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Alice Yueden - Ontario Permanent Full Time | Nom du contact:Alice Yueden

CV:

Alice Yueden Toronto, ON | C: (647)786-5121 |   PROFILE Business graduate, extremely passionate to never stop learning, and prioritizing clients’ needs and wants to always promote compassion and exceptional customer service.   PROFESSIONAL EXPERIENCES Richardson Law Professional Corporation – Legal Assistant/Law Clerk Sep 2025 – Present Preparing and reviewing documents for residential property transactions Handle title searches, coordinate closings, and communicate with clients, lenders, and realtors to gather required information Manage registrations, ensure compliance with legal requirements   Gather required information and assist in resolving issues during the transaction process CIBC (Forest Hill Village) – Customer Service Representative Feb 2024 – September 2025 A passion for hosting an exceptional client experience. Compliance & risk management – Follow bank policies, monitor suspicious fraud alerts. Administrative tasks - Recordkeeping, maintaining proper documentations. – Transaction processing – Deposits, withdrawals, cash-handling, KYC, etc.   Canada’s Top Realtor - Personal Assistant Feb 2024 – July 2025 Administrative support; organizing, technical support and troubleshooting. - Personal support; personal errands and time management. Assisting with real estate advertising / marketing / strategic brainstorming. Assistant book editor in Real Estate Investing: “Prosperity, Ariadne’s Path: A Woman’s - Guide to Creating Wealth in Real Estate.”   Judith and Charles, Yorkville Village – Key Holder Nov 2022 – Sep 2024 Taking ownership of client needs and resolving concerns at first point of contact. Understand client needs, provide client-centric advice based on their needs and wants. Telecommunication with clients; emails / text messages / telephone. Completing weekly productivity and EOW reports for the head office.   GoodLife Fitness - Motivator (Yonge-Eglinton) Dec 2019 – Jun 2020 Curiosity, emotional intelligence, and empathetic communication skills. Flexibility, a self-motivated eagerness to learn and determination to succeed. Digital literacy across broad range of devices (desktop, pc, machine operating, etc.)   Past Employments: 2011 – 2020 GoodLife Fitness - Motivator (Yonge-Eglinton) NORDSTROM - Sales Associate (Eaton Centre) GUESS Eaton Centre – Sales Associate (Eaton Centre) Starbucks – Partner (Forest Hill Village / Harbor Front) Aroma Espresso Bar (Eaton Centre) Tim Horton’s – Team Member (Queen & Ossington) McDonald’s – Cashier (Queen & Roncesvalles)   EDUCATION University of Toronto Mississauga (UTM) Life Sciences (Biology) Humber College (Business Administration / Finance)Honor roll –Longo Faculty of Business)   OTHER CERTIFICATIONS: Real Estate Education (Humber College)2024 - 2025 Mortgage processes, loan pre-approvals, and how financial health impacts property purchasing decisions. Analyze property values, market trends, and appraisals to help clients make informed decisions. Knowledge of housing market trends, property values, and neighborhood demographics. Understanding of real estate laws, PIPEDA, CASL, AML, zoning regulations, contract details, and ethical standards in transactions. Negotiate deals between buyers and sellers, often resolving conflicts and ensuring all parties are satisfied. Establishing relationships with lenders, inspectors, and other industry players. Communicating with Confidence (LinkedIn Learning) Leadership Stories: 5-Minute Lessons in Leading People (LinkedIn Learning) French FSL-2 (in progress) Mandarin HSK-3 (in progress)