019s awareness and<br \/>\nunderstanding of the mortgage lending<br \/>\nprocess, the professional and ethical<br \/>\nbusiness practices of our members\u2019 clients.\u201d<\/p>\n<p>The letter outlined the Standards<br \/>\nimplications surrounding each issue and<br \/>\ninvited the AMCs, individually or collectively,<br \/>\nto discuss with the AIC how business<br \/>\npractices can be improved, all the while<br \/>\nmeeting client requirements and protecting<br \/>\nthe public interest.  <\/p>\n<p>At the request of the Real Estate Council<br \/>\nof Alberta (RECA), on October 22, AIC<br \/>\nPresident Dave Shum, President-Elect Dan<br \/>\nWilson and CEO Keith Lancastle met with<br \/>\nRECA, the four AMCs and other industry<br \/>\nstakeholders to discuss issues of mutual<br \/>\nconcern. Alberta is one of three provinces<br \/>\nwhere appraisers are licensed and, as the<br \/>\nregulator, RECA has sought to develop a<br \/>\nbetter understanding of the evolving role<br \/>\nAMCs play within the marketplace. Many<br \/>\nof the issues and concerns raised in the AIC<br \/>\nletter to the AMCs were discussed; RECA<br \/>\nrepresentatives provided context from <\/p>\n<p>the regulator\u2019s perspective. A number of<br \/>\nRECA policies and regulations are currently<br \/>\nunder review and the meeting provided an<br \/>\nopportunity for candid discussion among the<br \/>\nkey stakeholder groups. A copy of the AIC<br \/>\nletter is available in the members Section<br \/>\nof the AIC website under Advocacy and<br \/>\nGovernment Relations Initiatives.<\/p>\n<p>Finally, the AIC was invited to participate<br \/>\nas a panelist at the Canadian Association<br \/>\nof Accredited Mortgage Professionals<br \/>\n(CAAMP) Fraud Summit in Toronto (October<br \/>\n11) and in Calgary (October 15), as part of<br \/>\nCMHC\u2019s session on Valuation Fraud. The<br \/>\nAIC\u2019s presentation walked the audience<br \/>\nthrough an appraisal report, focusing on<br \/>\nkey areas where data can be misrepresented<br \/>\nor manipulated. It also provided tips on<br \/>\nmortgage and valuation fraud prevention,<br \/>\nas well as key information to assist<br \/>\nintended users in eff ectively reading and<br \/>\nunderstanding an appraisal report. <\/p>\n<p>With these two sessions, the AIC reached<br \/>\nclose to 325 industry stakeholders and<br \/>\nextended an invitation to all in attendance to<br \/>\ncontinue to engage the AIC and our members<br \/>\nin discussions on valuation, particularly in the<br \/>\ncontext of mortgage fraud. <\/p>\n<p>\u201cWith these two sessions, the AIC reached<br \/>\nclose to 325 industry stakeholders <\/p>\n<p>and extended an invitation to all in attendance to<br \/>\ncontinue to engage the AIC and our members in <\/p>\n<p>discussions on valuation, particularly in<br \/>\nthe context of mortgage fraud.\u201d<\/p>\n<p>\u201cThe AIC wrote to all four appraisal management<br \/>\ncompanies (AMCs) to bring to their attention a <\/p>\n<p>number of issues raised by our members.\u201d<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 25<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>Peer Review<\/p>\n<p>It pays to get peer reviewed<br \/>\n\u201cAs part of the recruitment process for becoming a<br \/>\nProfessional Practice seminar instructor (PPSI), I had<br \/>\nto submit a work product for peer review. My peer<br \/>\nreview experience was great.\u00a0The reviewer provided<br \/>\nvery specific points for improvements and distin-<br \/>\nguished between his comments related to things like<br \/>\nStandards and his editorial opinion. I recommend<br \/>\npeer review to everyone, whether you are in the<br \/>\npublic or private sector.\u00a0I can see a day coming when<br \/>\nall members will need to complete a peer review at<br \/>\nleast once or twice during a recertification cycle.\u201d<\/p>\n<p>&#8211; John Peebles, AACI, P. App., New PPSI<\/p>\n<p>\u201cEach and every peer reviewer is committed to<br \/>\nproviding constructive comments and suggestions to<br \/>\nhelp fellow members improve their work prod-<br \/>\nuct.\u00a0They find providing peer review reports to be a<br \/>\nrewarding endeavour \u2013 a sentiment echoed by the<br \/>\nmany members who have undergone peer review.\u201d\u00a0 <\/p>\n<p>&#8211; Shelley Poirier,<br \/>\nProfessional Practice Coordinator, National Office<\/p>\n<p>\u201cYou may feel an adrenal rush when you<br \/>\nconsider that an \u2018outsider\u2019 is going to review<br \/>\na report of yours looking for shortcomings,<br \/>\nbut it is worth it. Live a little.\u00a0The comments<br \/>\nimproved ALL the reports leaving our firm.<\/p>\n<p>\u00a0\u201cI don\u2019t know who can\u2019t afford this.<br \/>\nIt is free and takes none of your time.\u00a0This<br \/>\nis the most cost effective way to improve<br \/>\nthe quality of your firm\u2019s reports because it<br \/>\naddresses the appraiser\u2019s particular areas<br \/>\nfor improvement.  \u00a0 <\/p>\n<p>\u201cWho do you want to find your report<br \/>\nweaknesses \u2013 a peer reviewer, or cross-<br \/>\nexamining counsel? You cannot get this kind<br \/>\nof support anywhere else.\u201d<\/p>\n<p>&#8211; Steven Thair, AACI, P. App., New PPSI<\/p>\n<p>\u201cOperating an appraisal business in a sparsely<br \/>\npopulated region tends to influence the<br \/>\nnumber of hours I spend writing appraisal<br \/>\nreports.\u00a0Most of my concerns relate to <\/p>\n<p>appraisal methodology when comparable<br \/>\ninformation is limited.\u00a0I often ask myself:\u00a0\u2018What<br \/>\nwould another appraiser do in the same<br \/>\ncircumstances, with limited sales data and a<br \/>\nunique property?\u2019<\/p>\n<p>\u00a0\u201cOne might not approach a competitor<br \/>\nwith this type of question; however, I have<br \/>\nsubmitted a report for peer review, and have<br \/>\nbeen given answers to my questions.\u00a0I found<br \/>\nthe experience unbiased and rewarding.\u00a0The<br \/>\nfeedback was constructively critical with<br \/>\nsuggestions for improvements.\u00a0 <\/p>\n<p>\u201cMembers submitting work product for<br \/>\npeer review are eligible for four to eight CPD<br \/>\ncredits per five-year cycle, at no cost to me,<br \/>\nthe appraiser.\u00a0 <\/p>\n<p>\u00a0\u201cI recommend peer review to all AIC fee<br \/>\nappraisers. It is also a great learning tool for Can-<br \/>\ndidate members looking for another designated<br \/>\nmember\u2019s opinion of their work product.\u201d<\/p>\n<p>&#8211; Linda Hastings, AACI, P. App., Peer Reviewer <\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada26<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>Education<br \/>\nBy Cliff Smirl, AACI, P.App<\/p>\n<p>UBC\/AIC Certificate in<br \/>\nResidential valuation (CRv)<\/p>\n<p>he Appraisal Institute of Canada (AIC)<br \/>\nand UBC\u2019s Sauder School of Business Real<br \/>\nEstate Division are pleased to announce <\/p>\n<p>the launch of a new Certificate Program leading<br \/>\ntowards the Canadian Residential Appraiser (CRA)<br \/>\ndesignation. The UBC\/AIC Certificate in Residen-<br \/>\ntial Valuation (CRV) will provide an educational<br \/>\nprogram for residential appraisers that is similar in<br \/>\ndesign to the successful Post-Graduate Certificate<br \/>\nin Real Property Valuation (PGCV) that leads<br \/>\ntowards the AACI, P.App designation. <\/p>\n<p>The CRV program presents a valuable oppor-<br \/>\ntunity for several reasons. First, it will give our<br \/>\nmembers the additional benefit of an academic<br \/>\ncredential from a recognized university, as well<br \/>\nas a professional designation upon completion of<br \/>\nthe CRA. Those who complete the CRV program<br \/>\ncan promote both the academic and professional<br \/>\ndesignation together adding additional credibility<br \/>\nto their professional services. <\/p>\n<p>Second, given the fact that the vast major-<br \/>\nity of our CRA Candidates come to AIC with a<br \/>\ndegree and the two prerequisite courses already<br \/>\ncompleted (BUSI 100 and BUSI 101), the CRV<br \/>\nwill streamline the education program rather<br \/>\nthan duplicate course work. This is an import-<br \/>\nant change, since potential Candidates often<br \/>\ncompare career alternatives based, in part, on<br \/>\nthe time and money they will need to invest to<br \/>\nachieve their professional designation. <\/p>\n<p>Finally, the CRV will provide students with<br \/>\nan opportunity to select of one of two elective<br \/>\ncourses. This change reflects a successful com-<br \/>\nponent of the PGCV program and will present<br \/>\nstudents in the CRV program with an opportun-<br \/>\nity to focus on either real property assessment or<br \/>\nreal estate business.\u00a0This addresses the different<br \/>\nneeds of two key constituents in AIC \u2013 those<br \/>\nworking in fee and non-fee appraisal\/consulting.\u00a0<\/p>\n<p>T<\/p>\n<p>The new Certificate Program was endorsed<br \/>\nby the AIC Board in June 2012 and is now<br \/>\nmoving through UBC\u2019s final approval process.<br \/>\nThe Certificate will be formally provided by<br \/>\nUBC, with the UBC\/AIC education partnership<br \/>\nrecognized directly on the Certificate. The<br \/>\nanticipated date for final approval is late 2012,<br \/>\nwith the program\u2019s formal introduction in<br \/>\nearly 2013.  <\/p>\n<p>Although students currently working<br \/>\ntowards the CRA designation are eligible for<br \/>\nthe CRV, the CRV will not be issued retroac-<br \/>\ntively to students who have already completed<br \/>\nall courses currently required for the CRA des-<br \/>\nignation. Admission to the program is based<br \/>\nupon applicable post-secondary education.<\/p>\n<p>The CRV prerequisites include:<br \/>\n1. university undergraduate degree completion <\/p>\n<p>(Canadian four-year degree\/120 credits);<br \/>\n2. BUSI 100: Micro Foundations of Real Estate <\/p>\n<p>Economics (or equivalent); and<br \/>\n3. BUSI 101: Capital Markets and Real Estate  <\/p>\n<p>(or equivalent). <\/p>\n<p>The program comprises four core courses and<br \/>\none of two elective courses:<br \/>\nCore courses:<br \/>\n\u2022  BUSI 112: Canadian Real Property Law and Real <\/p>\n<p>Estate Ethics;<br \/>\n\u2022  BUSI 330: Foundations of Real Estate Appraisal;<br \/>\n\u2022  BUSI 344: Statistical and Computer Applications <\/p>\n<p>in Valuation; and<br \/>\n\u2022  BUSI 400: Residential Property Analysis. <\/p>\n<p>Elective courses<br \/>\n(must complete one of the following):<br \/>\n\u2022  BUSI 443: Foundations of Real Property Assessment;  <\/p>\n<p>OR<br \/>\n\u2022  BUSI 433: Real Estate Business (currently in <\/p>\n<p>development and pending UBC approval). <\/p>\n<p>Refer to the UBC Real Estate Division website<br \/>\nfor further information pertaining to the UBC\/AIC<br \/>\nCertificate in Residential Valuation (CRV) program. <\/p>\n<p>www.sauder.ubc.ca\/Programs\/Real_Estate_<br \/>\nDivision\/Credit_Programs_and_Professional_<br \/>\nDevelopment_Courses\/Appraisal_Institute_of_<br \/>\nCanada <\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 27<\/p>\n<p>http:\/\/www.sauder.ubc.ca\/Programs\/Real_Estate_Division\/Credit_Programs_and_Professional_Development_Courses\/Appraisal_Institute_of_Canada<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>he UBC Real Estate Division continues<br \/>\nits series of live, online webinars on<br \/>\nFriday, December 7 from 9 am \u2013 11 am <\/p>\n<p>Pacific time (12 pm-2 pm Eastern time).<br \/>\nThe webinars are two-hour presentations<br \/>\nby expert instructors, in an interactive<br \/>\nonline classroom environment. By attending<br \/>\nthe session and completing two hours of<br \/>\npre-reading on your own, you will receive<br \/>\nfour AIC CPD credit hours. There is no quiz or<br \/>\nexam required to receive these credits. <\/p>\n<p>Self-Study Course<br \/>\nPlease note \u2013 a self-study version of each<br \/>\ncourse is also available, with an archived<br \/>\nversion of the webinar presentation. <\/p>\n<p>CPD 112: Real Estate Consulting:<br \/>\nForecasting<br \/>\nThis course is the third in a series of CPD<br \/>\ncourses adapted from the UBC Real Estate<br \/>\nDivision\u2019s BUSI 460 Critical Analysis and<br \/>\nForecasting in Real Estate course. BUSI 460<br \/>\naims to widen the perspective of real estate<br \/>\nprofessionals, fostering capabilities for offering<br \/>\nhigh-level real estate advisory services. The<br \/>\n\u2018big picture\u2019 goal is advancing beyond point-<br \/>\nin-time valuation, by better focusing on clients\u2019<br \/>\nneeds and helping them make high quality real<br \/>\nestate decisions.  <\/p>\n<p>The CPD 112 Forecasting course specifically<br \/>\naddresses how forecasting can be used <\/p>\n<p>as a creative problem-solving tool. Various<br \/>\nforecasting methods are introduced along<br \/>\nwith their specific application to real estate<br \/>\npractitioners.  <\/p>\n<p>A great deal of real estate decisions are<br \/>\nlinked to demographic trends. Developing<br \/>\naccurate demographic forecasts is a key<br \/>\nsuccess factor in analysis of trends in real estate<br \/>\nmarkets. The CPD 112 course also focuses<br \/>\non forecasting for both demographics and<br \/>\npsychographics. Demographic analyses involve<br \/>\nmathematical analysis, while psychographics is<br \/>\nmore a matter of studying social trends. <\/p>\n<p>Examples and case studies are provided<br \/>\nthroughout the course, in order to demonstrate<br \/>\nthe practical application of demographic,<br \/>\npsychographic, and market analysis in a real<br \/>\nestate investment context.<\/p>\n<p>CPD 113: Requests for Proposals (RFPs) \u2013<br \/>\nWinning Strategies<br \/>\nIf you want to do real estate consulting or<br \/>\nvaluation work for government, you will likely<br \/>\nbe required to compete for this work via a<br \/>\nrequest for proposals (RFP). Your chances of<br \/>\nachieving this work, therefore, depend on<br \/>\nyour ability to respond to the RFP effectively.<br \/>\nPreparation of RFP documents is both an art<br \/>\nand a science.  <\/p>\n<p>If you are a professional real estate<br \/>\nconsultant or appraiser who has been<br \/>\ndiscouraged from pursuing RFP opportunities, <\/p>\n<p>Spotlight on Continuing Professional Development<\/p>\n<p>FEED YOUR FUTURE<br \/>\nwith CPD FRIDAYS<\/p>\n<p>Education<\/p>\n<p>T then this course is for you. Our goal is to take the mystery out of RFPs, and increase your chance of success in seeking out RFP business<br \/>\nopportunities. This course was written by highly<br \/>\nqualified experts in RFP preparation, along with<br \/>\n\u2018words of advice\u2019 from individuals who have<br \/>\nsubmitted successful proposals.    <\/p>\n<p>The one consistent message we heard in<br \/>\npreparing this course was the need to invest<br \/>\nthe necessary time and effort to prepare a<br \/>\nquality proposal. Your proposal reflects on<br \/>\nyou as an individual and\/or on your company.<br \/>\nTherefore, it is essential that you prepare a<br \/>\nquality submission that reflects your standards<br \/>\nof work and professionalism. With this mindset,<br \/>\nand with the information in this course, we<br \/>\nanticipate readers will be in a much stronger<br \/>\nposition to develop their own winning proposals<br \/>\nin response to RFPs.<\/p>\n<p>Upcoming CPD Friday webinars:<br \/>\n\u2022  Friday, December 7, 2012<\/p>\n<p>&#8211; CPD 112: Real Estate Consulting \u2013<br \/>\nForecasting <\/p>\n<p>&#8211; CPD 113: Request for Proposals (RFPs) <\/p>\n<p>For more information on these and other<br \/>\nUBC CPD offerings, please visit our website:<br \/>\nwww.realestate.ubc.ca\/webinar or<br \/>\n www.realestate.ubc.ca\/cpd <\/p>\n<p>See you online! <\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada28<\/p>\n<p>http:\/\/www.realestate.ubc.ca\/webinar<br \/>\nhttp:\/\/www.realestate.ubc.ca\/cpd<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>ot so long ago, a friend asked me why<br \/>\nthe Appraisal Institute of Canada (AIC)<br \/>\ntakes such a strong interest in inter-<\/p>\n<p>national work \u2013 \u201cAfter all,\u201d he said, \u201caren\u2019t your<br \/>\nmembers working only in Canada?\u201d On the surface,<br \/>\nit seems like a valid argument, but the truth is that,<br \/>\nwhile many of our members work solely within<br \/>\ntheir own provinces, a good many have expanded<br \/>\ntheir scope of work in niche markets or specialties<br \/>\nbeyond their provincial borders, and, for some, the<br \/>\nreach has become increasingly \u2018international.\u2019 <\/p>\n<p>Much has been said and written about the<br \/>\nCanadian recovery from the 2008-09 global fi nancial<br \/>\ncrisis. Unlike the United States and many European<br \/>\ncountries, Canada\u2019s real estate markets have, in most<br \/>\nareas, been resilient and recovered to pre-2008<br \/>\nlevels. The structure and performance of our banking<br \/>\nsystem, along with the strong federal oversight, have<br \/>\nbeen globally recognized for their role in minimizing<br \/>\nthe fi nancial impact on Canadians and foreign inves-<br \/>\ntors, and ensuring a timely economic recovery.<\/p>\n<p>With diversifi cation of assets used as an<br \/>\ninvestment strategy to minimize risk and opti-<br \/>\nmize return, the stability of Canada\u2019s real estate<br \/>\nmarket, supported by relatively stable economic<br \/>\nfundamentals, continues to provide opportunities<br \/>\nfor domestic and foreign investors. International<br \/>\ninvestment has been commonplace in key markets<br \/>\nsuch as Vancouver, Edmonton, Calgary, Toronto<br \/>\nand Montreal for a number of years; more recently,<br \/>\ninternational investors are discovering opportuni-<br \/>\nties in other Canadian cities and with a focus on a<br \/>\nwider range of real property types.<\/p>\n<p>Whether it is the regulators, our clients or<br \/>\nstakeholders changing the rules, or the AIC updat-<br \/>\ning its Standards of Professional Appraisal Practice,<br \/>\nchange is inevitable. With reference to Interna-<br \/>\ntional Financial Reporting Standards (IFRS),<br \/>\none reason for change, cited by Paul Cherry, Chair of<br \/>\nthe Canadian Accounting Standards Board (AcSB)1,<br \/>\nis that \u201cCanada cannot stand in isolation from the<br \/>\ngrowing acceptance of a common fi nancial report-<br \/>\ning language. Capital markets have gone global<br \/>\nand, with businesses increasingly making decisions<br \/>\nin a global context, Canada is also moving to a<br \/>\nglobal position.\u201d These kinds of change represent<br \/>\ngreat opportunities for AIC members.<\/p>\n<p>International players considering investing<br \/>\nin Canada need to know the fundamentals are<br \/>\nsound  \u2013 and knowing that the valuation of a<br \/>\nreal property asset is completed in compliance<br \/>\nwith globally and nationally recognized valuation<br \/>\nstandards is an important consideration. <\/p>\n<p>The 2012 edition of the Canadian Uniform <\/p>\n<p>Standards of Professional Appraisal Practice (the<br \/>\n\u2018Standards\u2019 or CUSPAP) was developed with<br \/>\ninternational standards in mind. It respects the<br \/>\nexpanding role of the valuation professional<br \/>\nwithin the Appraisal Institute of Canada (AIC).<br \/>\nPast President Paul Olscamp, AACI, P.App (Fellow)<br \/>\nhas actively represented the AIC within the<br \/>\nInternational Valuation Standards Council (IVSC)<br \/>\nand has brought that perspective to the work of<br \/>\nthe Standards Sub-committee.<\/p>\n<p>With the advent of IFRS, the transition within<br \/>\nCanada to International Accounting Standards (IAS),<br \/>\nand the continued interest from international inves-<br \/>\ntors in Canadian real property, the AIC has recog-<br \/>\nnized the need for valuation standards that address<br \/>\nemerging valuation requirements and diversifi cation<br \/>\nof the scope of work available to AIC appraisers. <\/p>\n<p>End note<br \/>\n1 Canadian Property Valuation magazine, <\/p>\n<p>Volume 52, Book 2, 2008<\/p>\n<p>Moving to a global position<br \/>\nBy Keith Lancastle, AIC CEO<\/p>\n<p>International<\/p>\n<p>N<\/p>\n<p>\u201cInternational players considering investing in Canada  need to know the fundamentals are<br \/>\nsound  \u2013 and knowing that the valuation of a real property asset is completed in compliance<br \/>\nwith globally and nationally recognized  valuation standards is an important consideration.\u201d<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 29<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>A day in the life \u2013 Part 1<br \/>\nHow one CRA maximizes effi  ciency<\/p>\n<p>Technology<\/p>\n<p>echnology should be a means to an<br \/>\nend. For me, that end is an increase in<br \/>\nthe quality of my work and the quality <\/p>\n<p>of the work experience.<br \/>\nIn the span of my career, work product <\/p>\n<p>by AIC members has improved radically. Due<br \/>\nin large part to changes in technology, the<br \/>\nreports have become more detailed, better<br \/>\nsupported and better documented. The volume<br \/>\nof information, the type of available data,<br \/>\nthe multitude of sources and the tools used<br \/>\nto derive meaning from it all are staggering<br \/>\nin the context of where some of us started.<br \/>\nHaving the skill to pull all this together has now<br \/>\nbecome our accepted standard.  <\/p>\n<p>Some of the biggest technology changes to<br \/>\naff ect the appraisal world in the past few years<br \/>\nhave been with devices and systems that allow<br \/>\nus to \u2018go mobile.\u2019 Over the next few columns,<br \/>\nI am going to profi le two appraisers who have<br \/>\ntaken a step beyond where most of us are<br \/>\ncurrently. This fi rst article will look at how a<br \/>\nCRA in BC has eliminated the downtime in his<br \/>\nday and taken the offi  ce into the fi eld in a very<br \/>\nreliable and simple way.  <\/p>\n<p>Darcy Finden is a CRA working in the<br \/>\nresidential, fee sector in Prince George, BC. Like<br \/>\nmany of our era, he started appraising in the<br \/>\ntypewriter days. \u201cAs I was entering, the last<br \/>\nfew assignments were actually handwritten\u201d,<br \/>\nsays Darcy. Soon after, residential appraisal <\/p>\n<p>T<\/p>\n<p>By Jeff  Godfrey, AACI, P.App<br \/>\nStrand &#038; Godfrey Appraisals Ltd., Castlegar, BC<\/p>\n<p>forms started becoming standardized and the<br \/>\ntypewriter gave way to DOS-based software<br \/>\nprograms \u2013 the computer age had begun and<br \/>\nbig changes were to follow.  <\/p>\n<p>Fast forward to the new century. Around<br \/>\n2005, Darcy accidently discovered what was<br \/>\nthen called a slate \u2013 one of the fi rst evolutions of<br \/>\nthe laptop that promised practical fi eld mobility.<br \/>\nIt was a fl at, relatively small device that, among<br \/>\nother things, converted voice to text and could<br \/>\nrecognize handwriting. That started the wheels<br \/>\nturning. Because of the limitation of the slate, he<br \/>\nended up with the more powerful convertible<br \/>\ntablet \u2013 essentially a laptop with a lid that can<br \/>\nbe closed \u2018screen up.\u2019 With the power of a full<br \/>\nPC, he had a compact device with an exposed<br \/>\nscreen he could write on and an accurate speech<br \/>\nto text converter. \u201cI can talk way faster than I<br \/>\ncan possibly ever handwrite,\u201d he emphasizes.<br \/>\nRunning a tablet version of Windows XP, any<br \/>\nother software on the tablet could be accessed<br \/>\nby touch or voice.<\/p>\n<p>What this new hardware enabled was a<br \/>\nsmooth and almost seamless transition from<br \/>\nthe offi  ce to the fi eld and back. Darcy is now<br \/>\non convertible tablet #2, with Windows 7. This<br \/>\nmachine is faster, has a sturdier solid-state<br \/>\nhard drive, cellular internet and instant start up<br \/>\nfrom sleep mode. It is now the only computer<br \/>\nhe owns and serves as his fi eld device and<br \/>\noffi  ce PC.   <\/p>\n<p>For Darcy, the appraisal process now looks like<br \/>\nthis\u2026.<br \/>\n\u2022  A form report is started in the offi  ce by <\/p>\n<p>support staff  and sent to the tablet via<br \/>\nDropbox.  <\/p>\n<p>\u2022  During the inspection, the form is nearly<br \/>\ncompletely fi lled out. Using the stylus, the<br \/>\nboxes are checked, fi elds are fi lled from<br \/>\ndrop down menus, notes are converted<br \/>\nfrom handwriting and the photos are<br \/>\nloaded directly from the camera\u2019s memory<br \/>\ncard.  <\/p>\n<p>\u2022  Back in the vehicle (his vehicle is equipped<br \/>\nwith a docking station with DC power and<br \/>\nUSB mouse), dictation fi lls in some of the<br \/>\nlonger text sections, and observations and<br \/>\nother background information are recorded.<br \/>\nNow, all but the direct comparison<br \/>\napproach and conclusion are complete.  <\/p>\n<p>\u2022  By the time Darcy returns to the offi  ce, he <\/p>\n<p>\u201cTechnology should be a means to an end. For me, that end is an increase<br \/>\nin the quality of my work and the quality of the work experience.\u201d<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada30<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>\u201cThe effi  ciency gains allow him to spend more time where it is needed most<br \/>\n\u2013 on the real core of the appraisal process.\u201d<\/p>\n<p>\u201cLeveraging modern<br \/>\nproductivity&#8230; can allow <\/p>\n<p>us to be productive<br \/>\nand profi table, <\/p>\n<p>while continually<br \/>\npushing the evolution <\/p>\n<p>of product quality.\u201d<\/p>\n<p>an appraisal can be fi nished in the fi eld. His<br \/>\nfull comparable database is on the tablet;<br \/>\naccess to MLS data, mapping, municipal<br \/>\nwebsites \u2013 everything is available. According<br \/>\nto Darcy, \u201cI can verbally navigate around (the<br \/>\nform) with both hands on the steering wheel.<br \/>\nBut, when you want to fi nish a job\u2026you<br \/>\njust pull over and do it right there.\u201d If he is<br \/>\nwaiting on the highway at road construction,<br \/>\nif the homeowner is late or Darcy has gaps<br \/>\nbetween appointments, he has the option<br \/>\nto keep working. The non-productive holes<br \/>\nin the day are now gone and the repetition<br \/>\ninherent in a paper note system is eliminated.  <\/p>\n<p>\u201cAll of this automation simply allows me to<br \/>\nfocus on the valuation section\u2026the main and<br \/>\nobviously most important section of the report,\u201d <\/p>\n<p>says Darcy. The effi  ciency gains allow him to<br \/>\nspend more time where it is needed most \u2013 on<br \/>\nthe real core of the appraisal process. \u201cI have<br \/>\ntime to enter the most recent sales data and<br \/>\nanalyze the active listings in the area and more<br \/>\nimportantly to ponder the state of the market<br \/>\nand the valuation.\u201d  <\/p>\n<p>While leveraging modern productivity<br \/>\ntools will never bring us back to the speed of<br \/>\nthe one-page residential appraisal r eports of<br \/>\nthe 1980s, it can allow us to be productive<br \/>\nand profi table, while continually pushing the<br \/>\nevolution of product quality. As our workplace<br \/>\nevolves and we adopt new methods, our<br \/>\nprofession advances and our clientele benefi t.  <\/p>\n<p>It is the end that we, as a profession, all<br \/>\nstrive for.  <\/p>\n<p>has a \u2018roughed out report.\u2019 By fi lling out<br \/>\nthe form in real time, he saves 30 minutes<br \/>\nof transcribing per report. Back at the<br \/>\noffi  ce, the direct comparison approach is<br \/>\ncompleted, conclusions are made and the<br \/>\nreport is fi nalized.<\/p>\n<p>Surprisingly, the sketch is still done<br \/>\non paper and clipboard. One of the few<br \/>\nlimitations of the convertible tablet, or<br \/>\niPad for that matter, is the weather and the<br \/>\nenvironment. Rain, bright sunshine and<br \/>\nfreezing temperatures mean that exterior<br \/>\nnotes are started in the car and do not always<br \/>\ncontinue until inside the house. But, since<br \/>\nmost residential appraisal software suites have<br \/>\na sketch or CAD program, he can draw the<br \/>\ndigital sketch in the house or in the driveway,<br \/>\nallowing him to catch any measurement<br \/>\nmistakes before he leaves.  <\/p>\n<p>Keeping track of multiple appraisals is<br \/>\nall done naturally in the new workfl ow. \u201cAt<br \/>\nthe end of the day, you have four sets of<br \/>\nphotographs to sort out, four sketches, four<br \/>\nsets of notes&#8230;it becomes a nightmare to keep<br \/>\nthem all straight. Do that three days in a row<br \/>\nand now you have a problem,\u201d he says.  <\/p>\n<p>With the new tablet as a complete<br \/>\ncomputer system, if a client requires a rush, <\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 31<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"mzpnWdpvnu\"><p><a href=\"https:\/\/crvg.com\/\">CRVG Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;CRVG Home&#8221; &#8212; CRVG - Canadian Resource Valuation Group\" src=\"https:\/\/crvg.com\/embed\/#?secret=CrTu00G7he#?secret=mzpnWdpvnu\" data-secret=\"mzpnWdpvnu\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:jwasmuth@crvg.com<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>hile we pay lip service to the idea<br \/>\nof \u2018putting the customer first,\u2019 few<br \/>\ncompanies truly do. Often, we are <\/p>\n<p>so concerned with bottom lines, profit margins, and<br \/>\npaying bills that we instinctively put ourselves first.<br \/>\nAs counterintuitive as it may seem, Joseph Callaway,<br \/>\nwho, along with his wife, JoAnn, is the author of the<br \/>\nnew book Clients First: The Two Word Miracle (Wiley,<br \/>\nOctober 2012, ISBN: 978-1-1184127-7-0, $21.95),<br \/>\nsays that anxious sense of self-preservation may be<br \/>\nexactly what\u2019s holding you back.<\/p>\n<p>\u201cWhen you really put the customer first, and<br \/>\nput your own needs second, other things naturally<br \/>\nfall into place,\u201d notes Callaway. \u201cTough decisions<br \/>\npractically make themselves. Since you\u2019re no longer<br \/>\npitting the client\u2019s needs against your own, rela-<br \/>\ntionships are based on transparency and honesty.<br \/>\nPeople like and trust you, and referrals flow freely.\u201d<\/p>\n<p>Step One: Make the commitment<br \/>\n\u2018Commitment\u2019 can be a scary word. It implies<br \/>\nthat you have accepted responsibility, that you are<br \/>\n\u2018locked in,\u2019 and (sometimes) that you have given up<br \/>\nan aspect of your freedom. For those reasons, most<br \/>\ncommitments should not be taken lightly. But, here<br \/>\nis the good news: Because sincere commitments<br \/>\nrequire you to step up and take a stand, they often<br \/>\nlead to great things.<\/p>\n<p>HOW-TO HINT: Give yourself a week to think it<br \/>\nthrough before you decide. A no is better than a<br \/>\nquick yes and a shallow commitment. Ask yourself:<br \/>\nWhat will my life really look like when I put custom-<br \/>\ners first? Will I have to work later, take client calls at<br \/>\nhome, or have conversations that veer into \u201cpersonal\u201d<br \/>\nterritory? If you don\u2019t like what you envision, don\u2019t<br \/>\nmake the commitment.<\/p>\n<p>Step Two: Speak the commitment<br \/>\nMaking the commitment won\u2019t ultimately mean <\/p>\n<p>W<\/p>\n<p>Your Business<\/p>\n<p>How to REALLY put clients first<br \/>\nMove beyond the clich\u00e9 and change your business forever <\/p>\n<p>much if you don\u2019t share your intentions with others.<br \/>\nSpeaking your commitment gives you strength,<br \/>\nand is instrumental in affirming (and reaffirming)<br \/>\nto yourself what your goals are and why.<\/p>\n<p>HOW-TO HINT: If you get a negative reaction<br \/>\nwhen you speak your commitment, channel David<br \/>\nLetterman. The late-night TV host often reads<br \/>\njokes from index cards. If one happens to fall<br \/>\nflat, he simply flicks the card away. This flicking<br \/>\ngesture protects him from rejection. If someone<br \/>\ndismisses your spoken commitment (or worse,<br \/>\nmocks it), make a flicking gesture and move on.<\/p>\n<p>Step Three: Keep the commitment<br \/>\n\u201cClients First is something you must consciously<br \/>\nrecommit to every day,\u201d Callaway affirms.<br \/>\n\u201cRemember, it\u2019s usually not the big things that trip<br \/>\nus up; it\u2019s the little steps we miss. One day, you let<br \/>\nan aggravating client get to you, for example, and<br \/>\nthe next, you\u2019re pre-judging a walk-in. Eventually,<br \/>\nkeeping your commitment to Clients First becomes<br \/>\neasier. It\u2019s a habit that will become hardwired<br \/>\ninto your life. By that point, the benefits, rewards,<br \/>\nsatisfaction, and success will be rolling in\u2014and<br \/>\nyou\u2019ll be proud of the person you\u2019ve become.\u201d<\/p>\n<p>HOW-TO HINT: Remember the Napoleon Hill<br \/>\nstory from his classic Think and Grow Rich. A<br \/>\nminer worked a claim for years before eventually<br \/>\ngiving up and going back home. A few years later<br \/>\nan amateur visiting the area found a pickax and <\/p>\n<p>gave a promising wall a try. In less than an hour,<br \/>\nhe discovered one of the West\u2019s richest strikes.<br \/>\nDon\u2019t stop Three Feet from Gold!<\/p>\n<p>Step Four: Get yourself out of the way<br \/>\nWhen it comes to being successful, having a healthy<br \/>\nego can be a blessing and a curse. Yes, you need a<br \/>\nstrong sense of self in order to avoid being trampled<br \/>\non and marginalized by competitors and by clients.<br \/>\nBut, when you start to believe that winning, recog-<br \/>\nnition, and accolades are \u2018the point\u2019 of what you do,<br \/>\nyou\u2019ve veered off onto a destructive path.<\/p>\n<p>\u201cYour job is to be a champion for your clients,<br \/>\nto solve their problems and find them satisfying<br \/>\nsolutions,\u201d says Callaway. \u201cIt is not to be the<br \/>\nmost important person in the room or to put<br \/>\nothers down. When you take care of your clients<br \/>\nfirst and foremost, they will take care of you<br \/>\nthrough their loyalty and appreciation.\u201d<\/p>\n<p>HOW-TO HINT: Notice how often you bring the<br \/>\nstory around to yourself. Stop doing that. Many<br \/>\npeople think building rapport is a matter of<br \/>\nfinding a common interest. They then dominate<br \/>\nthe common interest discussion by talking about<br \/>\nthemselves. Don\u2019t. This is a form of arrogance<br \/>\nand it takes your focus off the client.<\/p>\n<p>Step Five: Set the monkey down<br \/>\nIs there a monkey riding your back in the form<br \/>\nof responsibility and pressure? If you\u2019re like most<br \/>\npeople, you probably feel burdened with a myriad<br \/>\nof worries, fears, and obligations. You assume that<br \/>\n\u201cit\u2019s all up to me,\u201d and you might even lie awake at<br \/>\nnight fretting over what isn\u2019t right and what could<br \/>\ngo wrong. However, if you want to successfully<br \/>\ncare for your clients, you can\u2019t be expending the<br \/>\nmajority of your mental energy on yourself.<\/p>\n<p>HOW-TO HINT: Every time you find yourself fret-<br \/>\nting, do something for a client. Spend an hour solving <\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada32<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>a client problem you\u2019ve been avoiding. Connect one<br \/>\nclient to another who might be able to help him.<br \/>\nEmail him a link to an article you know would inter-<br \/>\nest him. Worry thrives when you procrastinate and<br \/>\nhand wring. Action is the antidote, so do something<br \/>\nto back up your commitment to your clients.<\/p>\n<p>Step Six: Put your faith in others<br \/>\nAccording to Callaway, this has two meanings: serv-<br \/>\ning others and then letting others serve you. Serving<br \/>\nothers means separating the service you render from<br \/>\nthe paycheck you receive. Don\u2019t give your services<br \/>\naway for free; just make sure that growing your<br \/>\nbank account isn\u2019t your primary motivation. In other<br \/>\nwords, do your job because you genuinely want to<br \/>\nhelp your clients, and don\u2019t worry about what you\u2019ll<br \/>\nget in return. (You will probably find that your clients<br \/>\nfeel just as strongly about compensating you fairly!)<\/p>\n<p>The second aspect of putting your faith in<br \/>\nothers, says Callaway, is allowing them to help<br \/>\nyou by delegating tasks or leveraging others\u2019<br \/>\ntalents. No matter how good you are, you can\u2019t<br \/>\ndo it all. \u201cWhen you trust others and give them<br \/>\nthe freedom they need to do their jobs, you\u2019ll<br \/>\nusually be pleased with the results,\u201d he adds.<\/p>\n<p>HOW-TO HINT: Practice going first. The next<br \/>\ntime you find yourself in a position to serve<br \/>\nsomeone \u2013 a boss, an employee, a client \u2013 take<br \/>\nthe leap. Don\u2019t wait for them to do something<br \/>\nfor you. Don\u2019t think about what you\u2019re going to<br \/>\nget in return. Don\u2019t ask yourself if the person<br \/>\n\u2018deserves\u2019 it. Going first is a way of putting your<br \/>\nfaith into action. Your faith will be repaid. <\/p>\n<p>Step Seven: Trust the truth<br \/>\nIf someone accused you of not being honest, you\u2019d<br \/>\nprobably react with something like: \u201cHow can you<br \/>\neven ask that? Of course, I\u2019m honest!\u201d By most<br \/>\npeople\u2019s standards, you probably are. But, it\u2019s also<br \/>\nlikely that you aren\u2019t being completely authentic in<br \/>\nthe way you handle relationships and do business.<\/p>\n<p>HOW-TO HINT: You know that thing you\u2019ve<br \/>\nbeen wanting to say for a long time? Go ahead<br \/>\nand say it. Don\u2019t worry about the fallout. Bravely<br \/>\ntake the leap. You\u2019ll find that most people want<br \/>\nthe truth. Give it to them and you\u2019ll be joined<br \/>\ntogether in a bond that never betrays.<\/p>\n<p>Step Eight: Let the work be the reward<br \/>\nIn the real world (and a tough economy), you<br \/>\ncan\u2019t always follow the popular graduation day<br \/>\nadvice and \u2018do what you love.\u2019 What you can do<br \/>\nis choose to take pride in your work. When you<br \/>\nconsciously decide to put forth your best efforts,<br \/>\nyou\u2019ll experience greater rewards and you\u2019ll get<br \/>\nbetter at what you do!<\/p>\n<p>HOW-TO HINT: At least once a year, do some-<br \/>\nthing that will help you get better at your job.<br \/>\nMaybe it\u2019s going to a seminar. Maybe it\u2019s asking<br \/>\nthe client how you can serve him better. Maybe<br \/>\nit\u2019s shutting down your email so you can better<br \/>\nconcentrate on the task at hand. The better you<br \/>\nget at what you do, the more rewarding it will be.  <\/p>\n<p>Step Nine: Learn to like people<br \/>\nEven if you already consider yourself to be a<br \/>\npeople person, chances are you still need to learn<br \/>\nto like them more. Do you see clients as business<br \/>\nopportunities and sources of income, or do you<br \/>\nsee them as human beings with likes, preferences,<br \/>\nquirks, and stories? To truly put clients first, your<br \/>\nnumber one goal at each meeting should be to<br \/>\ninvite them within arms\u2019 length and make them<br \/>\nless of a stranger.<\/p>\n<p>\u201cPeople want to do business with individuals<br \/>\nthey like \u2013 and they like people who like them!\u201d<br \/>\nCallaway points out. <\/p>\n<p>HOW-TO HINT: Every time you meet with a<br \/>\nclient, ask at least one question that has nothing<br \/>\nto do with business. Ask about their kids or their<br \/>\nfavorite food, movie, or vintage car. The conversa-<br \/>\ntion will likely develop in a surprising direction. As<br \/>\nyou hear their stories and get to know their joys<br \/>\nand sorrows, you\u2019ll start liking them. You\u2019ll also<br \/>\nfind it more natural to put them first as clients.<\/p>\n<p>Step Ten: Turn it around<br \/>\nYou, not the customer, are the expert on your<br \/>\nbusiness. But, that does not mean that yours is the<br \/>\nonly opinion that matters. You need to turn your<br \/>\nviewpoint around and make a sincere effort to see<br \/>\nyourself and your business as your client does.<\/p>\n<p>HOW-TO HINT: Call up ex-clients and ask how they<br \/>\nsee your business. Assure them up-front that your<br \/>\ngoal is not to win them back, but rather to uncover <\/p>\n<p>the truth about how you are perceived and what<br \/>\nthe customer really wanted from you. If you are<br \/>\nwilling to do this (and make no mistake, it\u2019s hard),<br \/>\nyou\u2019ll learn a lot about what needs to change.<\/p>\n<p>Step Eleven: Give to get<br \/>\nWe\u2019ve all heard the expression, \u201cThe more you<br \/>\ngive, the more you get.\u201d While we understand its<br \/>\nmeaning when it comes to things like love, smiles,<br \/>\nand kindness, how does it relate to business? Well,<br \/>\nyou can give your clients honesty, competence, and<br \/>\ncare, and hope to get those things back. But, if you<br \/>\ngive away your expertise, time, energy, and (gasp!)<br \/>\nmoney, won\u2019t you go broke?<\/p>\n<p>\u201cNot necessarily,\u201d says Callaway. \u201cI remember<br \/>\nbeing very apprehensive about donating a large<br \/>\nsum of money to build a Habitat for Humanity<br \/>\nhouse as a Christmas gift for our clients. I thought<br \/>\nI\u2019d never see that money again. In the years since,<br \/>\nI\u2019ve learned that new clients chose us \u2013 and even<br \/>\nthat a bank gave us all of their foreclosures to<br \/>\nsell \u2013 because they had learned of that dona-<br \/>\ntion. Now, you might not always give and get<br \/>\non such a large scale. But the principle works for<br \/>\nall amounts of money, and it also works when<br \/>\nyou\u2019re giving over-and-beyond service.<\/p>\n<p>\u201cUnderstand that giving to get isn\u2019t like a<br \/>\nfinancial transaction where you give and get<br \/>\nright there and then,\u201d Callaway adds. \u201cThere is<br \/>\nno up-front agreement on what you\u2019ll receive or<br \/>\nwhen you\u2019ll receive it. It may take time. But, rest<br \/>\nassured, whatever you give will come back to you<br \/>\nwith interest.\u201d<\/p>\n<p>HOW-TO HINT: Look for something to give away.<br \/>\n(And don\u2019t be cheap about it!) Whether you give<br \/>\nfree popcorn to moviegoers or a free grooming to<br \/>\npet boarding clients or a gorgeous framed print to<br \/>\nyour interior design clients, you make them feel<br \/>\nspecial. This will keep them coming back.<\/p>\n<p>\u201cAs you\u2019re implementing each step, remember<br \/>\nthat Clients First \u2013 like life itself \u2013 isn\u2019t so much a<br \/>\ndestination as it is a journey,\u201d Callaway concludes.<br \/>\n\u201cIf you commit to it, Clients First is a path you\u2019ll be<br \/>\ntraveling for the rest of your life. It will fill you with<br \/>\npride, clarify your perspective, and promote your<br \/>\nbusiness\u2019s prosperity. Most of all, your clients will<br \/>\nlove you for it \u2013 and you will love them!\u201d <\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 33<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>Member ProFIle<\/p>\n<p> orville D. Lim, AACI, P.App<br \/>\nIntegrity is key for a<br \/>\nProfessional Practice Advocate<\/p>\n<p>The reputation and integrity of the Appraisal Institute of Canada (AIC) depends on the eff ectiveness of the<br \/>\nprofessional practice process. In turn, that process<br \/>\ndepends on the dedication and eff ectiveness of<br \/>\nits volunteers. As a Professional Practice Advocate<br \/>\nfor the Institute, Orville D. Lim, AACI, P.App<br \/>\nis one of the linchpins in the process.<\/p>\n<p>\u201cOne of the things I try to instill in<br \/>\nthe members with whom I work ,\u201d says<br \/>\nLim, \u201cis that the process is benefi cial to<br \/>\neveryone.\u201d The ability to regulate the aff airs<br \/>\nof members relating to professional conduct<br \/>\nand competence not only keeps professional<br \/>\nliability insurance aff ordable, but also \u2013 and<br \/>\neven more importantly \u2013 promotes confi dence<br \/>\nand trust in accredited members of the<br \/>\nappraisal profession. <\/p>\n<p>Lim explains that the process is put<br \/>\ninto action when the AIC receives a written<br \/>\ncomplaint from either a consumer or an AIC<br \/>\nmember. The fi rst point of contact is the AIC\u2019s<br \/>\nDirector, Professional Practice, who reviews the<br \/>\ncomplaint and decides whether to dismiss it or<br \/>\nact on it. Various forms of disciplinary actions<br \/>\ncan ensue, depending on the nature of the<br \/>\ncomplaint. Matters within certain authorities are<br \/>\nreferred to the Counsellor, Professional Practice<br \/>\nfor reveiw. <\/p>\n<p>The Counsellor, Professional Practice<br \/>\ncan direct the member for peer review;<br \/>\nrecommend mediation between the<br \/>\ncomplainant and the member; provide advice<br \/>\nto the member; temporarily defer proceeding<br \/>\nwith the process; or refer the complaint directly<br \/>\nto the Investigating Sub-Committee, the <\/p>\n<p>\u201cAt every step of the process, there are plenty<br \/>\nof opportunities to propose a variety of resolutions.\u201d<\/p>\n<p>\u201cThe reputation and integrity of<br \/>\nthe Appraisal Institute of Canada (AIC) <\/p>\n<p>depends on the eff ectiveness of the<br \/>\nprofessional practice process.\u201d<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada34<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>Special Investigator or one of the AIC\u2019s two<br \/>\nProfessional Practice Advocates such as Lim. <\/p>\n<p>Depending on the nature of the complaint<br \/>\nand the seriousness of the breaches, the<br \/>\nCounsellor, Professional Practice and the Chair<br \/>\nof the Investigating Sub-Committee have<br \/>\ndesignated authorities whereby they may<br \/>\nimpose a Practice Sanction on the member.<br \/>\n\u201cInvalid professional liability insurance,<br \/>\nimproper registration of Candidates in the<br \/>\nCandidate Registry, and the absence of<br \/>\na required co-signer are all examples of<br \/>\ncomplaints that fall into that category,\u201d<br \/>\nsays Lim. A Practice Sanction may involve a<br \/>\nfi ne, education, peer review, reprimand, or<br \/>\nsimply giving the member advice. However,<br \/>\nif the member refuses to accept the Practice<br \/>\nSanction or any other recommendation from<br \/>\nthe Counsellor, Professional Practice or Chair<br \/>\nof the Investigating Sub-Committee (ISC),<br \/>\nthe case is then referred to the Professional<br \/>\nPractice Advocate.<\/p>\n<p>\u201cSometimes members are receptive, and<br \/>\nsometimes not,\u201d notes Lim. It is important<br \/>\nto note that at every step of the process,<br \/>\nthere are plenty of opportunities to propose<br \/>\na variety of resolutions. The member has<br \/>\nthe option to accept or reject a Practice<br \/>\nSanction Consent Agreement; in the event<br \/>\nthat the member would reject the proposed<br \/>\nagreement, the case will be brought before<br \/>\nthe Adjudicating Panel for a hearing.<\/p>\n<p>At the hearing, the Professional<br \/>\nPractice Advocate represents the Institute.<br \/>\nFortunately, Lim has had considerable<br \/>\npractice presenting arguments at hearings.<br \/>\nHe started his career in the mid-1970s with<br \/>\nthe BC Assessment Authority in the Property<br \/>\nAssessment function at its Sunshine Coast <\/p>\n<p>offi  ce in Sechelt. After a couple of years, he<br \/>\ntransferred back to Vancouver to take care of<br \/>\nhis elderly parents. His work included being<br \/>\nan expert witness as well as an advocate for<br \/>\nBC Assessment Authority at appeal hearings.<br \/>\n\u201cThat was when I picked up the Downtown<br \/>\nVancouver portfolio including Chinatown and<br \/>\nGastown,\u201d he recalls.<\/p>\n<p>Eventually, his experience as the<br \/>\nsupervisor of commercial teams, combined<br \/>\nwith his knowledge of recreational properties<br \/>\nfrom his Sechelt days, led to his covering the<br \/>\nlower mainland as part of a hotel specialist<br \/>\nteam. A year or two before he retired, he<br \/>\nhad the opportunity to visit other areas \u2013<br \/>\nKelowna, Prince George and Vancouver Island<br \/>\n\u2013 to mentor and train other specialists in<br \/>\naccommodation properties. \u201cI got interested<br \/>\nin sharing my experience and knowledge,\u201d<br \/>\nsays Lim.<\/p>\n<p>The combination of mentorship and<br \/>\nadvocacy made for a natural transition to<br \/>\nthe role of Professional Practice Advocate.<br \/>\n\u201cI enjoy helping members,\u201d says Lim. \u201cAny<br \/>\nalleged violation of the Canadian Uniform<br \/>\nStandards of Appraisal Practice (CUSPAP)<br \/>\njeopardizes the entire Institute and the integrity<br \/>\nof its membership. I enjoy advocating for<br \/>\nprofessional practice to members, helping them<br \/>\nsee the big picture and where they can improve <\/p>\n<p>so as not to get into the same situation again.\u201d<br \/>\nBut, sometimes situations fall beyond <\/p>\n<p>the category of practice violations. In cases<br \/>\nof gross incompetence, multiple complaints,<br \/>\nserious or ethical violations and the improper<br \/>\nsubmission of a complaint about another<br \/>\nmember, the member may be subject to<br \/>\na Conduct Sanction. When the Counsellor,<br \/>\nProfessional Practice or the Investigating Sub-<br \/>\nCommittee has deemed a Conduct Sanction<br \/>\nappropriate, the case is automatically referred<br \/>\nto the Professional Practice Advocate to<br \/>\nrequisition a hearing before the Adjudicating<br \/>\nCommittee. <\/p>\n<p>At other times, the Investigating Sub-<br \/>\nCommittee refers a case to the Professional<br \/>\nPractice Advocate when a member\u2019s actions<br \/>\nmay be deserving of a Conduct Sanction.<br \/>\nIn this case, the Advocate reviews the<br \/>\ncomplaint investigation report to decide<br \/>\nwhether the conduct is deserving of a<br \/>\nConduct Sanction, a Practice Sanction, or<br \/>\nan outright dismissal. \u201cIn layman\u2019s terms,<br \/>\nI am the prosecutor,\u201d says Lim. \u201cIt is the<br \/>\nProfessional Practice Advocate\u2019s role to<br \/>\ndetermine whether charges are valid,<br \/>\nwhether they are suffi  cient or insuffi  cient.\u201d<\/p>\n<p>In keeping with the seriousness of the<br \/>\nprocess, members are allowed to retain legal<br \/>\nrepresentation. \u201cWhen a matter escalates <\/p>\n<p>\u201cIt is the Professional Practice Advocate\u2019s role<br \/>\nto determine whether charges are valid, whether they <\/p>\n<p>are suffi  cient or insuffi  cient.\u201d<\/p>\n<p>\u201cAny alleged violation of the Canadian<br \/>\nUniform Standards of Appraisal Practice (CUSPAP) jeopardizes the entire <\/p>\n<p>Institute and the integrity of its membership.\u201d<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 35<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>Member ProFIle<\/p>\n<p>to discussions with legal counsel, then it gets<br \/>\nmore challenging,\u201d notes Lim, adding that,<br \/>\nat that point, the case usually proceeds to a<br \/>\nhearing. The Professional Practice Advocate<br \/>\nhas the option of representing the Institute<br \/>\nwithout legal representation or retaining a<br \/>\nlawyer for advice. <\/p>\n<p>The Adjudicating Committee is composed<br \/>\nof volunteer members, three of whom are<br \/>\nselected to form a Hearing Panel to hear a<br \/>\ncase. After hearing the evidence from both<br \/>\nsides, the Hearing Panel can decide to dismiss<br \/>\nthe complaint, put the case on hold (stay<br \/>\nof proceedings), or impose Practice and\/or<br \/>\nConduct Sanctions. <\/p>\n<p>Disciplinary measures that fall under<br \/>\nthe category of Conduct Sanctions include<br \/>\ncensure (with or without publication) as<br \/>\nwell as suspension and expulsion from the<br \/>\nInstitute. The Panel can also recommend that <\/p>\n<p>the Sanction include publication of the case<br \/>\nas well as payment of costs. For a Practice<br \/>\nSanction, this involves a charge of $500, while,<br \/>\nin the case of a Conduct Sanction, the member<br \/>\ncan be required to pay costs of investigation,<br \/>\nadministration, adjudication and publication<br \/>\nof the complaint. <\/p>\n<p>\u201cIn communicating with the member, the<br \/>\nsituation can get tense,\u201d says Lim. \u201cAfter all,<br \/>\nif it comes to expulsion and suspension, the<br \/>\nmember\u2019s livelihood is at stake.\u201d<\/p>\n<p>The entire process is undertaken under<br \/>\nstrict confi dentiality and impartiality. Mike<br \/>\nLee, also a volunteer Professional Practice<br \/>\nAdvocate for the Institute, is based in<br \/>\nOntario and deals mostly with cases related<br \/>\nto members working to the west of that<br \/>\nprovince. Lim, who is lives in BC, generally<br \/>\nhandles cases from Ontario and eastward, but<br \/>\nhas included Prairie Provinces. \u201cIf we know <\/p>\n<p>the member or are in a position of confl ict of<br \/>\ninterest, we must recuse ourselves from the<br \/>\ncase,\u201d he adds. <\/p>\n<p>Because Lim worked mainly in BC\u2019s public<br \/>\nsector during his career, he knows very few of<br \/>\nCanada\u2019s fee appraisers, an advantage in his<br \/>\nrole as Professional Practice Advocate. <\/p>\n<p>During his time with BC Assessment<br \/>\nAuthority, he performed many valuations on<br \/>\nhotels and commercial buildings, some of them<br \/>\nheritage buildings in Vancouver\u2019s Chinatown.<br \/>\nThis led to his volunteering with the Chinatown<br \/>\nHistoric Area Planning Committee. <\/p>\n<p>\u201cAfter taking early retirement, I felt a need<br \/>\nto continue giving back to my community,\u201d<br \/>\nsays Lim. Today, he sits on the Vancouver<br \/>\nHeritage Commission and volunteers as<br \/>\nvice-president for a non-profi t society that is<br \/>\ntrying to rehabilitate its 109-year old heritage<br \/>\nbuilding \u2013 after serving the maximum<br \/>\ntwo consecutive terms as the president.<br \/>\nConcurrently, he is a founding director of<br \/>\nthe Chinatown Society Heritage Building<br \/>\nAssociation, involved in the rehabilitation of<br \/>\nall of Chinatown\u2019s non-profi t society heritage<br \/>\nbuildings.<\/p>\n<p>He also performs pro bono work and<br \/>\nsome selective consulting assignments,<br \/>\nincluding capital asset portfolio valuations<br \/>\nand property redevelopments. <\/p>\n<p>As well, he has completed a couple of<br \/>\ncontracts with BC Assessment Authority to<br \/>\ntrain\/mentor hotel specialist appraisers and<br \/>\nto resolve and\/or assist on intricate hotel and<br \/>\nother complex property appeals. <\/p>\n<p>Through his ongoing work, Lim continues<br \/>\nto hone the expertise he has developed over<br \/>\nthe years that serves him well in his volunteer<br \/>\neff orts as a Professional Practice Advocate. <\/p>\n<p>\u201cThe entire process is undertaken under strict confi dentiality and impartiality.\u201d<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada36<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"Z1tVfbyMir\"><p><a href=\"http:\/\/www.ara.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; ARA - Atlantic Realty Advisors\" src=\"http:\/\/www.ara.ca\/embed\/#?secret=UzynrNGIuS#?secret=Z1tVfbyMir\" data-secret=\"Z1tVfbyMir\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contentsclick HERE to return to table 0f contents<\/p>\n<p> I<br \/>\nnstitutional properties are tough valuation<br \/>\nassignments. Sales are scarce, the building<br \/>\ndesign and construction is often unique, and<br \/>\nrents are not common since these properties<br \/>\nare almost always owner-occupied. Apprais-<\/p>\n<p>ers are often called to value institutional proper-<br \/>\nties when the current use terminates and the<br \/>\nproperty is vacant or converted to an alternate<br \/>\nuse. The Cost Approach is generally the prime<br \/>\nappraisal method for institutional properties,<br \/>\ngiven the lack of rents and scarcity of comparable<br \/>\nsales. Measuring the loss in value from functional<br \/>\nand external obsolescence can be the biggest<br \/>\nchallenge for these assignments.<\/p>\n<p>In this article, I explore the use of the<br \/>\nMarket Extraction Method1 to determine an<br \/>\noverall obsolescence factor for an institu-<br \/>\ntional property. The Dictionary of Real Estate<br \/>\nAppraisal2 defi nes institutional property as<br \/>\nProperty of a public nature owned and operated<br \/>\nby the government or a non-profi t organiza-<br \/>\ntion. Common examples are places of worship,<br \/>\npublic and private schools, university education<br \/>\nand research facilities, health-care facilities,<br \/>\nconference centres, and museums.   <\/p>\n<p>The Appraisal of Real Estate provides several<br \/>\nmethods or tests to identify and measure forms<br \/>\nof obsolescence: income analysis, paired sale<br \/>\nanalysis, and market extraction methods. Since<br \/>\ninstitutional properties are rarely rented and<br \/>\npaired sales are virtually unknown, the Market<br \/>\nExtraction Method is an important analysis<br \/>\ntool. In this method, the reproduction cost<br \/>\nnew (RCN) of the property being appraised is<br \/>\ncompared with similar, or benchmark property<br \/>\nsales, adjusted for site value.  <\/p>\n<p>Before examining this method in detail,<br \/>\na brief refresher is in order on the two forms<br \/>\nof real estate obsolescence: functional and<br \/>\nexternal. Functional obsolescence is about the <\/p>\n<p>effi  ciency of the improvements to continue to<br \/>\nperform the use identifi ed as the highest and<br \/>\nbest use, the most reasonable, probable, profi t-<br \/>\nable use. Building design, building systems and<br \/>\nmaterials are constantly evolving and improv-<br \/>\ning. In some cases, the same level of productiv-<br \/>\nity can be delivered from a smaller, modern<br \/>\nbuilding. All of the ineffi  ciencies associated<br \/>\nwith older, outmoded improvements that<br \/>\nmeasurably impact property value contribute to<br \/>\nfunctional obsolescence. In contrast, economic<br \/>\n(also called external) obsolescence is about<br \/>\nexternal, macro-economic forces that impact<br \/>\nthe value of real estate. Some of these forces<br \/>\nare changes in labour costs, local industry<br \/>\ncompetitiveness relative to other regions,<br \/>\nover-capacity in the industry, consumer tastes,<br \/>\npopulation shifts, changes in transportation<br \/>\nnetworks, and competition from new products<br \/>\nand technologies. A cautionary note; it may be<br \/>\npossible to clearly identify property functional<br \/>\nversus external obsolescence issues. However,<br \/>\nthe task of distinguishing the value impact of<br \/>\nthese two factors will be diffi  cult \u2013 there is a<br \/>\nrisk of double counting depreciation.   <\/p>\n<p>The steps in the Market Extraction Method are<br \/>\nas follows.<\/p>\n<p>Step 1<br \/>\nDetermine the reproduction cost new (RCN) of<br \/>\nthe subject property.<\/p>\n<p>Step 2<br \/>\nIdentify sales of benchmark properties,<br \/>\ndetermine the total physical depreciation of each<br \/>\nbenchmark sale at the sale date, and estimate the<br \/>\ncontributory land value of the sale.    <\/p>\n<p>Step 3<br \/>\nDeduct the estimated land value from each<br \/>\nbenchmark sale price to arrive at the residual value<br \/>\ncontribution of the improvements. This amount<br \/>\nrepresents the total depreciated value of the<br \/>\nimprovements, including all forms of depreciation.<\/p>\n<p>Step 4<br \/>\nAdd the estimated residual improvement value<br \/>\nand physical depreciation for each benchmark (at<br \/>\nthe sale date) and deduct this amount from the<br \/>\nbenchmark RCN.   <\/p>\n<p>market extraction method<br \/>\nis not yet obsolete<\/p>\n<p>Since institutional properties<br \/>\nare rarely rented and paired<br \/>\nsales are virtually unknown,<\/p>\n<p>the market extraction method<br \/>\nis an important analysis tool.<\/p>\n<p>Since institutional properties<br \/>\nare rarely rented and paired<br \/>\nsales are virtually unknown,<\/p>\n<p>Since institutional properties<br \/>\nare rarely rented and paired<br \/>\nsales are virtually unknown,sales are virtually unknown,<\/p>\n<p>the market extraction method<br \/>\nis an important analysis tool.<\/p>\n<p>By John Peebles, AACI, P.App<\/p>\n<p>click HERE to return to table 0f contents Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 37<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contentsclick HERE to return to table 0f contents<\/p>\n<p>The diff erence between the RCN of each<br \/>\nbenchmark and the sum of the residual<br \/>\nimprovement value and physical depreciation<br \/>\nat the sale date is the remaining depreciation<br \/>\nattributable to all forms of obsolescence.  <\/p>\n<p>The obsolescence estimate can be expressed<br \/>\nas a percentage of the  benchmark RCN.<\/p>\n<p>Step 5<br \/>\nReconcile the obsolescence percentage outcomes<br \/>\nfrom the Market Extraction analysis to arrive at<br \/>\na supportable obsolescence adjustment for the<br \/>\nsubject property.  <\/p>\n<p>Step 6<br \/>\nApportion the obsolescence estimate into<br \/>\nfunctional and external components. Refer<br \/>\nto the Appraisal of Real Estate for methods of<br \/>\napportioning obsolescence. Apply the percentage<br \/>\nadjustments to the RCN of the subject property<br \/>\nthrough the Cost Approach and communicate the<br \/>\nlimitations of the analysis to the intended user(s).<\/p>\n<p>Market Extraction is a logical and appeal-<br \/>\ning appraisal model 3 to forecast functional and<br \/>\nexternal obsolescence. Yet, the premise that<br \/>\neach form of depreciation can always be clearly<br \/>\nidentifi ed and allocated is unrealistic, especially<br \/>\nfor institutional properties. In many scenarios, the<br \/>\nExtraction Method will end at Step 5, meaning<br \/>\nfunctional and economic obsolescence must be<br \/>\ntreated as a combined value impact.    <\/p>\n<p>Our case study is a former retirement residence<br \/>\nand retreat for a religious order. The property, <\/p>\n<p>located on 15 acres in suburban Victoria, is<br \/>\nsimilar in design to an assisted living facility. The<br \/>\ntwo principal buildings are designed with two<br \/>\nlevels of accommodation, common dining areas,<br \/>\ncommercial kitchens, recreation and lounge<br \/>\nspace, a connecting chapel, and other support<br \/>\nfacilities. The two principal buildings were<br \/>\nconstructed in 1966 and 1982. The total gross<br \/>\nbuilding area of both buildings is about 63,000<br \/>\nft2. Given the decline in residents at the residence<br \/>\nover the years and rising operating costs the<br \/>\nchurch decided to divest the property. There is<br \/>\na post-secondary institution that is interested in<br \/>\nacquiring the property and potentially adapt-<br \/>\ning the improvements for education use. Let\u2019s<br \/>\nassume you have been engaged by the parties to<br \/>\ndetermine the market value of the property for<br \/>\nnegotiation of a sale price.  <\/p>\n<p>Your appraisal process begins with a site<br \/>\nand improvement analysis. The property is an<br \/>\nattractive treed acreage located in a desirable<br \/>\nhigher income suburban neighbourhood near<br \/>\nthe university. The site is irregular in shape,<br \/>\nwith moderately level terrain and frontage<br \/>\non three public roads. The existing site area<br \/>\ncoverage of the improvements is low \u2013 about<br \/>\n10%. The current improvements require a site<br \/>\narea of about 10 acres, meaning \u00b1 5 acres are<br \/>\nsurplus and may have potential for additional<br \/>\ndevelopment. However, the zoning restricts the<br \/>\nuse to a range of personal care uses, including<br \/>\nthe current use \u2013 assisted living. Any attempt<br \/>\nto change the zoning would require long-term<br \/>\ndiscussions and buy-in from a very strong and <\/p>\n<p>vigilant local community association and local<br \/>\nresidents.   <\/p>\n<p>An improvement analysis reveals that there<br \/>\nare a number of functional issues associated<br \/>\nwith the building design (small accommoda-<br \/>\ntion rooms with limited ensuite facilities),<br \/>\nineffi  cient HVAC, and other obsolete features.<br \/>\nThese issues are incurable \u2013 meaning the cost<br \/>\nto correct the design problems and modern-<br \/>\nize the improvements is signifi cantly greater<br \/>\nthan the corresponding increase in value.<br \/>\nHowever, the building envelope is in good<br \/>\ncondition and the improvements continue to<br \/>\nhave remaining economic life for their intended<br \/>\nuse. The improvements may also be impacted<br \/>\nby external obsolescence. According to your<br \/>\nresearch, fewer faith communities are develop-<br \/>\ning care facilities for their members due to the<br \/>\nhigh capital cost, complexity of government<br \/>\nlicencing, and need for specialized expertise<br \/>\nto operate lodging, food, and care services<br \/>\nfor the residents. The facility does not meet<br \/>\ncurrent design and accommodation standards<br \/>\nfor residential care facilities. It is unlikely that<br \/>\nan established assisted living operator could be<br \/>\nsecured to purchase the property and upgrade<br \/>\nthe facilities to ensure profi table operations.    <\/p>\n<p>The next step is to take into account your<br \/>\ninvestigation of the zoning, site and improve-<br \/>\nments to determine the property\u2019s highest<br \/>\nand best use. You conclude that the current<br \/>\nassisted-living use is the only probable and<br \/>\nlegal use in the short-term. However, there<br \/>\nare other long-term options to be considered.<br \/>\nViable institutional uses that permit the<br \/>\nproperty to be maintained as an intact \u2018green\u2019<br \/>\nacreage may be supported by residents. Two<br \/>\nInstitutional uses that residents may support<br \/>\nare keeping most of the site intact and conver-<br \/>\nsion of the improvements to private school use<br \/>\nor post-secondary student housing and educa-<br \/>\ntion associated with the nearby university. It<br \/>\nmay be possible in the long-term to develop<br \/>\nthe fi ve acres of surplus land with higher end<br \/>\nhousing consistent with the neighbourhood<br \/>\ndevelopment. However, there are no plans<br \/>\nbefore local government and the local community<br \/>\nfor alternative uses. Any use other than the current<br \/>\nlegally permitted use would be speculative.<\/p>\n<p>The premise that each form<br \/>\nof depreciation can always be<br \/>\nclearly identifi ed and allocated <\/p>\n<p>is unrealistic, especially for<br \/>\ninstitutional properties.<\/p>\n<p>The premise that each form<br \/>\nof depreciation can always be<br \/>\nclearly identifi ed and allocated <\/p>\n<p>The premise that each form<br \/>\nof depreciation can always be<br \/>\nclearly identifi ed and allocated clearly identifi ed and allocated <\/p>\n<p>is unrealistic, especially for<br \/>\ninstitutional properties.<\/p>\n<p>click HERE to return to table 0f contentsCanadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada38<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contentsclick HERE to return to table 0f contents<\/p>\n<p>BENCHMARK 1 \u2013 Private recreation complex<br \/>\nA     Determine depreciated value of improvements at sale date<\/p>\n<p>Construction date 1966 % of RCN<\/p>\n<p>Sale date October 1986<\/p>\n<p>RCN at sale date $5,422,000<\/p>\n<p>Physical depn at sale date $1,832,636 33.8%<\/p>\n<p>B     Identify the residual value to the improvements at sale date<\/p>\n<p>Sale price $1,970,000<\/p>\n<p>Land value $1,250,000<\/p>\n<p>Residual to improvements $720,000 13.3%<\/p>\n<p>C     Determine the remaining depreciation from obsolescence<\/p>\n<p>Obsolescence estimate $2,869,364 52.9% of RCN<\/p>\n<p>The purchaser resold the recreation centre to the University of Victoria after improvements to the<br \/>\nsports facilities and the addition of new instructional-offi  ce space. It was necessary to establish a new<br \/>\nreplacement cost base.<\/p>\n<p>BENCHMARK 2 \u2013 Resale of recreation complex<br \/>\nA     Determine depreciated value of improvements at sale date<\/p>\n<p>Construction date 1966<\/p>\n<p>Sale date Summer 2000<\/p>\n<p>RCN at sale date $8,045,000<\/p>\n<p>Physical depn at sale date $2,532,000 31.5%<\/p>\n<p>B     Identify the residual value to the improvements at sale date<\/p>\n<p>Sale date October 1986 RCN<\/p>\n<p>Sale price $4,325,000<\/p>\n<p>Less land value $2,870,000<\/p>\n<p>Residual to improvements $1,455,000 18.1%<\/p>\n<p>C     Determine the remaining depreciation from obsolescence<\/p>\n<p>RCN &#8211; phys. depn &#8211; residual imp. $4,058,000 50.4% of RCN<\/p>\n<p>You conclude that the highest and best use<br \/>\nconclusion is a continuation of the current use<br \/>\nwith some possibility of low-density housing<br \/>\nin the long-term. You also conclude that it is<br \/>\nprobable that a potential purchaser would rec-<br \/>\nognize the property\u2019s functional and economic<br \/>\nobsolescence in negotiating the purchase price.<br \/>\nThe next step is the valuation analysis.<\/p>\n<p>The Cost Approach and Direct Comparison<br \/>\nApproach are both appropriate valuation methods<br \/>\nfor this assignment. Since our goal in this article<br \/>\nis measuring obsolescence, we focus on the Cost<br \/>\nApproach. Assume that the land value has been<br \/>\nestimated at $8.1 million through comparative land<br \/>\nsales analysis. The RCN of the improvements has<br \/>\nbeen estimated at \u00b1 $16 million, relying on com-<br \/>\nmercial manual costs and advice from contractors.<br \/>\nAfter accounting for the diff erent eff ective ages of<br \/>\nthe two principal improvements, the depreciated<br \/>\nimprovement value is estimated at $11,420,000.<br \/>\nThe next step is to account for the impact of func-<br \/>\ntional and economic obsolescence with the Market<br \/>\nExtraction Method.    <\/p>\n<p>This analysis begins with the identifi ca-<br \/>\ntion of benchmark institutional property sales<br \/>\nin the region. Ideally, these sales should be<br \/>\nrepresentative in size and construction rela-<br \/>\ntive to our subject property. The reality is very<br \/>\ndiff erent. Your investigations confi rm that<br \/>\nsales evidence is limited and the few potential<br \/>\nbenchmark sales have unique design and use.<br \/>\nAll of the benchmark institutional property<br \/>\nsales are located in the Greater Victoria area.<br \/>\nThese sales have occurred over an extended<br \/>\ntime frame \u2013 meaning diff erent market condi-<br \/>\ntions. The icing on the cake is that most of the<br \/>\nbenchmarks are court ordered sales.4 On the<br \/>\npositive side, you have fi le information on these<br \/>\nproperties through previous valuation work,<br \/>\nlistings, broker documents, and other reliable<br \/>\nsources. Each benchmark has notable examples<br \/>\nof obsolescence. You can revisit your fi les to<br \/>\nupdate the costs for these benchmarks at the<br \/>\nproperty eff ective sale dates.   <\/p>\n<p>The fi rst benchmark is the dated sale of a<br \/>\nlarge private sports facility near the University of<br \/>\nVictoria. At the date of sale, the facility included<br \/>\ntennis courts, gym, outdoor pool, and an ice rink.<br \/>\nThe property, in receivership, sold to a well-known <\/p>\n<p>click HERE to return to table 0f contents Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 39<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contentsclick HERE to return to table 0f contents<\/p>\n<p>BENCHMARK 4 &#8211; church and care home sale<br \/>\nStep 1    Determine depreciated value of improvements at sale date<br \/>\nConstruction date 2009<br \/>\nSale date October 2012<br \/>\nRCN at sale date $22,000,000<br \/>\nPhysical depn at sale date $1,100,000 5.0%<\/p>\n<p>Step 2    Identify the residual value to the improvements at sale date<br \/>\nSale price $11,500,000<br \/>\nLess land value $2,613,600<br \/>\nResidual to improvements $8,886,400 40.4%<\/p>\n<p>Step 3   Determine the remaining depreciation from obsolescence<br \/>\nRCN &#8211; phys. depn &#8211; residual imp. $12,013,600 54.6% of RCN<\/p>\n<p>local private school. In the second case study, this<br \/>\nproperty was resold to the adjacent university.<br \/>\nThe percentage of the facility RCN associated with<br \/>\nobsolescence in both cases is in the order of 50%.  <\/p>\n<p>The next benchmark is the sale of a non-<br \/>\noperating 1990s-era boutique resort. This<br \/>\n35-room lodging property is located north of<br \/>\nVictoria at the summit of Malahat Drive. While<br \/>\nnot an institutional property, the location and<br \/>\nunique design of the resort make it a limited<br \/>\nmarket property worthy of research. The very<br \/>\nscenic location, combined with luxury accom-<br \/>\nmodation and three-star food services, initially<br \/>\ncontributed to successful operations. However,<br \/>\nthe resort failed fi nancially after the 2008 global<br \/>\neconomic recession and was eventually closed<br \/>\nand placed in receivership.  <\/p>\n<p>Since this property sold through court order<br \/>\nfor an amount less than the land value, we stop<br \/>\nat step B. In this extreme example, our Market<br \/>\nExtraction Model provides little guidance, since<br \/>\nthe market has attributed no remaining value to<br \/>\nthe improvements.<\/p>\n<p>Benchmark 4 is a more contemporary<br \/>\nexample of an institutional facility with some<br \/>\nsimilarity to the subject property. This benchmark<br \/>\nis a combined church, conference centre, and<br \/>\nassisted living facility located in Sidney, BC. The<br \/>\nproperty represents a unique project funded<br \/>\npartially by the faith community, local investors,<br \/>\nand secondary lenders. While the concept initially<br \/>\nappeared viable, this 82,000 ft2 project was<br \/>\nunderfunded and the church failed to acquire<br \/>\nthe necessary residents for the care component<br \/>\nof the property. The property was sold through<br \/>\na court order for a signifi cant discount. The<br \/>\nindicated obsolescence factor for Benchmark 4 is<br \/>\nabout 55% of the improvement RCN.<\/p>\n<p>The range in obsolescence estimates is<br \/>\nroughly 50% to 55% of RCN, excluding Bench-<br \/>\nmark 3, the boutique resort. Since the market<br \/>\ndata to support allocation of obsolescence<br \/>\nbetween functional and economic factors is<br \/>\nnot available, our next step is to reconcile our<br \/>\nbenchmark indicators. The combined church<br \/>\n\u2013 retirement residence is the most recent<br \/>\nbenchmark and is most similar in construction<br \/>\nand design relative to the subject. The church<br \/>\nand the subject property are both unoccupied. <\/p>\n<p>BENCHMARK 3 \u2013 Sale of a boutique resort (not operating)<br \/>\nA     Determine depreciated value of improvements at sale date<br \/>\nConstruction date 1990<br \/>\nSale date September 2011<br \/>\nRCN at sale date $6,884,000<br \/>\nPhysical depn at sale date $2,065,200 30.0%<\/p>\n<p>B     Identify the residual value to the improvements at sale date<br \/>\nSale price $3,100,000<br \/>\nLess land value $3,575,000<br \/>\nResidual to improvements -$475,000<\/p>\n<p>click HERE to return to table 0f contentsCanadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada40<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contentsclick HERE to return to table 0f contents<\/p>\n<p>Giving most weight to the church \u2013 retirement<br \/>\nresidence benchmark, the overall obsolescence<br \/>\nfactor is 55%. We now have a factor to apply in<br \/>\nthe Cost Approach after accounting for physi-<br \/>\ncal depreciation. A simplifi ed Cost Approach is<br \/>\npresented in the Cost Approach \u2013 Subject Property<br \/>\nsummary table. Note that the 55% obsolescence<br \/>\nfactor is applied to the estimated RCN of the<br \/>\nsubject property.<\/p>\n<p>SUMMARY<br \/>\nWhat can we conclude about the strengths<br \/>\nand limitations of our Market Extraction case<br \/>\nstudies? First, this method provides more direct<br \/>\nmarket evidence of obsolescence and is more<br \/>\nconvincing than an arbitrary guestimate based<br \/>\non one\u2019s general experience. However, there<br \/>\nare limitations to the obsolescence analysis<br \/>\nthat should be disclosed to any intended user<br \/>\nof an appraisal or consulting report. First, this<br \/>\nanalysis is notional in nature, since it involved<br \/>\nseveral transformations of market informa-<br \/>\ntion \u2013 a process that buyers and sellers may not<br \/>\nrely on when arriving at a negotiated sale price.<br \/>\nThe second issue is the unique nature of each<br \/>\nbenchmark property and conditions of sale. For<br \/>\nexample, Benchmark 3 is an example of the<br \/>\nindustry specifi c nature of obsolescence. The<br \/>\nmarket dynamics of the resort accommodation<br \/>\nindustry are very diff erent than the not-for-<br \/>\nprofi t assisted living sector and other types of<br \/>\ninstitutional properties. The rural location of the<br \/>\nboutique resort, poor outlook for resort proper-<br \/>\nties, and high risk in acquiring a closed lodging<br \/>\noperation were factors that contributed to the<br \/>\nlow sale price. Our last point is to be careful<br \/>\nwith court ordered sales. While the court may<br \/>\ndirect that the property be marketed in an<br \/>\norderly and open sale process to ensure mul-<br \/>\ntiple off ers, there is often a stigma or intangible<br \/>\nvalue impact associated with these off erings. In<br \/>\nthe case of Benchmark 4, a court ordered sale,<br \/>\nthe purchasers still paid a substantial amount<br \/>\nfor the property \u2013 well in excess of the under-<br \/>\nlying land value.  <\/p>\n<p>Those who would like to further explore<br \/>\ntechniques for estimating functional and<br \/>\neconomic depreciation can refer to the short<br \/>\nreading list at the end of this article. <\/p>\n<p>END NOTES<br \/>\n1 Appraisal Institute of Canada, The Appraisal <\/p>\n<p>of Real Estate: 3rd Canadian Edition, 2010,<br \/>\np.19.34.   <\/p>\n<p>2 Appraisal Institute, The Dictionary of Real<br \/>\nEstate Appraisal: 4th Edition, 2002, p. 147.<\/p>\n<p>3 A Model is our attempt to represent reality,<br \/>\nin this case the behavior of participants in<br \/>\nreal estate markets, to forecast outcomes.<br \/>\nA depreciation model is our attempt at<br \/>\npredicting the reduction in value that<br \/>\na purchaser would assign to property<br \/>\nimprovements associated with various forms<br \/>\nof depreciation.<\/p>\n<p>4 We will revisit these limitations at the end of<br \/>\nour analysis. <\/p>\n<p>REFERENCES<br \/>\nMichael Remsha, Identifying and Quantifying<br \/>\nEconomic Obsolescence, American Appraisal,<br \/>\n2001 Property Tax Symposium, La Jolla, 2001. <\/p>\n<p>http:\/\/www.american-appraisal.com\/US\/Library\/<br \/>\nArticles\/Identifying-and-Quantifying-Ec.htm<\/p>\n<p>Robert Reilly, Functional Obsolescence and<br \/>\nEconomic Obsolescence Considerations in<br \/>\nProperty Tax Valuation, Ad Valorem Property Tax<br \/>\nInsights, Summer 2012.  http:\/\/www.willamette.<br \/>\ncom\/insights_journal\/12\/summer_2012_13.pdf<\/p>\n<p>Nelson Bowes, In defense of the Cost Approach:<br \/>\nA Journey into Commercial Depreciation,<br \/>\nAppraisal Institute, Chicago, 2011.<\/p>\n<p>Rudy Robinson and Scott Lucas, Appraising<br \/>\nspecial-purpose industrial facilities for Ad<br \/>\nValorem purposes, Appraisal Journal, Appraisal<br \/>\nInstitute, October 2003, vol. 71\/4.<\/p>\n<p>Max Derbes, Accrued Depreciation: Classical<br \/>\nMethod, The Real Estate Appraiser, Society of<br \/>\nReal Estate Appraisers, August 1965, vol. 31\/08.<\/p>\n<p>Cost Approach summary \u2013 Subject property<\/p>\n<p>Land value estimate $8,100,000<\/p>\n<p>RCN of improvements $16,000,000<\/p>\n<p>Less physical depreciation $4,580,000<\/p>\n<p>Less obsolescence at 55% of RCN $8,800,000<\/p>\n<p>Depreciated value of improvements $2,620,000<\/p>\n<p>Plus depreciated value of site improvements $50,000 $2,670,000<\/p>\n<p>Total market value $10,770,000<\/p>\n<p>There are limitations to<br \/>\nthe obsolescence analysis that <\/p>\n<p>should be disclosed to any<br \/>\nintended user of an appraisal <\/p>\n<p>or consulting report.<\/p>\n<p>There are limitations to<br \/>\nthe obsolescence analysis that the obsolescence analysis that <\/p>\n<p>should be disclosed to any<br \/>\nintended user of an appraisal <\/p>\n<p>or consulting report.<\/p>\n<p>click HERE to return to table 0f contents Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 41<\/p>\n<p>http:\/\/www.american-appraisal.com\/US\/Library\/Articles\/Identifying-and-Quantifying-Ec.htm<br \/>\nhttp:\/\/www.willamette.com\/insights_journal\/12\/summer_2012_13.pdf<br \/>\nhttp:\/\/www.willamette.com\/insights_journal\/12\/summer_2012_13.pdf<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p> n August 23, a group of Nova<br \/>\nScotia Appraisal Institute of Canada<br \/>\n(AIC) members volunteered their <\/p>\n<p>time to help build a house in Halifax for Habitat<br \/>\nfor Humanity Canada. \u201cWe had fun working<br \/>\ntogether, while making an important contribu-<br \/>\ntion at the same time,\u201d recalls Rick Colbourne, the<br \/>\nAIC director for Nova Scotia.<\/p>\n<p>The AIC\u2019s charity of choice, Habitat for<br \/>\nHumanity Canada, is dedicated to providing low-<br \/>\nincome Canadian families the opportunity to own<br \/>\na safe, decent and aff ordable home. The organi-<br \/>\nzation uses volunteer labour and tax-deductible<br \/>\ndonations of money and materials to reach these<br \/>\ngoals. Investing 500 hours of their own sweat<br \/>\nequity, homeowners receive an interest-free<br \/>\nmortgage. Since 2009, the Institute has donated<br \/>\nmore than $30,000 to Habitat for Humanity. <\/p>\n<p>At a national Marketing and Communications<br \/>\nCommittee meeting earlier this year, AIC Confer-<\/p>\n<p>Members building together<br \/>\noffers many benefi ts<\/p>\n<p>ence and Meeting Planner Kevin Collins sug-<br \/>\ngested participating in a build to raise the profi le<br \/>\nand step up the Institute\u2019s contribution. \u201cI off ered<br \/>\nto take the idea back to our local membership<br \/>\nto see if they were willing to support it,\u201d says<br \/>\nColbourne, who sits on the committee. \u201cWe are<br \/>\nhoping we can eventually get all AIC provincial<br \/>\nassociations involved.\u201d<\/p>\n<p>He received immediate support for the idea<br \/>\nfrom the NS executive and the project was<br \/>\nannounced in June at the AIC\u2019s National Confer-<br \/>\nence. \u201cI sent out the information and mustered<br \/>\nthe troops,\u201d recalls NS Executive Director Davida<br \/>\nMackay, adding that she also contacted the local<br \/>\nHabitat for Humanity chapter to sign up for a<br \/>\nbuild. \u201cWe had a lot of members interested, but,<br \/>\nas the only available time was in August, several<br \/>\npeople had to bow out due to vacation plans.\u201d <\/p>\n<p>On a warm summer day, a group of 10 arrived<br \/>\nat 8 a.m., ready to work on the side-by-side being <\/p>\n<p>built for two local families. There was a good mix<br \/>\nof people, with volunteers from across the city<br \/>\nas well as from Kentville, an hour out of Halifax.<br \/>\nFee appraisers worked shoulder to shoulder with<br \/>\nnon-fee appraisers and Candidates. A former AIC<br \/>\nmember, Colbourne\u2019s wife, and three local high<br \/>\nschool students rounded out the team.<\/p>\n<p>Because each build has a specifi c timeline,<br \/>\nthe type of work required depends on how far<br \/>\nconstruction has progressed. Some of the other<br \/>\ngroups involved in the build included KPMG,<br \/>\nManulife and Emera. <\/p>\n<p>Depending on the type of work involved,<br \/>\nHabitat for Humanity may off er some advance<br \/>\ntraining. In every case, safety is paramount and<br \/>\nall appropriate equipment \u2013 such as hard hats,<br \/>\nsafety gloves and steel-toed boots \u2013 is provided.<br \/>\n\u201cThose interested in participating need not hold<br \/>\nback because they think they might not have<br \/>\nthe skills,\u201d says Colbourne. \u201cEveryone has a skill, <\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada42<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>whether they realize it when they fi rst get to the<br \/>\njobsite or only by the time they leave.\u201d<\/p>\n<p>At the Halifax build, the NS AIC group focused<br \/>\non insulating the ceilings. They performed some<br \/>\nminor landscaping, cleanup, deck-work and<br \/>\ncaulking, while waiting for the fi berglass batts<br \/>\nto be delivered. The group split into two teams,<br \/>\neach concentrating on one side of the duplex. <\/p>\n<p>Insulating around the windows and doors<br \/>\nproved to be quite an adventure. \u201cApparently,<br \/>\non the other side of the house, they were going<br \/>\nthrough the caulking like nobody\u2019s business,\u201d <\/p>\n<p>laughs Mackay, recalling the look on the Habitat<br \/>\nsupervisor\u2019s face when he realized that an entire<br \/>\ncase had been used. \u201cNobody needs to worry<br \/>\nabout air leaks in that house!\u201d<\/p>\n<p>As soon as the batts arrived, the division of<br \/>\nlabour evolved fairly quickly, with the height-averse<br \/>\nvolunteering to do the cutting, taller people handing<br \/>\ninsulation up to the ceiling, and the more nimble<br \/>\nclimbing into the rafters. \u201cThe teamwork was one of<br \/>\nthe most impressive things,\u201d says Colbourne. <\/p>\n<p>He adds that, with this fi rst build, Nova Scotia<br \/>\nhas thrown down the gauntlet for all AIC associa-<\/p>\n<p>tions and affi  liates across the country. \u201cI would<br \/>\nlove to see another group rise to the occasion,\u201d<br \/>\nhe says. \u201cIt would be great if we could roll it right<br \/>\nacross Canada, from one coast to the other, then<br \/>\nstart all over again.\u201d <\/p>\n<p>Note: If you or a group of your appraisal<br \/>\nassociates are interested in getting<br \/>\ninvolved with a Habitat for Humanity<br \/>\nproject in your area, please contact Kevin<br \/>\nCollins at kevinc@aicanada.ca<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 43<\/p>\n<p>mailto:kevinc@aicanada.ca<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>Designations\/Candidates\/Students<\/p>\n<p>The Appraisal Institute of Canada (AIC), together with the provincial associations and the provincial bodies affiliated with the AIC, commend the following<br \/>\nmembers who completed the rigorous requirements for accreditation as a designated member of the AIC during the period July 19, 2012 to October 26, 2012:<br \/>\nL\u2019Institut canadien des \u00e9valuateurs (ICE), en collaboration avec les associations provinciales et les organismes provinciaux affili\u00e9s \u00e0 l\u2019ICE, f\u00e9licitent les membres<br \/>\nsuivants qui ont compl\u00e9t\u00e9 le programme rigoureux d\u2019accr\u00e9ditation \u00e0 titre de membre d\u00e9sign\u00e9 de l\u2019ICE durant la p\u00e9riode du 19 juillet, 2012 au 26 octobre, 2012 :<\/p>\n<p>AIC designations granted \/ D\u00e9signations obtenues de l\u2019ICE<\/p>\n<p>Students \/ \u00c9tudiants<br \/>\nThis category of membership serves as the first step on the path to designation for those completing their requirements for Candidate membership.<br \/>\nStudents considering the appraisal profession as a career option are also welcomed to this category of membership.<\/p>\n<p>Cette cat\u00e9gorie de membre  constitue la premi\u00e8re \u00e9tape sur la voie de la d\u00e9signation pour ceux qui s\u2019affairent \u00e0 compl\u00e9ter les exigences de la cat\u00e9gorie de membre stagiaire.<br \/>\nLes \u00e9tudiants qui contemplent une carri\u00e8re comme \u00e9valuateur professionnel sont bienvenus \u00e0 joindre cette cat\u00e9gorie de membre.<\/p>\n<p>Accredited Appraiser  Canadian Institute<br \/>\nWe welcome and congratulate these individuals as fully accredited members of the<br \/>\nInstitute through the granting of their AACI, P.App designation.<br \/>\nAccueillons et f\u00e9licitons comme membres pleinement accr\u00e9dit\u00e9s de l\u2019Institut et leur<br \/>\naccordons avec fiert\u00e9 la d\u00e9signation AACI, P. App.<\/p>\n<p>ALBERTA<br \/>\nVictoria Arista<br \/>\nChristopher Nicholas Kroker<br \/>\nEdwin Lee<br \/>\nRachel Rothery<\/p>\n<p>BRITISh COLUMBIA<br \/>\nJanet Yat Ping Au<br \/>\nNolan Alexander Rivers<\/p>\n<p>AACI, P.App<\/p>\n<p>INTERNATIONAL<br \/>\nTania N. Wardle<\/p>\n<p>MANITOBA<br \/>\nAstrid De Bruyn<br \/>\nWillson A. Shih<\/p>\n<p>NEW BRUNSWICK<br \/>\nCurtis Vincent Dixon<\/p>\n<p>ONTARIO<br \/>\nAaron Harlang<br \/>\nAndrew Nathan Love<br \/>\nBrian Anthony<br \/>\n     McDonald<br \/>\nMichael J. Parsons<br \/>\nLuca Pasquali<br \/>\nMatthew Van Huizen<br \/>\nPrakash Venkat<\/p>\n<p>SASKATChEWAN<br \/>\nDavid A. Fortier<\/p>\n<p>CRA<\/p>\n<p>ALBERTA<br \/>\nTerry C. Gould<br \/>\nJeffrey Douglas Schroeder<\/p>\n<p>BRITISh COLUMBIA<br \/>\nKyle Inchea Song<br \/>\nLeo Zhao-Xue Su<\/p>\n<p>MANITOBA<br \/>\nJoel Berard<\/p>\n<p>Canadian Residential Appraiser<br \/>\nThese members are congratulated on the successful completion of the CRA<br \/>\ndesignation requirements.<br \/>\nNous f\u00e9licitons ces membres pour avoir compl\u00e9t\u00e9 avec succ\u00e8s le programme menant \u00e0 la<br \/>\nd\u00e9signation CRA.<\/p>\n<p>NOvA SCOTIA<br \/>\nDerek S. Bellefontain<\/p>\n<p>ONTARIO<br \/>\nZeeshan Ansari<br \/>\nLuba O. Cargill<br \/>\nTim T. Chan<br \/>\nSharon D. Dixon<br \/>\nKeenan G. Lane<br \/>\nMichael Lau<br \/>\nRyan LeBreton<\/p>\n<p>Leslie D. Lee<br \/>\nRajesh Mohan<\/p>\n<p>PRINCE EDWARD<br \/>\nISLAND<br \/>\nSimon Moore<\/p>\n<p>SASKATChEWAN<br \/>\nLorne Albertson<br \/>\nSandy Antonini<\/p>\n<p>Candidates \/ Stagiaires<br \/>\nAIC welcomed the following new Candidate members during the period July 19, 2012 to October 26, 2012:<br \/>\nL\u2019ICE souhaite la bienvenue aux personnes suivantes qui ont joint les rangs des membres stagiaires durant la p\u00e9riode du 19 juillet, 2012 au 26 octobre, 2012 :<\/p>\n<p>ALBERTA<br \/>\nCourtney Bell<br \/>\nSherry Cartwright<br \/>\nDe Dai<br \/>\nAlice Dale<br \/>\nVincent Ken Gervais<br \/>\nMark Giampa<br \/>\nMichael Minard<\/p>\n<p>BRITISh COLUMBIA<br \/>\nChrissa Kristine<br \/>\n     Anagnostopoulos<br \/>\nMatthew T. Andrews<br \/>\nMichael Bose<\/p>\n<p>Steven R. Caldecott<br \/>\nBrad Owen Davis<br \/>\nBrian Gay<br \/>\nPeter Gibson<br \/>\nMaryam Hassanian<br \/>\nMariana Janusic<br \/>\nEmily Sara Kaplun<br \/>\nJason R. Lafreniere<br \/>\nGina Boyang Li<br \/>\nAbhishek Mamgain<br \/>\nRobbie Rajinder Mattu<br \/>\nAndrea Diane Riley<br \/>\nYean Khiong Siau<br \/>\nTenhon Tran<\/p>\n<p>Corrine Lee Ann<br \/>\n     Treasure<br \/>\nWesley Yu<br \/>\nEric Yuen<\/p>\n<p>MANITOBA<br \/>\nChristopher T.<br \/>\n     Marchand<br \/>\nArmohan Singh<\/p>\n<p>NEW BRUNSWICK<br \/>\nAnca Reid<\/p>\n<p>NEWFOUNDLAND &#038;<br \/>\nLABRADOR<br \/>\nMike Barry<\/p>\n<p>NOvA SCOTIA<br \/>\nWilliam Boyles<br \/>\nRyan Fraser<\/p>\n<p>ONTARIO<br \/>\nPaulette Louise Barnes<br \/>\nBojan Bijelic<br \/>\nJeffrey Cheong<br \/>\nWayne Cryderman<br \/>\nLisa Downs<\/p>\n<p>Andrea Edsall<br \/>\nDaniel Fama<br \/>\nFardin Feizi<br \/>\nSofia Ganni<br \/>\nCatherine Gulliver<br \/>\nMatthew Hill<br \/>\nMark Isherwood<br \/>\nKristen Ivinac<br \/>\nVadess Johan<br \/>\nMatt Koskinen<br \/>\nAlexander L. Lee<br \/>\nAndrew Markham<br \/>\nTeresa Martin<\/p>\n<p>Aziz Abdiladif<br \/>\n     Mohamed<br \/>\nMugur Padure<br \/>\nRobert J. Patterson<br \/>\nMichael Rix<br \/>\nDavid Ross<br \/>\nGeorge P. Tsialtas<br \/>\nShahid Uddin<br \/>\nEric Visser<br \/>\nErin Westhoff<\/p>\n<p>SASKATChEWAN<br \/>\nLeanne McLeod<br \/>\nKarlo Simonson<\/p>\n<p>ALBERTA<br \/>\nPaul Christensen<br \/>\nAmanda J. Ravoy<\/p>\n<p>BRITISh COLUMBIA<br \/>\nCurtis M. McGrath<br \/>\nHelena Huan Ran Zhang<\/p>\n<p>MANITOBA<br \/>\nSimardeep S. Khanijo<br \/>\nStephen A. Laubenstein<\/p>\n<p>ONTARIO<br \/>\nAlexandre Belokoskov<br \/>\nOlen Boynton<br \/>\nCorrie Denomme<br \/>\nAmie Katherine Duquette<\/p>\n<p>Clair Elise Farmer<br \/>\nPaul Ferraro<br \/>\nBrett Leef<br \/>\nJasna Vukojevic<\/p>\n<p>QUEBEC<br \/>\nRalph Mefleh<\/p>\n<p>SASKATChEWAN<br \/>\nDanielle A. Gates<\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada44<\/p>\n<p>click HERE to return to table 0f contents click HERE to return to table 0f contents<\/p>\n<p>News<\/p>\n<p>CRITICAL DATES<br \/>\nDecember 31, 2012<br \/>\nDeadline for meeting your minimum<br \/>\nrequirement of six CPD credits per year<\/p>\n<p>December 31, 2012<br \/>\nFinal date for completion of 60 credits for<br \/>\ncurrent fi ve-year CPD cycle. This includes 14<br \/>\nCPD credits for the mandatory Professional<br \/>\nPractice Seminar.<\/p>\n<p>January 15, 2013<br \/>\nDeadline for payment of insurance premiums<br \/>\n\u2013 renewal notices will be issued by Integro in<br \/>\nNovember.<\/p>\n<p>IN MEMORIAM<br \/>\nThe following members of the Appraisal Institute of Canada have<br \/>\npassed away. On behalf of everyone connected with the Institute and<br \/>\nthe profession, we extend our sincerest sympathies to their families,<br \/>\nfriends and associates. <\/p>\n<p>Les membres suivant de l\u2019Institut canadien des \u00e9valuateurs sont d\u00e9c\u00e9d\u00e9s.<br \/>\nAu nom de tous ceux qui oeuvrent de pr\u00e8s ou de loin au sein de l\u2019Institut<br \/>\net de la profession, nous exprimons nos plus sinc\u00e8res condol\u00e9ances \u00e0 les<br \/>\nfamilles, amis et associ\u00e9s.<\/p>\n<p>William Kuhl, Candidate, Calgary, AB<br \/>\nJohn Weisgerber, AACI, P. App., Edmonton, AB<\/p>\n<p>our exciting new, user-friendly, interactive edition of Canadian Property Valuation includes:<\/p>\n<p>To experience Canadian Property Valuation online, visit www.aicanada.ca<\/p>\n<p>Mobile,<br \/>\n iPad, iPhone <\/p>\n<p>versions<br \/>\nincluded!<\/p>\n<p>1. A realistic reading experience \u2013 This digital edition looks and feels like a real book: fl ip-<br \/>\nthrough pages, the sounds of turning pages, and even shading along the spine all enhance your<br \/>\nreading experience. This is the world\u2019s fi rst full html5 solution on the market giving you the same<br \/>\ninteractive experience as the fl ash version. In addition to the book layout, you can also select a<br \/>\npresentation view that presents single pages rather than the traditional double page layout.<\/p>\n<p>2. Mobile, iPad, iPhone compatibility \u2013 The html5 resizes the publication automatically so<br \/>\nthat you can view the magazine on most mobile devices.<\/p>\n<p>3. eReader output \u2013 The eReader output option allows you to download \u2018eBook\u2019 fi les so that you<br \/>\ncan read the magazine on the growing number of eReaders such as Kindle, Nook and iBooks.<\/p>\n<p>4. Thumbnail view \u2013 You can select to show a thumbnail-style navigation panel that allows you<br \/>\nto view the entire publication at once.<\/p>\n<p>5. A share feature \u2013 You can share the digital publication with friends and colleagues via social<br \/>\nnetworks, including Facebook and Twitter, or via email or google.<\/p>\n<p>6. Active hyper-links connect you with all websites and emails contained in the publication.<\/p>\n<p>7. Active links connect you to specifi c stories from the front cover and contents page.<\/p>\n<p>8. Active links connect you to advertiser websites from their ads and the ad index.<\/p>\n<p>9. Searchable and zoomable content allows you to search the entire issue for specifi c words,<br \/>\nphrases, subjects, etc.<\/p>\n<p>10. You can make Canadian Property Valuation\u2019s content even more valuable by adding your own<br \/>\npersonal notes and bookmarks throughout each issue. <\/p>\n<p>experience our new online interactive edition<\/p>\n<p>Canadian Property Valuation Volume 56 | Book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada 45<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"QllyHTtj7o\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=Xi3HtMmh2g#?secret=QllyHTtj7o\" data-secret=\"QllyHTtj7o\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>Calendar of Events<\/p>\n<p>*If you are viewing an electronic version of this issue on the AIC web site, please click on these listings for active links to the advertisers\u2019 web sites.<\/p>\n<p>Advertiser Information Centre<\/p>\n<p>Please  <\/p>\n<p>support<br \/>\nour  <\/p>\n<p>advertisers<\/p>\n<p>AIC 2013 Annual AIC Conference<br \/>\nTheme: Harnessing the Energy<br \/>\nDates: June 6-9 2013<br \/>\nThe Westin Calgary, Calgary, Alberta<br \/>\nKeynote Speaker &#8211; David Chilton, author of The Wealthy Barber<\/p>\n<p>BC Professional Practice Seminar<br \/>\nDecember 7 &#038; 8, 2012<br \/>\nLower Mainland<\/p>\n<p>For information contact info@appraisal.bc.ca<br \/>\nor 604-284-5515 or check www.appraisal.bc.ca<\/p>\n<p>AB Professional Practice Seminar<br \/>\nNovember 30 &#038; December 1, 2012<br \/>\nEdmonton<\/p>\n<p>For information, go to the Events section of our website:<br \/>\nhttp:\/\/ab.aicanada.ca or email us at aic.alberta@shawlink.ca<br \/>\nor call 403-207-7892<\/p>\n<p>SK For information contact Marilyn Steranka at skaic@sasktel.net<br \/>\nor 306-352-4195 or check http:\/\/saskatchewan.aicanada.ca<\/p>\n<p>MB Professional Practice Seminar<br \/>\nNovember 23 &#038; 24, 2012<\/p>\n<p>AIC Manitoba holiday Luncheon<br \/>\nDecember 10, 2012<br \/>\nAmicis at Niakwa Golf Course<\/p>\n<p>For information contact Pamela Wylie at mbaic@mts.net<br \/>\nor 204-771-2982 or check http:\/\/manitoba.aicanada.ca<\/p>\n<p>ON Professional Practice Seminars<br \/>\nNovember 30 &#038; December 1                       London<br \/>\nDecember 7 &#038; 8                                             Mississauga<br \/>\nDecember 14 &#038; 15                                         Toronto <\/p>\n<p>Power of Sale and Foreclosure (Basics for Real Estate Industry<br \/>\nmembers)<br \/>\nDecember 11, 2012 (9:00 am &#8211; 4:00 pm)<br \/>\nNovotel Hotel, 3670 Hurontario, Mississauga<br \/>\n$75.00 + HST<br \/>\nCredits: 6<\/p>\n<p>For information or to register please log onto www.aicanada.ca<br \/>\nunder Provincial Site Click Ontario \u2013 Events, or<br \/>\ncontact info@oaaic.on.ca 416-695-9333 <\/p>\n<p>QC For further information contact aqice@aicanada.ca<br \/>\nor call 866-726-6916 or 613-234-6533 or visit http:\/\/qc.aicanada.ca<\/p>\n<p>NB For information please contact Jennifer Nemeth-MacArthur at<br \/>\nnbarea@nb.aibn.com or check www.nbarea.org<\/p>\n<p>NS Christmas Reception<br \/>\nDecember 13, 2012<br \/>\n4:00 pm \u2013 7:00 pm<br \/>\nPark Place Hotel &#038; Conference Centre, Dartmouth<\/p>\n<p>For information contact Davida Mackay at nsreaa@nsappraisal.ns.ca<br \/>\nor 902-422-4077 or check http:\/\/nsreaa.ca\/<\/p>\n<p>PE For information contact Suzanne Pater at peiaic@xplornet.com or<br \/>\n902-368-3355 or check http:\/\/pe.aicanada.ca<\/p>\n<p>NL For information contact Susan Chipman at naaic@nf.aibn.com or<br \/>\n709-753-7644 or check http:\/\/newfoundland.aicanada.ca<\/p>\n<p>Company Page Phone Number Website<\/p>\n<p>ACI 2, 3 800-234-8727 www.appraiserschoice.com<\/p>\n<p>Altus Group 47 416-221-1200 www.altusgroup.com<\/p>\n<p>Atlantic Realty Advisors 36 www.ara.ca<\/p>\n<p>Canadian Resource Valuation Group 31 780-424-8856 www.crvg.com<\/p>\n<p>CBRE Limited 48 416 494 0600 www.cbre.com<\/p>\n<p>Douglas Cost Guides 23 877-284-0028 www.douglascostguide.com<\/p>\n<p>Landcor Data Corporation 4 866-LANDCOR www.mylandcor.com<\/p>\n<p>MNP 8 403-444-0150 www.mnp.ca<\/p>\n<p>Notarius 15 800-567-6703 www.notarius.com\/AIC<\/p>\n<p>Canadian Property Valuation Volume 56 | book 4 | 2012 \u00c9valuation Immobili\u00e8re au Canada46<\/p>\n<p>mailto:info@appraisal.bc.ca<br \/>\nhttp:\/\/www.appraisal.bc.ca<br \/>\nhttp:\/\/ab.aicanada.ca<br \/>\nmailto:aic.alberta@shawlink.ca<br \/>\nmailto:skaic@sasktel.net<br \/>\nhttp:\/\/saskatchewan.aicanada.ca<br \/>\nmailto:mbaic@mts.net<br \/>\nhttp:\/\/manitoba.aicanada.ca<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"QllyHTtj7o\"><p><a href=\"https:\/\/www.aicanada.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; Appraisal Institute of Canada\" src=\"https:\/\/www.aicanada.ca\/embed\/#?secret=Xi3HtMmh2g#?secret=QllyHTtj7o\" data-secret=\"QllyHTtj7o\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:info@oaaic.on.ca<br \/>\nmailto:aqice@aicanada.ca<br \/>\nhttp:\/\/qc.aicanada.ca<br \/>\nmailto:nbarea@nb.aibn.com<br \/>\nhttp:\/\/www.nbarea.org<br \/>\nmailto:nsreaa@nsappraisal.ns.ca<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"c9zJpteZSf\"><p><a href=\"https:\/\/nsreaa.ca\/\">Homepage<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Homepage&#8221; &#8212; Nova Scotia Real Estate Appraisers Association\" src=\"https:\/\/nsreaa.ca\/embed\/#?secret=YQaiAgTQic#?secret=c9zJpteZSf\" data-secret=\"c9zJpteZSf\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nmailto:peiaic@xplornet.com<br \/>\nhttp:\/\/pe.aicanada.ca<br \/>\nmailto:naaic@nf.aibn.com<br \/>\nhttp:\/\/newfoundland.aicanada.ca<br \/>\nhttp:\/\/www.appraiserschoice.com<br \/>\nhttp:\/\/www.altusgroup.com<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"Z1tVfbyMir\"><p><a href=\"http:\/\/www.ara.ca\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; ARA - Atlantic Realty Advisors\" src=\"http:\/\/www.ara.ca\/embed\/#?secret=UzynrNGIuS#?secret=Z1tVfbyMir\" data-secret=\"Z1tVfbyMir\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"mzpnWdpvnu\"><p><a href=\"https:\/\/crvg.com\/\">CRVG Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;CRVG Home&#8221; &#8212; CRVG - Canadian Resource Valuation Group\" src=\"https:\/\/crvg.com\/embed\/#?secret=CrTu00G7he#?secret=mzpnWdpvnu\" data-secret=\"mzpnWdpvnu\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nhttp:\/\/www.cbre.com<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"3hWI4sy7F0\"><p><a href=\"https:\/\/www.douglascostguide.com\/\">Douglas Cost Guide: Estimate Rebuild &#038; Replacement Costs<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"oembed-iframe\"  class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Douglas Cost Guide: Estimate Rebuild &#038; Replacement Costs&#8221; &#8212; Douglas Cost Guide\" src=\"https:\/\/www.douglascostguide.com\/embed\/#?secret=gxmULp9TZe#?secret=3hWI4sy7F0\" data-secret=\"3hWI4sy7F0\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br \/>\nhttp:\/\/www.mylandcor.com<br \/>\nhttp:\/\/www.mnp.ca<br \/>\nhttp:\/\/www.notarius.com\/AIC<\/p>\n<p>click here to return to table 0f contents click here to return to table 0f contents<\/p>\n<p>altusgroup.com     groupealtus.com<\/p>\n<p>info@altusgroup.com <\/p>\n<p>416.641.9500<\/p>\n<p>As Canada\u2019s most diverse consultants in the industry,<br \/>\nAltus has unparalleled expertise in:<\/p>\n<p>n Real estate market forecasting and analysis<\/p>\n<p>n Market information and perspective<\/p>\n<p>n Annual property and portfolio valuation<\/p>\n<p>n Financial due diligence<\/p>\n<p>n Legal support (including expert witness)<\/p>\n<p>\u00c0 titre de soci\u00e9t\u00e9-conseil canadienne la plus diversifi\u00e9e<br \/>\nde l\u2019industrie, Altus  poss\u00e8de une expertise in\u00e9gal\u00e9e dans<br \/>\nles domaines suivants :<\/p>\n<p>n Analyse et pr\u00e9visions relatives au march\u00e9 immobilier<\/p>\n<p>n Renseignements et perspectives sur le march\u00e9<\/p>\n<p>n \u00c9valuation annuelle de propri\u00e9t\u00e9s et de portefeuilles<\/p>\n<p>n  V\u00e9rification fonci\u00e8re pr\u00e9alable<\/p>\n<p>n Soutien juridique (notamment t\u00e9moin expert)<\/p>\n<p>Recherche, \u00e9valuation et services-conseils<br \/>\nServices-conseils en imp\u00f4t foncier<br \/>\nConsultation en analyse des co\u00fbts et gestion de projets<br \/>\nG\u00e9omatique<br \/>\nARGUS Software<\/p>\n<p>Research, Valuation and Advisory<br \/>\nRealty Tax Consulting<br \/>\nCost Consulting and Project Management<br \/>\nGeomatics<br \/>\nARGUS Software<\/p>\n<p>Market intelligence.<\/p>\n<p>Industry leadership.<\/p>\n<p>National Coverage. <\/p>\n<p>Connaissance approfondie<br \/>\ndu march\u00e9.<\/p>\n<p>Leader de l\u2019industrie. <\/p>\n<p>Port\u00e9e nationale.<\/p>\n<p>http:\/\/www.altusgroup.com<br \/>\nmailto:nationale.info@altusgroup.com<br \/>\nhttp:\/\/www.groupaltus.com<\/p>\n<p>www.cbre.ca<br \/>\nCBRE Limited, Real Estate Brokerage<\/p>\n<p>The central precept of appraisal is a simple one:<\/p>\n<p>to reflect the actions and attitudes of the market<br \/>\nas accurately as possible.<\/p>\n<p>By virtue of the depth and scale of the CBRE platform, the <\/p>\n<p>Valuation and Advisory Services group is in a position to <\/p>\n<p>better understand the actions of the Canadian market-<\/p>\n<p>place than any other service provider in Canada. The goal <\/p>\n<p>of CBRE VAS is to lever this advantage and to provide the <\/p>\n<p>Canadian commercial industry with a unique offering: <\/p>\n<p>independent valuation services informed by CBRE\u2019s <\/p>\n<p>best in class research and market data coupled with <\/p>\n<p>industry leading expertise and a commitment to the <\/p>\n<p>highest level of client service.<\/p>\n<p>Paul Morassutti<br \/>\nExecutive Vice President<br \/>\n416 495 6235<\/p>\n<p>Gerald  McCrindle<br \/>\nSenior Vice President<br \/>\n416 495 6244<\/p>\n<p>CBRE CANADA<br \/>\nValuation and Advisory Services<\/p>\n<p>http:\/\/www.cbre.ca<\/p>\n","protected":false},"featured_media":14159,"menu_order":20,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":""},"class_list":["post-30014","issue","type-issue","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/issue\/30014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/issue"}],"about":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/types\/issue"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/media\/14159"}],"wp:attachment":[{"href":"https:\/\/www.aicanada.ca\/fr\/wp-json\/wp\/v2\/media?parent=30014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}