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Privacy Policy

Our Privacy Commitment to You
The Appraisal Institute of Canada (“AIC”) respects and upholds an individual’s right to privacy and to the protection of their personal information. This policy explains how AIC collects, uses, discloses and protects personal information.

The AIC complies with the Personal Information Protection and Electronic Documents Act and other applicable laws in its personal information management practices. This policy applies to members, students, and other individuals who provide personal information to AIC directly and through the AIC website.

The AIC is accountable for the personal information under its control. AIC has appointed a Privacy Officer who is responsible for the Institute’s compliance with this Policy. 

Questions, concerns or complaints about this Policy may be directed to the Privacy Officer at: Protected Email .

Purposes for Collection, Use, and Disclosure
AIC collects and uses personal information about members solely for the following purposes:

  • to enable communication between national members and to administer member records;
  • to provide products and services requested;
  • to provide income tax receipts;
  • to process payment for the products and services requested;
  • to support analysis, research, and management of educational, membership, marketing and public relations programs;
  • to identify and meet professional development needs;
  • to enable access to the members-only websites,
  • to meet statutory and regulatory requirements;
  • for admission, reinstatement, and registration, which includes a requirement to provide a recent Criminal Record Check;
  • for admission and registration;
  • to provide scholarships and awards;
  • to administer examinations;
  • to conduct professional practice investigations where required;
  • for quality assurance, evaluation and planning purposes

Personal information may be disclosed to third parties for the fulfillment of any of the purposes identified above, or as otherwise permitted or required by law.  If AIC intends to disclose your personal information for other purposes, we will seek your consent.

Where personal information is disclosed to third parties for the fulfillment of any purposes identified above, AIC makes all reasonable efforts to ensure that the third party has appropriate security procedures in place for the protection of the personal information being transferred.

Your use of this website or AIC products and services, and/or your registration as a member of AIC, constitutes consent for AIC to collect, use, and disclose personal information for the purposes stated in this Policy.

You may refuse or withdraw consent at any time, subject to legal and contractual restrictions and reasonable notice. The choice to provide us with your personal information is always yours. Please note, however, that your refusal to provide or withdraw consent may impact our ability to provide services to you.  For example, if you are a member, your decision to withhold particular information may impact your ability to meet the membership requirements of the AIC

You may refuse or withdraw your consent by contacting us at Protected Email. Our staff will explain your options and any consequences of refusing or withdrawing consent and will record your choices.

Limiting Collection
We collect personal information only for the purposes identified above unless otherwise permitted or required by law.

Limiting Use, Disclosure, and Retention
We do not use or disclose personal information for any purpose other than those for which it was collected, except with your consent or as permitted or required by law.

We do not sell, lease, or trade information about you to other parties.

Personal information is retained only as long as is necessary for the fulfillment of the purposes for which it was collected, or as required by law.

AIC will make all reasonable efforts to ensure that personal information is as accurate, complete, and current as required for the purposes for which it was collected. If you find any inaccuracies in our information, please inform us and we will make the appropriate corrections promptly. In some cases, AIC relies on you to ensure that certain information about you, such as your mailing address and telephone number, is current, complete, and accurate.

AIC uses appropriate security safeguards to protect your personal information from risks such as loss, misuse, unauthorized access, disclosure, or alteration. Safeguards include physical, administrative, and electronic security measures.

All employees of AIC are required to abide by the privacy standards we have established. They are also required to work within the principles of ethical behaviour as set out in staff guidelines and must follow applicable laws and regulations. In the course of daily operations, access to personal information is restricted to those employees whose job responsibilities require them to access it.

You have the right to access your personal information under the control of AIC under the Personal Information Protection and Electronic Documents Act. You may file a request by writing to the Privacy Officer at the address listed below, you will be informed of the existence, use, and disclosure of your personal information and you will be given access to that information. In certain exceptional situations, AIC may withhold some information, such as when doing so would reveal personal information about a third party. If access cannot be provided, AIC will notify you, in writing, of the reasons for the refusal.

Revisions to this Privacy Policy
The development of AIC’s policies and procedures for the protection of personal information is an ongoing process. Due to changes in technology and legal requirements, we may revise this policy from time to time.  Such changes will be effective when posted.

Addressing Your Questions or Concerns
If you have a question regarding this Policy or a concern or complaint regarding the privacy practices of AIC, please contact the Privacy Officer by e-mail at Protected Email, or by regular mail at:

Appraisal Institute of Canada
403 – 200 Catherine Street
Ottawa, Ontario K2P 2K9