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Tamreen Dhillon - Ontario Select Employment Type | Nom du contact:Tamreen Dhillon

CV:

PROFESSIONAL SUMMARY Detail oriented and highly organized business graduate with experience in administrative support, documentation management, and client service across professional and customer-facing environments. Current AIC Student Member and pursuing the Post-Graduate Certificate in Real Property Valuation through the University of British Columbia, with a strong interest in building a career in real estate appraisal. Proven ability to manage records accurately, proofread and coordinate reports, support cross-functional teams, and communicate professionally with clients in different settings. Proficient in Microsoft Excel, Word, and PowerPoint, with strong analytical skills and a high attention to detail. EDUCATION University of British Columbia UBC/AIC Post-Graduate Certificate in Real Property Valuation January 2026 - Present University of Windsor Windsor, ON Honours Bachelor of Business Administration | Minor in Psychology September 2019 - September 2023 ● Marketing Specialization   WORK EXPERIENCE Shoppers Drug Mart Windsor, ON Beauty Specialist October 2023 - Present ● Provide expert advice on products tailored to customer preferences and needs ● Promote the PC Optimum loyalty program, driving customer engagement and sales ● Enhance store visibility and sales through in-store marketing strategies Manpower (Maximus) Ontario Customer Service Representative April 2025 - May 2025 ● Kept accurate records of high-volume elector interactions and inquires ● Answer incoming calls and respond to inquires related to the election ● Documented information in compliance with internal procedures and timelines Nokia Ontario Digital Marketing Specialist January 2022 - September 2023 ● Assisted with the managing, execution, tracking and reporting of documents and processes, including marketing calendars, website content planning, creative assets, and periodic reviews ● Collaborated with social media teams to create content, increasing engagement across platforms ● Enhanced email marketing performance, increasing open rates by 3% through optimization of nurture streams ● Ensured consistent brand identity during the rebranding of 500+ marketing assets in a 3-month period ● Onboarded 5 new employees, providing mentoring support to ensure smooth integration into the team ● Developed and reviewed marketing briefs in collaboration with creative agencies, ensuring creative implementation aligned with Nokia\'s marketing strategies ● Utilized Microsoft Excel, Word, and PowerPoint to analyze sales data, create reports, and present marketing strategies Walmart Windsor, ON E-Commerce Associate April 2020 - January 2022 ● Provided accurate product information and handled customer inquiries professionally ● Acted as a point of contact for customer inquiries via face-to-face and phone interactions, ensuring satisfaction